Xiaomi India — MI Max Gold32G

Address:

Lucknow, Uttar Pradesh, 226001

I purchased this device on 04th march 2017, till now i did not face any problem.. But suddenly 1 day the display was gone.. I went to your lucknow indira nagar service center and submitted for getting the same repaired.. Engineer at center told me that there are possibilities of some liquid flow through charging port... I told him that there are no sign of liquid flow nor the moisture was found.. Also it was lying well in my pocket and when i took it out 1 blank line was coming on screen after which gradually complete display was gone... My phone was into warranty however your center is forcing me to believe that due to liquid flow warranty claim is not eligible.

When i was purchasing mi phone i was warned by many friends about service and all but i thought mi is reputed company and getting associated with mi wont be bad deal.. But now i regret for my decision.

I cant believe that just to earn little more money or your employees targets your people can go to such extent.

I am writing this to you because i believe that justice will be given.

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