Claimed

Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Quick Links
Statistics
Share
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xolo
Customer Service Contacts

Xolo Phone Numbers

Toll free
1800 3010 0104
416
265
Phone
+91 12 0463 7333
99
39
Mobile
+91 98 9104 2537
173
68
+91 96 5044 4477
74
36
View all Xolo contacts

Xolo Website

Xolo Head Office Address

A-56, Sector – 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Xolo reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachin1987
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo opus 3

Address:Gautam Buddh Nagar, Uttar Pradesh, 1100036
Website:www.xolo.in

Sidear r maine xolo opus 3 liya tha aur uska sg solution se insurance karvaya tha unhone batay ki mother board main problem hai sir insurance karvane ke baad bhi mujhe 2500 rupaees maang rahe hai aap batao kya ye sahi hai . mujhe ab naya phone lena tha par main ab xolo nahi lunga naa hi kisi ko lene ke liye kahunga . kya is model ka mother board itna mehnga aata hai ...main ab consumer court jaane ke baare main soch raha hu...my mobile no...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
GK Kiran Kumar Bhamidipati
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding huge amount for touch screen mobile within warranty

Address:500036
Website:www.XOLO.in

I have purchased new mobile in december15 for 7394 from XOLO model is XOLO8X-1000i16GB Black
Unfortunately my mobile brocken when iam put charger to charging the mobile
and i visited service center at ameerpet hyderabad near lal bangla. they replied my we will not give waranty for touch and demanded Rs 4500 /- approx. including taxes and labour charges .

PLEASE NOTE THAT THEY ARE NOT EVEN TOUCH MY PHONE THEY ARE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Chobey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A display fault white screen an the service centre on 11jan16.and now xolo coustmer care pressure me i received same mobil phone from service center

Address:Jhansi, Uttar Pradesh, 284001

TO WHOMSOEVER IT MAY CONCERN /xolocare

Dear team,

Please note that I have purchased a XOLO 1X32 GB, item code GC630298, order no [protected], sub order no [protected], IMEI no [protected] onlinefromsnapdeal.com, which I received on 1 Dec 15.


There was a display fault (white screen) and battery fault n the phone so I submitted it to the XOLO service centre ‎on 11 Jan 16. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivekanand chaubey
from Gohana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A display fault white screen and battery fault n the phone so i submitted it to the xolo service centre on 11 jan 16.

Address:Jhansi, Uttar Pradesh, 284001

Please give me answer.any email answer not reced me in 5-6 email
On Feb 15, 2016 1:33 PM, to till date "vivek chaubey" wrote:

TO WHOMSOEVER IT MAY CONCERN /xolocare

Dear team,

Please note that I have purchased a XOLO 1X32 GB, item code GC630298, order no [protected], sub order no [protected], IMEI no [protected]onlinefromsnapdeal.com, which I received on 1 Dec 15.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh dangare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black 1x

Address:Aurangabad, Maharashtra, 431133
Website:xolo.in

I brought Xolo black 1x mobile on 24 Jan 2016 on snapdeal but my mobile charging not properly battery down very fast and it takes too much time for charging of battery ...and sometime it gets switched off autimatically please help mi in this problems...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawani Sarswat
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo one hd

Address:800001

I am using xolo one hd i purchse it from amazone on 3 feb 2016 now my phone getting off automatic and screen comes black . please help regarding this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sourabh1998k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting switched on

Address:Hoshiarpur, Punjab
Website:www.lavamobiles.com

I had just purchased xolo one HD from amazon and its not responding nor it getting on I got the delivery today only please undertake my request and reply me fast to take next step...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Technoo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Charging & Not Power On...

Address:Salem, Tamil Nadu, 636010

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on. I went service center today. They are telling Mother board problem. Also I begged him to boost battery, He is not able to listioning my words. Finally he is telling we are not taking xolo device for service. He given me a written also.

He is telling me to go to another service center, may be...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
P
prabhat Tamrakar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile q610s is not switched on

Address:560059

After formating my mobile it is not switched on.

it always show front starting banner "XOLO" after few sec it again restart and
same process is repeated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gagan305
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not connected to computer speaker

Address:Gwalior, Madhya Pradesh, +91
Website:www.consumercomplaints.in/new_complaint

I am not able to connect my xolo era to computer speaker
While other mobile phone like micromax Intex easily connected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyoti dasila
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo 8x-1000

Address:Bhopal, Madhya Pradesh
Website:Www.consumercomlaints.in

My phone is in warantee period.One sim slot of my phn is not working, I went to the xolo centre in bhopal.they are saying that they will take 1200 to repair it..I want to complain that they are taking money even when it is on warranty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Farooq Rock
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No solution for query about ticket: 163781 and worst behaviour by call agent xolo customer care.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.xolo.in

I bought a XOLO play tegranote tab from amazon.in on[protected], i got problem of charging with that and I reached xolo service center on[protected] for repairing it as i have warranty of 1 year from the manufacturer.He sent it to the manufacturer on[protected] and from their they said they have got DOA certificate and asked me to get (box along with all the accessories i got from the tab)but problem was I lost the box instead i got all accessories...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
C
Chintan Slipknot
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ringtone not set

Address:311031
Website:xolo.in

I have the issue about the ringtone I have xolo black 1x and I am not able to set the another ringtone from sd card for incoming calls need to know what can be done about it my email ID is digi.[protected]@gmail.com
Mo. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhvi Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad services of xolo

Address:New Delhi, Delhi, 110085

I m using xolo black 1 x, i am using xolo from past 5 years, and this is my 4th xolo phone, i bought 2 xolo black 1 x in November, in 1 handset i insert new empty 32 gb memory card and that hang after that, where Expandable memory is 128 GB, and other xolo black 1 x auto hang and now touch not at all working, i took that to service center the state away said it is liquid damage but there is no such problem, these phone also have heat-up problem,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Where, i have to go?

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.xolo.in

I had placed order to snapdeal vide Order ID: [protected] Placed on 27 Dec, 2015. for XOLO Black 1X 32GB with Best deals on Mobile Covers, Upto 80% off. But sorry to say that still to date I have not received any Mobile Covers, up to 80% off .I had contracted with you on 01.01.2016 through consumer complaint.in Team but in that time I had been told as follows "on Jan 04, 2016
Dear Customer, Greetings of the Day! Thank you for...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Akshay Dudhawade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All work is not good

Its work is not good just like camera, touch, speaker work only one, over heatinh, hanging all time, every week I restart this phone, auto rotation is not well, is glass is not gorilla is the simple glass...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kushalatha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker and mic not working and restore not done

Address:560001

Hi Sir,

We have XOLO Q2500 Mobile this suddenly ringtone and music not coming, incoming is working fine but out going not working voice not coming, checked volume also is ok, i think this is software issue, pl clear the issue

Regards
Kushal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratap jagadale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile made dead at authorised service centre by xolo repair technician.

Address:Nashik, Maharashtra, 422010

Dear Sir,
I Own XOLO Omega 5.5 mobile since May 2015, IMEI no of the product is [protected]. There was a mobile hang up issue so I submitted my phone for software re-installation on 16/01/2015. Please refer the attached Job sheet.

For software updation, It hardly takes 2 hours. They have taken ten long days to do the task. they called up today & said that mobile has become dead. There is some workmanship related...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddhartha Tiwari
from Mumbai, Maharashtra
Report
Copy

Xolo q900s win

Address:Gwalior, Madhya Pradesh, 474001
Website:xolo.in

I got my screen broken ...I gave it to your authorized service center . they in place of replacing the screen they converted my phone from q900s win to q900s plus..without informing and now it get crash anytime...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhiraj Dev Singh
from Jammu, Jammu and Kashmir
Report
Copy

Xolo 8x1100 mobile

Address:Jammu, Jammu and Kashmir, 180001
Website:www.xolo.in/service-centers

Hello,

Myself Dhiraj, a disappoint customer of your service.
I purchased your mobile set in the middle of march and from the starting i faced some issues regarding the voice and auto switch off.
But in July the mike of the set is totally not in the working condition and the set goes switch off automatically.
Then I submitted my set In B.I. Mobile Sales and Service[protected] Jammu.
After approx 80...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy