Xolo Complaints & Reviews

Respected Sir,
I have Purchase Zolo era mobile from snap deal. After use of 10 months i found my power key is not working. I have send it to service center and repaired the key issue. Than I found another issue with screen damage issue [Home & back button not working]. My mobile is at service center since 1 month & still not repaired.

Please take action for the issue....

Dear sir,


I am writing to issue a complaint regarding a garhwa (Jharkhand) lava service center. On 05th july, 2016 i m giving the xolo black mobile at service center this mobile issue is touch not working. So, touch problem is solve but the problem is service boy during the open my mobile back housing this is broken. And i told that change my mobile back housing he told that this product is not available in stock....

I bought xolo black a couple of months back. i really liked the looks ans its features. unfortunately phone started troubling in first week itself. i thought its hanging because of not upgrading the applications but even after updating them problem remained same. on my recommendation two of my colleagues bought the same phone but they also faced the same problem.
In service centre they installed the software and assured that this problem...

I have xolo play 8x 1200, which i gave to service center after 10 month of purchase. They returned it to me with DOA certificate and asked me to return to the seller(flipkart) . flipkart people refused to give any service, since it is 3 months older.
When i opened DOA seal, i found then many parts of my phone were missing or replaced with old parts(like battery, camera, display panel ...)
When i contacted service center also...

I had purchased my xolo cube 5.0 is end of the march.1- 2 month it works average not well. after few weeks its battery gets toooo much heated. it takes 15-16 hours for full charging. front camera is dull in quality. its battery backup is less than one hour. it automatically get silenced or switch off. front camera is not clear. it starts hanging after 2 weeks of purchase. when i go to lava care it only formets or resets me a perfect solution....

Lt 2000 mobile no spare parts availble,
Third class service center,
[protected]...

I purchased play 8 x 1100 mobile phone on january 2014.The device works normally as usual .But after few months may 2 to 3 months i faced a disastrous problem that whenever i call or receive any call i heard each word of that second person clearly on my phone but that person does not hear my any word. Since my had 1 year warranty on that time so i visit service center and ask the solution of my device problem. They checked and say internal...

I m facing a prblm .my xolo black hive moblile only shows something went wrong continously.plz help me......

Hello, i have purchased xolo q1000 in 2014 and within few months its stop charging, tried to make out solution bt unable to solve it... Few days back friend told me about costumer care services of yours... I called them, they told me to give mobile on certain service centre with invoice bill... Bt as i don't have bill with me, bt i have bill number, purchase date and shop name with me...
Kindly give me some solutuon..
Thank...

My self dastagiri . I have bought my new xolo black 3GB in flip kart on jan/13/2016. It worked very well in first 1 month later on, it has given repeated troubles, firstly it is not increasing its battery percentage what the company members said is it will charge 100% in 1: 30 hour is max time but I charged it for 2 hours it remains at 22% so I aproche xolo care vizag. They said motherboard problem and they said it will be repaired in 10-15...

D.O.S. - 23/09/2015
e.M.I. - [protected]; [protected]
category - xolo mobile set
complaint - battery charging problem
- battery charging continue after removing charger.
- low battery backup
- rude behavior of care center staff
- battery change under miss guidance of the care center staff.
But still the complaint is same.
Contact no. - [protected]...

My Xolo Q1010i smartphones middle part of touchscreen not working and due to which my phone is totally useless and I m not able to do any kind of work on.I am not able to install any app as play store sign in is not possible and as touchscreen is not working many app also not working properly.Is there any software problem due to which it is not working?if any tell me & Plzz slove this serious issue fast...

Hi mam,

This is keerthana. i'm from salem, tamilnadu, india. i purchased a new mobile xolo era 4g, ten days before. unfortunately i have felt it down, now touch screen not working. i have approached service centers, they said to replace new one touch screen board the cost is 4300. actually, the mobile is 4444 only. how can i pay this much. kindly i request u to accept my defective mobile and give me new one...

Please...

I had given my smart phone (xolo play 8x 1100) at service centre 25-30 days ago due to 2 problems .
1st- charging port was not functioning properly and
2nd- speaker was not functioning well (voice only goes to another device when phone is on loud speaker).

But when they returned my phone on 17th june 2016 friday and i checked it on 22nd june 2016 wednesday as i was unable to start my phone in between because i...

HI,
I bought xolo black 1 x in dec 15. after one month it start ed giving the problem.
Display Problem. :
1) display goes off when any phone call comes. i m not able to answer the call.
2) display continuously blinks when i unlock the phone.

For this i visited xolo service centre Vashi. they changed my mother board. but after few days same problem arized. I again visited to service centre butey...

Dear Team,

I have Purchased XOLO Black 2GB model in Jan'16

Phone was OK, but the Gorilla Glass is not damage resistant, It cracked on a small hit and the customer care says that gorilla glass will also break like any other glass. Since the glass breaks so soon, the physical damage constraint is put forward to avoid considering warranty service. I feel frustrated by the customer care remarks. They are not ready...

I purchased a brand new xolo xolo black 3gb from flipkart on 6th of feb. Within a month of purchase, there was this phone battery charging issue (It will stop charging). I bought this phone for my parents. My dad took the phone to the service center. They kept the phone for a week and returned the phone back saying nothing wrong with the phone. After my dad got back the phone, it worked for a few months. Then the problem recurred. The routine...

I have purchased Xolo Era 4G Mobile on March 2016.
and the battery was suddenly heated heavily and my mobile got shut down.
Now my mobile cant power on.
I registered complaint to Snapdeal customer service centre over phone call to [protected] but after more than a month still there is result to it. Now i am too tired to speak much more to the snapdeal customer service executive.
Now i want to surrender the repaired...

XOLO service center . too much delay for repair

My xolo omega 5.5 handset hanging problem ...

I went to xolo service center 14 May 2016 for repair
xolo service center ... not solve my phone problem at today 18 June 2016

Imei No [protected]
Work order no .[protected]

I attached photos below invoice & service center receipt

I want Handset replace...

By r. P. A. D
From 30.4.2016
G. Alex benziger,
Advocate
No.123, additional law chambers,
High court buildings,
Chennai-600 104.
To
1. M/s. Lava international ltd., sohna b. D.,
Blue dart express limited khasra,
No.5/16/2, 17, village behrampur,
Neat subash chowk,
City gurgaon,
Haryana state -122 018
Sir,
Under instructions from...