Xolo Complaints & Reviews

I am a very disappointed by the product of yours and the service's you guys offer. I have purchased XOLO qc800 tab from Amazon. It was dead after a month and I went to a service center at Khairatabad Hyderabad. They kept the device at their end and did nothing with it for 2 months. Anyhow they gave the device today and it is still not working. DISGUSTING SERVICE AND PRODUCT.
Need escalation matrix till your national business head....

i have purchased q500 from snapdeal in december and in june i noticed unwanted touch issues. touch is not working properly, i have no damage to the phone, even now days sometimes its working and some time get worse. i also reset the factory setting but no well. there are no xolo care in himachal and chandigarh care says to keep this for one week. but i am unable to do that . please suggest. please look into issue my imei number are [protected] [protected]. thanking...

my mobile problem is speeker not in work .so here our service center owner is not good srvice to me ..he said speeker replace time 30 days ..thise is not service ...speeker is normal problem ...so pls send mail and tell him as early as possible .....

I have submitted my xolo q700i mobile at xolo customer care for repairing on 15 july 2014 at noida. But after 20 days there is no status of my mobile.I have try to know the status many times but xolo representative says "Sir, your mobile will be handed over as soon as possible". Except this they have no information. very poor response...xolo must be improve it other wise will become history....

I bought XOLO A500S Lite phone on June 14, 2014. From Day 1 the phone has issues with touch. I contacted the service center and they updated the software and gave it back to me but there was no fix for the issue.

After that they told me that I have to submit the phone for which they would need original bill and a Xerox to attach with the complaint sheet. Since I was not carrying the bill with me I had to return that day and...

I bought XOLO A600 on July month 2014, within 10 days i faced a problem in touch screen. I gave the mobile to service centre in Lucknow.They are asking 25 days time to rectify the issue.Delhi is hardly 8 hrs to reach.I found.I don't know why they require this much time.Thousands of xolo customers are waiting in queue same like me in xolo service centre.So please guys don't buy any XOLO product.Otherwise you will face very irritating experience.Get...

Dear xolo team; I am srinivasan from Chennai i am using xolo A500s smart phone under warranty and additional warranty. Last week i got Mic problem on my phone . and i went authorize service center in T.Nagar chennai. They told board problem thats why not hearing others It should be cost 5500rs. And i come back and i gave service to local shops. Within 10 min they change phone mic and now its working properly. Why your team doing robbery...

Hello, I have submitted mobile ccom telecommunication(authorized service center of xolo) in '7 July'. But still they are not given any update for mobile. i have requested them please return my mobile retirn back or replace mobile.but thery are not given any response i have called in service center any customer care lot times but they are not given proper justification of that. please take legal action for returning mobile. job...

I had submitted my handset for repair on the 10/07/14 and was promised that it would be delivered after repairs on the 28/07/14. On the specified date I have not received the handset and even after continuous follow up their is no response from them...

Sir, I had purchased XOLO mobile Q-700 whose IMEI no [protected] . After seven month, the battery of this mobile had been out of order . I went to the service centre in sector -18, and also visit to the Preet vihar, could not get the battery till now . Every time they assured me the battery would come within a weak . Till now I could not get the battery ....

VAKIL AHMED & ASSOCIATES
Advocates & Legal consultants
Delhi High Court
Q-3, Lane No. 19, Brahampuri, Delhi- 110053.
M. No. [protected] Ph. No.[protected]


Ref. No.V/187/2014 Dated: - 21 July, 2014


REGD. A.D/SPEED POST

To,

The Managing Director,
Xolo Mobile Head Office
A-56, Sector-64, Noida-201301 (U.P.)br...

I bought a new mobile Xolo Q2000 on 13/02/14, (IMEI No.: [protected]). Within two months, I faced problem with touch for which I gave my mobile in the nearby Xolo Service centre “I Globe Systems Pvt Ltd., Nungambakkam, Chennai – 600034” on 10/06/2014 but till date (03/08/2014) they are dragging. I would like to know whether it is an authorized service centre of Xolo or am I with any fake agency. They promised me that they will...

Dear Sir,

The below mentioned mail/ letter written to Xolo Customer Care with cc to I regret to buy XOLO Phone. This is the first time without going through the review I simply bought base on the word of my trusted electronic shop and Its my greatest blunder in my life. Below mentioned mail and letter written to Xolo Customer Center is self explanatory. Mail sent on 31.07.2014 morning followed by letter by Registered post....

I have given my xolo A500s in service as home key not working and auto switch off problem found. Its 17 days passed still no reply from service Centre and When I took continuous follow up their people asked me that why you bought xolo phone? also said that dont expect much from xolo. In Rajkot Service centre Very very poor service. I regret that i bought such item. I recommand that never go for xolo. worst cell phone service I have...

I have brought Brand New XOLO Q800 Model on 7th December 2013. The cost of the Mobile is Rs.10399 with Warranty of 1 year.The IMEI number for this model is [protected]. It was working fine until 15th June 2014. Suddenly, the Camera was not working from 16th June 2014 and hence I have given the mobile phone to repair to - Shrishti Services, Bangalore on 17th June 2014 - Work Order Number is[protected].I got to know from Service Center...

I have submitted my xolo1010i for some problem on 17/7/14 which was purchase on 24/5/14 from bhuj gujarat but still today not get back no body replying properlley for the return of same so it is decided to go for the justist in GARAK SURAKSA FORUM in bhuj within two days if i am not getting any fevaraboule answer from ur side .
Jon no:[protected], care detail 13001860 P.N. Telecom

Note: I Have two times talks with...

I placed an order on FLIPKART for XOLO Q1100 on 13 March 2014. IMEI No : [protected] It was priced Rs 13399. And was delivered to me on 17th March 2014 and I started using my phone from 19th March. Initially I had minor issue like notification bar messages were gibrish this includes phone and whats up messages. Also there was overheating issues. I called Xolo care and they asked me to reset the phone and re-install the apps again and...

I bought xolo A500S IPS(IMEI NO.[protected]) on 28.11.2213 from Naaz mobile, Mumbai. but on 4.7.14 it stopped working whenever I tried to start the phone it just shows xolo log then it gets switched off I gave it to xolo's service centre Balaji MOBNI care, at Ghatkopar East Mumbai.on 5.7.14 workorder no.[protected]. I was told its board has crashed and it will be repaird in weeks time than they told my one more week in this way till...

Xolo gives me q700s set against my q700. it has too many drawback like screen resolution supports 480x863 with 218 ppi FXVGA and my older set supports 540x960 with 245 ppi qHD screen quality and its sound quality is very poor its battery is only 1800 mAH and my older set has 2400 mAH, it doesn't supports wi-fi direct and uploading speed is 5.76 mbps and my older set supports wi-fi direct and 11 mbps uploading speed. My handset is in black...

My headphone was not working within one week of buying my XOLO Q600s. I have tried using other headphones and its working properly so I think the problem is with the headphone. I have already submitted the faulty headphone to my nearest service center. The service center is O mobile, 15 I.C. Road, Khardah, Rahara, Near Rahara Central Bank, Kolkata-700118, Contact: [protected]. I have submitted my headphone on 04/07/2014 but till yet I...