[Resolved]  Xolo — Mobile service

Address:Dharwad, Karnataka, 580020
Website:www.xolo.com

Sir i will give xoloq3000 3 time to service centre to repair my auto off proble and over heat and display and speaker sound clear problem...but 3 time service centre was give me mobile take all are we repair...but same problem repeated...now my mobile is out off warrenty...and i think thar xolo company cheat me to give such a 3rd class quality phone for 16500rs...i want that company will exchange my mobile...othervise give my cash return...and take you 3rdclass quality phone return...thankyou vijay from hubli
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Jul 5, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
May 14, 2016
Updated by vijaymalviya
xolo pvt.ltd i am not satisfied with your product...very 3rd class service...
Verified Support
May 18, 2016
Xolo Customer Care's response
Dear Vijay, Thank you for writing to us at XOLO Support. This email is in reference to your concern with XOLO Q3000. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance. For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support. Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in
May 21, 2016
Updated by vijaymalviya
[protected] my number...
Verified Support
Jun 04, 2016
Xolo Customer Care's response
Dear Vijay, Greetings of the Day! This is in reference to your email dated 21.05.2016, regarding your XOLO Q3000. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. As per our telephonic conversation, we would request you to kindly revert with your device IMEI Number and work order number so that we can check previous history to assist you better in this regard. For any further query or feedback, please contact us at [protected]@xolo.in Regards, Satyaveer Yadav [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

Xolo Mobile — My xolo mobile screen lock is cresed

Please provide as much information as possible... my xolo Mobile screen lock is cresed..pls help me.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Can't repair my mobile

My repair at 09.10.205 work no. Is[protected] at 11:36:42 Myvmobile can't me replace Please take immediatly action As soon as possible
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Sunil,
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your concern dated 17.05.2016 regarding your complaint for your XOLO Q700+.
As per our telephonic conversation, we have provided you the resolution of your query.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Xolo — Headphone jack not working

When i connected headphone into xolo era 4g is not detected and couldn't hear song from phone, one thing i would have to shared with you that worked when i was factory restore the phone

plz tell me any specific thing is to be solved my problem without factory restore .
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Era — Battery drain

Xolo era battery backup was not good. battery was drains very fast. each day i will charge 6 times in my phone. How to solve my problem please help me.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Xolo Q510S mobile camara problem

I was buy xolo Q510S mobile 06/01/2015. And still my mobile warranty is running. and i was goen to service canter today and they want i will pay 780/- rs. for my mobile... or mera phone damage bhi nahi he...

Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Xolo Mobile — Mobile dead

17.03.2015 ko manay xolo omega 5.0 online liya. jo ki 22.08.2015 ko 50% battery par shut down ho gaya hay or charging show nahi kar raha hay. help mi
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — For poor service

My Colo Q900s is in repair on date[protected] but not any solution I m totally in tension
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Screen not displaying

I purchased a XOLO hive 8x1000 during October, 2014. One week ago display screen has gone off. Please intimate remedy
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — please give me my phone back

it becomes more than 1 weak i give my xolo phone to company and i want to know when will they give me my phone and my workorder number is[protected]
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — going back to home screen

Its horrible we can't do any thing on it
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — invalid imei no. problem and also phone is hanging.

I recently faced the problem of mobile hanging in my xolo 8x 1100.so I went to xolo care in GTB nagar Delhi, but instead of rectifying the problem they have made it much worse.please help me.

Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — smartphone doen't work properly after updating to kitkat

Sir, My mobile Q3000 isn't work properly after updating to kitkat 4.4.2. Phone off automatically after heating up. So, I want to downgrade to it original android 4.2.1. How can I downgrade it?
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — its always shows insufficient space on this device

Hi..my name is Amit Kumar I have xolo one and when ever I want to download any app it shows insufficient space on this device..plz slove my problem Thank you

Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Mr. Kumar,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — not give proper service

hello sir my name is jigar raval i submit my phone on[protected] approximately 2 month. but my phone is not repair. my phone in warranty and no physical damage. I suffer from last two month.I need my phone.
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Mr. Raval,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — lost my XOLO mobile

hi, I have lost my XOLO Q610S mobile phone
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Mobile repairing problem

model no.-A500S IPS, IMEI NO.-[protected], I Summited my phone on care date[protected] but i not get my phone till now please solve my problem.
Xolo Customer Care's response, Jun 22, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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