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Xolo Complaints & Reviews

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Last updated Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 6

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P
Pankaj Singh Gill
from Gurgaon, Haryana
Sep 24, 2016
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Unethical behaviour - xolo play 8x-1100, service centre damage the phone

Address: Rohtak, Haryana, 124001
Website: www.xolo.in

Hello,

Phone model - play 8x-1100
Imei 1 : [protected]
Imei 2 : [protected]

I have been emailing xolo from 12 days now and still there is no resolution from them.

My phone (Xolo play 8x-1100) is out of warranty and i the mic stopped working. So i took it to xolo service centre, shri hari computer solutions, rohtak to get it repaired. They told me that they have to change...
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J
jyotsna khanna
from Delhi, Delhi
Sep 23, 2016
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Xolo Mobile Handset - Battery not available

Address: 110092
Website: xolo

I have Purchased a new mobile handset few months back, through online shopping, now I require battery replacement, and all the service centers in delhi are denying that battery of Q1200 is not available in entire delhi zone. I cannot afford to block my new handset just because of company's fault. Where in at the time of purchase customers are given the assurance of best services and later all the conversations become doubtful....
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Jangalekar
from Indore, Madhya Pradesh
Sep 22, 2016
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Display problem

Address: Indore, Madhya Pradesh, 452001
Website: www.xolo.in

I have purchased a xolo_1_x smartphone online in the month of jan-2016 and the product is warranted for one year but it has got display problem so i tried to contact them but the customer care phone numbers given on the website of xolo[protected] is not working so i sent an sms to [protected] and e mail also but i have not got any reply. hence it is requested to resolve the problem as early. the imei code of my smartphone is [protected]br...
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pkp13137
Sep 22, 2016
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My jio code is missing.i want again jio code in my mobile.

Address: Ambedkar Nagar, Uttar Pradesh, 224122
Website: www.xolo.in

I have installed my jio application to create a coupon code.and I created it successfully.after few days coupon cade is showing redeem but no sim card is taken.i contact the xolo care but they had not resolved it.After few days I got the massage to update the my jio application and I updated it .now jio application is not showing the coupon code.so I want a new coupon code ....
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M
mohodhoom
Sep 21, 2016
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Automatic switch off &&camera problem

Address: Thoothukudi, Tamil Nadu, 628204
Website: xolo mobiles

My name muthu my xolo q3000 mob was automatically switchoff when reach above 80 percent changed.. My mob don't proper work for above 80 to 100 percent.. Then my camera shows "can't connected camera"
Then below 15 percent of charge suddenly decrease 4percent then suddenly switch off.. So i didn't use my phone below 15 to above 80.. So worry about that problem so how to fix this issue.. Kindly help your suggestion.. Thank u...
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R
Rockingham
from Mumbai, Maharashtra
Sep 14, 2016
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Xolo 3gb black with black case cover (Warranty issue)

Address: 501401

Please Help me .i am buying my xolo 3gb black... from the date 4 May 2016 and I am using this phone for 3months and it slowly get hang, and system ui doesn't work properly..then the important one is it suddenly turn off!! It totally make me shocked!! I tried to on but its useless!! My order id:[protected] and I tried looking for my warranty card also it was empty and not filled anything?? I had gone to the servicecentre also they asked me...
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C
charan sandhu
from Kolkata, West Bengal
Sep 11, 2016
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Heating phone and not give battery backup

Address: South 24 Parganas, West Bengal, 700137
Website: snapdeal

I buy a xolo black 3gb from snapdeal only one month use mobile get face problem heating very much and nor give battrey backup i show my mobile in xolo service center they open the phone and then they do software but still now the phone get heat and not give backup so what i do i cant understand please help me so do something and in xolo bvlack it hive launcher is not good during updating apps from playstore in mobile said command ui is crashed...
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S
shiv.geotech
from Chennai, Tamil Nadu
Sep 9, 2016
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My Xolo Era is defected

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

The handset was defected when taken it to service center, they packed and provided DOA the same DOA and invoice was sent to [protected]@xolo.in but since March2016 no resolution been provided, and now the warranty is going to expire. I need the refund. Either I will be putting a case of fraud over this company. This is really very sad that the company could not solve the problem in 6months....
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Parth11
from Mumbai, Maharashtra
Sep 9, 2016
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Incompetence of service center in bhopal (microworld-msd)

Address: Bhopal, Madhya Pradesh, 462016
Website: Na

I had purchased Xolo era 4G in April 2016 through Snapdeal. It had a warranty period of 1 year. But just after 4 months it started malfunctioning. Point to note is the release month of this model is February 2016 so in no way it had exceeded its warranty period. Even after visiting the service center several times we did not get any resolution due to lack of knowledge of the staff in the service center. Twice they handed over the phone to...
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ankit.singh130895
from Allahabad, Uttar Pradesh
Sep 5, 2016
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Mobile doesn't repaired

Address: Varanasi, Uttar Pradesh, 221010
Website: www.xolo.in/xolocare/repair-status

Sir,
My name is Ankit kumar and i m from Varanasi, i had submitted my phone (xolo black 1x) in service center . My correspondence no. is [protected].
My work order no. Is[protected] . I submitted my phone on date 23.08.2016 due to the problem of battery on the my phone. They says that it will take 10 days in repairing but when i called them after 10 days..they says it doesn't repaired till now and demanding 3 days extra.....
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Rio0401
from Shimoga, Karnataka
Sep 5, 2016
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Xolo black dead after 3 services

Address: 560047
Website: www.xolo.in

1 - Purchased Xolo Black during July 2015 through flipkart (Biggest mistake I have ever made)
2 - Had issues with the touch sensitivity during December, 2015 (One or two days before Christmas) and sent to service center for the same (which was repaired and received by first week of January after my birthday)
3 - Vibration and network issues since April 1st week, given it to service center on 18th April, 2016.
Within...
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S
Shiva nsp
Sep 2, 2016
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Xolo 1x hand set

Address: Chikkamagaluru, Karnataka
Website: www.xolo.in

Battery problem suddenly decreased charge and switched off

Order id-[protected]
this mobile already shown in shivmogga service centre but not ready for it, this product buy in snapdeal buy date 13 March 2016

This product problem arrise in 28 Aug 2016

This product 2 times sown in shivmogga service centre but not use

Pls tell me the solution
what I do this problem...
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M
Mit1
from Mumbai, Maharashtra
Sep 1, 2016
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To swipe my phone and give me

Address: Mumbai City, Maharashtra, 400007

I have xolo black 1x handset and from 2 months is giving me so must problem that after giving to service center also for 3to 4 ttime it get solve for 3 to 4 days and again start giving problem so please change my mobile and give.other wise I will not buy and xolo product and tell my relatives and friends also not to buy xolo product it's not good at all....
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Mizan786
from Kolkata, West Bengal
Sep 1, 2016
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Delay service

Address: Paschim Medinipur, West Bengal, 721304

I have i have parches a xolo era 4g mobile on 8th july. After 10 days use found low battery performance.
Then given my mobile to xolo service center bally at howrah in west bengal on 27th july. Contact no of xolo service center-[protected]
Till now (25/08/16) they have not replace mobile battery.
Imei (No#1) [protected]
Imei (No#2) [protected].
I have attached invoice details
I raise a complan...
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bhupendrak1995
from Mumbai, Maharashtra
Aug 31, 2016
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Moblie hand set xolo a1010 imei 1:911427002018508 bill no 532

Address: Mathura, Uttar Pradesh, 281001
Website: www.xolomobile.com

Dear sir / madam,
I have purchased hand set dated 02/12/2015 but in the months of july 16 little bit problem of charging and hanging i visited the mathura dampier nagar service center and submit the mobile phone after few days i got a call your set is ready due to busy scheduled i send my office boy for taking the hand set he not checked the hand set and when i got the set, it was not repair.
Again i visited the service center...
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krmit
from Kolkata, West Bengal
Aug 31, 2016
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Xolo era x getting hanged and showing game assistant isn't responding!

Address: Kolkata, West Bengal, 700063
Website: www.xolo.in

I am facing a problem while using my xolo era x model... I bought this phone 4months ago, and now a apk. Problem i think... Its getting hanged and a while later its showing game assistant isn't responding... So now can any body suggest me a solution, is it a phone problem or a software problem? Please reply or let me know at [protected].
Thank you....
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Shri1
from Hyderabad, Telangana
Aug 22, 2016
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I'm Complaining about Xolo Black 2GB version

Address: Nizamabad, Andhra Pradesh, 503002
Website: Xolo.in

I have purchased Xolo Mobile (version mentioned above) from snapdeal in the month of Jan 2016.
My mobile, whenever i open an app, it shows that the app has crashed. Even when the apps are closed, it shows that the system UI has crashed.The touch was not responding.
I went to Xolo's authorized service centre in Nizamabad. They first said that the problem will be solved after replacing the touchpad. They did replace my touchpad....
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Karandhiman
from Ludhiana, Punjab
Aug 22, 2016
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Xolo era - not replace touch for more than 27 days

Address: 147001
Website: www.xolo.in

Work order number[protected]
Work order date - 27/07/16
Imei number - [protected]
My email id - karank. [protected]@gmail.com

I'm karan from patiala-147001 (punjab).

I given my xolo era mobile to xolo service center patiala for touch replacement on 27/07/16.

My xolo era mobile touch is not replaced yet - 22/08/16

I call customer care 10-15 times, but no...
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AsifRK
from Kolhapur, Maharashtra
Aug 22, 2016
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Xolo black 1x screen blinking issue

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.xolo.in

I have purchased the black 1x in dec 2015. Within 15 days from the purchase i am facing this problem. I have shown the mobile to xolo service center sangli, maharashtra. But they have just formatted the mobile & the next day itself the problem started again. I have come across the same issue with the other people in the service center. Can please tell what exactly the problem or is it manufacturing fault?
Kindly contact me with the...
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wasim15
Aug 19, 2016
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Xolo 1x black mobile not working

Address: New Delhi, Delhi, 110003
Website: xolo.in

Dear team,
I had purchased a xolo 1 x black phone in march month.in starting it work very good but after one month it create a big problem. Screen is blinking and stop after shut down the mobile. And again blinking after few hours. After show in service center in lucknow they solve it temporary. They format my phone and said that company is preparing a software to resolve this issue.
But after 3 month your company is not prepare...
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