[Resolved]  Xolo — Xolo black 1x

Address:Jaipur, Rajasthan, 302026
Website:www.xolo.in

Im using xolo black 1x and its hive launcher does not working..
. and at that time im using a downloded launcher from playstore...
when im using hive launcher mobile screen going on black and does not working..
when mobile screen black mobile menu not work but the task bar display works it means i use wifi, mobile net on off, use bluetooth, hotspot, and these things i can only on off not proper use because main screen is not open only black screen show and after that a error msg show (something is went wrong. send its report our dovelopers to make your phone to more rubsoot ).. plz fix it
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Jun 10, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
May 10, 2016
Xolo Customer Care's response
Dear Mr. Sirodia Greetings of the Day! This is in reference to your email dated 05/05/2016, regarding your XOLO BLACK 1X We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in
Complaint comments 

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Im using xolo black 1x and its hive launcher does not working..
. and at that time im using a downloded launcher from playstore...
when im using hive launcher mobile screen going on black and does not working..
when mobile screen black mobile menu not work but the task bar display works it means i use wifi, mobile net on off, use bluetooth, hotspot, and these things i can only on off not proper use because main screen is not open only black screen show and after that a error msg show (something is went wrong. send its report our dovelopers to make your phone to more rubsoot ).. plz fix it

Xolo Customer Care's response, May 10, 2016
Verified Support
Dear Mr. Sirodia
Greetings of the Day!
This is in reference to your email dated 05/05/2016, regarding your XOLO BLACK 1X
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Ary bhut krab hendset h xolo k nhi use krne k Mobile 12 bar mobile jama kya phir b nhi bana bekaar company h sala
Xolo Customer Care's response, May 10, 2016
Verified Support
Dear Customer,
Greetings of the Day!
This is in reference to your email dated 09/05/2016, regarding your XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
They said it is outdated
Xolo Customer Care's response, May 10, 2016
Verified Support
Dear Customer,
Greetings of the Day!
This is in reference to your email dated 09/05/2016, regarding your XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Worst services...There are not Provide Services...
Xolo Customer Care's response, May 10, 2016
Verified Support
Dear Customer,
Greetings of the Day!
This is in reference to your email dated 09/05/2016, regarding your XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
I have the same issue about the ringtone I have xolo black 1x and I am not able to set the another ringtone from sd card for incoming calls need to know what can be done about it
my email ID is [protected]@gmail.com
Mo. [protected]

Xolo — Battery replace

Battery draining quite fast at the time of opening of internet connection.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Heating problems

Very heating, low battery backup, low network signal receiving
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — Not service

Xolo service cheat me do not give service and misbehave me. They give me my handset .
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — ERA - can't view sms received

I have purchased Xolo Era 2 months back. I recently realized that I cannot see sms received on my mobile although it pops up 'X' new messages. The unread sms count increases as I receive sms but I cannot view them after clicking sms icon.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Off not on again please suggest me what i do ????

Sir i have xolo a500 club this is off not on again what i do please suggest me fast please
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO A500 CLUB.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your complaint, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Customer Care — Xolo a500 club

I have xolo a500 club this is off and not on again
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO A500 CLUB.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your complaint, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Poor service of care centre in jammu

Sir i have submitted my cell phone two month before but not yet repaired. they are just making excuses.. my slip no is 2865 IEMI no.[protected].. cell no [protected]...
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO support.
This e-mail is in reference to the concern you are experiencing with XOLO DEVICE.
We sincerely regret the inconvenience caused. Please be assured that the matter would be looked into priority.
As per our telephonic conversation, we assist you in best possible manner, we request you to revert with the below mentioned details:
IMEI/Serial Number of the phone:
Work Order Number:
Date when the phone was submitted:
Nature of concern of the phone:
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[email protected]

Xolo Mobile — Xolo q1200 back panel body

I want to xolo q1200 back panel body urgentely
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo — Xolo service center want money to return my handset illegally

They received my handset and told iwill get back my with in a week. already cover a month unable to get my phone back. my phone is on warranty . no physical damage. they still want money arround 2400rupees..plzz do some need full…
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Product Defect

I have purchase the XOLO Q1000S Plus mobile before 5 months ago and now mobile is in service center before 2 months so now we have to suffering from lot of starch and I have already lost my lot of money for visit to service center.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in

Xolo Mobile — Phone is not working

XOLO Opus-3, Color-Blue IMEI no.-[protected] HEXESN no-[protected] Date -16/01/2015 Bill no.-9714 My Contact number-[protected] I am facing some kind of software issue due to this i am not able to access my phone properly.

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My cell phonea touch iz not working and the three navigation keys below the display doesnot work but display is quite safe..

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Auto download Aaps. Many virus Hang Auto switch off & on

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Xolo black touch is not working all is right only half touch is not working because if fallen down

Xolo Mobile — Imei invalid

My phone is showing imei no or detail after the code also *#06# . I upgrade my phone kitkat but its feature are not good so I convert it in jellybean but imei no is gone and shows invalid imei So please help me or send new imei code

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