XpressBees Logistics Complaints & Reviews

I want the product to be delivered on urgent basis as i bought it for my vacation and am leaving on 14 the for the same. Would request you to deliver the products maximum by 13th oct or my purpose of buying these products will not be fulfilled.
As of now even if entire products are not available, so deliver whatever products are there and later on deliver the rest

[protected]
03:01 pm
Bangalore karnataka blr/krp-bangalore arrived at blr/krp
[protected]
07:27 am
Bangalore karnataka blr/hub-bangalore in transit from blr/hub
[protected]
06:13 am
Bangalore karnataka blr/hub-bangalore arrived at blr/hub
[protected]
04:31 am
Bangalore karnataka blr/cnt-bangalore in transit from blr/cnt
[protected]
01:10 am
Bangalore karnataka blr/cnt-bangalore arrived at blr/cnt
[protected]
09:45 pm
Bangalore karnataka blr/hub-bangalore in transit from blr/hub
[protected]
08:37 pm
Bangalore karnataka blr/hub-bangalore arrived at blr/hub
[protected]
11:16 am
Mumbai maharashtra bom/hub-mumbai in transit from bom/hub
[protected]
11:39 pm
Mumbai maharashtra bom/hub-mumbai handover to courier

This is the details available for me on their website. When ever i try to contact then the ivr mentions that the tracking id is wrong and hen trying to give contact number as reference it is getting disconnected without any notice. Please help me with this as am facing a lot of issues with xpressbees. They dint even provide any information regarding my shipment

My product is in bangalore from 4th october. But xpressbess says it is been misrouted due to incorrect pin code. My pin code is also correct on product.
560099 - for mahaveer orchids raysandra choodasandra (All other courier deliver product without any delay)
Daily they give status we will deliver your product on urgent basis but next day again they give the same status.
They are not ready to give correct status also, on asking to collect the product with valid id card also they refuse to give the location.

This is order from medlife which suppossed to be delivered on 6th oct 2018, but it is still not delivered and the status is consignee not available (We are available at home but still the fake status is updated.
I contacted customer support and explained the issue that this is very urgent it is a medicine, they raised a complaint on fake status complaint no[protected] but even after that i have not received my delivery and the status will be updated as it is consignee not available.
Note: the same case was happened for my last order also..

Hi,

We have ordered a mobile case from paytm 2 mall. We got a message from xpressbees that the order is not delivered as we were not available.

No courier person tried to reach us and they neither did a phone call.

On enquiry we got to know that the item is missed.

Let us know why did the team update as the delivery failed due to the customer unavailability when the team has not even tried to reach us.

I have package from Paytm and it was in my city on 5th of Oct, Xpressbees had not made any attempt to get my package delivered. I waited for few days and I called them on 9th of Oct. Their customer care executive named Fouzia assured that it will be delivered on 10 with complaint number 9582131. I called them then on 10th evening their executive blamed me why I have not made any call to them, and started giving some funny reason including their not acceptable Terms & Conditions on which I was laughing. One of funny reason was, I have not called them that's why Paytm has cancelled the order.:D

To EXPRESSBEES: you are not in competition with your competitors like DHL and Blue Dart. They are too much ahead of you in delivering the package. I have many experience when they have delivered package before time. If you have to be in market IMPROVE your SERVICES and your CUSTOMER SUPPORT TEAM! EDUCATE them how to interact with customer!

I have been a regular recipient of yours delivery system. As usual, I had ordered some stuff from PaytmMall. It was to be delivered by 9th of October. But as we all know, you guys deliver it before due time. That's a good thing. But recently, one of your courier boy named Afjal Shaan ([protected]) neither did pick my phone not he dial me. He even misbehaved on call. Kindly look into matter.

I have to receive a courier from Patanjali through Xpress bee courier services which is booked on 29.09.18 .on tracking it is showing that it is in Delhi since 30.09.18. I have complained already through mail and also over phone several times.I have enquired Patanjali authorities and they told that they have registered complaint. But no response received till now.Today also I made a call to the courier authorities but they are not telling any thing. I have already made payment to the courier. Hence it is requested to take further necessary action

Sir,
My order from paytm mall no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C. And office phone are switch off any time any where. So please close xpress bees courier services.
That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible...

I have placed an order from the paytm on 28 september 2018. And then i got a message that your has been dispatched with our courier partner xpressbes on 2 october 2018 and will drlivered you 9
On 9 october 2018. And when i am tracking my courier through tracking id it is showing my order is in delhi. And today 9 october i am not received my order. My order is still in delhi not dispatched.

Sir,
My order from elanic.com awb no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C.
That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible.

Your connecting bluedart delivery service is not good. They didn't deliver in time and also don't want to deliver at home. And they update a message that i was not available that's why they didn't deliver my order. This what kind of response? Xpressbees logistics i want my order timely. Can you please solve my matter? If you can next time please change the delivery service center for goodness.

I had booked a parcel from paytm on 2th date. I talked to coustmer exucative, he told me that my parcel has had on your ptd branch of expressbees, your ptd branch recived on 5th october. From date 5th october you have a parcel, u have not done any further procedure. I need this parcel before 9pm today. Tracking i'd[protected]. My contact number is [protected]

I have ordered 3 items through paytm via no. [protected] out of which i have recieved one item and other two items are not delivered although expected delivery date was 5th oct. Also, tracking status has not been updated after 5 th oct.
On 5th oct, product was in gurgaon.
After that no status was changed and neither i received the package.
The product was to be delivered on 5th oct at saharanpur, U. P.
Pls help me track where are the products.

Awb[protected] etah (U. P) worst courier service. I use to order too many orders from different portals in a month. Each & every order which is shipped via xpressbees delivers too late (Even after expected delivery date). Here in my city it is the worst service provider. Current order was ordered on paytm mall on 28 september and was to be delivered last by 06/10/2018 but the courier waits for the next order which was ordered on 5 october to be delivered last by 10 october'18 to deliver both items in one attempt to save effort. This pattern is repeated by xpressbees again and again here in my city (Same to me in previous 4-5 orders repeatedly even after warning). Really worst courier service provider in my city.. People here use to cancel order if it shows on the portal that it is to be delivered by xpressbees in etah.

We couldn't deliver your cf, awb:[protected], as you refused to accept order. for any concerns click here fb.xbees.in/c/u/mtm3nzqxodu4njk3mtu-
Recd this msg 4 times on different dates and time.28, 29, 30, september.4 th october.is this going to reach me ever.kindly let me know how u r going to resolve my complain.what more details do u require.

I didnt receive any calls from delivery person and in tracking info it is shown as out for delivery and the customer is not reachable. I have already paid money. My tracking id is [protected]. Can i get it directly from coimbatore xpressbees office. Please respond to me as soon as possible as i need it within a week. Could u please tell me the phone number of the delivery person

I was to received my parcel on 30.09.2018 by xpressbees courier services barnala, because i received this information sms with the name of courier guy (Jagdeep singh amneet, mobile [protected]). After noon i got a fake sms of successful delivery, then i called to this person, but he is making me fool and i faced very poor and pathetic service by xpressbees. They do not have a proper working customer care number and even i unable to barnala (Punjab) office number on internet. After 7 days, i had not received my courier by xpressbees and i do not know, how the company mark as delivered without calling me. It is worst experience with courier company.
Awb no. =[protected]

I have ordered a saree at 26 september but till now i have not received the item. I have complain your customer service your customer executives tell me they received my complaint and i get the item 5th october but till now i have not received any reply or any item from your side. I have never experience before that kind of wrost service. Your delivery man also a bad service provider. I never order from you in future.

Your delivery person who is not attend in the order placed, the name of the delivery boy, Abhishek lama, he said to come 5 km away from my delivery address, why I should go 5km away, from my address, the delivery boy is bad
PAYTM mall, Awb no.[protected]
PAYTM, awb no.[protected]   Replace all