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Updated: May 6, 2026
Complaints 3659
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283
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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints page 149

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R
rishabhjain777
from Bengaluru, Karnataka
Oct 11, 2018
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Address: Bangalore, Karnataka, 560099

My product is in bangalore from 4th october. But xpressbess says it is been misrouted due to incorrect pin code. My pin code is also correct on product.
560099 - for mahaveer orchids raysandra choodasandra (All other courier deliver product without any delay)
Daily they give status we will deliver your product on urgent basis but next day again they give the same status.
They are not ready to give correct status also, on asking to collect the product with valid id card also they refuse to give the location.
XpressBees Logistics customer support has been notified about the posted complaint.
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    S
    Siddhartha Goud
    from Hyderabad, Telangana
    Oct 11, 2018
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    Address: 500090
    Website: www.xpressbees.com

    This is order from medlife which suppossed to be delivered on 6th oct 2018, but it is still not delivered and the status is consignee not available (We are available at home but still the fake status is updated.
    I contacted customer support and explained the issue that this is very urgent it is a medicine, they raised a complaint on fake status complaint no[protected] but even after that i have not received my delivery and the status will be updated as it is consignee not available.
    Note: the same case was happened for my last order also..
    XpressBees Logistics customer support has been notified about the posted complaint.
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      S
      SindhujaP
      from Delhi, Delhi
      Oct 11, 2018
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      Hi,

      We have ordered a mobile case from paytm 2 mall. We got a message from xpressbees that the order is not delivered as we were not available.

      No courier person tried to reach us and they neither did a phone call.

      On enquiry we got to know that the item is missed.

      Let us know why did the team update as the delivery failed due to the customer unavailability when the team has not even tried to reach us.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        A
        Anay Anurag
        from Mumbai, Maharashtra
        Oct 10, 2018
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        Address: 560097

        I have package from Paytm and it was in my city on 5th of Oct, Xpressbees had not made any attempt to get my package delivered. I waited for few days and I called them on 9th of Oct. Their customer care executive named Fouzia assured that it will be delivered on 10 with complaint number 9582131. I called them then on 10th evening their executive blamed me why I have not made any call to them, and started giving some funny reason including their not acceptable Terms & Conditions on which I was laughing. One of funny reason was, I have not called them that's why Paytm has cancelled the order.:D

        To EXPRESSBEES: you are not in competition with your competitors like DHL and Blue Dart. They are too much ahead of you in delivering the package. I have many experience when they have delivered package before time. If you have to be in market IMPROVE your SERVICES and your CUSTOMER SUPPORT TEAM! EDUCATE them how to interact with customer!
        XpressBees Logistics customer support has been notified about the posted complaint.
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          S
          Sam Sau
          from Raha, Assam
          Oct 9, 2018
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          Address: Patna, Bihar, 800026
          Website: Paytm

          I have been a regular recipient of yours delivery system. As usual, I had ordered some stuff from PaytmMall. It was to be delivered by 9th of October. But as we all know, you guys deliver it before due time. That's a good thing. But recently, one of your courier boy named Afjal Shaan ([protected]) neither did pick my phone not he dial me. He even misbehaved on call. Kindly look into matter.
          XpressBees Logistics customer support has been notified about the posted complaint.
          View replies
          I have not get my order but it show that my order has been delivered and courier boy said to me that your order had returned ke tumara order return Ker dea Gaya he uska name AADIL he or uska mobile number [protected]
          Reply
          My AWB Number[protected] but delivery agent refused to deliver and after so much argument they deliver the product. Please ask to Mr Rahul Jaiswal be polite to talk to customer.
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            M
            m pradeepa
            from Kakinada, Andhra Pradesh
            Oct 9, 2018
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            Address: 533102

            I have to receive a courier from Patanjali through Xpress bee courier services which is booked on 29.09.18 .on tracking it is showing that it is in Delhi since 30.09.18. I have complained already through mail and also over phone several times.I have enquired Patanjali authorities and they told that they have registered complaint. But no response received till now.Today also I made a call to the courier authorities but they are not telling any thing. I have already made payment to the courier. Hence it is requested to take further necessary action
            XpressBees Logistics customer support has been notified about the posted complaint.
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            Not calling before delivery not giving any message and not taking back product not message after product delivery, not listening customer request, delivered wrong product, contact with fraud company and not having any details of that company.very bad experience from company.
            Reply
            My order numbers are[protected] and[protected]

            my two orders are not recived my self but they are telling my orders are deliverd iam recive my orders we also went to the courior office in shadnagar but they are not responding proprely courior boy behave very rashly pls enquiry my orders and srnd my orders respectively.
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              B
              bhagwankm1985
              from Mumbai, Maharashtra
              Oct 9, 2018
              Resolved
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              Resolved

              Address: Raigad, Maharashtra, 402107
              Website: paytm mall

              Sir,
              My order from paytm mall no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C. And office phone are switch off any time any where. So please close xpress bees courier services.
              That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible...
              Nov 14, 2018
              Complaint marked as Resolved 
              No Proper Services Xpress Bees Pen Raigad Hub. Pen Raigad Hub Owner Lady No proper Door steps Product Delivery. No Any Call Office Number Switch Off. Office Timing No maintane Plese Stop Fraud Logistic services.prepaid Order But no any call no any sms
              XpressBees Logistics customer support has been notified about the posted complaint.
              Nov 14, 2018
              Updated by bhagwankm1985               Sir,
              My order from paytm mall no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C. And office phone are switch off any time any where. So please close xpress bees courier services.
              That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible...
              Nov 16, 2018
              Updated by bhagwankm1985               No any my problem solve. Just bad behever Pen xpresss bees logistic team. No door step Parcel to Courier. Only Return to all my product Waste of money and Waste my time. customer said Pick up to Office Your Parcel.
              Nov 16, 2018
              Updated by bhagwankm1985               Sir,
              My order from paytm mall no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C. And office phone are switch off any time any where. So please close xpress bees courier services.
              That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible...
              No any my problem solve. Just bad behever Pen xpresss bees logistic team. No door step Parcel to Courier. Only Return to all my product Waste of money and Waste my time. customer said Pick up to Office Your Parcel.
              Nov 16, 2018
              Updated by bhagwankm1985               I placed an order from Paytm mall Order # [protected] placed on 02 November 2018. They shipped order using xpressbees courier via Shipment reached in pen on 8th November . It could have been delivered on same day by evening. But they didn't deliver. Moreover there is no delivery on 14th November 2018 too. I called there customer care xpressbess Pen Hub Office [protected] for three times but there is no proper reply. I called Paytm mall Toll free number but no any response their contact number is not working sometimes ring going but they cutting my call. The shipment arrived in Pen 8November 2018, it could have been delivered on that day only... or can be delivered next day.. But still no sign of delivery... No contact info for Xpress Bees Courier Pen Office. what the hell is this? Why Paytm mall i is not using a good courier? This is many many order from Paytm Mall. complaint on various sites, and then only they will deliver the shipment? Paytm Mall is using such a bad courier that doesn't have even a contact number ?
              Regards
              Bhagwan Mhatre
              [protected]
              View replies
              Return
              Reply
              Please help me I didn't't get any product which is in booking, but when I am tracking my product it shows already delivered . Please help me my tracking number is [protected]
              Reply
              [protected], [protected] .
              This are very helping and co operative
              Customer executive and delivery officer from Xpress bee pen branch.
              If you have any questions please contact [protected], 94 number.

              I am so much happy.
              I like management of Xpress bee service.
              Reply
              I have received a wrong order.
              My AWB no- [protected]
              Return code- 110096, 605
              I called xpressbees customer care but no good response form their side.
              Please return this order as soon as possible.
              Reply
              C0bf92c03 and C0bf92c02 is my order id xpress bees is fruad company one of my order is not delivered and other shows failed delivery and customer not available a total lie.they r cheateing people .
              Reply
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                V
                vishal kanoria
                from Vasai-Virar, Maharashtra
                Oct 9, 2018
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                Address: Thane, Maharashtra, 401209

                I have placed an order from the paytm on 28 september 2018. And then i got a message that your has been dispatched with our courier partner xpressbes on 2 october 2018 and will drlivered you 9
                On 9 october 2018. And when i am tracking my courier through tracking id it is showing my order is in delhi. And today 9 october i am not received my order. My order is still in delhi not dispatched.
                XpressBees Logistics customer support has been notified about the posted complaint.
                View replies
                Sir my order on 3rd october and delivery date is 7th october but still I didn't got my product as today is 10th october...via xpressbee it location showing in gurgaon Delhi... Please inform me
                Reply
                First, they come out for delivery but without contact the customer they send a message mentioning that they could not reach the customer. Is there any problem in their office always or it's always fault of their courier delivery person.Many time the product goes back to the company because their false attempt.
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                  D
                  Dr-Nazia Amreen
                  from Imphal, Manipur
                  Oct 9, 2018
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                  Address: Begusarai, Bihar, 851101
                  Website: elanic.com

                  Sir,
                  My order from elanic.com awb no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C.
                  That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible.
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  View replies
                  Hello as my product reached the nearest hub near me, can u please deliver my product tomorrow as i will stay all day in home tomorrow.my shipment id:[protected].
                  Reply
                  I hv got a message that my parcel was delivered thought it has not reached me...where my parcel is .
                  My tracking number is[protected]
                  Reply
                  To put it mildly pathetic my consignment of medicines gets misrouted almost every month. My present packet is travelling g all over Bangalore since the last 3 days !!!
                  Last time it was mentioned as delivered where the delivery boy just deposited it back in the office .
                  Netmeds should seriously consider replacing their logistics partner.
                  Reply
                  Delivery boy is not come my place and update fake status in system for not contactable . Currier company customer care executive is unprofessional and not supportive and careless about our shipments.
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                    B
                    Bedantika Pegu
                    from Guwahati, Assam
                    Oct 9, 2018
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                    Address: Lakhimpur, Assam

                    Your connecting bluedart delivery service is not good. They didn't deliver in time and also don't want to deliver at home. And they update a message that i was not available that's why they didn't deliver my order. This what kind of response? Xpressbees logistics i want my order timely. Can you please solve my matter? If you can next time please change the delivery service center for goodness.
                    XpressBees Logistics customer support has been notified about the posted complaint.
                    Oct 09, 2018
                    Updated by Bedantika Pegu                     CF Order AWB:[protected], 6 item(s). Please deliver my order as soon as possible.
                    View replies
                    Please provid delivery boy number, we are trying to the call him but in below image that number is not valid
                    Reply
                    4 items ordered from Paytm mall but any one item are not delivered no call from courier company no response bad courier service this is last time so bad
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                      N
                      nivesh tyagi
                      from Haridwar, Uttarakhand
                      Oct 8, 2018
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                      Address: New Delhi, Delhi, 110059

                      I had booked a parcel from paytm on 2th date. I talked to coustmer exucative, he told me that my parcel has had on your ptd branch of expressbees, your ptd branch recived on 5th october. From date 5th october you have a parcel, u have not done any further procedure. I need this parcel before 9pm today. Tracking i'd[protected]. My contact number is [protected]
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Oct 08, 2018
                      Updated by nivesh tyagi                       I had booked a parcel from paytm on 2th date. I talked to coustmer exucative, he told me that my parcel has had on your PTD branch of expressbees, your ptd branch recived on 5th October . From date 5th October you have a parcel, u have not done any further procedure. I need this parcel before 9pm today. Tracking I'd[protected] . My contact number is [protected]
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                        P
                        Paytm_pooja
                        from Noida, Uttar Pradesh
                        Oct 8, 2018
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                        Address: Saharanpur, Uttar Pradesh, 247001

                        I have ordered 3 items through paytm via no. [protected] out of which i have recieved one item and other two items are not delivered although expected delivery date was 5th oct. Also, tracking status has not been updated after 5 th oct.
                        On 5th oct, product was in gurgaon.
                        After that no status was changed and neither i received the package.
                        The product was to be delivered on 5th oct at saharanpur, U. P.
                        Pls help me track where are the products.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          A
                          aahutosh
                          from Patna, Bihar
                          Oct 7, 2018
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                          Address: Etah, Uttar Pradesh, 207001
                          Website: www.paytmmall.com

                          Awb[protected] etah (U. P) worst courier service. I use to order too many orders from different portals in a month. Each & every order which is shipped via xpressbees delivers too late (Even after expected delivery date). Here in my city it is the worst service provider. Current order was ordered on paytm mall on 28 september and was to be delivered last by 06/10/2018 but the courier waits for the next order which was ordered on 5 october to be delivered last by 10 october'18 to deliver both items in one attempt to save effort. This pattern is repeated by xpressbees again and again here in my city (Same to me in previous 4-5 orders repeatedly even after warning). Really worst courier service provider in my city.. People here use to cancel order if it shows on the portal that it is to be delivered by xpressbees in etah.
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          Oct 07, 2018
                          Updated by aahutosh                           I don't think xpressbees will last for long in Etah(U.P). Too unprofessional service provider. Don't responded even when i reached the courier office.
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                            N
                            Nekee Masalia
                            from Mumbai, Maharashtra
                            Oct 6, 2018
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                            Address: Mumbai City, Maharashtra, 400004

                            We couldn't deliver your cf, awb:[protected], as you refused to accept order. for any concerns click here fb.xbees.in/c/u/mtm3nzqxodu4njk3mtu-
                            Recd this msg 4 times on different dates and time.28, 29, 30, september.4 th october.is this going to reach me ever.kindly let me know how u r going to resolve my complain.what more details do u require.
                            XpressBees Logistics customer support has been notified about the posted complaint.
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                              G
                              gopaly
                              from Angamali, Kerala
                              Oct 6, 2018
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                              Address: Coimbatore, Tamil Nadu, 641006

                              I didnt receive any calls from delivery person and in tracking info it is shown as out for delivery and the customer is not reachable. I have already paid money. My tracking id is [protected]. Can i get it directly from coimbatore xpressbees office. Please respond to me as soon as possible as i need it within a week. Could u please tell me the phone number of the delivery person
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                J
                                j4jagz
                                from Jaito, Punjab
                                Oct 6, 2018
                                Resolved
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                                Resolved

                                Address: Barnala, Punjab, 151103

                                I was to received my parcel on 30.09.2018 by xpressbees courier services barnala, because i received this information sms with the name of courier guy (Jagdeep singh amneet, mobile [protected]). After noon i got a fake sms of successful delivery, then i called to this person, but he is making me fool and i faced very poor and pathetic service by xpressbees. They do not have a proper working customer care number and even i unable to barnala (Punjab) office number on internet. After 7 days, i had not received my courier by xpressbees and i do not know, how the company mark as delivered without calling me. It is worst experience with courier company.
                                Awb no. =[protected]
                                Oct 12, 2018
                                Complaint marked as Resolved 
                                I have received the package after 7 days of getting successful delivery sms.
                                XpressBees Logistics customer support has been notified about the posted complaint.
                                Oct 06, 2018
                                Updated by j4jagz                                 Please find attachment

                                View replies
                                very very bad service, ### it made me to wait for hours after making a call and didn’t deliver the order..nd got a message that my place is closed..
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                                  Praramvik Das
                                  from Kolkata, West Bengal
                                  Oct 6, 2018
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                                  Address: Darjeeling, West Bengal, 734007

                                  I have ordered a saree at 26 september but till now i have not received the item. I have complain your customer service your customer executives tell me they received my complaint and i get the item 5th october but till now i have not received any reply or any item from your side. I have never experience before that kind of wrost service. Your delivery man also a bad service provider. I never order from you in future.
                                  XpressBees Logistics customer support has been notified about the posted complaint.
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                                    R
                                    [email protected]
                                    from Ranaghat, West Bengal
                                    Oct 5, 2018
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                                    Address: 721301

                                    Your delivery person who is not attend in the order placed, the name of the delivery boy, Abhishek lama, he said to come 5 km away from my delivery address, why I should go 5km away, from my address, the delivery boy is bad
                                    PAYTM mall, Awb no.[protected]
                                    PAYTM, awb no.[protected]   Replace all
                                    XpressBees Logistics customer support has been notified about the posted complaint.
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                                      Bobby Nagpal
                                      from Basi, Punjab
                                      Oct 5, 2018
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                                      Address: Muktsar, Punjab, 152026

                                      I have order products from paytm about twenty products and ten are came but your company in muktsar kept that products there not have give to me and they shows deliever in paytm.i call many times to them but there phone are almost switch off and my products are came from 1 october today is five october but i not recieve products, what a bad delievery please give me my products🙏🙏🙏🙏🙏🙏🙏🙏...⇄
                                      XpressBees Logistics customer support has been notified about the posted complaint.
                                      View replies
                                      My order is also not given by muktsar xpressbees they update the status in paytm that product is delivered but does not deliver it actually. Plz take step against them
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                                        dr.p.rambabu
                                        from Hyderabad, Telangana
                                        Oct 4, 2018
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                                        Address: Hyderabad, Telangana, 500018

                                        When contacted the phone no given via sms, that is[protected], the courier boy refused to deliver, and behaviour is very bad
                                        my name rambabu prathipati, I PURCHASE THE ITEM FROM PAYTM mall

                                        reg mobile no is [protected]
                                        MY ADDRESS
                                        dr p. rambabu
                                        f/2 savera residency, sanman hotel lane, venkateswara colony, near noor hospitol, ERRAGADDA, HYDERABAD 500018, INDIA
                                        XpressBees Logistics customer support has been notified about the posted complaint.
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