XpressBees Logistics Complaints & Reviews

I have package from Paytm and it was in my city on 5th of Oct, Xpressbees had not made any attempt to get my package delivered. I waited for few days and I called them on 9th of Oct. Their customer care executive named Fouzia assured that it will be delivered on 10 with complaint number 9582131. I called them then on 10th evening their executive blamed me why I have not made any call to them, and started giving some funny reason including their not acceptable Terms & Conditions on which I was laughing. One of funny reason was, I have not called them that's why Paytm has cancelled the order.:D

To EXPRESSBEES: you are not in competition with your competitors like DHL and Blue Dart. They are too much ahead of you in delivering the package. I have many experience when they have delivered package before time. If you have to be in market IMPROVE your SERVICES and your CUSTOMER SUPPORT TEAM! EDUCATE them how to interact with customer!

I have been a regular recipient of yours delivery system. As usual, I had ordered some stuff from PaytmMall. It was to be delivered by 9th of October. But as we all know, you guys deliver it before due time. That's a good thing. But recently, one of your courier boy named Afjal Shaan ([protected]) neither did pick my phone not he dial me. He even misbehaved on call. Kindly look into matter.

I have to receive a courier from Patanjali through Xpress bee courier services which is booked on 29.09.18 .on tracking it is showing that it is in Delhi since 30.09.18. I have complained already through mail and also over phone several times.I have enquired Patanjali authorities and they told that they have registered complaint. But no response received till now.Today also I made a call to the courier authorities but they are not telling any thing. I have already made payment to the courier. Hence it is requested to take further necessary action

Sir,
My order from paytm mall no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C. And office phone are switch off any time any where. So please close xpress bees courier services.
That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible...

I have placed an order from the paytm on 28 september 2018. And then i got a message that your has been dispatched with our courier partner xpressbes on 2 october 2018 and will drlivered you 9
On 9 october 2018. And when i am tracking my courier through tracking id it is showing my order is in delhi. And today 9 october i am not received my order. My order is still in delhi not dispatched.

Sir,
My order from elanic.com awb no.[protected] has not been deliver till now. The courier person did not call me and now he complained that my address is incorrect, my mobile no. Is incorrect, i m not available to accept the product e. T. C.
That are totally wrong my address and contact no. Is absolutely correct and i m anytime available to accept my product plz take action to the courier partner and deliver my product as soon as possible.

Your connecting bluedart delivery service is not good. They didn't deliver in time and also don't want to deliver at home. And they update a message that i was not available that's why they didn't deliver my order. This what kind of response? Xpressbees logistics i want my order timely. Can you please solve my matter? If you can next time please change the delivery service center for goodness.

I had booked a parcel from paytm on 2th date. I talked to coustmer exucative, he told me that my parcel has had on your ptd branch of expressbees, your ptd branch recived on 5th october. From date 5th october you have a parcel, u have not done any further procedure. I need this parcel before 9pm today. Tracking i'd[protected]. My contact number is [protected]

I have ordered 3 items through paytm via no. [protected] out of which i have recieved one item and other two items are not delivered although expected delivery date was 5th oct. Also, tracking status has not been updated after 5 th oct.
On 5th oct, product was in gurgaon.
After that no status was changed and neither i received the package.
The product was to be delivered on 5th oct at saharanpur, U. P.
Pls help me track where are the products.

Awb[protected] etah (U. P) worst courier service. I use to order too many orders from different portals in a month. Each & every order which is shipped via xpressbees delivers too late (Even after expected delivery date). Here in my city it is the worst service provider. Current order was ordered on paytm mall on 28 september and was to be delivered last by 06/10/2018 but the courier waits for the next order which was ordered on 5 october to be delivered last by 10 october'18 to deliver both items in one attempt to save effort. This pattern is repeated by xpressbees again and again here in my city (Same to me in previous 4-5 orders repeatedly even after warning). Really worst courier service provider in my city.. People here use to cancel order if it shows on the portal that it is to be delivered by xpressbees in etah.

We couldn't deliver your cf, awb:[protected], as you refused to accept order. for any concerns click here fb.xbees.in/c/u/mtm3nzqxodu4njk3mtu-
Recd this msg 4 times on different dates and time.28, 29, 30, september.4 th october.is this going to reach me ever.kindly let me know how u r going to resolve my complain.what more details do u require.

I didnt receive any calls from delivery person and in tracking info it is shown as out for delivery and the customer is not reachable. I have already paid money. My tracking id is [protected]. Can i get it directly from coimbatore xpressbees office. Please respond to me as soon as possible as i need it within a week. Could u please tell me the phone number of the delivery person

I was to received my parcel on 30.09.2018 by xpressbees courier services barnala, because i received this information sms with the name of courier guy (Jagdeep singh amneet, mobile [protected]). After noon i got a fake sms of successful delivery, then i called to this person, but he is making me fool and i faced very poor and pathetic service by xpressbees. They do not have a proper working customer care number and even i unable to barnala (Punjab) office number on internet. After 7 days, i had not received my courier by xpressbees and i do not know, how the company mark as delivered without calling me. It is worst experience with courier company.
Awb no. =[protected]

I have ordered a saree at 26 september but till now i have not received the item. I have complain your customer service your customer executives tell me they received my complaint and i get the item 5th october but till now i have not received any reply or any item from your side. I have never experience before that kind of wrost service. Your delivery man also a bad service provider. I never order from you in future.

Your delivery person who is not attend in the order placed, the name of the delivery boy, Abhishek lama, he said to come 5 km away from my delivery address, why I should go 5km away, from my address, the delivery boy is bad
PAYTM mall, Awb no.[protected]
PAYTM, awb no.[protected]   Replace all

I have order products from paytm about twenty products and ten are came but your company in muktsar kept that products there not have give to me and they shows deliever in paytm.i call many times to them but there phone are almost switch off and my products are came from 1 october today is five october but i not recieve products, what a bad delievery please give me my products🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏...⇄

When contacted the phone no given via sms, that is[protected], the courier boy refused to deliver, and behaviour is very bad
my name rambabu prathipati, I PURCHASE THE ITEM FROM PAYTM mall

reg mobile no is [protected]
MY ADDRESS
dr p. rambabu
f/2 savera residency, sanman hotel lane, venkateswara colony, near noor hospitol, ERRAGADDA, HYDERABAD 500018, INDIA

I had ordered for my medicine consignment from Medlife on dated 29.09.2018 and my order id number is OR2002JU-001A. It has been shown that the consignment is shipped from your logistic company and I will receive the same on dated 30.09.2018 or 01.10.2018 till 9.00 pm. But the consignment was not delivered till date. I called your customer care number on dated 02.10.2018 and there it was showing that the person has visited my residence but no body was at home there after I had a talk with your customer care executive and told him that the delivery person is making the false remarks that he visited the house and "no one was present in the house" although I haven't gone anywhere . On 03.10.2018 I Again I called at your customer care number but again they repeated that the delivery person visited my residence and "nobody was at home" . Today i.e on 04.10.2018 I again called your customer care number number and heard the same that delivery person visited the home and "nobody was at home" This is all the delivery person's fictitious reporting.

You are requested to deliver my consignment at the earliest and take strict action against the delivery person for giving the wrong reporting. Today all my medicines have been finished and I have to buy it from market.

Hi sir,
My club factory order has not been delivered to me, but it shows delivered in my app update on October 2.
kindly check the order with.
It is a accessory package to be delivered to kancheepuram district, Urapakkam.

tracking number : [protected]

Order number : SO48973770

My mobile number has been entered wrong, kindly contact me on
+91 [protected]
Thirumaalini kumaran.

After the warranty claim, boats sent me a replacement product, via xpressbees. But xpressbees updated the status as (Delivered), but it was never received by me or my family. No one ever came. I have cctc installed in my society. I have sent them 15 emails and lots of customer care calls, but they are still saying that the investigation is going on for last one week. I am really frustrated and tired of this bad bad service.

Awb no.[protected]

They wrongly updated the status as shipment delivered. They are frauds.

http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]