XpressBees Logistics Complaints & Reviews

I have ordered 3 items from Club factory and they were supposed to be delivered by xpressbess courier. I received a message that it will be delivered on 02 October but I did not received it. When I checked the status online it was marked as delivered. I was at home the whole day and no one came to deliver my order. This is the second time it's happening. They have the worst customer care executives and their number doesn't even work. I'm just too frustrated and mad at xpressbees. I'm ready to go beyond my capability to sue this company and have it closed for causing me this stress. Not only me, I've seen many customers complaining about them. Tracking number: [protected]

My order with paytm awb no [protected] has not been delivered yet. It is showing delivered but not reached me yet. Courier boy requested me to deliver my product in the evening so i granted but he did not deliver it. When i made a call to him he told me to deliver next day. Again he did not deliver it. Now he is not receiving my call. The delivery is showing on 1st october but not delivered yet. I want a strict action on this carelessness. Who is responsible for such inconvenience.

Hello sir I have ordered product from paytm mall order I'd - [protected] ! and it shipped via Xpressbees but the courier boy refused me to give my product at home & after a talk he told me he will give me next day my parcel I said ok but the next day he start telling me excuses and on next day same everyday he told me he will give me next day and never delivered me and after 5-6 days he telling I returned product ! why did he returned because I didn't go his office to collect ! I am not courier boy he is ! pls sue him and do something xpressbees executive sir so same shouldn't happend again ! xpressbees courier in phusro now aspecially makoli it is worst now ! every courier come at my home delhivery, ecom, even post officer but he did not come my home to give my product ! delhivery is best courier always give me courier/parcel at home and talk nice ! I have again ordered product pls don't do this time same ! and pls sue him or talk to his executive ! my experience with xpressbess now is bad just because of delivery boy! pls make further action against him ! I hope you will resolve my problem because I trust xpressbees very much !
My name - dipu Dutta
My mobile no. - [protected]
My alternate mobile no.- [protected]
Courier boy name - anil virat chouhan
His mobile no. - [protected]
Pls restore my faith in xpressbees
Pin code - 829144
Phusro, makoli, centeral colony area

Dear team,

Please note, rbl bank has apporved me credit card and sent it through your courier company, now its been 2 weeks but still i have not received my credit card, would you please advise me that where is my card also advise me why you did not deliver it yet

Ref: #cc94sk8m7m
Xpresbees ref no: awb [protected].

Instant reply would be highly appreciated.
If any confusion please contact me on below numbers:
[protected]
[protected]

Gulam husain.

Hai reputated bank will send him some courier on sep 29th but still i didn't get that parcel very worst courier xpress bees there is no proper customer care number its very urgency but these guys are testing my patience why this kind of cheapest courier on using bank sides they all deliver in maximum 2-3 days... So compare your service... Where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery status by today itself... Otherwise i will make big problem against

[protected] this is the number of one of your delivery person who came on yesterday to deliver my order and without my prior statement he canceled my order and writes that i have refused the order. And even his way of talking is very bad. And that was only my first attempt of delivery. But so many times i asked him to not to cancel just come down again to my place just after 15mins he told i am cancelling your order. Is this service you guys are providing to us?? If you would not take any action of this so nothing to say and i want this order not to cancel. Order no. "we couldn't deliver your eparceldel.., awb:[protected], as you refused to accept order. For any concerns click here fb. Xbees.in/c/u/mtmxotexodizmjmzma — ." look what he wrote.

Kind attn: xpressbees team,
This is my very pity condition about the product that i have ordered unfortunately from paytm mall.
I have ordered (Order id: [protected] tracking no[protected] god of war ps4 on 23.09.2018.
This a special as i want to gift somebody on sunday i. E. 30.09.2018 as a birthday gift.
As assured date given by paytm mall which shipment should deliver on 29.09.2018 till not received.
Its been 10 days i waiting for my product. I already paid the amount and the same was confirmed on the same day. I have already got message that my product was dispatched through express bee on the next day. I called so may times customer care of express bee confirm that the same was delayed and next deliver date will be on monday i. E. 01.10.2018.
On monday i. E. 01.10.2018 i got one message in xpressbees tracking that "your package out for deliver" and courier person name "naresh patil"
Mobile no [protected] which full day unreachable/not ringing.
On monday i. E. 01.10.2018 evening hrs i got another message that "shipment attempted"
Now i just wanted when that guy mr. Naresh patil come at my home to deliver the product as my whole family were in home for full day.
He should called me when he came to my house for telling me that i am coming and no response from inside.
This is the worst service in the world i have ever seen. I think we may reward it the most worst courier service in india. I request your kind authority to compensate me from the concerned for this worst service offered to me. I promise you i never let any of my friends and colleagues would opt for this service.
These guys didn't turn up to deliver it on my specified address rather wrongly updated on their website that "residence/office closed: can't deliver". I had already called up their customer care 7 to 8 times before 6 pm.
Now i don't no want to this product anymore as the main object to deliver before sunday i. E. 30.09.2018 which incomplete.
Hence i request paytm mall team to cancel my product order id [protected] tracking no[protected] and give refund immediately
Regards,
Yogesh pawar.
[protected]

They are only saying that we will deliver your courier tommorow from many days and hold my parcel's the highly disagree with your your delivery patner if they do this with all customers then the company will not move upwards but go downward only and only for your courier patners because if donot deliver the product then customer will make complaints against your service...

Hi this is Kiran kumar I ordered in paytm as on 25th September. My product delivery date is 28th September.But till now I did not receive my order.when ever I called to that respective person he did not pick the call. From 28th Sep to till now never called delivery boy I only called more than 20 times.kindly check and advice
My order details

I want my del today only. Since i am all time available at home.. This is shiment is my code, , i want this del today anyhow my traking no. Is[protected] plz handel i am irratet for shiment . there is wrong update from your del boy. I want this del today only. I am requsting you to plz del this shipment today only.. My alt no. Are [protected] /[protected] /[protected]. I want call back from your side# plz check and handel

I ordered 1 kurti on xpressbees but when i opened it quality of product is just pathetic... Now i want to return it but non of d numbers r reachable n 1 no. Which is there on site somebody on that no. Says it is not xpressbees no. Now please suggest me how do i return the product as it was written at the time of ordering easy return policy but now no-one is there to resolve my problem

Today i got a courier of my bajaj credit card through xpressbees courier service. And the behavior of that person was highly unsatisfied. He is talking without any respect through phone and delivering the courier like throwing to dustbin. And saying that he will return back the courier. Without coming to the delivery address he called me and asked to come to the landmark and wait for him to come, before 15min. And standing in the street and shouting like an #. And asking money for his bike petrol for coming to deliver my courier. I am working in a reputed company we are sending so many goods through different logistics but i have never met person like him. You should first train that guy how to handle the customer and how to speak through phone otherwise he will spoil your logistics name. My delivery ref no.[protected]

I am ramesh my awb[protected]
They hadn't delivered my product but the status shows that product was delivered one day delivery boy called me to deliver a product but he didn't deliver that order. After some days i call a delivery boy he saying that parcel was not there. I raised a complaint through customer care but there is no response. I think you may help me

I have ordered something from clubfactory and that shipment is supposed to be delivered by xpressbess.but that is the worst service i have ever seen.they cant even track the right address.I have mentioned the address clearly but still they have gone to some wrong address and delivered.they called me and asked me about the address and i told him that he is at the wrong address.but still he delivered in that address only.i donno whether they are educated or not.and later how many times i call him they are saying the samething that it will be delivered tomorrow.10 tomorrows gone.donno how many left.A guy named PRATHAP from xpressbess is the one i contacted.i donno when he will deliver my product.
This is the worst service i have ever seen and so pathetic.product is not important for me.but they should be responsible towards customers

I was to get my order on 25sept but the company itself posponed the delivery of my parcel. Today again i called the customer care today they gave ne contact of some perminder singh [protected] but this guy is not at all receiving the call and disconnecting the call. I feel ur customercare are also befooling the customers. I am really sorry to deal with your company. I want you to take action against the people who are theirsel[censored]odating delay delivery status widout customer consent. Let me know if yiu peoole can do something or i shall approach consumer court and pmo. I have deducted my onr day salary to take one off yesterday. I cannot daily wait to receive my parcel at home. You have to pay my loss too.

Waiting for my particular order since 14 September. Getting a message almost everyday that my order will be delivered today. But at the end of the day there is an error message saying address incomplete and mobile number not reachable. When i happened to contact the delivery boy he was so rude and arrogant saying i will not be delivering it today and it will be delivered by another person in the next week. He even went on saying that you can complain about me to the headoffice. How unprofessional. How can u hire such people who dont know how to deliver good service. Highly disappointed. Need immediate attention .

Delivered the insect repellent machine of local company in stead of the item we ordered of a good company. The item we ordered was different from the item which have been delivered to us. The shipment id is[protected]. The unreliable and unrealistic item has been supplied. Very bad. We will never recommend others about you. The item supplied is available in our locality for rs. 100/- only of suraksha company, but we did not purchase it because we wanted a good item which we have ordered.

I have ordered 4 nos items and received 3 items from XPRESSBEE courier service, remain 1 item is not received so far, its shipment no is AWB [protected] and ordered no is SO43895007.the courier service simply sending messages as your address is not traced, or you are not available, it is wrong, i tried so many times to contact tru customer care no, but they are no responding .kindly delivery my item as early as possible .thank you.

Hi,

We have booked a product in paytm mall and its reached the xpressbees hyd/hub hyderabad. When i am tracking the awb number they are showing the product is in still hyd main hub,

Still i haven't received the parcel. When i ask to customer care why r u delay the delivery parcel more than 10 days (They told we had an issue on hyd main hub, please wait 24 to 48hrs it will deliver soon. But the shipment was stoped at[protected]:57. Now the date was[protected].

Pleas send the parcel as soon as possible. The problem is in hyd that's not my problem i have paid money also..

Shipment id[protected]
Order type - pre-paid
Hub location - hyd/hub-hyderabad

Thanks,
Maniveera

Hi team,

Your agent suraj gupta-70914 picked my product 1 week back and now i have no update from your end nor i have received any message or an email confirming that my product has been received by boat nirvana company. My product was earphones - boat nirvana duo. It has some manufacturing defects i returned the product and now i have no update on the same. Your agent mobile number was [protected]. I tried to reach him no response from his end. Kindly look into the same and help me accordingly. My poid :[protected]-85893. And the product id is 77.

Looking forward to hearing from you.