XpressBees Logistics Complaints & Reviews

I have not received that product which I place the order kindly return my product and get back to money.

Hello my name is Kokate, my parcel from clovia is dispached from xpressbees.
I got message at evening 6.26 that my parcel is out for delivery. But the delivery agent didn't show up and in next 15 minutes I got message that customer denied otp based delivery. But I was at home available to receive my parcel and no one came for delivery....

Its been more than around a week and i didn't yet received my order that i placed on 23 Jan. On 26 Jan, I received a tracking no.[protected] from the site where i ordered my product. My product should have been delivered to me till 29 Jan but it is not delivered yet . And from last 4 days my tracking no. is showing the same location, and its mentioned on the map below to "contact the carrier as no update of my order is there for long time" . And when i call and email them, they did not answer me anything.
please do check and let my product delivered to me as soon as possible.
I will be Thankful to you.

They're not picking up any of my calls nor calling back. the customer care is also not responding. my parcel is delayed very badly. they didn't try to reach me and are returning the parcel saying that I refused to receive it. I want that parcel. now because of them I won't be able to receive. please provide help....

This is to inform you i form you that i haven't received my delivery order # [protected] yet .This was placed on 18th Jan'22 but still i am getting false excuses that customer is not available and also i am not getting satisfactory response to my query.also i have sent several emails but haven't received any updates.
I request you to kindly investigate this matter in detail and get this issue resolved at the earliest.
Delay in order clearly indicates poor management and careless by Xpress bees courier also customer care team of Lifestyle team not being able to help me on this.everytime they give me excuses to wait for 48 hours without knowing the status of my order.I now understood that there is poor coordination between Lifestyle stores and Xpress bees coirier and staff are useless. Also people looking after wharehouses (Xpressbees courier)are also stupid only
they are least bother about customer query and always mentioning false staus of delivery stating that"Customer not available" rather than visiting the destination.
This is forth time that they are saying customer is not available and the fact is that they haven't visited the destination at all

Product was shipped on 20th January and today is 3rd feb'22 and you still don't know the status of product and telling me that it will take another 2 to 3 days.

One of my parcels awb:[protected] supposed to pickup by Xpressbees courier but every time it gets show that I cancelled the pickup or though I don't get any call This is the 3rd consecutive time since I have been facing this issue with Xpressbees they didn't even bother to call me and while tracking, I get the update that "Pickup was Attempted or You cancelled the order", but in real no phone calls were made to me...even I raised this issue by mailing them and sending them message in their Twitter handle and also made complaints, I don't even get a reply from the company Very disgusting I have asked for help in everyway I couldn't get any satisfaction response...from your side... I am very disappointed to get such experience from Xpressbees ... I am warning you for the last time, if my order not picked up by tomorrow, then I will take action against you in court.. It's has been 3rd time when my order status wrong mentioned by pickup boy. Please let me know within day when my return pickup Looking forward from hearing you...
Thanks,
regards,
Gokul Sharma
[protected],

My order AWB number[protected] reached at mogra hub delivery location mine would like an order delivery

Hello,
This is regarding AWB number [protected]
I have order items from Urbanic and the delivery partner for that order was Xpressbee.
The item was supposed to delivered on 20th Jan but kept on rescheduling with wrong update as customer not available. I raised numerous complaints to Urbanic and Xpressbee on this regard.
Finally order was delivered on 29th Jan 2022. When I was about open parcel looked suspicious it was like someone has opened and packed again.
Upon opening I realised one item was missing and immediately I complained Urbanic regarding the missing item with all the details. At end of day they mentioned they completed the investigation and there is no findings from them.
I lost my money and I strongly believe the Xpressbee delivery person (not the one who delivered, but the person to whom it was assigned earlier) behind this.
Kindly help!

Today I got the call from Xpressbees delivery man, he was talking about an order which I have not made of cost 3000. He said there is a Jacket.
While he was talking I got 3 SMS back to back. He was asking did you get the sms, and asking a code which were in sms.

I received the call from [protected]

I have placed an order on TATACLIQ on 23nd January, 2022. Xpressbees courier service site is showing estimated delivery date as : 28th January, 2022.

Today it is 31th January, and still the product has not yet delivered.

I am attaching screenshot of order and tracking details page for your reference.

Kindly do the needful.
Thanking you,

Your Faithful.
Ganesh R.

I have placed an order and was about to get it on 17th jann but due to sudden covid surge it was delayed by 20th jan. On 20th jann around 2:30 pm i got a msg from xpressbess claiming that *delivery was unsuccesful as i was not available! Which is just rubbish i never got any call from any delivery person
Aftet that in the msg there was a cc number given so that if i want a reattempt delivery which was obvious so i called! The customer executive told me that i will recieve the order by next day. Again lied!! After that i made continuous effort to reach out to them through mail call but all in vain.no response.. again after 2-3 when i reached out to cc another executive told me i ll get it by same day..never got it!!! This kept happening for 3 tyms consecutively
Such unproffesional ppl in the business!
Full of false claims and worst service!

It's totally different i don't want this product

I am at home 24 hours with my Cash ready. But my shipment is showing out for delivery everyday and cancelled automatically. Today I called the local delivery boy and he told me that the status are automatic and I need to collect the parcel physically from the local outlet. Why?
Please deliver my CoD order at urgent basis. No delivery person ever visited my address to deliver the same so far.
Mobile: [protected]
Tracking/AWB number:[protected]

My tracking id is [protected] this order was supposed to be delivered today on 24th of jan but as i was out of town i kept it to be delivered on 25th Jan but now its been showing delivered but i havnt received the order

My shipment has been reached the delivery centre before 10 days but still it has not been delivered to me. If we are reaching to the location address of delivery centre, the office itself not there. I have been informed as the branch has been closed on January 2022 and moved out to Sholinganallur/Chennai. I can't locate any branch in Sholinganallur through Google itself. Assist me with the exact Location and contact numbers.

I am Sashikant Singh. My shipment status was delivered (awb no.- [protected])..
But I didn't get my shipment why?
Where are your team delivered my order. Why I was can't get my order..
Please request you to give me my order.
My shipment details :-
Name:- Sashikant Singh
AWB no. - [protected]
Registered mobile number- [protected]
Shipment:-diabliss mixed fruit jam 2units
Address:- shyampur more, R.B Singh home, Santaldih, Purulia, (W.B)723146

I am not able to track my shipment now, before it was showing tacking details,
now what should i do please help.

Courier has not been delivered inspite of repeated follow-up and making a million calls to the call center. After a while call center also stop receiving calls and stated due to longer wait times they disconnect the call.

This has been the worst experience with any logistic company. I would urgently require the package to be delivered if they not capable to deliver at the least the could share the location we could arrange for a pick up

As my parcel has very important thing and I need in time and they only make excuse that address is incomplete but Amazon and flipkart have no problem with my address detail and Amazon delivered their product smoothly but xpressbees have issue with my address .I had to call so many times to xpressbees customer care and they have only answer " sir your product will be delivered in next 24-48 hour and I have done enough from my side"
They don't have same and not even replies to my emails.
What about my money, time and need of the product at particular time
Very bad experience
Please audience avoid xpressbees.
Dear xpressbees if you have shame please deliver my product as soon as possible

The colour of product received is totally different from the product shown in website .please the procedure to return this product and refound the money.