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XpressBees Logistics Complaints & Reviews

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Updated: Sep 16, 2025

Complaints 3640

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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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XpressBees Logistics reviews & complaints page 38

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Hello,
This is regarding AWB number [protected]
I have order items from Urbanic and the delivery partner for that order was Xpressbee.
The item was supposed to delivered on 20th Jan but kept on rescheduling with wrong update as customer not available. I raised numerous complaints to Urbanic and Xpressbee on this regard.
Finally order was delivered on 29th Jan 2022. When I was about open parcel looked suspicious it was like someone has opened and packed again.
Upon opening I realised one item was missing and immediately I complained Urbanic regarding the missing item with all the details. At end of day they mentioned they completed the investigation and there is no findings from them.
I lost my money and I strongly believe the Xpressbee delivery person (not the one who delivered, but the person to whom it was assigned earlier) behind this.
Kindly help!

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Today I got the call from Xpressbees delivery man, he was talking about an order which I have not made of cost 3000. He said there is a Jacket.
While he was talking I got 3 SMS back to back. He was asking did you get the sms, and asking a code which were in sms.

I received the call from [protected]

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I have placed an order on TATACLIQ on 23nd January, 2022. Xpressbees courier service site is showing estimated delivery date as : 28th January, 2022.

Today it is 31th January, and still the product has not yet delivered.

I am attaching screenshot of order and tracking details page for your reference.

Kindly do the needful.
Thanking you,

Your Faithful.
Ganesh R.

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I have placed an order and was about to get it on 17th jann but due to sudden covid surge it was delayed by 20th jan. On 20th jann around 2:30 pm i got a msg from xpressbess claiming that *delivery was unsuccesful as i was not available! Which is just rubbish i never got any call from any delivery person
Aftet that in the msg there was a cc number given so that if i want a reattempt delivery which was obvious so i called! The customer executive told me that i will recieve the order by next day. Again lied!! After that i made continuous effort to reach out to them through mail call but all in vain.no response.. again after 2-3 when i reached out to cc another executive told me i ll get it by same day..never got it!!! This kept happening for 3 tyms consecutively
Such unproffesional ppl in the business!
Full of false claims and worst service!

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Address: Sai ganesha life style pg. Omkar nagar . Bannergatta road

It's totally different i don't want this product

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Jan 25, 2022

Updated by Deera s Plz collect ur product and refund me

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Address: Rourkela

I am at home 24 hours with my Cash ready. But my shipment is showing out for delivery everyday and cancelled automatically. Today I called the local delivery boy and he told me that the status are automatic and I need to collect the parcel physically from the local outlet. Why?
Please deliver my CoD order at urgent basis. No delivery person ever visited my address to deliver the same so far.
Mobile: [protected]
Tracking/AWB number:[protected]

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My tracking id is [protected] this order was supposed to be delivered today on 24th of jan but as i was out of town i kept it to be delivered on 25th Jan but now its been showing delivered but i havnt received the order

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Jan 26, 2022

Complaint marked as Resolved

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Yogita Raikwar

Jan 29, 2022

So chip quality...

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My shipment has been reached the delivery centre before 10 days but still it has not been delivered to me. If we are reaching to the location address of delivery centre, the office itself not there. I have been informed as the branch has been closed on January 2022 and moved out to Sholinganallur/Chennai. I can't locate any branch in Sholinganallur through Google itself. Assist me with the exact Location and contact numbers.

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Address: Shyampur more,R.B Singh home, Santaldih, Purulia

Website: 132816

I am Sashikant Singh. My shipment status was delivered (awb no.- [protected])..
But I didn't get my shipment why?
Where are your team delivered my order. Why I was can't get my order..
Please request you to give me my order.
My shipment details :-
Name:- Sashikant Singh
AWB no. - [protected]
Registered mobile number- [protected]
Shipment:-diabliss mixed fruit jam 2units
Address:- shyampur more, R.B Singh home, Santaldih, Purulia, (W.B)723146

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I am not able to track my shipment now, before it was showing tacking details,
now what should i do please help.

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Address: Bangalore

Courier has not been delivered inspite of repeated follow-up and making a million calls to the call center. After a while call center also stop receiving calls and stated due to longer wait times they disconnect the call.

This has been the worst experience with any logistic company. I would urgently require the package to be delivered if they not capable to deliver at the least the could share the location we could arrange for a pick up

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As my parcel has very important thing and I need in time and they only make excuse that address is incomplete but Amazon and flipkart have no problem with my address detail and Amazon delivered their product smoothly but xpressbees have issue with my address .I had to call so many times to xpressbees customer care and they have only answer " sir your product will be delivered in next 24-48 hour and I have done enough from my side"
They don't have same and not even replies to my emails.
What about my money, time and need of the product at particular time
Very bad experience
Please audience avoid xpressbees.
Dear xpressbees if you have shame please deliver my product as soon as possible

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The colour of product received is totally different from the product shown in website .please the procedure to return this product and refound the money.

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After telling them about my order cancellation they are still sending me text messages regarding my order will be delivered soon. Despite calling me none of the team member is picking up the call and they just simply blocked my number which ridiculous. They just cannot provide service to their customers

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I have placed my order here is my tracking id
AWB:[protected].
your executive didn't call me or update in the evening that was not available to receive the order. I called your executive many times everytime he made excuses like my bike is not working, he is on holiday, he will deliver it later my order that such stupid things that he has told to me. am surprised how non sense staff are you hired. also his way to talking is too rude. he I shared number your executive which I had conversion [protected] [protected] [protected].

request to you kindly delivered my order or refund my money if you can't delivered my order. I am fad up from your service.

Regards
Gagandeep Singh
[protected]
[protected]

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Jan 21, 2022

Updated by Ggndeep5540 I have placed my order here is my tracking id
AWB:[protected].
your executive didn't call me or update in the evening that was not available to receive the order. I called your executive many times everytime he made excuses like my bike is not working, he is on holiday, he will deliver it later my order that such stupid things that he has told to me. am surprised how non sense staff are you hired. also his way to talking is too rude. he I shared number your executive which I had conversion [protected] [protected] [protected].

request to you kindly delivered my order or refund my money if you can't delivered my order. I am fad up from your service.

Regards
Gagandeep Singh
[protected]
[protected]

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My parcel is stuck in delhi from past 12 days it is literally not moving an inch forward i tried to call their customer service but they are not now responding [protected] my awb no.
Kindly help me

Jan 24, 2022

Complaint marked as Resolved

Thank you..my parcel was delivered today

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I ordered Rynox gear gloves on 15th January 2022 which is shipping by XpressBees. AWB NO. [protected].
Estimated date is today 21st January. But till now my product is transit. I tried many times to call customer care of XpressBees. But they didn't pickup my phone. My need my package till tomorrow because I had a riding plan to Siliguri on Sunday. I'm very much disappointed by this company.
Please help me to get my courier.
Screenshot is given below.

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I have ordered women flats.tracking details shows that it was out for delivery on Jan 10 and Jan 11 .The biggest exaggeration is I have not got any message or call regarding the delivery on both the days possible.When i call the customer care they respond saying they have technical issue.Finally when the complaint is raised, the backend team says it has to be registered within 48 hrs.
The tracking shows it is WHHandover.Leaving the money to ashes.

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Address: Kannur

AWB NO: [protected]
I ordered stuff from meesho app and fortunately or not xpressbees were in charge of the delivery. I got multiple notifications saying delivery failed, customer not available etc, when they didn't even call me or try delivering and now when i enquired about my package, i came to know that its been sent back. Like I've already paid for the things and i have to wait for a double round on this. Please look at this i need the package asap please

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I am facing a terrible experience with the pick up person assigned to me through Xpressbees.
His Contact Number is [protected].
He is threatening me on call and not willing to come for pickup during day time.
He is challenging me that he will never pick up the return before 9PM.

Jan 20, 2022

Complaint marked as Resolved

Finally the pickup person came in the day time.

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Sanjana Saini

Mar 9, 2022

Product is not good so plz return my order

T

Trupti301

from Kalyan, Maharashtra

Mar 11, 2022

Yesterday wrong product delivered to me AWB:[protected]
Please help to get replacement. I paid 999 rs. For it

Return Pickup Person threatening - Comment #3971203 - Image #0

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Trupti301

from Kalyan, Maharashtra

Mar 11, 2022

Yesterday I received wrong product delivered. AWB:[protected]
Please help me to get replacement or refund my money. I paid Rs. 999 for it.

Return Pickup Person threatening - Comment #3971204 - Image #0

S

Shaik Sadiya

Mar 17, 2022

This product is not good please return to This order

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