XpressBees Logistics Complaints & Reviews

Dear,
Sir/madam
I want to complaint your courier person in Aizawl..my order/awb number is[protected].. but from last week I got company message not replyable.courier never contact me.I call customer care and asked for Aizawl courier number.when I spoke to them they reply me badly..they told me that they could not search and I have to search.when my brother from Aizawl contact them they told him that he has to pick it up..but I thought that there is many delivery boys..In other state Xpressbees is best for me.but in mizoram it was very very bad..

I have ordered a dinner set on shop cj and my order number is [protected]. It had to be deliver on[protected]. I got call from delivery boy and we were not at home so i asked him to come after one hour. After reaching home i called him and he said he would not come now. I told him that order would be cancelled if he would not deliver that. To my surprise he answered "hota hai toh ho jaye cancel, mai kya karu".
Do you appoint illiterate people and don't they know how to talk to the customer?
Today i got message from shop cj that delivery attempt cancelled.
I want to know when do i get my courier?
What step will you take against such delivery boy?

I have ordered an item from firstcry and xpressbees has to deliver it to me. It arrive at hyderabad on 4th feb 2018, but yet to receive my item. You keep on updating saying product is out for delivery in the morning and in the evening the status changes to not delivered due to time constraint. Horrible experience! Please contact your hyd department and do deliver my product

Hi
Awb no:[protected], as per dispatch address it is h. No 878 sector 48 nhpc colony faridabad 121010 everyhting is same except sector 48 should be sector 45. Correct address is h. No 878 sector 45 nhpc colony faridabad 121010.
Kindly deliver this parcel on my secondary address i. E office address which is mention on the parcel. Office address is:- c-18a lgf near kalkaji police station kalkaji 110019.
Waiting for your prompt response.

Second awb is:[protected] this shipment came for delivery yesterday to my office but because of sunday office was closed. I spoke to customer and after that i got msg that shipment is out for delivery but till now i didnt receive the parcel.

Regards
Bhavesh
[protected]

Dear sir/madam,

I have ordered prepaid for a item from shopclues. It's tracking no. Is[protected]. The item is supposed to be delivered on 31at jan.

But the courier delivered or contacted me for delivery inspite of it reaching destination office on 29th.

They have also made the entry in system as customer has re-sheduled for future delivery without my knowledge.

Kindly please expedite delivery at the earliest.

Regards
Vijayavenkatesh

I ordered pop socket for mobile phones quantity 3 nos via shopclues.com on 8th of Jan 2018 Order Number[protected]
and made the payment via debit card on 13 afternoon received a message stating the parcel is delevered, Carrier Name: Xpressbees Courier

Tracking Number:[protected]

i called up shopclues customer care and registered a complaint and they sent a mail on 19th of Jan with an attachment of a signature which is not mine again i requested them but till date nothing has been done, in the meanwhile i called xpressBees and spoke to them number of times and they have confirmed that the parcel is lost and they will notify shopclues and they will refund the amount, then again i called shopclues and they are still saying the parcel is delivered and the courier company has done a house visit i notified them that the address is not a residential address it is a commercial shop.
I request you to please look into the matter and do the needful
and request a refund.
shopclues customer care:[protected]
xpressbees customer care:[protected]

Thanks,
Jeetesh Agarwal
Hyderabad
[protected]

This is in reference to order no.[protected].
I ordered a t-shirt from bewakoof.com and the delivery was expected to be by 29th january. The delivery person did not contact me and reflected wrong address in the status box, there being no such issue.
The very next day i see "consignee refused to accept", again no such issue.
I hope for some action and early delivery of my package.

Hi,

We were waiting for the delivery of shipment number[protected]on 20/01/2018 and 18/01/2018.
But we did not get the item on both the days, also i did not get any call from the delivery boy regarding the status or their current position, but they have simply updated the status as consignee not available.
Can you let me know whether my product would be delevered or not?
I have even called your customer care number and told that we need the product today, but that didn't happen.

If you can't deliver atleast share your contacts or office details in chennai to get the status of the product.

Hi
My icici debit card has been sent through your courier. You were not able to deliver.
I think the courier guy could not find the address. The trackimg no is awb[protected].
Please try to call on [protected]. For getting or locating the place.
The address is correct as per the bank sent. Just because you cannot reach mobile you have updated as add incomplete. Try calling the above no or if asked someone courier giy can get address.
Regards
Chandu varma k

Delivery of my shipment with awb [protected] is deliberately delaying by the delivery executive. It was out for delivery on 13.01.2018 and 18.01.2018. I was available in the address on both days. They never tried to call me or came to my address. They updated the status as consignee not available in address. My contact no [protected] / [protected]

The product is not delivered by XpressBees courier services and it blames it as my mistake. Date of delivery was on Monday 15-1-18.Still now it is not delivered. They haven't even tried to contact me.
The pic attached describes what they says. And it is absolutely false.
I want my product as soon as possible.
Got hell with XpressBees courier services.
When will I get my product??

My shipment[protected], has not been delivered to me. I get a message saying the item is out for delivery and then, get another message that i was not available. I have already paid for my package.
Also, i have not got any calls from the delivery person and i am always available at delivery address.

This has been an issue with your courier person from a long time.

A cheque book dispatched by icici bank to my home address, but courier didn't received till now after 10 days duration. Track status showed that first time miss attempted delivery due to my door was closed, but my door was not closed at any time on that day. Second time track status is that my address is incomplete. No any call received by delivery boy to confirm my address, no any name & phone no of delivery person provided to me. I had many times calls to xpressbees courier company customer care no but no response anytime. So i think that this courier company is totally fraud & customer service of this company is very very poor & company staff is totally unprofessional like street type of person.

I have ordered three shirt from one online site and xpressbees logistics was intermediate medium to deliver my order.
Yesterday when i got my order the packet was already opened and tthey have changed my order. Actually delivery boy is was in bit hurry that, s why he gave my order in hurry and taken money and went.
Latter i saw packet was already open and what i ordered that was not there in packet. Instead of that one lower, one t shirt and one shirt was there.
I called to the xpressbees logistic regarding that issue as i don't have contact of the company from where i ordered cloth they are telling that they are not responsible and can't take it back.
Now what i can do in this case, they cheated me and they are telling only if the vendor company will tell them than only they will return my order but i don't have contact of the company from where i ordered because
I want refund my money that is 1100
The shipment id was[protected]

We have ordered a product in online, a person from xpressbees logistics has come to deliver a product at my residence, product amount rs.130, i had rs. 500, he did not have a change so i gave him rs. 530 he has taken the amount and given me rs.400 balance and left the place. Again after two hours he came back to my home saying that we haven't paid the amount for the product. He started talking in bad word and behaved very bad with my dad and myself he went out and started throwing bricks on us we got scared and went inside the house. All my neighbors has seen what has happened. I want you people to take an action on him.

Dear sir,

I have applied rbl credit card in rbl bank they are sending my courier though xpress bess 10 days has already gone but my courier still not received wehen i call on you xpress bess customer care they said your order will be received you by eod but my courier still not received

Sir will request you to kindly help to delivered my courier

Cont no -[protected]
Awb no - [protected]

I ordered a phone with mi and the product shipped by xpressbee has reached chennai nearest hub of my place as per their website tracking [protected] but no details or contact of the place. They are not delivering the product till now. When i am trying to call customer care their i've will not connect to the executive instead they hung up. Very poor service this courier company is providing. Same thing happened with my tv they delivered it after 7 days after promised date. Why do these company run business like this. They have to shut down and get out of business. Irresponsibe morrons

I have been waiting for my parcel from ages. I think they have hired illiterate people. My address say chikhali and they have sent my parcel to chakan. Bow the parcel is back to pune and no one is bothered to deliver it to me. I have emailed them but i think they are least concerned about it. Anyways what can i do other than waiting. They have no escalation contacts on website. I am surprised how this company is even surviving.

Tracking number[protected]
Contact number - [protected]

Regards
Chetan sawant

I was expecting to receive my credit card through xpress bee courier service (Awb :[protected]. The first attempt to deliver the card was made on 28/12/2017 but as i was out of station so when the delivery agent called me i requested to reattempt delivery the next day. Following day i. E 29/12/2017, i again received a message that my credit card is out for delivery. I waited for the call of delivery agent from 12 pm to 6 pm but didn't receive any call. Late in the evening when i tried to track my parcel, the status was updated as "residence/office closed :can't deliver" although the delivery address which i provided was my office address which remains open 24*7. On 01/01/2018 i again received a message that courier is out for delivery but as it was an official holiday and i was not present there so i contacted the helpline number and requested not to attempt delivery that particular day. Today, i. E, 02/01/2018 it they didn't contact me and directly sent my credit card back to the initiating bank. This is really an unprofessional and careless attitude which leads to nothing but customer harassment. Please make sure that this kind of behavior is not repeated again and as a feedback i would like to add that if possible try to provide the number of delivery agent so that recipient can directly contact him as contacting helpline number is useless in this regard.

I have 3 elanic pickups pending since ten days and no one is coming to pick it up from xpressbees... I called xpressbees supervisor karnakar to solve this matter but he is ignoring the call..

I am so helpless this way... I want the roducts to be picked up today itself please... I wont be in city for next 6 days...

Please get them picked today itself as i have to go for holiday for 6 days from tomorrow.

Order awb nos.

[protected]
[protected]