Xpressbees Logistics — shipment lost by xpressbees courier

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	shopclues.com

I ordered pop socket for mobile phones quantity 3 nos via shopclues.com on 8th of Jan 2018 Order Number[protected]
and made the payment via debit card on 13 afternoon received a message stating the parcel is delevered, Carrier Name: Xpressbees Courier

Tracking Number:[protected]

i called up shopclues customer care and registered a complaint and they sent a mail on 19th of Jan with an attachment of a signature which is not mine again i requested them but till date nothing has been done, in the meanwhile i called xpressBees and spoke to them number of times and they have confirmed that the parcel is lost and they will notify shopclues and they will refund the amount, then again i called shopclues and they are still saying the parcel is delivered and the courier company has done a house visit i notified them that the address is not a residential address it is a commercial shop.
I request you to please look into the matter and do the needful
and request a refund.
shopclues customer care:[protected]
xpressbees customer care:[protected]

Thanks,
Jeetesh Agarwal
Hyderabad
[protected]