Yaantra Complaints & Reviews

I had give my mobile moto zplay on 23-5-18 and have still not received it todays date 30-6-18. I had asked then to give me cost estimate for repair and after they gave me the cost. They contacted me on 29-5-18 saying that it would cost about 12000, so i asked them not to repair and return the device. They said it would be delivered within 2-3 days. Today is 30-6-18 and neither have they called me nor have they returned the device....

I ordered moto x4 6gb variant and got 3 gb variant and are telling me on mail that they have sent the correct order. They are not ready to refund the amount and are also not taking my calls.

I ordered the phone on 22nd june and got it delivered on 26th june. I sent them the mail on 26th june itself.

I want to return the device and full refund of my amount as soon as possible....

The customer care call me 3times to solve display problem at 300rs there is nothing only display is not working properly get lines the display is not broken or cracks any where. I told them but they say they will solve problem then i pay for it. At this time they say 4600rs is required for solve the problem. The mobile prize is 5000rs j2 pro who i pay for it. These is fraud website and company...

Customer id:137808
I given my lgq6 mobile in the month of may middle with display and touch pblms with the cost of 5k, after that they are not all updating any status we only tracking. 10days back they told front camera also pblm cost was 7500 spare is not available here so we r sndng to delhi, today (Jun 11th) cald me and telling mother board pblm you have to pay 12k.
Why can't you tell this pblms starting itself?
Can...

I have given my mobile phone for repair yesterday but i am not able to track it till now.in the customer contact number, i am given my very own number which is currently off now. They haven't sent me any details of my repair via mail till now. This is very unprofessional customer service by yaantra.
I would request you to look into this matter as soon as possible.
My request id is -142508....

My new mobile of motorola had water exposure which i gave for checking to yantra they said they will check and let me know in one day they took a week to even see it and said would cost me a lot to repair offered me some refurbished mobile in exchange which i refused i asked them to return my mobile which they should have done the same day if it was to come from there pune office but now 4 days have passed and i am still waiting for the mobile...

Hi,

I had given my oneplus 3t mobile for repair to yaantra.com

The issue was broken display.
Request id - 133010

As a repair the display was replaced with a new one i was charged with 5000₹ for the part plus 400₹ for service.

The display started giving issues from the very next day of the delivery.

Every few hours the touch starts clicking
Without...

My Customer id is[protected]May-2018) .
My MI Note 4 mobile phone display was broken and I gave for display replacement.

Your sales rep committed to give me MI Company note 4 display (I confirmed with him 10 times) but they fixed local brand display ( poor quality) which broke near speaker when i took the phone from the delivery boy.

then I returned it, delivery boy saw that and clearly mentioned its...

Dear team,

I have submitted my cell phone for repairing of touch screen and display on 5th april 2018 with the promise that it will be repaired and delivered to my address within 2 to 3 business days. However it took 15 days and finally it was delivered on 20th april 2018. Despite of this delay, it is strange that my cell phone is not working properly though i paid rs. 2200.00 for as service charge to your company.
While...

My registered mobile number is on yaantra is [protected]. So, the 13th of may my i phone 6s is stop charging. Charging sign only shown but my phone isn't charged. I called to yaantra i called first time and i speak with gaurav arora they said they sent the technicians to my home. At approx 1:30 in the afternoon technician visit to my home and start repairing my device and they changed the charging part. But my problem is not resolved....

I was given the iPhone 5s @9th may 2018 02:50 PM still there in no response from yaantra team . i am many times trying to call [protected] and[protected]
no one is respond my call which type of 3rd class service is this can u explain me? i am also told him i don't have extra mobile so kindly repair it with in maximum 1-2 days .But still i was waiting . i don't anything i need my phone tomorrow 12th may 2018 before 06:00 PM anyhow.I...

I was promised delivery of my sony z1 phone latest by evening 7 pm. No calls n neither anyone responding to calls. I have a flight tmrw morning from the airport. I need my phone back at any cost as i won't be back in the country before july 2018. My address : block 10 flat no 204 divya sree shakti apartments mayuri nagar miyapur hyderabad 500049 contact no :[protected], alternate number [protected]....

Hello sir, i have ordered a 4g smartfone by yaantra online shopping site on 4th april 2018. but my order was not beeing confirmed but my payment 5250 rs. have been cut by my paytm account. i have contact to yaantra for that, i[censored] have confirm my product otherwise refund my money 5250 rs.
but still now there is no response from them....

I have complaint multiple time but their management is not replying.

I went to police complaint but they also not taking any action. I need to complain about this company (Yaantra), which is making a fool to a lot of person and replacing origin component with local.

Please suggest me, i will go to till the stop this type of things. Please support each other to stop like this company.

Now searching...

I had given my mobile lenovo-a6000 for repair to yaantra.com vide request id 121632 on 16.3.2018 which was collected by their rep mr bansi lal (Cell : [protected]). He had collected rs 100/- in advance towards service charges. I was told by the company the mobile would be repaired within 2-3 days time. But its six days now nothing has been done by the company. The contact numbers they have given[protected], 66336633, [protected] & [protected])...

Request id 110462 sunil
I have given my moto g4 plus yaantra people had been changed me 1100 for ma issues that is automatic power off and on apps not responding the money was taken sucessfully but the problem wasnt not solved thy have been repicked ma device for 3 times but thy couldnt solve ma prblm
Itz been 2months but the prblm is not solved the worstest service i have ever seen thy dont respond if i call if thy pick thy...

This company is a total fraud company.
I gave my iphone se to them for repair. There was moisture on the phone so it stopped working.
I called just dial to send me the contact of all the iphone service centers near my location. Within 2mins after the call got over yantra team called me that they can repair my phone with free home pick up and drop (They charge 100/- nonrefundable during the pickup. I don't know why they claim...

Sir, this is about order[protected], of lenovo zuk z2 plus purchased on october 5, 2017 on yaantra.com, has gone faulty due to battery issue, the battery has gone loose, and so causing phone to switch off, and herby i am unable to use my device. I had raised request for pickup on 27 feb, id exyc29937 for which the supposed pick up date was to be 28. But till now pickup hasn't been done. Nobody is listening and they are simply denying me of...

I had given mobile for repairing which was in warranty on 14th of February and from 16th of feb they have been confirming about the delivery however it did not got delivered which incurred me a huge loss.

They have promises, which they never fulfill.

Note:
1. When I had called them for the first time for mobile repairing since it was for their benefit, they had send the person for collection in few hours...

I gave my device htc 820u on 11 feb 2018 they promise me to deliver device within 3 days but today is 14 feb, i sill calling them for the same but they are giving me ridiculous answer i have told them if they are unable to repair my devise then return it to me but still they are telling me that they dont have the status of the device and will going to contact me withing 1 or 2 hours but i haven't received any call from them....