| Address: Bangalore, Karnataka, 560100 |
| Website: Yaantra.com |
Hi All,
I purchased a redmi note 3, six months back. But it was fell down and the screen got broken. So i gave my phone to yaantra service center as i discussed with them on phone. They made so many promises like we will give you original screen as we are the official partner with Mi india. They told me we will take only 3 days, but after hundreds of calls they gave my phone after one week. And when i got my phone i got shocked when saw the condition of my phone. The screen was not properly fit. And when i called to customer care they again took my phone back and second time also the condition is same. Now again they took my phone on 26 march 2017. Seriously i am fed up with the services of yaantra service center and if any senior from yaantra is reading this complain, so please take a proper action or else i will go to consumer court in upcoming week.
I handed over my phone on 2nd June 2018 with a promise that it will be repaired and returned within 2 days (meaning 4th June).
I called on 5th June twice and i was informed my phone is under repair
I called on 6th June three times i was told the device is submitted today but will be done next day
I called on 7th June twice and now was told need another 2 days
No one knows how much time is required or what is the problem in the device.
Its a fraud company totally incapable please avoid getting cheated.
Name - Hemant Sharma