Claimed

Yaantra Complaints & Reviews

3.1
Last updated Jan 16, 2024
Complaints 249
Resolved
148
Unresolved
101
Quick Links
Statistics
Share
Contacts

File a complaint to Yaantra

Having problems with Yaantra?

File a complaint and get it resolved by Yaantra customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Yaantra
Customer Service Contacts

Yaantra Phone Numbers

Phone
+91 72 9006 4542
313
85
+91 11 6001 2600
135
57

Yaantra Head Office Address

33/33 A, Ramaroad, Kirti Nagar
New Delhi
New Delhi District
Delhi
India
110015

Yaantra reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jaganimanav
from Savantvadi, Maharashtra
Report
Copy

they are not claiming my warranty

Address:Mumbai City, Maharashtra, 401101
Website:www.yaantra.com

I gave my phone to yaantra.com regarding the repair.

On december 23 they told me that there is a motherboard issue and it would charge about 4500 inr, i got it replaced properly with 3 months of warranty.

The same issue happens to which i resubmitted my phone on 25th january 2018, the part was under warranty.

The main part - from last 15 days they are giving some or the other excuses.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umaviswanathan
from Bengaluru, Karnataka
Report
Copy

mobile repair

Website:yaantra.com

My coolpad was taken from my house with rs.100 for repairs on 23rd jan 2018. Till 29th no response. Then i called just dial services who recommended Yaantra, , then there was a call from yaantra saying my software is gone, to be re installed and all my contacts, photos, data i would lose. I told if they export it to my memory card nothing will get erased. Again keeping quiet, their 2 mobiles were not picked up any time, i went on 31st when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohit1rohit
from Bengaluru, Karnataka
Report
Copy

phone

Website:yaantra.com

I submitted my phone to the executive on 30 january 2018 and as of today i still havent received my phone. Its been 9 days and inspite of calling them every day they are not taking any response.
I have asked them to return my phone as it is to that also they are not taking any response. Its like they have stole my phone.
One time they are saying your phone is getting repaired the next day they are saying we havent received the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dnyaneshkaranjkar
from Mumbai, Maharashtra
Report
Copy

Iphone repairing response

Address:Pune, Maharashtra, 411045
Website:www.yaantra.com

Hi Team,
I am Dnyaneshwar Karanjkar Contact Number-[protected], I have given my i phone 6 to www.yaantra.com for repairing they changed SUB PCB and one another part and they have taken Rs.4000 rupees from me and they told your phone was working fine over telephone but when in actual i got my phone i am facing some extra issue than real one, on 2nd day i raised query that its not working properly.They told me we will arrange executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil Bhojane
Report
Copy

yaantra mobile repair service

Address:Pune, Maharashtra
Website:www.yaantra.com/repair/mobilerepair

Yaantra mobile repair service means fraud service people. Before collecting mobile these people make big-big promises to you like you will get mobile repair in 2/3 days but not.
I given my mobile on 14-jan-2018 just for screen replacement but these people not received my mobile upto 3 days after received mobile these people took 2 days for diagnose. Each day i called them but they do nothings sometime they cut the call and if we asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahendran Mani
from Nattam, Tamil Nadu
Report
Copy

mobile repair service

Yaantra mobile repair service means fraud service people. I given my mobile just for screen replacement and they billed more than that stating camera problem, sim tray problem. When i receive the mobile the back panel got damaged not properly closing and they have removed the default system camera app. I couldn't able to access the rear camera by any means while front camera can be accessable only through gallery app. They quoted the bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishkam
from Delhi, Delhi
Report
Copy

worst service provided, and cheated

Address:Bangalore, Karnataka
Website:www.gadgetwood.com

Worst service.. Wanted to gave them below 1 star if the option would be available.. I gave my htc one a9 phone for a screen replacement.. Phone which was new and even under warranty.. It cost me 10000 for a screen replacement, but the phone when they return me back, in just two days had touch problem, then i again sent it back to yantra and now they returned me back the inferior quality job done like the glass was not even properly glued...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit morena
from Vellore, Tamil Nadu
Report
Copy

it's is fake.

Address:Bangalore, Karnataka, 560029

I have submitted my device on 13th dec and delivered on 25th dec. But my device not repaired. And taken 1000/- rupees charges for parts replacement but any part no replace. No updated about the device and other things. But their mention on site i will update by sms or call every day. But nobody sends any sms and calls.
So i am telling it is fake. So please nobody has given any devices for repairing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RaviKariwal
from Mumbai, Maharashtra
Report
Copy

iphone repair

Address:New Delhi, Delhi, 110075

Its a fraud company. I have given my iphone to them for repair. They charged me rs. 3, 800 for changing my battery and charging ic. The phone did not get repaired properly and when i called them to get it picked, they informed me that i will get a verification call, which i never get. Inspite of multiple follow-ups, my phone was not being picked up. Overall very pathetic customer experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
imvijay11
from Indapur, Maharashtra
Report
Copy

yantra gadgetwood cheater with customers be aware

Address:Mumbai City, Maharashtra, 400101
Website:Yantra.com

Dear friends, be aware from dis company yantra its fraud you please don't trust him. They will cheat you. Like me they was cheated many customers kindly i request you please don't aware from yantra. I was given 2 devices on 4/11/17 still i didn't get my devices till now. Friends i request you if any problems in your device go to near mobile repair shop or service center. But don't think about yantra.com if you call yantra customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun@agro
from Hyderabad, Telangana
Report
Copy

fraudsters

Address:Chennai, Tamil Nadu, 600009
Website:Yaantra.com

These people repaired my mobile. Firstly they sent unprofessionals who didn't know how to use swiping machine for payment then they took two payments of 6000 rs. After telling them 100 of times to refund the extra amount deducted. They are still struggling hard to refund the money for more than two weeks. Ms shobha supposedly senior executive gave many assurance of refund but in vain. God knows when will our customer services improve with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundeep kollu
from Hyderabad, Telangana
Report
Copy

sent my mobile for repair. it's been 40 days and no proper response from them.

Address:New Delhi, Delhi
Website:www.yaantra.com

Hi,

I have Purchased Moto X style(Mobile- Refurnished) on shopclues.com. The seller name was GadgetWood(Yaantra). As the device is refurbished, seller has provided 6 months warranty for mobile. Below are order details.

Order ID:[protected]
Product: Moto X style(32G)- Refurbished.
Purchased on ShopClues.com
Seller: GadgetWood
Ordered on: 26-FEB-2017
Delivered By aramex courier...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
syed1211
from Bengaluru, Karnataka
Report
Copy

a totally unprofessional service

Address:560046
Website:www.yaantra.com

A totally unprofessional attitude, these people don't know about abc of mobile repair. They only know about how to waste time of the people who trust them. Worst service company. They only know how to damage the handset. They are experts to give you reasons for not making the work done... Big no to yaantra.com.
Dont ever surf on the yaantra.com in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
altaf sahil
from Srinagar, Jammu and Kashmir
Report
Copy

redmi 4 mobile

Address:Jammu, Jammu and Kashmir, 180001
Website:Yaantra

I buy redmi 4 by you yaantra but i got this some defactive things broken basel's/ sides and is very defactive this mobile touch works sometimes good and sometimes very late so this is defactive phone, this phone is very defactive and i want to replacement or refund plzz why uyou sent the defactive phones to customer this is frood by you yaantra and this phone is also second hand my meaning is you delivered me used phone very big frood...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraj Pujari
from Mumbai, Maharashtra
Report
Copy

micromax q380

Address:Mumbai City, Maharashtra, 400071
Website:Gadgetwood.com

Very worst service i have ever seen... My mobile has a battery problem and it costs 890 rs i told them not to put battery and return me as it is.. Then also they repaired it and told to give 890 rs for a delivery boy and they has taken 500 rs at the pickup day and my total is 1390 for a 5000 mobile and the status of work was very weak and slow... I hate yantra for this bad service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
atulraj89
from Noida, Uttar Pradesh
Report
Copy

samsung s6 back panel damaged by the company

Address:New Delhi, Delhi, 110015
Website:yaantra.com

I gave them my phone on 8th of august as it has display issue, on 10th of august i told them to return phone as the repairing price was higher what i expected, so they returned my device on 11th of august, i was in meeting that time so i didn't pickup the phone and their executive left my phone with companies guard, i received it almost half an hour after that, the parcel was locked by gum and stapler's pin, i opened the parcel and recorded...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Nagarajan
from Valapattanam, Kerala
Report
Copy

phone repair

Address:Chennai, Tamil Nadu, 6055
Website:www.yaantra.com/yaantra-care

I handed them my lenovo p2a42 by 4/9/2017. The courier guy promised repair by three days. By 5/9/2017, i called them up for device updates and they said they delay was caused due to the unavailability of "spare parts" (Which is basically screen change, that's what the repair is about) and would be ready by two days. They said the screen replacement would cost about rs 8000. The funny thing is, the entity of the phone is worth 15000 only....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anuraj_17
from Chennai, Tamil Nadu
Report
Copy

customer id: 66631, letv x509 repair - worst service

Address:600095

My customer id is 66631, worst services in chennai due to unqualified technicians.

My customer id is 66631. I have given my mobile last week and could not get any alerts, updates from the repair team. Even i followup with the team which is provided number, "no response properly" and "prolonging the days with waste reasons. Really frustrated by the chennai yaantra mobile repair services

Basically i found technicians...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samares
from Delhi, Delhi
Report
Copy

Yantra / gadgetwood is totally a fake company

Address:New Delhi, Delhi, 110015
Website:www.yaantra.com

I had given iphone6 for apple logo / itunes issues on 25/jun /2017 at kirti nagar delhi. They promised to get it repaired within 3 days otherwise they will refund 500rs. Already 7 days passed but not able to repair. Unnecessarily delaying and not retuning the phone.

Do not give your phone to these fake company. No expertise available. They never refund money. Take a lot of time. Nevery heard they are able to repair any phone.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimita k
from Rajkot, Gujarat
Report
Copy

Mobile

Address:New Delhi, Delhi, 110058
Website:www.yaantra.com

I have given my lg mobile phone for screen repair to yantra gadget wood. This people are very big cheaters even after 2 months they are not repairing my phone.

They have also taken out original parts from my phone and are trying to hand over me a empty box.

Now i want compensation from yantra please help me to get it. People be aware of roshni and other people from yaantra company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy