Yaantra Complaints & Reviews

I had bought a lenovo z2 plus from your site which had a front camera issue and so i sent it to your service center. It came to me but the same problem remained there so i asked for a replacement for a new phone. I wanted to know if my product has been dispatched and by what courier is it been sent to me. How much more days have i to wait?
My order no exyc67371

Yantra is making fool to customer, yaantra means looters and cheaters it seems that all chambals dakoo has together and made this company... My one plus mobiles touch screen replaced saying that we use 100 percent genuine parts, due to not having much time to go one plus outlates, i called up yaantra and its done at my home, in warranty period (Only 30 days) 4 times got problem with new duplicate screen placed by yantra cheaters, 2 times going to kirti nagar office 2 times at home by calling yaantra roadchap engineers, but the problem remain same, after warranty period they told to pay for service charges and to leave mobile for 2 days, i was surprised for this and afraid also if i leave my mobile in yaantra they could change my mobiles original parts and replacing in duplicate parts. Now after getting time almost after 3 months when i went to one plus store they declare that this is duplicate touch screen and to avoid problem in mobile i have to replace in original parts. now the cost is going more,
My invoice/ticket ID is -135975 dated 12th May 2018. i sent email on 6th September but it was sent to [protected]@yantra.com, NOT [protected]@yaantra.com.

I had purchased a lenovo z2 plus from your site but it had fault with it's front camera so i returned it to your service centre. It came back to me after repairing but the same problem remained in it, i once again have sent it to your service center has it reached you and till what time will i get a replacement for a new phone. My order no is exyc67371

I submitted my phone for repair to yaantra. It had display and touch broken issues. They said it will be fixed in2days (Given on friday5.10.18) but still not yet ready.. Worst service ever!!!. Communication was poor. They gave false promises that it will be fixed soon and later they were giving false promises of fast delivery. I recommend not to one give mobile for repair here. Never!!!...

I ha bought a lenovo z2 plus from your site but it had problem with it's front camera so i sent it to your service center but still the problem remained with it. I had sent it again but the package isn't getting dispatched from 4-5 days from delhivery courier service. I need you to dispatch the package as quick as possible..
My order no is exyc67371

I had bought a lenovo z2 plus from yaantra which had front camera issue so i gave it to your service center and it came to me after some days but the problem remained in it. I had again sent it to you by delhivery courier service but it shows in transit for 4-5 days. I request you to dispatch it to your branch so that i could get a replacement for my phone
My order no is exyc67371

Yaantra has taken my ipad for repair and they are not returning the product, i want to legally take action and file a complaint as well.

They have removed the track i'd number from website, i have all papers signed when they took the ipad from me what should i do please help.

They have switched off the phones nobody answers the customer care number.

They have not sent single confirmation of ipad taken for repair with them either by email or sms.

No answer update or anything from them, looks like we all took a bad decision giving them opportunity to service, we should all file a complaint and notice.

I am going to launch a fir and going to take local mla to intervine.

Planning to complaint to sajjan rao circle local authority association for further help

I had purchased a lenovo z2 plus from yaantra which had front camera issue and i had sent it to your service center but after a days usage i came across same problem. I had again sent it to you on 28.9.18, i wanted to know if it has reached you and till what time will i get replacement.
My order id exyc67371
And why can't i check my repair status or delivery status on yaantra, gadgetwood or on ecom express

I had bought a lenovo z2 plus from your site but it came with a fault in its front camera and so i sent it to your service centre but after one day it came to me the same problem has occurred. My order number is exyc62258. I had called through your toll-free no and they said replacement will get occurred, i need it to happen asap.
Your customer care executive gave me a new complaint id but it's lost could you provide it again to me.

Yantra is making fool to customer, yantra means loiters and cheaters... My one plus mobiles touch screen replaced saying that we use 100 percent genuine parts, due to not having much time to go one plus outlates, i called up yantra and its done at my home, in warranty period (Only 30 days) 4 times got problem with new duplicate screen placed by yantra cheaters, 2 times going to kirti nagar office 2 times at home by calling yantra roadchap engineers, but the problem remain same, after warranty period they told to pay for service charges and to leave mobile for 2 days, i was surprices for this and afraid also if i leave my mobile in yantra they could change my mobiles original parts in duplicate parts. Now after getting time almost after 3 months when i went to one plus store they declare that this is duplicate touch screen and to avoid problema in mobile i have to replace in original parts.

I had bought a lenovo z2 plus from yaantra but it had problem with it's front camera so i sent to get it repaired in your service centre but when it came to me it worked well on the first day but in the second day it had the same issue again. I want a solution from you asap. I am fed up of all this and all i want is to use my mobile without any further problems.

I had buyer a lenovo z2 plus from yaantra but it had fault with it's front camera and so i sent it to yaantra service centre. When it came yesterday it was working good but today the same problem has came. I am fed-up of this problem, it has been 3 months since this problem has occurred and it couldn't be solved by your service staffs. I want a refund of this mobile plz now i don't want any repairing of this mobile. My complaint id is exyc62258
Truly your services aren't good and i won't suggest others to buy products from yaantra

The worst kind of experience i got... Time lost, money lost and the trust lost... Finally, i got back my ph. After 15 days...

The thing which can be repaired at 700 rs max locally, they are extremely overcharging 3000+ for that...300 rs gone that is another part...

Better you go to local nearby repair shop and don't fall into the trap of their cc representative's call... False promises, fake talks & flawful working system...

Dr. Kranti vijay

I had purchased lenovo z2 plus from yaantra but it had fault with it's front camera. I had repaired it by yaantra service center and it had been dispatched by ecom express courier to me but i haven't received the product yet. When i check the status of my order it shows not delivered wrong address. It has been two days since i am waiting for it. Please provide the the address again - kp-23 hanuman nagar kailashpuri kankarbagh near 90ft road patna-20
My mobile number - [protected], [protected], [protected]
My complain id - exyc62258

I submitted my phone for repair to yaantra. It had charging issues. They said it will be fixed in 4- 5 days but they took more than 1 month. The charging had still problems. They took about 2000 rs from me for battery and pcb replacement. But battery charging was very poor. Who knows they might have replaced old battery. Worst service ever!!!. Communication was poor. They gave false promises that it will be fixed soon and later they were giving false promises of fast delivery. I recommend not to one give mobile for repair here. Never!!!

I had placed an order for lenovo z2 plus from yaantra but it was defective so i had given it to yaantra service for for repair. It's been 6 days and i want to know when will i get it back after the problems been solved. I am facing problem without a phone with me so it will be better
If the problem gets shorted out quickly.
My complain no is exyc62258
Thank you

I submitted my iphone 7+ on 7th sep under liquid damage, my request id is 164793 and i was told that you people will get it repaired in maximum 1-2 days and it has been 6 days. I haven’t received a single call from yantraa and the biggest thing is am tired of calling you people. No one pics it up and if they do, they tell me a call will be arranged within half an hour and obviously i don’t get any call. Before submitting the phone yantraa used to call me 4 times a day. Do you seriously repair the phone or just take it and vanish?

Requested for iphone screen replacement. The same is done but as display was not good, the mobile was returned . After 10 days again the mobile is sent to me but the problem was persistent. Again the mobile was taken by them and returned without fixing the screen. I went to another repair centre, where the technician told me that some original parts like battery and ichip power were replaced by the duplicate parts. When complained there was no response and told me to do whatever I want. Now my phone is almost malfunctioning, battery is down and brightness is very poor.

I had given my order of lenovo z2 plus from yaantra and it had front camera issue. I had to replace it and so ecom express courier came to me and went taking my phone. It's been 1 week since my phone's gone. Has it reached to you? And if it's reached when will i get it back after being replaced.
My complain no is exyc62258
I am very unsatisfied by your customer service as it's last on delivery after delivery the courier company not reach me and now i don't know how much time will go in replacing it.

My mobile phone was collected by the company representative for repair purpose on 28 aug 2018 with service id 164248. It was returned after two days with further more defects for which i was asked to pay more to rectify. On denial of extra payment, mobile was taken back and after various complaints and requests, they agreed to repair and give back in the initial promised cost. However, it was delivered again unrepaired on 05 sep 2018, and was again taken back for similar repair. A totally irresponsible and negligent behaviour by the company and an harrassment to the consumer based on false promises and fraud.