Yaantra Complaints & Reviews

I have submitted my device lenovo zuk z2 4gb / 64gb to yaantra (Gadget wood e services private limited, office no 501, mayfair towers - ii, wakdewadi, shivaji nagar on 10/4/2019, as i haven't received any reply as regarding repair so i called them in between and ask for status, they said issue with battery and ordered a new on, i asked them that its no fault with battery as hardware is perfect, its software is corrupted as i rooted the device...

I have given my phone to yaantra in almost new condition, the only issue was charging pin was broken. When they return my phone. I saw my phones back glass is broken and colored with black color so it will not easily identified. And there are two black bubbles on my screen.

I told everything to delivery person and suddenly he was shouting on me and refused to give written proof of such damages things. Then i told him let me...

I have handed my mobile lenovo pi on[protected]. After i have called them on[protected] they told that the mobile was under repair, again i have call them after 3 days that is on[protected] they told that the mother board was problem then i told them to return my mobile on[protected] but still now they not returing my mobile what was the problem how much time still i want to wait to take my mobile back. How many times should i have calling...

It has now been 6 days rather than the promised 2-3 days, i haven't received my device back. This very unprofessional and irresponsible behavior. Yesterday i got a call back that my phone was experiencing hanging issue which was never there before and that want to erase all my data from it which i refused then the call was abruptly disconnected without my confirmation now i am scared for my data....

I am aahan gupta, my request id of yaantra is - 220589. My phone was dead and they told there is problem of power ic, so it was clear that by replacing power ic the phone will be in working condition but yaantra told if you want to retain data then we have to repair it by changing power ic and it will cost 1500, if you dont want your data then it will cost 800 we will turn it on by software, i mean what rubbish they were talking if problem...

I Submitted my Samsung Galaxy Grand 1 on 05 April 2019. A lady called just to tell that they have received my phone. On 7 april 2019, no response from the team. I called and their response was that it is under repair. On 10 April I called in the morning they told for repair it cost 2000/- So i deny to repair my mobile i told yaantra to return my mobile by next day. U people told me that i would be getting my mobile in next 2 working days....

Very bad experience,

Giving 1 start as 0 not available,
2 weeks before i had given redmi note 4 for display issue, yaantra repaired my phone with 2600 of costing and returned me after a week.
But after receiving my phone battery started to drain with in 1 hour. I have to charge my battery for almost 5 times a day. Even my battery is at 70% but still it get switched off.
I think they had replaced my original...

I have given my google pixel 2xl phone to replace the display and i was promised that it will be delivered in 2 days, And its been 5 days now and sign of the phone and customer service is terrible they refuse to answer my calls and even Bangalore branch head dosent answer my calls. after 2 days the yaantra customer care people put my call on hold purposely after answering the call.
please help me with the situation...

I have had the worst experience with yantra. On their website they mention repair within 48 hours, but i have not got my phone in 5 days and they are still telling me it will take some time!!! Yesterday they had promised me they will deliver my handset today, however, todayagain they said tomorrow. It is better to get your phone repaired from a local shop because companies like this make fake promises and fleece their customers. Also, they...

Yaantra is run by the fraud peoples. They collected my iPhone 7 with working display but with damaged Home Button and asked me to pay
18, 000 INR for the same to repair. I requested to return the device and within a couple of hours of receive the phone back display gone for the toss. I get it diagnosed at by local place and come to know that these people change the display and the belt with faulty one(made a cross to these parts to...

I have given my Samsung On Max for repair some battery issue.
There company guarantee a resolution in 3 days of picking up the phone, however 1st time it took 7 days to get to resolution that too vague, they called and said that there is issue in battery, so we will recommend you to replace the battery. I thought may be this will be issue and agreed to get the same replaced. They delivered the phone very next day, I kept that phone...

I need help, i submitted my phone to wrong company they are not responding my call. I have give my phone 6 days back. Whenever i call they are putting me on hold. I think i lost my phone. They said they will repair my phone in 2 days, after that when i'm calling they are not responding, they are putting me on hold.
This is my e-mail id: [protected]@gmail.com. Please i need help they even know my security password. I know this is...

I've given my device 8 days back but still haven't got it back. It was a battery issue and they said it should be replaced so i agreed but now it's been a week and who takes this much time to replace just a battery? When they called first they were like we'll deliver it within 2-3 days but damn it's been a whole week i don't know i'm kinda losing my patience now. Please get it quickly replaced and delivered to me asap. Request id 211637....

These guys never responds for the calls, after giving the device for service.
Also they will give you false commitments, so please be aware before giving your device to them. Please verify your device thoroughly once you will receive from them, otherwise you will be in big trouble. Also i have faced that these guys charges more than other service centers. So please compare before giving in yaantra....

So disappointed with yaantra. How many evr times i call the lady who cald me is not able to pick my call. I don't want anything to be replaced in my mobile. I just want u people to return it as it is. Kindly send it back n refund my amount. The person who called me disconnected my call without taking my opinion. Now that female is not picking up my call nor any answers to my messages....

Its been a day since i gave your executive my phone, and he hasn't uploaded or i don't know what happened, but my phone status is not being shown on your website.

This is the worst kind of service you can expect from any company.

Request id:208250
Executive's number:+91 [protected]

Please return my phone or provide a service which is legible.
Hope i get a response....

So i Submitted my Redmi note 4 on 23rd of Feb. Got no response till 25th. On 25th a lady calls just to tell that they have received my phone. On 26th, no response from the team. I called and their response was that it is under repair. On 27th I called again in the morning. Status same. On 27th afternoon, got a call from the lady telling the need for certain parts replacment. I agreed. A charge of 1470 rs (Apart from RS 150 service charge)....

I have ordered for samsung galaxy j7 2016 catogory D on 28/02/2019 and the customer support promised me it will be delivered next business day if i make a payment online...But i haven't received the product yet and the yaantra support team is not responding my calls they are neglecting and giving me fake promises...

I made a online payment for the transaction of order no: B2B[protected]

Thank you,...

Hi,
Some fault mobile i returned, they collect mobile, but they sent massage your first attempt item not picked,

But ecom xpress courier person collect my mobile

Reverse pickup no. Exa81495

Econ courier airway no.[protected]

Please do needful

Thanks,
Arun prakash...

My mobile (I phone 8 plus) not returned. So please return my mobile.
I phone 8 plus - in the company of yaantra given in the date[protected], in today's date, i have not returned the phone,
But when the phone was on, there was no problem in it, only its back glass which was the crack and the display crack.
While i have complained many times.
Please, please return my phone.
Thank you...