Yamaha Motor India Complaints & Reviews

Dear Yamaha Customer Support Team,

I hope this email finds you well. I am writing to express my concerns and dissatisfaction with the recent experience I have had with my Yamaha bike. I am the owner of a Yamaha Fezer 150 with the registration number MH 17 CB 8152, and I have been a proud Yamaha customer for several years. However, I have recently encountered some issues with my bike, which I believe require your immediate attention and resolution. I would like to bring the following concerns to your notice:

Engine Performance: In the past few weeks, I have noticed a significant drop in my bike's engine performance. The bike has been consuming more fuel than usual, and the engine has started making unusual noises.
Electrical Issues: The bike's electrical system seems to be malfunctioning. The headlight and indicators occasionally flicker or stop working altogether, posing a risk to my safety while riding at night.
Customer Service: I have visited the authorized Yamaha service center
Mulay Motors - Yamaha dealership
on 01/06/2023 to address these issues. However, I was disappointed with the service provided. The technicians were unable to diagnose the problems effectively, and my bike's issues remain unresolved. I have always valued the quality and reliability of Yamaha products, and I believe in the brand's commitment to customer satisfaction. Therefore, I am reaching out to request your assistance in addressing these concerns promptly.

I kindly request the following actions:
Arrange for a thorough inspection of my Yamaha Fezer 150 at the earliest convenience to diagnose and rectify the issues.
Ensure that the authorized service center takes appropriate and effective measures to resolve the problems I have outlined. Keep me informed about the progress and any necessary repairs throughout the service process. I believe that by addressing these issues promptly, Yamaha can continue to maintain its reputation for excellence in the motorcycle industry. I appreciate your attention to my concerns and look forward to a prompt resolution.
Please feel free to contact me at [protected] to discuss the service appointment details. I hope to receive a response from your team within the service process. Thank you for your prompt attention to this matter. I trust that Yamaha will stand by its commitment to delivering exceptional products and services.

since my bike in workshop last 4 month

Sincerely,

Yogesh Chinramani
[protected]
Fezer 150
MH -17 CB 8152

I bought yamaha fascino 125 in August 2022, but in September 2023 it's battery not working went to the service center and they said battery should be replaced and the warranty over. In a span of 1 year the battery is not working

Brought a Yamaha Ray zr 125 hybrid on 20-Oct-2023 from Peringhat Yamaha, Aluva.Amount was fully paid on the delivery time.
After that when I checkup on each bill, amounts were fake on the bill.They extra charged me.
Offer they first said was full tank petrol and matt(leg matt) after that they changed it to 1.ladies footrest 2.ladies grap 3.buzzer 4.matt.Cost they said is around 1300 for free.
They extra charged in Road Tax, Register fee, extra Spare Amount, Ex. Warranty.
Contacted CRM about this issue but didn't get any solution
Contacted Yamaha India customer care to register complaint, they also didn't give any solution.

I have Every Bill.You can check the Ledger which attached with this.And moving legally.
Thank you

I give YAMAHA RAY ZR 125 first free service @VINAYAK MOTORS, DOMLUR, BENGALURU..I observed the cosumable chares expensive of rs.200 including tax..

Below are the details:

User name : Pvs Reddy
Mobile number: [protected]
Email id: reddy.[protected]@gmail.com
Chassis number:ME1SEK759P00XXXXX
Nature of Complaint: Expensive Consumable charges
Concerned dealership: VINAYAK MOTORS, DOMLUR, BENGALURU
Retail date:[protected]
Address (if possible):NA

Regards
PVS Reddy

My vehicle is only 7 months old. I experienced starting problem of the scooter on[protected]. I approached the Authorised service Centre "AMP Motors" at Cuttack. They kept the vehicles till 6th October 2023 without resolving the issue. They asked me to show the vehicle in the Dealer. I approached the Dealer "Hindustan Wheels", Bhubaneswar on[protected]. They assured me to resolve the issue within a week. But till now nothing has done. The starting issue has not been resolved so far despite my several visits and requests. Even they have not attended it so far. The Service Centre is not giving me any time line to deliver the vehicle. In fact I am getting harassed and the studies of my children is getting suffered.

I have purchased Yamaha FZS V3 motor bike back at 2019 from Vinayak motors Bangalore. It's been few months since ABS front brake failure.
The service personnel indicated this is an ABS motor failure and no explanation regarding the reason of failure. He also explained that it cannot be repaired as it's moulded. The replacement would cost me around 13-14K and it's very surprising to me.
I have been hearing that FZS V3 is having the issue of ABS motor failure. I strongly feel it's company's fault and should have made necessary arrangements to replace them. Atleast they should replace them at free of cost where people experiencing the ABS failure. It's very disappointing from a reputed company to ignore their customer and their safety. This is a serious threat to the rider. Please provide a solution to this as early as possible. Thanks

Recently purchased a Yamha FZ S V4 DLX from Regent yamaha Payyannur which is sub dealer of Pothan & Pothan automobiles Kannur.

First of all the vehicle delivered to me was an 6 month old manufactured vehicle.I doubt it is a test drive vehicle as it is very uncommon to have 6 month old vehicle for fast moving vehicle like FZ s there was damaged in the engine cover at the time delivery which was replaced by dealer.also dealer informed that vehicle the bring by riding from another dealer .But odometer has me reset to zero

After bearing all this issues.I completed my first service.After two days of service vehicle was not starting.I have informed the dealer the same .His personnel coming and saying battery is drained because of Bluetooth and kept it disconnected and recharged the battery

Am I supposed to use the bike like this even after paying few bucks extra for the Bluetooth version.I am not getting any proper response from dealer and Yamaha India

I purchased Yamaha FZ X 1.5 yrs back and recently it started showing battery discharge issue. I even changed the battery 2 times in past week. No mechanic is able to resolve the issue. Please let me know if anyone faced the same issue and was able to resolve it

My new yamaha bike has started to rusted It has not been a one month since I bought the bike.
It has not been a month since I bought my new bike RayZr 125 fi Hybrid (2023 cyclone model), all parts of the vehicle started rusting. When I contacted the Deelar from where I bought the bike about this, they said, they cannot be held responsible for this.When I mentioned the problem with the bike, they told me to keep the bike inside the house without using it. What can I do for this.. ? I'm still I don't know who is response for this rust problem. What could I do for next ?
This is my 1st bike I need replace my rusted parts. I need to replace as soon as possible.
By
Dhanaprakash V
sathish.[protected]@gmail.com
[protected]@gmail.com
...
Bike Deelar : No.12, Thirupparankundram Main Road,
Palanganatham
Madurai, Tamil Nadu, India
Pin Code - 625003.
Phone number :+91-[protected]
Email I'd :[protected]@gmail.com

Hi team,
I purchased a Yamaha bike 3 years back. I got a brake issue today and checked the dealer to fix it. They mentioned that it is aa abs Failure motor issue and will cost around 14k. I asked to include it in ward as it is a manufacturing defect. But they refused. If it’s a manufacturing issue they have to cover it right if we are servicing our vehicle at an authorised service centre everytime.
In 3 years I have given it service for 7 times.

I am Prashanth from Chennai. I have purchased Yamaha FZ V3 in 2022. For last four months I am facing brake failure issue. When i checked with my dealer, they are not responding and also, they can't able to find out the root cause (Problem 2 some time engines shut done automatically) . I dropped my vehicle to service center more then 20 days still problem not cleared.
Name- Prashanth C
Vehicle no- TN06 AD 2133
mail id - [protected]@gmail.com
Service Dealer- Vardhaman Motors, Guduvancheri, Chennai - 603202.
Service Contact no - [protected], [protected], [protected].

my contact no :- [protected]

Purchased MT15 on 26th Nov 2022. After few months of purchase, 2 times check engine lights came up. Issue got resolved via service center.
After that radiator fan stopped working. Also got resolved from service center.
But now, the vehicle completely shut down while driving. Nothing is working not even the digital instrument cluster.
How can it happen with the new vehicle and how many more issues are waiting to come up?
I want the company to replace this vehicle and provide a new non-faulty one.
Company has provided a faulty vehicle and it is breaking down every other month.
Please help. Thanks

Vehicle purchase dealer:
Whitefield Yamaha Motors, No:2, Whitefield Main Road, Bangalore, Karnataka-560066
Contact no. [protected], [protected]

I have purchased new Yamaha Fsz bike from Nikam Yamaha, an authorized showroom in Karad city. They are charging for service in bike new bike purchase but not providing good service.
They were not providing the Yamaha announced cashback offers on Ganapati festival. They are taking extra money from customers and keeping cashback for themselves. I had to argue with them for cashback. They are just delaying the RTO registration procedures without any reason. On asking about delay, they are just ignoring customers or giving random reasons.

As I’m new owner of MT-15 from January 2023 and facing issue in battery from past few weeks but unfortunately the representatives of service centre has no idea to resolved this issue. Please do the needful.

Am, ARSHAD. I bought a Yamaha FZS-FI V3 bike on 12 Feb 2022, at Yamaha Showroom in Delhi . Since that day I have had an issue with Bluetooth connectivity, where the bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth connectivity. Service Center guys are asking for excuses but not fixing my problem. I have paid extra money to enjoy the bluetooth connectivity but for which feature I had paid it is not working since i had bought the bike so what is the point in paying extra money for the bluetooth feature And where in the service center guys have no knowledge about the bluetooth unit of the bike or service it. There is a price difference of 8000 rupees between FZS V3 and FZS-FI V3 Vintage edition. So if the service center can't make my bluetooth unit work properly then please return my extra money which I have paid. Please resolve this problem.
mobile no - [protected]

Hi Team,

I am one your customer who bought the yamaha bike from Tamil nadu, Trichy SS yamaha. I been facing the paint peeling issues it is already raised the complaint to the same show room. I have done a multiple follow up with this particular showroom. When ever I approach them I am getting surprising answer from them. When I approach for the first time they said paint got peeled of because you washed your bike in other water wash station. That was so surprising so they are trying to say that yamaha makes such worst quality to the customer. But I don't believe that because I been a yamaha customer from 2016.

I am so surprised with the another answer it's been a month almost over. Still they haven't created any complaint or case number for the concern what I raised it. When I checked with them they said the service manager or engineer who is in charge is on vacation team please do tell me are you guys are entitled to entire month leave wow I appreciate such policy what you have got may be I should be approach you for my work. Any can I get a appoint with such busy service engineer Mr. Kirubakaran.

I am completely trusted with such unfaithful, worst, irresponsible behaviour of SS Yamaha and Service engineer Kirubakaran. If you can't help the customer why do you want to give commitments to the customers. I have already raised the concern in yamaha website it is useless. I have enclosed the chat with concern person who is responsible in SS Yamaha. I demand an explanation via email from your end. If you can't help out for that I need the explanation there is no response from your team for that as well I need an explanation. Kindly find the below enclosed chat proof with the photographs for your reference.

Chat history is attached as "WhatsApp Chat with Abdul Kadher Yamaha" file to this email.

Please find the complaint details below,
Username - Siddart R C
Mobile number - [protected]
Email Id - [protected]@gmail.com
Registration number - TN37DF1437
Chassis number - ME1RG44F7K0053581
Concerned dealership - Whitefield Yamaha Motors (Blue Square), B Narayanapura, Bengaluru, Karnataka - 560016.

Detailed Complaint information :
I purchased my vehicle (Yamaha FZS V3.0 in 2019). For the past 3-4 months, I have been facing brake failure issues due to ABS not functioning properly. When I checked with a nearby service center, they say the ABS motor pump is gone and most are facing the same problem. When asked about the root cause, they are not sure as most are facing the same issue, it might be some already existing problem. As the repair cost is estimated around 13K, why should the customer pay the amount as there was no fault at our side.
Brake failure is a serious issue and it occurs randomly which is a threat for consumers. Kindly look into this issue and replace the ABS motor ASAP for free.

I bought Yamaha FZS V3 dark knight version bike on January 2022, within 10000KM my left side tank panel/cover broken without any external force.

so kindly give me replacement for the side cover.

Hi team,

I am Sureet from Bengaluru . I have purchased Yamaha FZS V3 in 2019. For last three months I am facing brake failure issue visited service Center multiple time and they mentioned that it is a case of faulty ABS motor and mentioned that the replacement cost would be Rs 13k plus labour charges. When i checked in online forums I came to know that’s its ABS motor failure and it is a manufacturer defect of the vehicle...

I bought r15 in Feb 2023 from HM MOTORS NOIDA SECTOR 63, after 10 days I was unable to start the bike because of damage battery, when I complaint to agency then they said that bike is new after some time it will be resolved but still I am suffering from the same problem