Yamaha Motor India Complaints & Reviews

I bought Yamaha FZS FI V3.0 in 2019 . In these 4 years I have only driven under 12500 KMs. Surprisingly the ABS has stopped functioning. I cannot apply the front brake anymore in my vehicle.
As per the Service Centre I have missed the recommended periodic service interval of 3 months and hence the extended warranty is not valid!!!
I have been getting my vehicle regularly serviced between 1500 and 2000 KMs, and not necessarily every 3 months, since the onset of COVID-19. The vehicle is well maintained. In fact, exactly 3 months ago I got the last service done. There was no indication of any ABS problem then, nor did the Service Advisor could detect any malfunction. After the last service the problem with the front brakes developed recently, and here I am not able to claim the warranty though the vehicle has been maintained reasonably beyond doubt!
First of all it is shocking that such an important part can become defective relatively this soon and on top of it to deny the Warranty it is even more disappointing.
I regret my decision to have bought this vehicle. I had presumed this would serve me well for many years.
Other prospective buyers, please think twice before spending so much money on this bike. It is a lot of hype!
I would have certainly liked Yamaha Motor to own up the issue for genuine customers. Feel really cheated!

Purchased Yamaha FZ FI V3 on[protected]. Today is[protected], almost been one month, I have received no documents nothing. No GST bill received, insurance is still not processed, RTO registration process is still not started i.e. Bike is still without number after one month of delivery and showroom people still not taking seriously and starting the process.

As per my knowledge, 1 month time is highly not acceptable to receive new bike documents and number. Very Pathetic service.

Please find showroom details below:

The Spirit Automotive Private LTd. (SHELAR YAMAHA)
Showroom No-2, Ground Floor, Global Port,
S.No-45/1A/1, Baner, Tal: Haveli, Pune 411045.

It has been 3 years since I took the loan and this month the loan cleared but I have no clue about it.

I'm Dinesh as I'm working in a Banking sector,
I have booked yamaha Mt15 in season motors -Sungam head showroom, The sales officer -Reni Babu (Season Motors, 1636, Trichy Rd, Sungam, Coimbatore, Tamil Nadu 641018)

Used unparliamentary words on me, So I have transferred my Booking to showroom season motors in Sundarapuram, Even though I have done with full payment for bike . They didn't delivered the Bike on promised Date, And also on the delivery day only they were saying that the bike have not yet registered, and also not applied for Insurance and they said they will register the bike in rto and also will provide the Insurance,

Even after 20 days were gone they were not yet registered my Bike in RTO, and also not applied for Insurance,

Is this is the service excellent service can provided by #Seasonsmotors .

If they can't even able to register a bike with insurance why they were selling bikes .. ?

I am a customer of dankuni automart showroom of yamaha purchased my bike and has been doing all the services from there on timely basis . My bike part-starting motor is not working . I aksed them for warranty they are making excuses since my last service that is from 1.5months, i am going and calling on a regular basis for replacement of the product they are not responding. Saying the staff is on leave or product has not yet reached the showroom or product is reached but the person who will claim warron my behalf is on leave since 1.5 months . Worst ever service received from yamaha. I will make a GD to nearby police station and claim damages for my harassment.

The worst service centre ever, they are waiting there costumer whole day, they did not work properly and play each other and west costumers valuable time . I have the worst experience with yamaha

Thank you so much

Hi Team,
I have done servicing of my Yamaha Ray Zr 125 today (03/06/2023) at SR Motors, 956, Kalikapur, Kolkata . The problem is the supervisor is least bothered about the service quality. The scooter was not even cleaned properly and when I asked the reason, he denied the fact. He started arguing with me and defended that the service was done properly whereas I can see the dust stains and mud across the vehicle.
The cleaning is the only thing visible about the service quality, rest parts and all, we depend on the supervisor who will look into my vehicle servicing.
I had even bought an AMC for Rs 1300 from them today (AMC ref no: M[protected]. This is not the first time I faced the issue, in my previous servicing also I faced the same issue. Now the kind of service I see, I want a refund of the entire amount. I will get much better service from a roadside mechanic. Please check my service history and you can find that I have serviced the vehicle regularly in authorized service centers only.
I have attached the relevant documents
I hope to get a proper resolution to my issue. Counting on Yes Yamaha Brand.

Thanks and Regards,
Satabdi Sarkar.

I have a Yamaha mt15 bike and is regularly facing battery drain issues after studies it was found out that it was all due to Bluetooth device of Yamaha. I am requesting free replacement of this faulty equipment. Also I am going forward with a complaint in consumer court if not taken necessary actions. The service centre will forced me to remove the equipment, but i paid a lot more just for this Bluetooth connectivity. And if this is the only way, I want the money back that I spend for this device while buying the bike.

Hi,

It is distressed to note that being a yamaha Fan and writing this mail to cancel my booking of yamaha MT 15 v2.0 comfortline after waiting for the bike delivery for more than 45 days inspite of several calls to dealer. i din't get a proper response from them all i got to hear from them is all cooked up stories and must appreciate them for keeping me away by their talent for so long. ###, infact i even got a call saying that bike will be delivered by 20th of may but when i go there to enquire about the bike with full excitement inspite of my busy schedule there was no proper response and again they are telling all the cooked up stories and then starts another story from the dealer side saying that vehicle truck has not arrived, if this is the case then why was it necessary to call and confirm that bike will be delivered on 20th of may and then reconfirmed date on 25th may.prior to these i had already raised complaints about the date of delivery. if you can't deliver don't commit.if this happens to continue then i am really worried what is going to be the yamaha future in india.

NOTE:
1. gave me a false promise while booking the vehicle that the vehicle will be delivered by 15th may to 20th of may .

2. when i visited the showroom on 15th of may they are telling only 5 vehicles came and their next billing date is 22nd of may.

3. i asked for the next confirmed delivery date they said 25th of may but now if i visit the showroom they are telling there is delay in truck arrival and will take another 10 days to deliver the vehicle.

4. even now they are not assuring the arrival of vehicle i am not sure how the service of vehicle will be because for the delivery of vehicle is itself is in this condition.

5. instead of waiting for 45 days as promised by dealer this is the situation and not sure how the future of yamaha vehicle will be in india if this is the condition.

showroom name : Charvi showroom
dealer number : +[protected]

Hi Team,

I have purchased a Yamaha FZS V3 in 2019. I have been facing brake failure issues for the past 6 months. When I checked with an authorized yamaha service center in Hosur, they said ABS motor failed. They are saying it will cost 14 k for replacement. When it is a manufacturer defect, the company should be responsible for this issue.

Expecting a resolution from your end soon.

User name: Karthik
Email id: [protected]@gmail.com
Chassis number: ME1RG44F5K0030008
Nature of Complaint: ABS Motor Failure
Concerned dealership: Sky Yamaha, Navalur Showroom, Chennai - 600103
Retail date: 11/07/2019

Regards,
Karthik K

I have already given for engine complaint so far there was no reply from your side.
I have already given the scotter to avaran bike house irinjalakuda.till now they havent solved the issue after taking the bike for 15 days not only they didnt solve the issue and also now there is engine indication is showing .
Service is very bad from u r side and also no response from your end

Petrol tank lock not worked

My chain got automatically removed while driving. It’s a new bike and I just had 4th service from service center.
The bike got removed and I dragged it home and called RSA person to fix it but post fixing the bike never moved and was toed to service center.
They told that the crank is broken with some bearings and since 1st April my bike is in service center. Nothing has been done as service center says that we don’t have parts and they are back ordering it since it and talk to company. Already escalated to yamaha multiple times but still no success.

Dear team,

I bought a new fascino scooter in September last year. Since then the engine light was on when I asked the dealer about it they said it would be fixed on the first service and then they fixed it on the first service.
Then in December the engine light came on, I went to Yamaha service center and they said it might be dust on the FI sensor, get it fixed, give me an engine test report and bring it back if this problem occurs again. Same problem again last week took it to service center and they fixed the problem again. Same problem again.
I am really depression for bought this yamaha fascino scooter.
Please take necessary action to give permenent solution if not possible replace the vehicle.
I enclosed test report and current error image.
Many times visited delear regarding engine issue the simply reset error and give stupid example. They did not finding the actual problem.
Vehicle purchased :Vardhaman moters Guduvanchey
Service center: Vardhaman moters Guduvanchey
Thankyou
Regards
Selvavinayagam P
TN, Chennai - 603 202.
[protected]

Why you are taking the service charge amount 1000 and what you are taking additional charges from each parts of repair and delaying the repair the vehicle tacking to much time

Hi,

I am Ranjith from Sivaganga, Tamil Nadu. I have purchased Yamaha FZ V3 in Dec 2023. last months I am facing brake failure issue . So I gave my bike for service to the authorised dealer from where I purchased my bike .When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - can it be ignored ? Also they are saying it will cost 14 k for replacement. When it is a manufacturer defect why i need to pay it for replacement? Brake failure is a serious issue where people life is but to risk and it occurred randomly which is a threat for consumers life . Please look into this and replace my ABS motor ASAP for free since it was not our fault.

Owner name : SHANMUGAVEL C
Bike model year : 2020
Bike number : TN63BJ 7450
Contact number: 9962****O7
Dealer : SIVA SURYA MOTORS
1/1 A1 Town police station Road,
Sivaganga-630561.

Hi am from kerala, malappuram.here i come for registering a complaint about my worst experience in my nearest city showroom.maybe this complaint is silly for you but not for the ones who respect yamaha that much.

The problem is iam living in kondotty and there is a yamaha showroom, and whenever i needed a spare parts urgently i went there and ask them.and when i ask them, they immediately ask me whether i repair my bike from here or somwhere elese.if i say from thier showroom they will say there stock and u pay.and if i say from another shop they will say there is no stock here and go for the next showroom which is far away from my city.isn't that a manner? I dont think so... Spare parts shop should keeo the limited stock isn't...? I hope u understood.. And also hope you will warb about this

I have purchased a Yamaha FZX bike on 28th September 2021 from Serang Motors (Sree Vigneswara), Thoppumpady, Kochi, Kerala. But its DRL head light found not working from 25th March 2023. I have consulted/visited the Service center many times to resolve the issue. But they rejected my request by telling silly excuses. I visited Service center at Kundannoor (Peringhat Yamaha) to address the issue. They send me again to Serang Motors (Sree Vigneswara) to get it service/replace under warranty.
But they spoke to me very rudely and rejected my request.

Expecting a fast remedy for my issue and need to resolve the problem.

"I Trust on Yamaha"

Thanks and regards,
Anoop B Kurup

Hi

I purchased yamaha FZ S V3 BS6 from Supreme Motors Vatakara..calicut district kerala.. No Bluetooth device.. No tool kit.. Worst response for queries..kindly make quality people to sell yamaha..

Regards
Shajikumar
Calicut
Kerala
[protected]

Within two months of purchase of my yamaha fz bs6, the air started leaking between rim and tyre. I got the tyre replaced after that from MRF. Now after 1 month again same issue is happening. Now with the help of mechanic, i re-fitted the tyre again for 2 times. After fitting again, each time it will work fine for 2 weeks. Then the leakage starts again. Please help in this regard.

Nikhil Mehra