Yamaha Motor India Complaints & Reviews

My chain got automatically removed while driving. It’s a new bike and I just had 4th service from service center.
The bike got removed and I dragged it home and called RSA person to fix it but post fixing the bike never moved and was toed to service center.
They told that the crank is broken with some bearings and since 1st April my bike is in service center. Nothing has been done as service center says that we don’t have parts and they are back ordering it since it and talk to company. Already escalated to yamaha multiple times but still no success.

Dear team,

I bought a new fascino scooter in September last year. Since then the engine light was on when I asked the dealer about it they said it would be fixed on the first service and then they fixed it on the first service.
Then in December the engine light came on, I went to Yamaha service center and they said it might be dust on the FI sensor, get it fixed, give me an engine test report and bring it back if this problem occurs again. Same problem again last week took it to service center and they fixed the problem again. Same problem again.
I am really depression for bought this yamaha fascino scooter.
Please take necessary action to give permenent solution if not possible replace the vehicle.
I enclosed test report and current error image.
Many times visited delear regarding engine issue the simply reset error and give stupid example. They did not finding the actual problem.
Vehicle purchased :Vardhaman moters Guduvanchey
Service center: Vardhaman moters Guduvanchey
Thankyou
Regards
Selvavinayagam P
TN, Chennai - 603 202.
[protected]

Why you are taking the service charge amount 1000 and what you are taking additional charges from each parts of repair and delaying the repair the vehicle tacking to much time

Hi,

I am Ranjith from Sivaganga, Tamil Nadu. I have purchased Yamaha FZ V3 in Dec 2023. last months I am facing brake failure issue . So I gave my bike for service to the authorised dealer from where I purchased my bike .When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - can it be ignored ? Also they are saying it will cost 14 k for replacement. When it is a manufacturer defect why i need to pay it for replacement? Brake failure is a serious issue where people life is but to risk and it occurred randomly which is a threat for consumers life . Please look into this and replace my ABS motor ASAP for free since it was not our fault.

Owner name : SHANMUGAVEL C
Bike model year : 2020
Bike number : TN63BJ 7450
Contact number: 9962****O7
Dealer : SIVA SURYA MOTORS
1/1 A1 Town police station Road,
Sivaganga-630561.

Hi am from kerala, malappuram.here i come for registering a complaint about my worst experience in my nearest city showroom.maybe this complaint is silly for you but not for the ones who respect yamaha that much.

The problem is iam living in kondotty and there is a yamaha showroom, and whenever i needed a spare parts urgently i went there and ask them.and when i ask them, they immediately ask me whether i repair my bike from here or somwhere elese.if i say from thier showroom they will say there stock and u pay.and if i say from another shop they will say there is no stock here and go for the next showroom which is far away from my city.isn't that a manner? I dont think so... Spare parts shop should keeo the limited stock isn't...? I hope u understood.. And also hope you will warb about this

I have purchased a Yamaha FZX bike on 28th September 2021 from Serang Motors (Sree Vigneswara), Thoppumpady, Kochi, Kerala. But its DRL head light found not working from 25th March 2023. I have consulted/visited the Service center many times to resolve the issue. But they rejected my request by telling silly excuses. I visited Service center at Kundannoor (Peringhat Yamaha) to address the issue. They send me again to Serang Motors (Sree Vigneswara) to get it service/replace under warranty.
But they spoke to me very rudely and rejected my request.

Expecting a fast remedy for my issue and need to resolve the problem.

"I Trust on Yamaha"

Thanks and regards,
Anoop B Kurup

Hi

I purchased yamaha FZ S V3 BS6 from Supreme Motors Vatakara..calicut district kerala.. No Bluetooth device.. No tool kit.. Worst response for queries..kindly make quality people to sell yamaha..

Regards
Shajikumar
Calicut
Kerala
[protected]

Within two months of purchase of my yamaha fz bs6, the air started leaking between rim and tyre. I got the tyre replaced after that from MRF. Now after 1 month again same issue is happening. Now with the help of mechanic, i re-fitted the tyre again for 2 times. After fitting again, each time it will work fine for 2 weeks. Then the leakage starts again. Please help in this regard.

Nikhil Mehra

I have yamaha fasinho and the engine oil is burning out and also have black smoke coming from silencer.addition to that it has starting promblem and sometimes it will stop while riding.when i went for free service they are taking cash bybthe dealer.

Myself Mathew Britto, Mob: [protected] owner of Yamaha MT15 TN01BL0946
Bike Purchase Date:[protected] from the dealer Sri Motors Ashok Pillar, Chennai.
Since my bike had a starting problem Bike was given for service on[protected] at Sri Motors Authorized dealer of Yamaha.
First service engineer checked my bike and said that its a twoway switch issue and it can be solved within 2K and can be deliver in 2days.
Within another 15minutes another service engineer interrupted the first onw and said that it could be assumed as an engine issue therefore he need to recheck my bike and will inform the cost for the same in 2 days. After 2 days since there was no information from them i made a call to the second service engineer (Vinoth) and asked him about my bikes condition.
After my call on 20-Mar he said that he is still checking my bike, due to year end it may take little more time since service engineers are not available in March Month.
On 23-Mar i received a call from the dealer office number and was told that there is an engine issue so that i need to pay 10K as advance inorder to check and find out the issue itself.
Again i was calling many times to check if they had found out the issue in my bike?
After that i met another service man Mani he gave his personal number and asked me to follow up within further on. Then i again followed up many times with Mani on his number [protected] inorder to check the status of my bike. He said that my engine parts are having problem there he need to replace 2 parts which will be coming from Delhi Head Office and it will cost me 30-35k at that i requested them to get me discount since it is a very huge amount for a new bike of 2yrs old. He then reduced the amount to 30K through AMC. so i asked him to start the job. I waited for 1 week and there was no response from them.
Finally he called on 3 May and said the bike ready but the amount is 51K. it was a shock of my life there no information from then inbetween about the increase of price and changing my engine case itself and many other parts which i was not informed in prior and did on his own choice.
i was upset about the way a customer was handled and its put me under great pressure and agnoy. Not having received my bike till today. Without using my bike for 2months i am paying my bike emi's
I went directly on 04-May and asked him details. there was no proper answers and the job card was empty. no pre service check list was filled. I was totally doomed. Therefore now i feel that since there was no calls from the service station regarding the change of parts and the job card was not filled. I think my bike doesn't have any issues it was all cooked up stories to cheat and rob money from me. I strongly believed in yamaha service and i have owned 3 bikes previously R15-V1 FZ-V1 FZ-s and i am a yamaha bike lover. now due to this issue i need to rethink suggesting the brand to any of my friends or family. Looking for an amicable reply from Yamaha India.
Regards,
Mathews Britto
[protected]

I purchased Yamaha fzs V3 deluxe bike
Season motors, sungam, coimbatore. 3 months ago From then till now
Very very bad experience and disappointment
In the showroom they fitted unfit bumper for my bike and I addressed the issue to them at first they refused it and then they accepted the error and they promised that they will replace the bumper But they said it's out of stock. 2 months I followed the authorised service dealer, never got proper response at sometimes they never picked up the phone and if they pick also they ask many excuses like bumper out of stock and they cut the call.
After 2 months I brought into notice to Yamaha customer service India they said they will sort out this issue, 2 times I reached Yamaha customer service India, no proper response or quick action from them, even last week I went to Authorized service dealer and there is stock but without fitting they said it doesn't suits this bike it may break your bike parts something blah blah... so again the rhymes "Out of Stock"
Even I contacted mohan Raj the showroom manager and selvi the sales person, whatever we ask they say bumper out of stock.
Mostly they never picks the phone.
No response from authorised dealer and Yamaha motor India
The bumper contact with front mudguard and gets deep scars, if this follows sure the mudguard would broke

It's been 3 months for this issue
Totally fed up and tired in following up these activities
My doubt is there months they said bumper out of stock then what they will do for new customers who buys bike
Will they never fit an bumper and they deliver?
Very very very utter worst customer service from Yamaha customer service India.
I don't know further my complaint would be sorted out or not
3 months waiting for this bumper issue.
Utter waste of customer service from Yamaha authorised service dealer and Yamaha customer service India

I purchased Yamaha fzs V3 deluxe bike 3 months ago From then till now
Very very bad experience and disappointment
In the showroom they fitted unfit bumper for my bike and I addressed the issue to them at first they refused it and then they accepted the error and they promised that they will replace the bumper But they said it's out of stock. 2 months I followed the authorised service dealer, never got proper response at sometimes they never picked up the phone and if they pick also they ask many excuses like bumper out of stock and they cut the call.
After 2 months I brought into notice to Yamaha customer service India they said they will sort out this issue, 2 times I reached Yamaha customer service India, no proper response or quick action from them, even last week I went to Authorized service dealer and there is stock but without fitting they said it doesn't suits this bike it may break your bike parts something blah blah... so again the rhymes "Out of Stock"
No response from authorised dealer and Yamaha motor India
It's been 3 months for this issue
Totally fed up and tired in following up these activities
Very very very utter worst customer service from Yamaha customer service India.
I don't know further my complaint would be sorted out or not
3 months waiting for this bumper issue.
Utter waste of customer service from Yamaha authorised service dealer and Yamaha customer service India

Dealer Name:- MG Two wheelers Kalpakkam,

My Two wheeler Yamaha MT15 Version 2 given Second service and Ignition key struck and Display blank out as on 25.04.2023.

Still there is no response from Service team whenever i was called to them very poor response and very rugged.

At beeramguda ramachandrapuram Sangareddy district Raghavendra Yamaha showroom was selling fraud bike rate as per showing ex showroom price online and their showroom ex showroom price will be difference nearly 15 to 20000 that to be a 2022 oldest model not a newest I need to clarify the rates which is now updated which is the corrected I want waiting for your reply thanks

Hi,

Complaint regarding - Yamaha CMPL
Address: First floor, 52, Ph1, Industrial Area Phase I, Chandigarh, 160036

This is not a Fake complaint, Please take serious action against them, Bikes are feeling for us, we take care so much of our bikes.

I am AMC member and today i went for bike wash, after card entry, when i parked my bike, i saw they are using fena detergent powder to wash bike, i complaint to staff they said wait 5 min they will again something, after checking they are using 1 rupee clinic plus shampoo to wash my bike,

after again complaint they said our chemical is finish so thats why they are using this,

They said they inform our seniors but no-one arrange they bike cleanning chemical,

i am really disappointed, i complained two times before,

first time they said our bike polish is finished, so cleaned my bike outside and they were not using any chain oil, because my bike chain was loose and dry,

and last time my bike was suddenly off when slow on gear or race after my services, after some days testing i go to service center they said some issue in RPM. i said this issue comes after service, they refused this, so they charge to fix this,

i am not really no happy, Please help us, they are doing same thing for other customers also,

Hope you understand my concern,
Thank you

I am an customer of yamaha i have buy yamaha aerox 155 on 26 October. On 22 march my scooter got off and it show red engine light so i ho to rajori garden for repair first they that vehicle have technical issue they said that come tomorrow when i come next day they said that vehicle have ecu problem they said it repair in 15 days. Days have been passed but no action had been taken till now when i try to contact dealer they did not attend call not replying messages and said it takes more time and when i complaint in yamaha customer care they did not give satisfactory reply they said we can’t do this they are trying avoid me and did take action regarding my complaint and they also rejected my request for giving another vehicle for use or replace my vehicle please help me court is now only my last hope to provide me justice

My number FZS front number plate is broken want to apply fresh hrsp number plate but I cannot book it from book my hrsp or siam.in. can you provide me a solution.

Hi my new fzs fi V4 dlx bike blutooth details not found error came while I add vehicle in connect x app, Dealer not ready to resolve the issue they don't know about this, simply told our staff not aware of this latest model bike, worst Dealer, They don't know how to handle customer what should I do.
Engine chassis no ME1RG66L3P0013321
Dealer oliver autos eral, app error screen shot attached need quick response

To whomsoever it may concern,

I'm writing about this problem for the third time. The first two emails I sent, received ZERO response.

I contacted Yamaha Moto World, Bommanahalli repeatedly throughout the month of October 2022, and kept getting rerouted. Once I eventually did find the point of contact and he connected, I conveyed my grievance of being unable to drive the vehicle to the showroom for repair as the battery was discharged for a bike that was barely an year old.

On finally sending a mechanic they took it to the showroom on "pick & drop" service. I contacted the concerned showroom & mechanic regarding the service status & they replied that the bike will take time to be serviced and won't be able to be serviced the same day. I waited and the next day when I contacted them, they said they needed to replace the battery and I had to go there for the same. On questioning why that is, their reply was that company policy was that the customer had to go and replace the battery for the service centre to make repairs on any Amaron and other batteries.

The irony is that the battery was Exide and they had a spare battery available there. This meant that they had taken in the bike and had not even opened it up to check and the dealership kept arguing that they did all other servicing and the battery was my headache. I had to take up the issue to the showroom floor for someone to get on the repair. On taking the issue up with the floor manager, something resembling close to a servicing actually take place. They charged me full price for a new battery and due to their lack of responsibility to come help get the vehicle running. I also paid in full for the "pick & drop" service and when I raised the matter they just shrugged it off and kept asking me to pay for it. Eventually I had to pay and leave as I had other matters to attend to and the conversation was not frutiful.

I had mentioned the same issue on a feedback call from Yamaha and there was no resolution after the call.

After not even 3 months, the battery had died again. And add to it, the vehicle was showing "engine trouble" warning light. I got a nearby mechanic to open the bike and take the battery for charging, this lasted for maybe 2 more months.

The problem resurfaced and I tried charging the battery again. It died within 3 hours. This time, I personally took the battery to an authorised Exide battery showroom for replacement on 24th April, 2023. They replaced the battery and I received it on 26th April, 2023. And today as of 27th April, 2023 the bike refuses to start.

I have tried contacting the yamaha official email ID multiple times with no reply or a template reply.

Hi.I recently purchased yamaha fz s v2 2017 bike. usually, I repair my bike by myself. since I don't have the service manual right now with me.is there any way I can purchase or get service manual for fz s v2 2017 model..I hope you will reply to this mail.THANK YOU