Yamaha Motor India Complaints & Reviews

I went to a nearby service centre for my vehicle's service (Free service. 4) which was due on 20/10/2019. I could'nt go to the service on time as i was out of station. Today (26/10/2019) when i go to the service centre, the delivery date that they give me is (31/10/2019). I understand its diwali so everyone would be on leave for 3 days, but for a general service of a vehicle, 3 days time period is ridiculous. This is the second time i am facing this issue with yamaha.

I recently bought my R15 V3 Dark-night ABS edition at july month. This bike went smooth before i handed over to Service. I gave my bike to service center where i bought it.I hadn't reported any problem with the bike. After i got my bike from service center, Immediately i noticed that my bike ABS stopped working. In the next few days itself i reported and handed over my bike to service center. They couldn't rectify the ABS issue, they just simply tried to convincing me the ABS is working fine. Then again i reported that issue to them, but they not ready to accept this as ABS failure. Then I took my bike for long travel around 300km to 400km.During that time, my bike engine sounds went abnormal and then bike speed got reduced. Immediatly i reached to nearest Yamaha authorized service center.I reported them with the issue whatever i had faced that time.Then, they checked my bike and noticed my engine oil level went down to 200ml. Then they topped up the engine oil to 450ml. then it was worked till the next 200kms got completed. then again i faced this issue.Then finally returned back my bike to same service center where i bought my bike. I explained & reported all the issues i faced during that travel time. but they don't even replaced engine Oil and brake, clutch anything. they simply washed my bike and gave it to me. I reached them twice to get this solved. but my bad luck they were not ready to check it.

All I want now is to get my brand new bike issue to be solved.
I don't know what to do next with this.

We purchased yamaha fz.in march 2018. From 1st service we are facing chain noise problem and vibrations. Till in all service schedule we complain about this but every time service advisor did some temporary lubes for chain and passed time. Now vechicle is 21000 reading. Now service center person telling you have to change whole chain sprocket kit. I told him it is a manufacturing defect and why you changed in 1st or 2nd service. And now you...

I have booked fzs version 3 vehicle no tn58bb9217 vehicle in last week of august 2019 and taken 2nd of september but within 10 days my horn buttom has stucked.. When i went there in evenng they told that they'll change at the time of servicing and that time they temporarily solved it.. After that also i faced this problem 4 or 5 times but according to their assurance i was waiting for servicing.. Now i have give my bike for and told to chane the switch but rudly they are telling that it's not possible.. Then why they have misguided or why they have not changed switch that time.. Now they are telling that horn is working but as a customer you can imagine thay whenever it is stucking road and continuously blowing than how much shame i'm feeling.. Kindly take this matter seriously and solve it and tell linga motor service centre to change full horn switch and not to misguide any body in future..

Vehicle in warranty period one month balance but facing battery drain problem, dealer not responding properly also saying go directly to exide care, but no warranty card provided with sarvice book and with battary so exide rejected battery to replace. Vehicle has no kick start so very hard to start now. Please help
Dealer is Vimal Motors Moshi pune.
Not supporting and helping for warranty replacement of battery.
Also got call from Yamaha but not resolved my problem

I paid initial amount in the month of august and made booking r15 in perfect riders lalbhag road, and informed them i will take bike on 27th september and the registration date should be 27th september, then the sales man and store manager agreed then on 27th september full and final payment done and took bike, later today 16th october they doing registration, now these show room people saying can't do registration on 27th september, worst service they cheated me looting extra money for registration, fully disapointed, 27th september i preferred because its my birthday now everything is collapsed unsatisfied. I need a justice for spoiling my emotional feeling.

I had booked n made my full amount payment for MT15 at MCP yamaha Thrissur on oct 11th as they told the bike is in transit. The bike reached showroom on 14th oct n i made up the insurance done on the same date. They ensured me delivery on the same date n which was not done. Now they specify it as issue with temporary registration. They already told that TP paper work will be done on 14th itself .. now they are making excuses day by day . Being a full amount paid customer, I would like to know in detail why this delay had happened from yamaha customer care (not from the showroom)please check whether the TP was done on 14th as specified to customer ? Or else when it ws done ?

Dear sir/ madam,
I have been charged rs. 150/ for servicing of my yamaha fz version 3.0 bike. As per the information given by the show room where i faced the charge, four number of my free service coupon has been utilized illegally. I had used only 2 number of free service coupon in 2 different showroom during the servicing of my bike. I have neither crossed the kilometer range nor the time period o[censored]sing the free coupon.
I...

I had provided my bike for servicing. But there had been very pathetic provision of service. Did not expect it from yamaha. First the spares are not present and i wonder why the service store is present. Second i get a call that vehicle has been serviced but when i spend my time money and energy the bikes not been serviced. Later on a call comes in that it will take time to service and spares are not present. I am supposed to get the spares and provide to them. Like what the hell.

Took delivery of an fz25 monster edition at orpi agencies, dealer of yamaha at coimbatore. The dealer registered my bike with a wrong rto. When i raised the issue with him, they were unresponsive. Wrote mails to yamaha india about this and no response form the company either. Their contact number[protected] doesn't connect at all, seems to be an inactive number to avoid customer complaints. No wonder, you are going down yamaha.

5 time servi no problem solu, plzz help and were are my bike
No ans me no call ans

No bike service & my bike service time 2day no give my bike and bike is
Undar service room 2 day no ans dealers&staff plzz give mee my bike

Running bike off bike back side one side going

Bike give not and not service my bike
Hardly problem plzz my complaint resule

Expecting some action on this.

I have bought a yamaha fzs-fi v 3.0 abs on 30/6/2019, i am facing the issue of my rear tire air ends with every next 4 days continue due to faulty rim or tyre from purchasing date. Sub-dealer also checked the tyre & they have confirmed that the rim is faulty. He was also contact with mr. Gajendra sharma dealer of samrat motors ghaziabad. But they were no any response from very long time about the issue or replacement. I am waiting for resolve this issue but still didn't to got any solution.

So i had decide & go to the direct the dealer i saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But he himself have an attitude i have seen many bad reviews about this showroom in google.

I am worried on the service or complaint of my vehicle, normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers. i would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

I am waiting for resolve this issue but still didn't to got any solution. (3 months) still pending.

If this complaint will not be resolved with in a week so am sure, i will definitely not going to suggest yamaha to any of my friends from now on. Expecting some action on this.

Purchased from sub-dealer of samrat motors- shiva motors ([protected]) garh-delhi road, opp. Kanha shyam mandap, pilkhuwa (Hapur) invoic no. Is 014 of sub-dealer of samrat motors yamaha, 74/2, kirana mandi, ram nagar, baghbhathyari, naya ganj, ghaziabad, uttar pradesh 201001. Contact person mr. Gajendra sharma contact details-[protected]

I bougt a saluto bike by trusting the brand name of yamaha. Am a satisfied owner of the bike but there are some notable cons.

1. The front mudguard got damage by bumber while putting sudden breakes and in some improper. When i asked the dealer they said al the vehicles are having the same issues. They changed the pumber but isn't attractive. Whenever some one sees my new bike it will get noticed.
2. Disc got rusted after 3 drives in the rain

I booked bike in Motor world, silk board, bangalore, but executives who were in showroom was not treated me well. This is unfair that one of leading companies executives who all are showroom behave like this. There is a etiquette to talk with customer. Even I felt to drop out, but some how I controlled and book that bike. Kindly take of those thing, it's a worst experience for me.

My r15 tank panel getting displaced again and again. And yamaha service station not helping me out. Am facing this problem right from the time i owned my r15 8 nov 2018. Yamaha not helping me out. I gave to repair that tank panel for 2 times. They repair it again its getting displaced. Really not happy with yamaha manufacturing. Worst experience

I had given my bike for servicing at pearl yamaha gacchibowli, hyderabad enterprise (Authorised dealer for yamaha motor pvt ltd) last month sep-2019. After servicing i am facing many problem like break sounds and all. I asked showroom person to repair this but they said that u can come saturday and all. Last 20 days i am asking them to repair. But they are ignoring. Please suggest me what should i do.

I have purchased yamaha fzs version 3.0 model bike this year 2019 from bikerz yamaha, alandur, chennai, tamilnadu. During delivery i was not informed about bike break in period (First 1000km), without knowing break in period i drove my bike harshly after 1000km i came to know about break in period. Now i am worrying about this.
Please tell me, is any remedial measures? And why they did not inform about break in period during delivery?

I had given my bike for servicing at panache enterprise, marathalli (Authorised dealer for yamaha motor pvt ltd), after few day bike was not moving smoothly, i met with the guy, he told me just see it for few more days and then come. One day suddenly my bike not moving at all. I had no other option to drag my bike to a mechanic near to my home. Then he told clutch plate has broken he changed it change the engine oil. When was moving, i reached to service center told the entire story to service, they made a bill of around rs 5000/- (Last time they took 4000/- around). Again my bike stopped at mid of the way. I struggled a lot to park my bike to one of my friends house. Can anybody tell what mistake i have done.. I paid so much amount to service center and the service i got is very painful. They have looted me.. I know that this complain will not work out but still i'm writing my story

Your suffering customer,
Ved prakash
[protected]

Today (30th sep'19) i went to pacer motors pvt ltd, kalyan nagar, bangalore; to buy yamaha facsino. I even booked the vehicle and they said by evening i will get it. The accessories which they give here is in very bad quality. Especially the seat cover and the floor mat. When i talk to the representatives, they said they have only this, and they cannot do anything about it.

I saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But, he himself have an attitude of "if you want you buy it" kind of. Is this is the way to talk to a customer? I have seen many bad reviews about this showroom in google (If you search with this showroom name you will get it). But still i came here because of yamaha and this showroom is near to my home.

I would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

I am sure, i will definitely not going to suggest yamaha to any of my friends from now on. I waited there the whole day but still didn't to got my vehicle delivered.

Again, i am worried on the service of my vehicle. If this is the attitude while i buy a vehicle, just imagine what will be there when i go for service? Normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers.

I hope there will be some necessary steps taken from your end to address these issues. Also please make sure good quality accessories will be delivered along with the vehicle. Even though they said they will be giving side mirror and side stand along with the vehicle; actually that needs to be paid. But here they are giving it as festival offer. I am surprised and first time am hearing that the basic things like this, which needs to be a necessary accessories for all vehicles, we need to pay separately for it.

Nothing more to say... A very bad day i had today. Waste of a full day, hope i will get the vehicle at least tomorrow. Fingers crossed and expecting some action on this.

Regards
Safeer
[protected]

Name : praveenkumar
Contact : [protected]

Purchased fzs fi v3 on sep 02 2019 at cag enterprises coimbatore, tamilnadu.
In just 2 weeks (500km) after purchase facing gear shifting issue (Very hard and unable to shift gears).
I already mailed this to [protected]@yamaha-motor-india.com
Req-4822 iym:0016548
They instructed me to visit dealer, they are ready to serve u.
So visited service center for my complaint and also for 1st service on[protected]. After service they said the problem is resolved. But still i am facing the problem. Unable to ride the bike.
I want refund or replacement if the issue not rectified by yamaha.