Hi yamaha team;
I bought saluto rx, four month before in vardhaman motors. Now it is second service (First service also not satisfied). We know what is the general service (Your also show the service booklet). But the guduvanchery service station just washing and oil change only do that in front of me. No air filter checkup, no fuel cock filter checkup, no chin assessment, no wiring checkup, no break cable and clutch cable checkup extra ……what is this? I am shouted even spiting them. But the employees told me, it’s not use, no care about my word and do their own work and collect me around rs.600 for service charge. The supervisor told me if the bike ran above 6000 kilometer only do the periodic service, (Now 4000 waiting for 6000km). Before that no need or never do full service. I know the email also no use for me.
Dec 28, 2019
Complaint marked as Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
Yamaha Motor India Customer Care's response Dear Sir,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha