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Yamaha Motor India Complaints & Reviews

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Updated: Mar 31, 2026
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K
KAVIN SERVICE
from Coimbatore, Tamil Nadu
Aug 29, 2019
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Address: 7/362, Coimbatore road, Annanagar, Palladam, Tirupur, Tamil Nadu, 641664

I had purchased new yamaha fascino scooter on dt. 30/10/2018 from yamaha showroom in palladam.

The scooter was fitted with tvs conta 625n 90/100-10 53j.

During last ten days, our customer observing that air pressure gets lower within 1-2 days. There was no puncture in the tyre. Now while checking the tyre minutely, it is found that tyre has produced bubbles on the outer surface as well as inside of the tyre. Please arrange for the replacement of the tyre.

Regards,
Kavin motors,
Palladam.
[protected].
Aug 29, 2019
Complaint marked as Resolved 
Tyre replacement has been arranged without delay. Thanks team.
Yamaha Motor India customer support has been notified about the posted complaint.
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    K
    kravi111
    from Naini Tal, Uttarakhand
    Aug 28, 2019
    Resolved
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    Address: suman moters,7 lajpatnagar nh-2 mathura, Mathura, Uttar Pradesh, 281405

    The staff telling the staff was not solved and was incorrectly treated and said that there is no responsibility to you and come from your packet and after leaving your bike 5 days after leaving the bike showroom, and the sales manager ankur thakur and anil thakur suman motor s mutura (Mathura), while speaking, riding the rounds, your bike will be found in 08 days.
    I bought the fzs v3 bike from suman motors mathura on 2 june 2019, in the same day the previous tire was leaking air, the man said to fix it, then anil thakur, employee suman motors mathura said that the bike will be on the showroom for 05 days had to leave 05 even after leaving the day, the problem was not resolved and was falsely misled and treated irresponsibly and action should be taken against anil thakur and my problem defense may be resolved
    Sep 30, 2019
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Aug 30, 2019
    Yamaha Motor India Customer Care's response
    Dear kravi111,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
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      H
      hseham
      from Chennai, Tamil Nadu
      Aug 27, 2019
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      Address: Chennai, Tamil Nadu, 603202

      Hi, my bike got accident and front fork was damaged (Slightly bend) means the front tyre looked like bend unable to ride it. I came to know this issues when i inquired about this with the local shop mechanic but i didn't prefer to resolve my problem in the work in local shop. My thinking was to provide it to a yamaha dealership so preferred my nearest dealer (Varadhaman motors, guduvanchery, chennai).
      When i took my bike to the mentioned dealer, the technician informed there is no problem in fork only the handle bar to be changed so they replaced. When i checked the same issue were present am unable to ride the bike it seems to be the handle bar looks crossed. I raised this complaint to the technician as he told check with welding shop. Regarding this i have complained to crm of varadhaman motors but no actions were taken. This is not the first service mistake they are doing like this. They often repeat the same mistake and i feed this one here since the other customers not to lose their valuable money here.
      Later again i took my bike to the local workshop guy who previously addressed my actual cause. He made it and resolved my issue. Local shops are far better than dealership services. I request this complaint in behalf of a customer.
      Oct 12, 2019
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2019
      Yamaha Motor India Customer Care's response
      Dear hseham,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

      Regards,
      Team Yamaha
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        D
        Druvareddy
        from Mumbai, Maharashtra
        Aug 27, 2019
        Resolved
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        Address: 2-1-39,beside rajyalakshmi theater. , uppal, Hyderabad, Telangana

        Highly disappointed with the service and i got faulty battery which is not at all satisfactory from the day we bought, i kept one day my vehicle at ashoka motors near uppal, and the next day when i reach the dealership at 4pm they are saying they have power shortages issues, after all this i have to myslef to exide battery service store to exchange which is not my work, and i stay far away from the dealership, still i make a time and spent my two days for this mess made by the dealership and i want explanation for all this incident
        Sep 30, 2019
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2019
        Yamaha Motor India Customer Care's response
        Dear Druvareddy,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

        Regards,
        Team Yamaha
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          H
          Haryanvi No.1
          from Mumbai, Maharashtra
          Aug 24, 2019
          Resolved
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          Resolved

          Address: Krishan pura panipat, Panipat, Haryana, 132103

          Mare bike m 2 mnth se over race ki problem ha or service centre wale kuj nhi kr rhe ha cmpny m 20 30 baar jaa chuke ha but kuj nhi kr rhe to plz kuj kro karnal se be kuj nhi hua ha to cmpny werrinty out krne k chakra m ha ki 2 saal pure ho or kuj na dana pde start on off krne m be pblm ha fz v2 my bike model bike no hr06am 9764 mobile no [protected]
          Oct 21, 2019
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2019
          Yamaha Motor India Customer Care's response
          Dear Haryanvi No.1

          We regret for the inconvenience caused.

          As per your discussion with our Customer Care Executive please coordinate with the concerned Authorized Yamaha Service Centre.

          In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

          Regards,
          Team Yamaha India
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            T
            Tafhim Pagarkar
            from Vada, Maharashtra
            Aug 22, 2019
            Resolved
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            Resolved

            Address: AMRUT motors, belpada, kharghar, 410210

            Hi,

            My helmet got stolen from amrut motors.. I'm continously following with them but they are not taking any action.. Whenever i call they just say "nahi mila sir" and when i asked them have check in camera, answer is no. What's the use of camera which are installed..

            I humble request you to please help me in above scenario.
            Bike : fzs f1 — mh 04 jl 1436

            Regards,
            Tafhim
            Oct 2, 2019
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Aug 28, 2019
            Yamaha Motor India Customer Care's response
            Dear Tafhim Pagarkar,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
            Dear Sir,

            I'm procured, Yamaha FZS FI on 5 month back at Raj Motors @Adyar and pay an EMI 4 month also. Still, I'm not getting my RC Book.

            I'm went to several times to showroom, but no response, even manager also not responding properly.

            My vehicle registration number is:
            TN 12 AD 1224
            Yamaha Motor India Customer Care's response, Aug 30, 2019
            Verified Support
            Dear Sakthi Arun,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
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              H
              Himanshu Ag
              from Mumbai, Maharashtra
              Aug 18, 2019
              Resolved
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              Address: Jhansi, Uttar Pradesh

              My bike is having brake problem and since 1 month it has not been resolved i am from jhansi it's not possible for me to visit service centre again & again if on next visit my problem is not resolved i will sue the company in consumer forum for the charges i have incurred. I have visited 4 times and again and again i get the date from company i request that as soon as possible resolve my problem.
              Sep 21, 2019
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2019
              Yamaha Motor India Customer Care's response
              Dear Himanshu Ag,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
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                A
                Asif srk
                from Kharagpur, West Bengal
                Aug 17, 2019
                Resolved
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                Resolved

                Address: 82,Toot Bagan kamarhatti kolkata 700058, Kolkata, West Bengal, 700058

                I bought yamaha r15 v3 on 20 june 2018 from aquad yamaha (Kamarhati, kolkata, west bengal, kol-700058). Even after 14 months of buying a new vehicle. I haven't received smart card and bike is in my home from last 14 months. I am recursively contacted aquad yamaha (The dealer), but they giving me a date over date. Presently i'm very disappointed to choose yamaha now because of poor after sales service. Feeling extremely bad after connecting to yamaha and they're simply wasting my time. Please look into this matter or please tell me the procedure to get my money back.
                Oct 4, 2019
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Aug 20, 2019
                Yamaha Motor India Customer Care's response
                Dear Asif,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                Regards,
                Team Yamaha
                Aug 20, 2019
                Updated by Asif srk
                Dear Yamaha Team,

                Already raised a complaint on 22nd June (Image is attached for your reference).
                Mr.Ajay from your team told me to contact Mr. Abhishek Kumar the owner of Aquad yamaha (Kamarhati, kolkata, West Bengal, kol-700058) . After discussion with Abhishek Kumar a person from showroom called and ask me to share the Bike's Tax Paper & Insurance. I have shared these documents on 27th June but still i am continuously following with him and he is giving me a date over date.

                User name - Asif Ali
                Mobile number- [protected]
                Email id- asif.[protected]@gmail.com
                Chassis number- ME1RG5216J0015474
                Nature of Complaint - Not received smart card
                Concerned dealership- M/s Aquad Ventures Pvt Ltd
                Retail date - June 2018
                Address (if possible)- 82 Toot Bagan Kamarhati Kolkata- 700058

                Regards
                Asif

                Verified Support
                Aug 28, 2019
                Yamaha Motor India Customer Care's response
                Dear Asif Ali,

                As per your discussion with our Customer Care Executive please coordinate with the concerned Yamaha Authorized Dealership.

                In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

                Regards,
                Team Yamaha India
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                  A
                  Anonymous Guy
                  from Allahabad, Uttar Pradesh
                  Aug 14, 2019
                  Resolved
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                  Address: Allahabad, Uttar Pradesh

                  Maximum retail price of yamalube engine oil is 320 whereas the company is charging 325/ for the same which is illegal and company can be held liable for compensating customers under various provisions of consumer protection act 1986.
                  Moreover i bought a saluto it was great before service but after the first service the riding quality deteriorated. Now the bike doesn't pick up frequently when i accelerate suddenly it seems like the engine has stopped plus it gives a backward push to the bike as if brakes are applied. Then suddenly after few seconds it zooms off.
                  Sep 21, 2019
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2019
                  Yamaha Motor India Customer Care's response
                  Dear Anonymous Guy,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
                  I bought a new yamaha r15 from orbit yamaha vijayawada when my bike gave to service centre they had stolen my bike throttle body and from then my bike engine got stopped for every clutch liver hold till they couldn't rectify my issue please take an action on them and relieve my bike without any issue
                  Yamaha Motor India Customer Care's response, Aug 21, 2019
                  Verified Support
                  Dear Raja. M,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
                  Bike compliant not solved...Very bad customer relationship
                  Yamaha Motor India Customer Care's response, Aug 21, 2019
                  Verified Support
                  Dear Manuanjuuuu,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
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                    A
                    amulcyril
                    from Mumbai, Maharashtra
                    Aug 11, 2019
                    Resolved
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                    Address: Chennai, Tamil Nadu, 600060

                    I had no issues with the speedometer, after service it is not working, and durning delivery itself i immediately informed the mechanic and now they are saying it is not working before the service itself, turning their mistakes towards the customer.
                    Teflon coating added in the bill and did not polished the bike with tefflon, cheating is going on here
                    Sep 21, 2019
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2019
                    Yamaha Motor India Customer Care's response
                    Dear amulcyril,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                    Regards,
                    Team Yamaha
                    Hello, Sir/Madam

                    i am Rohit singhal i have bought R15v3 in Nov/26/2018.. my fuel tank color removal some places.. i going to services center for 3rd services. and the complaint of the tank color. than there told me call to customer care.

                    Rohit Singhal
                    [protected]
                    Yamaha Motor India Customer Care's response, Aug 20, 2019
                    Verified Support
                    Dear Rohit,

                    We regret for the inconvenience caused.

                    Your concern has been escalated to the authorized department.
                    We will try to solve your concern at the earliest .

                    Regards,
                    Team Yamaha India
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                      S
                      Suganth kumar
                      from Madanapalle, Andhra Pradesh
                      Aug 10, 2019
                      Resolved
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                      Resolved

                      Address: Velanganni stop, Coimbatore, Tamil Nadu, 641104

                      Hi sir,
                      I have bought a yamaha fascino from nadhini motors mettupalayam, it’s been a month vehicle was bought and we haven’t got the number plate from them. We are unable to use the vehicle with the free pass provided to use vehicle without number plate. Looking for your prompt response to act upon this and help us getting my vehicle the number plate.

                      Details:
                      Showroom name - nadhini motors
                      Location - mettupalayam (Velanganni stop)
                      Vehicle reg no: tn 40 s 6556
                      Sep 21, 2019
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Aug 10, 2019
                      Updated by Suganth kumar
                      Contact no: [protected]
                      Verified Support
                      Aug 13, 2019
                      Yamaha Motor India Customer Care's response
                      Dear Suganth kumar,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
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                        A
                        afzal.choudhary
                        from Noida, Uttar Pradesh
                        Aug 8, 2019
                        Resolved
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                        Resolved

                        Address: Pradhikaran Road, 148, Pune, Maharashtra, 411044

                        I had booked a yamaha mt 15 at rishaan motors chinchwad for which i paid rs 5000 as intial booking amount before bike was launched which was fully refundable as told by the representative there on 20th march2019. I cancelled as i wanted white colour. As on 8 august 2019 rishaan motors chinchwad is refunding rs4500 why? In fact they should pay me interest for the delay and hardships caused to me with innumerable followups and visits to their showroom for mere rs5000. Sometimes either their manager is sick or sometimes some madam
                        Sep 12, 2019
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2019
                        Yamaha Motor India Customer Care's response
                        Dear Afzal Choudhary,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                        Regards,
                        Team Yamaha
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                          K
                          Karthikeyan Kumar
                          from Mumbai, Maharashtra
                          Aug 7, 2019
                          Resolved
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                          Resolved

                          Address: No:7, Block 1B, Vasanth Apts.,, By pass Road, Velachery, Chennai, Tamil Nadu, 600042

                          I have purchased a new yamaha ray z in october 2018. It was just 6 months and the bike was not starting either by self or kickstarter. When gave it for service, they inspected and told battery discharged and they charged the battery at a cost even though it is under warranty. Daily usage is 10 km's. Again the same issue occuring after a month. And they have still not identified the root cause and replaced the spares as it costs huge for them. Pick up/drop facility is also at a cost even it is under warranty. Worst service ever. Both pallikaranai and adyar branch.
                          Sep 12, 2019
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2019
                          Yamaha Motor India Customer Care's response
                          Dear Karthikeyan Kumar,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                          Regards,
                          Team Yamaha
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                            M
                            Mekh Mohan
                            from Paravur, Kerala
                            Aug 2, 2019
                            Resolved
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                            Resolved

                            Address: Yamaha santhosh motors near SBI varkala, Thiruvananthapuram, Kerala, 695318

                            I have booked a bike for me @santhosh motors near sbi varkala trivandrum kerala and have paid the full amount to them on 29/07/2019 and haven't got my bike delivered till 02/8/2019 i have paid ₹171000 full amount and now they are asking ₹3000 more and have to wait till further more days when i am calling at their sales service person they are not at all taking the call.
                            Sep 12, 2019
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2019
                            Yamaha Motor India Customer Care's response
                            Dear Mekh Mohan

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Nature of Complaint
                            Concerned dealership
                            Address (if possible)
                            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                            Regards,
                            Team Yamaha
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                              D
                              David Vinay
                              from Pune, Maharashtra
                              Aug 1, 2019
                              Resolved
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                              Address: 411027

                              Date of incident : 22 july 2019

                              Just after my 3rd service on 29th june, my bike front alloy wheel got sagged due to which disc and caliper also rugged.
                              Its has been 6 month from the purchase of bike. The service center told that the total expenses will charger to 10k. The insurance company told its not having any physical damage so its not covered under policy. They told its manufacturing issue so company will have to repair.
                              Service center is saying that insurance company will pay and insurance company is saying its company manufacturing issue.
                              Insurance company: bajaj allianze insurance
                              Please help me out to resolve my issue. When the bike is in warranty then why customer need to pay???
                              Aug 1, 2019
                              Complaint marked as Resolved 
                              The Service center people asked to file claim against the insurance company. After compliant the Surveyor visited on the site and rejected the claim saying that the bike is not having any physical damage. It is manufacturing issue. The Yamaha Service reject that its manufacturing issue. And I have to pay full amount for the sagged part. They told around 10K for the part which really very difficult to pay for a new bike 6 month old. Recently I have made 3rd servicing also still it was not checked and care.
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2019
                              Yamaha Motor India Customer Care's response
                              Dear David Vinay,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                              Regards,
                              Team Yamaha
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                                G
                                Gour Pada Bhowmic
                                from Kolkata, West Bengal
                                Jul 31, 2019
                                Resolved
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                                Address: GhoshPara, Panchanan Pathagar, Opp. Lahiri Bari PO: N C Pukur, Kolkata-700122, 700122

                                Matali bt road, barrackpore. Very good centre. Yesterday invoice no:02656/19-20 given for paid service with some meter problem for model: ray-z, chesis no:467, parts changes are:starter-1, 172.00+change fee:106, throttle-1, rs. 305.00+change fee:177.00 and throttle-2 rs. 270.00+change fee:271.00 total spare cost: (172+305+270)=747.00 and change fee: (106+177+271)=554. Oo plus paid service charges;443.00 please ensure and justify. Justice. Confirm at my contact no. [protected]. Total bill was rs.2084.00
                                Vehicle own by my wife soma bhaumik, i am her husband. Pls do needful and give your valuable reply.
                                Sep 20, 2019
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 08, 2019
                                Yamaha Motor India Customer Care's response
                                Dear

                                We have shared your contact details with customer care team. They will contact you shortly.

                                Regards,
                                Team Yamaha India
                                Verified Support
                                Aug 08, 2019
                                Yamaha Motor India Customer Care's response
                                Dear Gour Pada Bhowmic,

                                We regret for the inconvenience caused.

                                As per your discussion with our Customer Care Executive, for further assistance please share necessary documents(service invoice) on our official email-id [protected]@yamaha-motor-india.com.

                                Regards,
                                Team Yamaha India
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                                  S
                                  Smart Vetri
                                  from Chennai, Tamil Nadu
                                  Jul 29, 2019
                                  Resolved
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                                  Address: 1, janakiram inn 2&3, 100 feet road near hotel sundharaja nagar mudhaliyarpet puducherry_605004, Pondicherry, Puducherry

                                  Respected sir/mam,
                                  I am vetrivel one of your customers owning yamaha R15 V3 model. I have left my vehicle for service but the complaint i registered wasn't rectified instead they give me reasons without rectifying my faults. The main fault registered was, rpm light wasn't blinking after I took back my vehicle from service center when I asked them regarding this thing they give me irrelevant reasons instead of rectifying the fault. Instead they did not respond me properly. Their service is improper, they aren't doing the service well and are blaming the customers if any complaints are being registered.They connected mine to the system corrected something and gave me the data sheet showing everything was ok but when I tested my vehicle there itself rpm lights and sensor wasn't working and there wasn't any response with regard to my complaint.I previously had the same complaint and they kept on asking me to come the showroom, when i went there there wasn't any response from them. They asked me to leave the vehicle in the showroom for two days I don't know for what reason. And primarily I am not interested to trust in them when they don't give me a valid reason and response. Nowadays yamaga service is worsening more and more should I leave my vehicle somewhere else and rectify this mistake if so then why do you run such service centres. I haven't done any of my free services all of them till now have been only paid ones. Since i have missed my service book my third service was delayed I have claimed for my service book but they don't give me a correct response and they try to hide the fault on their side. My speedometer too have some irregular fuctioning I hoped that you will take some action with regard to my complaint.I am completely disappointed with the service this kind of service resulting only in complaints are spoiling tha name of your brand only.If this isn't being rectified then I shall leave my vehicle somewhere else for the service. I hope you will take serious actions with regard to this. Finally they are not aware of the term rpm sensor. I request you to take serious actions and rectify the complaints.
                                  Thanking you,
                                  Yours faithfully,
                                  Vertrivel.R
                                  Sep 3, 2019
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2019
                                  Yamaha Motor India Customer Care's response
                                  Dear Vertrivel.R,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                  Regards,
                                  Team Yamaha
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                                    H
                                    haider.danish1
                                    from Gurgaon, Haryana
                                    Jul 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: SHIVA MOTORS YAMAHA DURGAPURI DELHI, 110094

                                    A month ago shiva motors yamaha delhi serviced my bike now i m facing very big problem in the speed of 70 to 80 my bike suddenly stopped and not start after taking some self bike starts and suddenly stops this kind of service yamaha is given to us kindly do needful as soon as possible bad service quality shiva motors yamaha delhi durgapuri poor service quality
                                    Aug 29, 2019
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2019
                                    Yamaha Motor India Customer Care's response
                                    Dear Haider Danish,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                    Regards,
                                    Team Yamaha
                                    As i mentioned in above subject i hv faced many problems like Battery, ECU and RR unit got damaged. And the bike is 15 month old. No one is responding to my problem. And i have lost 10k for replacing ECU, speedometer display and RR unit.
                                    I have recharged the battery for 6 times.
                                    My new Yamaha fzs v3 valve tuk tuk tuk sound all gear, no smooth engine
                                    Yamaha Motor India Customer Care's response, Aug 9, 2019
                                    Verified Support
                                    Dear Prasad Pappanamcode,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                    Regards,
                                    Team Yamaha
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                                      S
                                      Sassyon Gaming
                                      from Mumbai, Maharashtra
                                      Jul 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: 2,3,4 kawali compound n. M. Joshi marg, opp rly health unit, l-parel, 400013

                                      I have done my 2 paid yamaha r15s from kamla yamaha lower parel earlier they they told me that you have to pay around 4200 for the service but when i come to pay the bill they have charged 4633 but when u totall all the thing in bill cost is come around 4371 that mean they have taken 262 extra and i also want to y they charged 500 for serviceing if they already charging labour cost from us
                                      Aug 31, 2019
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2019
                                      Yamaha Motor India Customer Care's response
                                      Dear Sassyon Gaming,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                      Regards,
                                      Team Yamaha
                                      As i mentioned in above subject i hv faced many problems like Battery, ECU and RR unit got damaged. And the bike is 15 month old. No one is responding to my problem. And i have lost 10k for replacing ECU, speedometer display and RR unit.
                                      I have recharged the battery for 6 times.
                                      Yamaha Motor India Customer Care's response, Jul 31, 2019
                                      Verified Support
                                      Dear Mj Darshan,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                      Regards,
                                      Team Yamaha
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                                        N
                                        Netra Teron
                                        from Sibsagar, Assam
                                        Jul 26, 2019
                                        Resolved
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                                        Address: Nirjuli Tin Ali Naharlagun Arunachal Pradesh, Papum Pare, Arunachal Pradesh, 791110

                                        Why dealers of different states were taking high charges on ex-showroom price. Yamaha zr street rally edition show room price is around 60 thousand in disc variant. But seems in arunachal pradesh they were charging high enough it's 63500, how that possible?
                                        Take me note as a feedback that please don't charge unnecessarily. It's hurts when giving money for free services.
                                        And i don't understand why talking money for tft which is valid for 1month.
                                        At least don't charge for tft. Unnecessary charges.
                                        Aug 29, 2019
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Jul 26, 2019
                                        Updated by Netra Teron
                                        Not happy with priority dealers. They were charging too high. Adding lots o[censored]nnecessary charges on real Ex-Showroom price.
                                        Verified Support
                                        Jul 29, 2019
                                        Yamaha Motor India Customer Care's response
                                        Dear Netra Teron,

                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                        Regards,
                                        Team Yamaha
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