Yamaha Motor India Complaints & Reviews

August 2018 i brought yammaha fzs - fi bike in whitefield showroom. From the time of my second service i have been complained about my bike engine noisy sound and in running it is vibrating.in 2nd service i explained to service advisor regarding engine noisy sound he started the bike and checked the sound and he said yes engine sound is different we will check. After service they gave one computerised paper that is my bike engine report and they said we have changed the filter now it is ok. Again i gave my bike for 3rd service again i repeated the same complaint to the advisor, he said ok we will check, at the time of service delivery i asked advisor about my bike engine sound he said now it is smooth. After 15 days i went to showroom and i asked to the same advisor he said this model bike engine sound is like this only we can't do anything. I said my friend bike also same model then why his bike engine sound is very smooth? He said don't know. What is the solution for this issue? Its a 11 months old bike and am complaining about this issue from second service itself but not yet solved till now. Now bike is very hard to drive. Can anyone help me in this? I think for free services u people will not take care of bike condition. If it is paid service u will do good service? Then am ready to pay for the service which is done in free service time bcoz am fed up with ur service advisors.

This is to bring in your notice that i have purchased r15v3 from bike house delhi located in deoli in november 2018, after few days of purchase the disc breaks are becoming rusted both of the discs, have complaints the same to the service center but they said that it is made up of iron so it catches rust, they just rubbed the disc plate on machines or whatever i don’t know it becomes shiney one again but again after few days it started rusting once again, hope you to do some needful action and give me permanent solution of my disc break.

Fahad hashmi

Hi yamaha,

i have given my fascino for service on (30/6/2019) but till today (1/7/2019) it is not repaired.
this is not a first time i am observing this issue. service center people are so irresponsible they are not attend cases properly.
many times they have serviced my bikes. and after every service i reached local mechanics for my bike to rectify. i dont know what kind of mechanics they are.
They are are unable to balance cone set itself(it is just a simple issue. even i can do this kind of stuff if i have tools). every time they are asking to replace for cone set itself. one time i replaced cone set also . still they are unable to balance.

this is not acceptable from a such big company. i am not to buy yamaha bikes in future due to this kind of customer service.

Service center address :
Laksmi yamaha.
Arikere gate, Bangalore

I approached to yamaha show room for necessary repairs to my yamaha scotty ray z model a month ago and they said that the parts of the scotty are not available and within 2 to 3 days the parts will come then we can respire your scotty. Now it is going now 30 days the parts are not coming. If it is so they you should not launch a scotty in the market. Now my mind is going for consumer court if any action is not going to my compliant within 2 to 3 days. Please to call me on this mobile number [protected]

Dear sir
Greetings for the day

We would like to informed you that i ritwik mukherjee owner of mukherjee travels and tour, has purchased 1 fasino (B9c4) vehicle from atc india electronics pvt ltd on dated[protected] via cash money receipt no 18-19/atc2037.

On very first day showroom representative said the registration process take upto 30days, but today is[protected], almost 100 days gone. But the registration was not processed from showroom end, last night the said vehicle was picked up by garia traffic guard for the reason of number plate not shown. This is 3rd time my company was suffered in same police issue. Every time that vehicle was taken in police custody and release after 4 to 5 days by request.

I was purchase this vehicle by cash payment, i don't know what is the exact problem from your site. But today we will decide to go consumer forum and complain against your company. We dont want this particular vehicle, we want to refund back our money.

Please take this mail as final communication.

The vehicle details and bill attached below:

Pfa

Regards

Ritwik mukherjee

[protected]

I bought a yamaha fz25 3 months ago, got it serviced after completing 1000km, and 2 weeks from the servicing, the bike doesn't cold start, only starts when the engine is warmed up. Even if left idle for more than an hour it has trouble starting and will take a few cranks to get it going. I took it to the sevice centre twice but the problem still persists. I doubt they even verified the problem. I have to put it in gear and push it to start which isn't very convenient. Please advice me on how to get it fixed.

We have bought a scooter yamaha alpha drump.. from starting itself we are facing some different sound from engine. 2 times we given service to Elite motor in chennai avadi, very bad service experince got frm elite mottor chennai . The manger behaving like very bad to customer.. if they are ready to buy more than 1 lakh bike means he s ready to respond. And after 4 serivice the issue not yet resolved, in the name of serivice they are just doing water wash and oil change they are not ready to see the issue what we had informed. Aftr the 4th serivce There the body of the bike all is open again we back to service center and informed he s cooly saiying sry sir we r forget to tight the nuts o[censored]r bikes ahm.. ths happend in SP mottor in Thiruniravur chennai. Kindly help to slove this issue immediately. Really fed up with ur service center. Attaching the video of sound which getting frm bike

Iam bhargava nayak i given my yamaha bike for serving i told all my bike problem and they said bill about rs 2696 everything is ok i paid bill after paying bill they said that my bike mud part broked when i surrender my bike to your service centre is ok after serving and paying bill my bike mud cover broken it is your side fault and demanding money from us and careless answers from your showroom person naveen very rude behaviour solve this problem otherwise i will go to higher level my bike number ts04eb9259 mechanic name deekshith supervisor name vamshi bike model fzv2 invoice no kmpl/19-20) s1810 dtd[protected] my contact num[protected]

Dear team,

I'm madhu (Yamaha fz s1) customer of yamaha, i used to give my bike service at erragadda service center and every time every month i used come 2 to 3 times to ur service center cause ur service like that if something happen to me due to bike, who will responsible and i'm going complaint consumer services, i want my bike service should be best, this mail for as a reference.

Thankfully

Regards,
Ch. Madhusudhan reddy

I am so furious on writing this complaint and hoping from you guys to take immediate action against this Yamaha service center in Mahipalpur. What happened is I purchased my bike on 11th feb and got the first service done in March and at that time I have not drove my bike for even 1000kms and they said at first service that caliper needs to be repaired i said okay and they took me 1500rs for that I have bill receipt as well.Today I went for the 2nd service and they are saying clutch plate is damaged???when actually it is not..and owner Gaurav jain here is saying insurance claim karwa denge jugaad se to apka kaam saste me hojaega..I denied to do anything as I do not think clutch needs to be repaired in just.5 months after purchasing my bike.Then his mechanic came to me and said bhaiyya mai jugad se 1200 me krwa dnga I said I don't have that even then he said 200 dedena his name is ikram. Then I realised and you can also think that was my clutch plate actually damaged??
I need a refund from both the services charge and please take it to next level else I need to go further on this.Looking for a strict action against this so that it should not happen with any other customer. I will never visit to the same showroom again.
Thanks and regards,
Mohd Atif Pasha

I have bought my r15 v3 from oswal auto 11 months and since January my bike has broken down about 15 times in the middle of my journeys.
I have visited the dealership 8 times and i have given my fair share of patience today i have called yamaha customer care and raise a formal complaint and i am fed up

and after spending so much money i can not rely on vehicle for even a small journey forgetting the fact i bought it as an office commuter there have been numerous occasions i came home on this bike asking someone to push it even yesterday it broken down after me getting my vehicle serviced.

Expecting a speedy good solution.

Service centers changing parts. I had a shocking experience with Yamaha service center at Pacer Yamaha Ballary road, Hebbal.
My one 1.5 yrs fascino battery was claimed dead and that I need to pay for a new one. Only after buying a new one did I notice the serial number and vehicle number of old one wasn't matching with my old guarantee card. It wasn't mine. The showroom guys weren't ready to accept it and we're blaming me for changing it which I had to fight back after which they got me a new battery accepting that they were not able to find my new one and can't pay for new one which I bought.
They didn't apologize but gave it to me as if they were doing me a favor and as if to get rid off me. I have an extra battery now to shelf.
Earlier to this they did the same with tyres which got worn out at 18000 kms and rims which they claimed bent. I had to get rims fixed with them. Although spooky to accept for a lady doctor maintaining the vehicle with slow steady rides only for her 8km ride to clinic that they got bent.
Sad that this puts such a bad impression about the brand. After owning three Yamahas, I have to think twice now before I go for Yamaha, considering after service capabilities..
Yamaha... time to keep up to your brand value...

Saf Yamaha service center it was not taken any bike for servings he told me your let not coming .i will ten time going he was not taking bike and tolong very bad langav you will touch your bike . Please take any action ser
And it not have any particular part of bike it was taken time for part 2, 3, month very poor and bad service please take any action ser .

My bike's battery was completely dead in 15 days by buying my bike, i have visited the service centre after a week and and there I asked for 30 days time to recharge the battery. And after a lot of problems, I get an old battery that runs the bike.
When a battery is completed dead 15 days of buying a new bike, the company does not have the responsibility to change the battery immediately.

I have brought a new Yamaha ray Z scooter from bangalore wheels ( vijaynagar bangalore showroom) on 8th of june 2019 paying full cash within 12:30 PM as directed by your yamaha showroom people. I was told that i would be getting the RTO registration number by max mon evening 10th june 2019 . I was just given the manual and the receipt fro receiving the cash . Till date i haven't received the RTO registration number and i have been shuttling back and forth with the showroom people . 13th evening after firefighting i received the road tax receipt . This is one of the most disgusting experience i have ever had . I never had to go through so much when i had my old two wheeler and also when i brought 2 four wheelers . Bangalore wheels head office people are careless negligent, ruthless and blaming each other and also blaming RTO for this . For 4 days until we got back stating we have not received the registration number, they were not even aware that the amount debited to RTO through online has not reached RTO .. Disgusting @!!! . I will never ever in my life will come back to yamaha again and will ensure will spread this to my friends and no one buys yamaha ..

Dear all
I have buy a yamha fascino from 2 months back. Pb 32 z 7840 from Ludhiana gitansh autos The sales representative committed me all the promises faked.. Just to sell your deal.. After all faked promises he committed me for the seat cover of the vehicle free with the deal but today yet not received. As per company. Said the Yamaha motors not provide us of the seats cover that's why he couldn't stand his commitment. Today am coming for the no. Plates of my vehicle and again sales representative said me the same.. Of his commitment. Now am today stand in the gitansh autos Ludhiana service dept. There is no facility for the customer lounge also.. Today temp is 44degree but in customer lounge there are no AC works. And also no arrangements for customers water service.. How you are license to that's co. If they doesn't provide customer services. I really very upset to buy from this..

Regards

I have purchased my yamaha bike FZ VERSION 2 on the month of January yesterday i went for servicing my bike there they told me a part of my bike (BREAK LIVER) which is in my bike is old model part it is from yamaha fz version 1 and my bike is version 2 i told them to change it so they said it is from the showroom go to your dealer shop from where you purchased it today i went there so they are putting allegation on me that you must have done it from out side we don't do these thing i told them i just went to your service centre but they are not getting agree they are saving you have to pay if you want to change they are looting people

I went to service center on 7 june
I went to dealer shop on 8 june

Iam Subhani basha
Registered Mobile No:[protected]

I Have purchased Yamaha R15 2019 Model bike in Tirupathi RK Enterprises Showroom on March 9th 2019.

Now I Observed that When I removed cover under my seat then paint is coming out and tank paint also it is fully Rust .I don’t how new bike which is older for 3 Month is getting rust on Tank and how paint is started Coming out.

I reported to Showroom people they are not responding and rudely giving answers to Customers

I think they are painted old tank and selling to public it is Cheating by Yamaha

Yamaha is losing trust in public

I have purchased my Yamaha FZS Version 3.0 from 'The Spirit Motors Pune' on 26th May 2019. I was told that I would get the registration number within two weeks of purchase. But I still not received the registration number. The staff tells me everyday that you will get it by 11:30 am tomorrow. They are not even telling me the actual status. If I Visit to the showroom, the staff do not even bother to know what the problem is. If I call anyone, they either just leave the showroom and goes downstairs or pretends to be busy on their phones or they start attending their costumers. Whenever I make a phone call they do not answer it and if I call with a random number they answer the call and as soon as they get to know my name they directly hold the line

I purchsed a facing bearing registration number tn24ap9988 two free services done by sendhilkumar auto agency krishnagiri regarding fuel indicator always shows as empty (If tank full of fuel also) but they don't rectify it. Please instruct them to replace the fuel indicator otherwise i seek consumer court. Chandrasekaran krishnagiri pincode 635001 mobile number [protected]