Yamaha Motor India Complaints & Reviews

Sep 18, 2019

Updated by Willbur Beno Mr Saran from VELAN YAMAH kodaikanal, Dindigul, Tamil Nadu. He said R15S will come with duel chennal ABS, He called someone and confirmed it will come with ABS, but as he promised i did not get the bike with ABS, if he informed earlier i would've buy R15 V3, but after getting bank loan i am not able to change anything.and compared to nearest showroom prices i have got my bike with Rs8, 000/- excess amount . i want my excess money back and . company should fix atleast single chennal ABS. [protected] is my number, kindly do the needful.

Sep 14, 2019

Updated by akbarali786 i put my bike TN45BC 3291 for repairing the self starter problem
with the authorsed dealer S.S.YAMAHA, TRICHY.20 on 11.9.2019.
The work was attended by Mr. Karuppaya. works manager,
he is not fit to occupy his present position.
I submit that his attitude towards customer like me is not appreciable.
On 25.6.2019, the same vehicle sent to his workshop for general service.
The works manager, fail to see the past recordwhich is very much available with
him. the general service he himself written in the job list and got signature
without informing us what he going to do in the bike.
The unpleasant situation arise because he is claiming charges for the
work which is not warranted. He is very lazy to see the past records
whether adequately required or not.
On the top he is misbehaving by words, with customers.
Hope, no sign boards was available about the yamaha rules and conditions
nothing was there it is as good as private local mechanic shop
yamaha people should frequently visit such shops to avoid this kind of
complaint.
First of all, without seeing the facts and figures he told us that 2500 km
over. after verifiying documents and all the bike crossed only 1500km
he is adamant and rude in collecting money.
finally, with heavy heart, we have paid the money for the unwarantted services. we have got lot of mental worries because of his
poor services and irritating behaviour.

Hope, you will look in to our complaint and do the needful
this service centre is manipulating the things. we are giving our feedback
but nothing comes correct. the manager, manikandan is mere onlooker
in this issue. kindly take appropriate action please.

we will send our lawyer notice on this regard to you please.

regard

Sep 01, 2020

Updated by ANAND PARTHIBAN Dear INDIA YAMAHA,
Thank you for your support for the above complaint solution .

After closing the issue i was received my bike on 15.Sep.2019

While receiving the bike the YAMAHA engineers are committed to me that we are gave complete solution and It won’t come again u can trust and take your bike this YAMAHA statement.(I don’t have any written state this is only verbal statement only but I ask them to give a written statement but they are not given)

Exactly after a year again Iam facing the Same issue (Tyre right side damage ) And chain uneven tight.

I was mention this issue while Iam doing service they told me to like we are adjusted it will good now u can drive, this is the way they are given the solution.

Few days before I feel very uncomfortable to drive so I handover the bike to Guduvanchery Varthaman motore dealer for give the complete sollution.

When I approach work service manager he told this is what Yamaha bike it’s like this this only i[censored] want u can take your bike or go out from shop floor this is the response I received from YAMAHA.
He’s not at all ready to listen my old history directly he started shouting me.

I ask him for complete solution only for that I received this response

If Yamaha can’t give the complete solution u can say to me directly We can’t give solution we don’t have that much knowledgeable engineer With us to solve this issue,
I can adjust with issue and I know how to solve this issue but don’t hurting the customer, we r the buyers we r spending lacks of money so Always we try to claim the faults.

This is not a correct way to handle the customer I could be leads your business to underground ...

Iam request to INDIA YAMAHA kindly look in to my bike and give complete solution
Around 4 years Iam struggling with this bike

Name - Anand S
Mobile- [protected]
email - [protected]@gmail.com
Dealer - Vardhaman motors Guduvanchery chennai
Complaint - Tyre one side damage & China in even tight
Data : from 01.01.2017