Yamaha Motor India Complaints & Reviews

My name is karthik. I purchased fzs in december 2018. From march-2019 petrol indiacator was not working, i have informed to ganesh motors l. B. Nagar hyderabad, where i purchased my bike. They are not responding and they even not taking this issue. Please respond me on this complaint asap.

If you are also not responding i can give the complaint in consumer court. I will give the complaint in police station or where ever its issue relates.

My contact number is [protected].

I wish to complain about yamaha motors pvt ltd, and their service centre sri srinivasa automobile, (Dondapathy, visakhapatnam., andhra pradesh-530017) about the malpractices done at their service centers. I am complaining because they changed my bikes parts (Yamaha ray zr, ap31du3276) with obsolete spares without my knowledge during the service of my bike. When i first learned of this problem, i contacted the online customer support of the company, they told i would get a call from the service centre, then i visited the service centre as per their request. I asked them why new problems are began after the service, but they rudely refused to repair the bike and get lost, and i was told that nothing could be done about my problem except paying for the parts that would cost around rs.5000. I believe that this response is unfair because the bike before service had no problems, i gave the bike for change in oils and normal service, but after the service new problems started like the front wheel cap producing sound, my new brake pads were replaced with older obsolete brakes that were very loose, and produces sound, starting ignition problem. When i visited the service centre there were 2 more customers who had the same grievance, but the service centre is rudely told everyone that paying the extra charges are the only way to get our bikes fixed, because these part wouldn't be available in the local service markets. I even mailed the yamaha india customer care but no action was taken from the company. This has made think that both the yamaha india and the local service centre are together in doing this malpractice to their customers, for achieving additional income.
I registered a complaint on the consumer app (Grievance no[protected] on 26nov, 2019, but didn't receive a resolution or a response from the company or the consumer forum till now. I kindly request you sir/madam to get me a necessary resolution from the company and immediately take strict action on this malpractice done at their service centers. Waiting for your reply.

Hello yamaha,

I bought yamaha r15 from naman motors panvel.

Ever since i've purchased the bike i've been experiencing wobbling issues, and despite of visiting the showroom multiple times after the first service, they have not been able to fix the issue.

I visited the showroom the 4th time and the issue was inspected by a senior yamaha engineer and after inspection the fault was found with crankshaft position sensor and engine stall which was fixed however the main issue of wobbling persists.

The senior engineer kept telling me to give the bike for servicing and also said that this is going to be a paid service. My bike is 5 months old under free servicing hence i am not sure why do i need to pay for the servicing also the local showroom technicians did not seem to be interested in hearing me out about the issue

The senior technician was involved as a result of the complain i registered on the yamaha motors site, however the issue persists.

I have also contacted the showroom owner multiple times and i haven't received any assistance nor did he show the courtesy of calling me back.

Requesting yamaha to get the issue fixed for me or replace my bike as the faulty product is only going to question the credibility of the organization and it's services and attitude towards the customer.

Also requesting yamaha to start it's own factory showrooms/outlets and not outsource it's services to a dealer or a vendor and to also hire quality technicians who are actually concerned about the customers.

I hope this message reaches the top level personnel at yamaha so that he/she is aware of the product and the poor service provided.

Regards,
Vivek murli

My yamaha r15v3 has engine complaint pls clear urgently kindly pls clear my bike other wise i will complaint on consumer complaint on court pls do. Showroom is very bad behavior on me when the employees are very bad behavior ok i wants immediately clear my problem in 1 week otherwise i will do the next legal procedure ok kindly do good discission ok

I serviced my bike (Fzs v2.0) at satav automotive, shewalwadi, pune on 22 july. They mishandled the vehicle resulting in scratches on fuel tank and front mud guard. They said that they were going to order stickers and would call me once stickers are available. I am still waiting for those and well over 4 months have passed!! Whenever i contact them, i hear that stickers will come in 2-3 days.

Hi,

I made my bike service in "rise automobiles" madinaguda (Hyderabad) few days back.
I am not at all satisfied with the service and approach them twice & thrice for the problems i am getting. I spent a lot of amount even though the bike service is wors.. Please find the below issues i am facing even after service.

- handle sound
- disk/obsorber sound
- hard gears
- unable to make bike neutral (Gears)
- hard accelerator
- low pickup
- high gear sound

Please go through the above message and take an action asap, as i have already visited to the service centers may times.

1. I bought a new yamaha fascino 4 months back. But my speedometer cable got issue after the 1st free service (2months) when i asked in show room they said ofcourse bike is in warranty but warranty is not applicable to spares and accessories... Then what is the purpose of warranty... Why should i have to buy a new cable for a new bike even with in 2 months... I bought a new cable and they changed that but they disconnected my headlamp and then rectified... If you approach for an issue... Instead of fixing that they are creating another issue...
2.in free service they are doing just water wash only... They didn't do even any general check or services... Below issues are not rectified...
#noise is there while applying brake-not rectified.
#engine noise issue - not rectified.
#engine getting over heat even for 2-3 kms of running - not rectified.
3. After service they're calling us to pickup the bike but when reach service centre make us to wait for nearly 45 mins... Then why they need to call us...

Sir, i think the biggest mistake of my life was that i bought a yamaha bike. Because neither your parts are available in the market nor the whole parts are ever found at your service center. Today kota went to get some parts of the bike on harmeet motor located in rajasthan, but i did not get any parts and those who got the mrp along with mrp were taken separately on each part, and also i want to know in sir. Who charges the money to get the engine oil changed. Now either we give 40 rupees extra every time you change engine oil and also give the price of oil to mrp, and if you take engine oil from best to best company from outside too, then we get discount on it as well. There is no labor charge.

I require a bs engine serise document for yamaha fazer 2010 model.
I have raised a complaint (Req5389) with yamaha for this but since 10 day i am not receiving any update. Without this i am not able to get puc done for the 2 wheeler for which i am not able to use the motorcycle.

After calling multiple time in toll free no of yamaha customer care i am not getting any reply or help.

I am trying to reach yamaha from last one months, my complaint id is iym:0016279 on 28th november 2019 i received call from balaji yamaha bilaspur they are saying to bring bike again, and leave... I went and gave them my bike and i clearly mentioned feviquick will not work, and they stick and which melted my plastic part also and looks so dirty, and inserted foam inside my visor which lifted the fitting, that day only i tried to call them but they didn't receive my calling, next day again on calling to yamaha care they are saying to visit to dealer again, i[censored]r family member is treated wrong by a doctor will u take him/her to the same doctor..?? Will u?
I tried to reach you through customer care number but ai is saying to contact dealer. Am i fool again i will go to the dealer centre who broked my visor lock and did there jugaad. I am requesting u to provide me a satisfying solution or else i will take legal action, your service is mentally harassing me, it's my first bike and didn't expect this form a japanese brand this type of service and quality. I trusted you because of japanese brand (Yamaha) believe in quality.
I want replacement.

I bought new yamaha saluto rx bike on 20 october 2019 from yamaha chaudhary agency bijnor up. My bike document did not apply from agency. I don't have bike registration and other documents till now and i am facing many problems without document. Can you please get action against agency and provide me bike registration and other documents from agency immediate....

We took vehicle yamaha fascino on 31/1/2018 from vikram motors (Ranipet, vellore dt, tamilnadu).in the name of g. Amala. At the same time we are taking second vehicle in this dealership, from first delivery itself we had a problem with registration, but the dealership promise this wont happen next time so we took second vehicle.
But this time they done a worst performance till now my vehicle did not get registered whenever we ask they saying coming week we register your vehicle, this made me dis comfort with dealership and i feel very bad and worst that i been a family of yamaha for the past 5years. So kindly do the need full what i registered to your brand, waiting for your respponse,
Thnking you.

My number [protected]. Dear yamaha,

I strongly don't believe in your service center any more. My bike is not starting and i have a rear break issue, so i gave the bike on 14th of november as a emergency service in pearl yamaha, anjayiah nagar, kondapur, hyderabad. They said they will check it on 16th november and tell me. They said fuel motor not working need to repair it and for break issue they said to change break pads.in the evening time they called and said bike is ready. I was so happy to hear and i went there to collect the bike. Even then i enquired is the bike ok now. They said everything is fine. Later that day when i tried to start my bike, my display/speedometer suddenly stopped and started displaying again. I noticed it 3-4 times and mailed to you and even pearl yamaha service center. No one responded. I called the manager of service center. He asked me to bring to service center. I gave my bike again after 5th day of service they said they will give in the evening, later they called in evening and said not able to find problem and will give on monday, same repeated and said they will give on monday... Monday they called said need two days time, wednesday i called them will it be ready, they said they will give in evening, i called again in evening they said they will give tomorrow, tomorrow that is thursday (Today[protected] went to service center. One mechanic recognised me and said bike is not ready. He called the job sheet filled guy he said it is ready. But still my break is not fixed and for electric problem they called on tuesday said they will change rr unit. It is the problem so we need to change. I asked them is it necessary and are you sure you need to change that? They said yes you should change or there can be chance of engine failure. So i asked them to change. Now the thing is... When the mechanic started the bike same issue is being seen... I asked him same thing.. He said may be battery weak. He asked how old is battery i said it's 1.5yrs still i have warrenty. This point i said even during giving bike to the service center i have warrenty if i need to change battery i will change i said. Even contacted the service center they said to bring the battery we will exchange of any problem is there.. Now that mechanic is saying battery problem. I don't think he checked my bike properly and took almost 6 days to service my bike and simply said rr unit need to be changed. It costed me rupees ₹2800. Now he says battery issue. If he thoroughly checked my bike it would be not necessary to buy that rr unit right. Ok let's suppose think rr unit failed, problem has to be rectified right? Problem is still there, i'm still facing the issue. And i have given bike as complain to service center again... Now they again charged me the labour charges. If they fixed it for the very first time why should i pay the price for service twice? Though i payed money twice is my problem solved? No right. Then why should i unnecessary pay money? Please don't rob us like this
Why should i pay money again if the service of bike is not done properly.
A total of 2800+500 loss for me
Will you return my money back?
Even the problem is not rectified
What should i do now?

Sir/madam,
I purchased a bike from manor motors (Berhampur, odisha) befor 3months. But i'm staying in paralakhemundi (Odiasha). After some days back part of the bike got damaged. I made fiber welding to that particular part. From that day i requested to the showroom member's (Manor motor & poorvi motor) since 3months to bring that particular part. But till now they didn't listen to me. So, please take necessary steps so that i can get my bike part. Here is the deatils of my nearest showroom :contact with my nearest yamaha showroom :
(I) poorvi motors
Ramnagar, hatibadi road, parlakhemundi, dist.-gajapati, odisha, berhampur, orissa, 761200

(Ii) manor motors

Opposite rama krushna filling, station, khodasingi, brahmapur berhampur, orissa, 760010

My bike number DL 8SC. R5089. Yamaha saluto The bike not running smooth since the first day i went to them and they did some repair and said it will work smooth now but since the purchase and even 2 nd service done bike is missing on roads and service centre unable to solve the issue . Total demage product given by Jinder yamaha saraswati vihar and service centres are also poor not able to do anything . Plz help urgent else i will have to file a case.Now today i got a call form service centre that carborator is demaged and in 10 days it will be changed . my contact @ [protected]

I have purchaseed yamaha r15s on 02.01.2018, i have rided my bike peacefully till the first service after that the problem started with the digital speedometer and now it is on the stage o[censored]nable to start my bike. I have gone through the company for the past 8 months and im still going of them but they are unable to solve my problem.

Not even one year fully completed but bikes is on this condition. I loved and bought the bike and now im in the feeling that why i bought that.

Contact number-[protected]

This is to let you know about the worst experience i am getting for the last 5 months from yamaha.
I have owned a fzs fi v3 mat blue machine before 5 months. Around 300 kms after the first service i have noticed an annoying sound from the engine. When i checked with the service center, they told me that the engine valve is loose thats why the sound. They tightened it and returned the bike. But after 700 kms again the sound started. Immediately i reached the service center and again they done some adjustments. But when i checked on running, noticed the sound is still there. Again i reached service center and they ignored to check the bike and asked me to run the bike till 4000 kms to check if the sound disappear automatically. But no changes occurred and they again tightened the valve during the second service. But i couldn't find any changes in engine sound. And when i informed the service center they asked me to bring the bike and they will go for warranty and replace the faulty parts. Again i reached service center and handed over the bike. After 3 days i got a call from service center and they was saying there is no issues with the parts and asked me change the engine oil to the one which is using for r15 v3, fully synthetic.. Bike is still on road and passed 4500 kms.
And now the shock absorber of the bike is not working. Again reached service center, they confirmed the issue and told me they have booked for new parts as it is not available with them and will reach the parts in 3 days. And when i checked with them after three days they are now asking me to wait for 12 more days and use the bike till then. I need the bike to reach office and i have to ride around 14 kms daily. Please make it clear how could someone ride a bike all these distances with out a working shock absorber through the rough indian roads.

And one more thing, i have already paid the amount for extended warranty at the delivery time of the bike and till now i haven't got the papers..

Is this kind of support should i expect from a world class manufacturer?

This is not the first time i am getting a faulty product from yamaha.. I took a fascino 3 year back and during the ride at night i noticed the head light is not pointing one the road at all. I reached service center and they done reset of the parts twice to correct the issue. But still direction of the head light is not perfect. Even after this i chose yamaha for the second time because of my love towards yamaha machines. And now i have lost all the trust in you guys. Being from a middle class family, 1 lack 17 thousand rupees is a huge amount for me and i am having sleepless nights after the delivery of my bike.

With all respect, i demand to take back the vehicle and refund the amount.

Vehicle dealer : santhosh motors, varkala, trivandrum, kerala

Services done : shreya motors, attingal, trivandrum, kerala

Kailas k raj
Contact number : [protected]

Marvel yamaha service center at trimulgherry, hyderabad falsely charged inr 2500 for calliper. Checking with other yamaha showrooms, i was surprised to know that the same thing costs inr 1600. This marvel yamaha showroom at trimulgherry is looting and charging more from customers and not providing details.
I paid 2500, later i came to know they did not replace the calliper, however just fixed the old one and incorrectly informed that it has been changed. Strict actions requested.

Hi team,
Following issue i faced with kings motor banner pune :
1. I have purchased a bike on 7th september 2019 and my bike was hadded to me on 21st september (After 14 days).

2. I have purchased bike along with accessories but even after 2 month i did not get any accessories.

3. At the time of purchase, bike mudguard was damaged, i asked them to change. They agreed and said it will be done in first servicing but not yet replaced, they say that yamaha is not manufacturing these parts.

4. From day 1 (I. E after payment), nobody responded on call. The simply disconnect the call. Not even the owner take any responsibility.

Can you please remove a dealership from this owner to maintain yamaha brand.

71, 024 /- inr is showing on road price at marthandam registration circle
But your kuzhithurai show room ask more than 75, 000 rs

Why they ask this much money

Ex-showroom (Marthandam)
₹ 58, 360
Rto
₹ 7, 031
Insurance (Comprehensive)
₹ 5, 633

This is the actual price
Please make me a solution
Because its very too

On-road price in marthandam
₹ 71, 024