Yamaha Motor India Complaints & Reviews

I have purchaseed yamaha r15s on 02.01.2018, i have rided my bike peacefully till the first service after that the problem started with the digital speedometer and now it is on the stage o[censored]nable to start my bike. I have gone through the company for the past 8 months and im still going of them but they are unable to solve my problem.

Not even one year fully completed but bikes is on this condition. I loved and bought the bike and now im in the feeling that why i bought that.

Contact number-[protected]

This is to let you know about the worst experience i am getting for the last 5 months from yamaha.
I have owned a fzs fi v3 mat blue machine before 5 months. Around 300 kms after the first service i have noticed an annoying sound from the engine. When i checked with the service center, they told me that the engine valve is loose thats why the sound. They tightened it and returned the bike. But after 700 kms again the sound started. Immediately i reached the service center and again they done some adjustments. But when i checked on running, noticed the sound is still there. Again i reached service center and they ignored to check the bike and asked me to run the bike till 4000 kms to check if the sound disappear automatically. But no changes occurred and they again tightened the valve during the second service. But i couldn't find any changes in engine sound. And when i informed the service center they asked me to bring the bike and they will go for warranty and replace the faulty parts. Again i reached service center and handed over the bike. After 3 days i got a call from service center and they was saying there is no issues with the parts and asked me change the engine oil to the one which is using for r15 v3, fully synthetic.. Bike is still on road and passed 4500 kms.
And now the shock absorber of the bike is not working. Again reached service center, they confirmed the issue and told me they have booked for new parts as it is not available with them and will reach the parts in 3 days. And when i checked with them after three days they are now asking me to wait for 12 more days and use the bike till then. I need the bike to reach office and i have to ride around 14 kms daily. Please make it clear how could someone ride a bike all these distances with out a working shock absorber through the rough indian roads.

And one more thing, i have already paid the amount for extended warranty at the delivery time of the bike and till now i haven't got the papers..

Is this kind of support should i expect from a world class manufacturer?

This is not the first time i am getting a faulty product from yamaha.. I took a fascino 3 year back and during the ride at night i noticed the head light is not pointing one the road at all. I reached service center and they done reset of the parts twice to correct the issue. But still direction of the head light is not perfect. Even after this i chose yamaha for the second time because of my love towards yamaha machines. And now i have lost all the trust in you guys. Being from a middle class family, 1 lack 17 thousand rupees is a huge amount for me and i am having sleepless nights after the delivery of my bike.

With all respect, i demand to take back the vehicle and refund the amount.

Vehicle dealer : santhosh motors, varkala, trivandrum, kerala

Services done : shreya motors, attingal, trivandrum, kerala

Kailas k raj
Contact number : [protected]

Marvel yamaha service center at trimulgherry, hyderabad falsely charged inr 2500 for calliper. Checking with other yamaha showrooms, i was surprised to know that the same thing costs inr 1600. This marvel yamaha showroom at trimulgherry is looting and charging more from customers and not providing details.
I paid 2500, later i came to know they did not replace the calliper, however just fixed the old one and incorrectly informed that it has been changed. Strict actions requested.

Hi team,
Following issue i faced with kings motor banner pune :
1. I have purchased a bike on 7th september 2019 and my bike was hadded to me on 21st september (After 14 days).

2. I have purchased bike along with accessories but even after 2 month i did not get any accessories.

3. At the time of purchase, bike mudguard was damaged, i asked them to change. They agreed and said it will be done in first servicing but not yet replaced, they say that yamaha is not manufacturing these parts.

4. From day 1 (I. E after payment), nobody responded on call. The simply disconnect the call. Not even the owner take any responsibility.

Can you please remove a dealership from this owner to maintain yamaha brand.

71, 024 /- inr is showing on road price at marthandam registration circle
But your kuzhithurai show room ask more than 75, 000 rs

Why they ask this much money

Ex-showroom (Marthandam)
₹ 58, 360
Rto
₹ 7, 031
Insurance (Comprehensive)
₹ 5, 633

This is the actual price
Please make me a solution
Because its very too

On-road price in marthandam
₹ 71, 024

I gave my bike for an engine related problem to Naman Auto Panvel on 16th Oct 2019. They conveyed that the parts need to be ordered and they will be available in 7 days and i will receive my bike within 15 days. Todayafter one month still not received the bike and after many follow ups I still get an answer that Parts have just arrived but Crank needs some work and they still cant confirm by when I will receive my Bike. This is very poor service and just a way to make long bills for consumer. Yamaha India has a very poor complaint forum for Consumer.

I purchased yamaha ray zr scotty but 12 times same problem face me more services engineer repair but after service repeat again same starting problem not support me yamaha company and my city dealer very bad product i planing my city yamaha dealer complaint in police starting and case yamaha but firstly try my help consumercomplaints.in my help please very bad yamaha service engineer bad behavior bad service damage i need your feedback...
Email : [protected]@gmail.com
City nabha 147201...
Scoty owner name : kiran bala
Phone number : [protected]

I complaint the service centre about the new battery problem which i got fitted in my bike last year. Though it was in warranty period they declined to replace it and refitted the same after charging it. After some days digital metre and head lamp of my bike got damaged due to battery problem. I reported the same to service centre now no one is taking my complaint and asking me to pay for same which could have been avoided if battery would have been replaced prompty.

I gave my ray-zr for second servicing dated 15th nov, 2019. I went to service center even before opening, at around 8.30 am in the morning. The servicing was supposed to be done by 15th nov evening itself. But i got a call from the vendor that it wil not be done on the same day instead they promised to deliver my vehicle by next day 12pm. Until that it was tolerable. So the next day came i give a call to the vendor before 12 pm and he kept on giving excuse and told me to come at sharp 3 pm, promised to deliver my scooty. So i went at service center by 3 pm and i was amazed to see that my scooty was kept as it is outside, they even didn't touched my scooty for servicing, crash guard was yet to be placed which i ordered. I kept on waiting for next 4 hours there. Everyone was coming and collecting their bikes.in end i got my scooty partially ready with half cleaning, still had water on it's body and screws was loosen.
I paid more than 2000 for servicing and crash guard. Is this the way yamaha treat with their loyal customers? Horrible experience. I'll suggest everybody to avoid yamaha bikes for their worst embarrassing after sale service.

Hi yamaha team;
I bought saluto rx, four month before in vardhaman motors. Now it is second service (First service also not satisfied). We know what is the general service (Your also show the service booklet). But the guduvanchery service station just washing and oil change only do that in front of me. No air filter checkup, no fuel cock filter checkup, no chin assessment, no wiring checkup, no break cable and clutch cable checkup extra ……what is this? I am shouted even spiting them. But the employees told me, it’s not use, no care about my word and do their own work and collect me around rs.600 for service charge. The supervisor told me if the bike ran above 6000 kilometer only do the periodic service, (Now 4000 waiting for 6000km). Before that no need or never do full service. I know the email also no use for me.

Coolen problem coolen ka symbol red li8 dete rahta hai jiske karan bike ka injan over heat ho jata h is case ko lekr hum purnea ss service center yamha me 1 mahine se daur rahe hain aur usne bike ko apne hand over me v 3nov se 15nov tk bike k sath bahut sara test kiya test drive kiya but mera bike waise ka waise h aur ye log sirf hr baar ku6 se ku6 parts lagakr bill bana dete bain service bilkul kharab h yamha service center purnea ki... Aakhir me problem q ni solve ho raha h agar nahi aise ho raha h to hume new bike hi de do

I have purchased the yahama fz3.0 3 months back. From the 2nd month the abs is not working properly and 14 to 15 visits has been done in service center. 1 senior technical engineer (Mr. Deepak) has also checked the same. But still am not getting the solution. Service center engineer are saying company didn't gave us any training regarding the abs. On phone call they are asking what should we do now in every minute. I have write various mail but didn't get any solution yet.
My complain no. Is web-34046: complaint - product iym:0058582.

I have submitted my yamaha fascino at subhash auto bilaspur road near sabji mandi pataudi under accidental claim with scratches on the front & left side & also at the left back part. The whole incident suspect is dharmender who lie to me in many ways attach bill for your reference. He was the one who talk to surveyor of shri ram insurance (My 2 wheeler insurance company) regarding the whole accidental case. After surveyor visit he replaced all the parts which was affected or scratched, he almost replaced all parts after the approval of the surveyor without informing me about the estimated cost for replacing the parts. I have submitted my fascino on 02-sep-19 & it was repaired & handover to me after 27 days that is on 29-sep-19 at 18:00 pm after clearing the bill in cash of amount rs 14634 which was beyond my expectations due to large amount of billed he prepared. Any way i have paid the whole amount in single shot & he told me that in entire bill rs 10500 was approved by the insurance, so i was ok with that but in actual i have received the rs 4700 only till time & i asked him daily why i have received less than half amount but about the rest money, so making me excuses every time, that your left pending amount will be clear after diwali but i am not getting any amount till time because of the lie by dharmender & he over charged me in the name of replacing the parts & also after completing more than 40 days i have faced issues on regular intervals. I almost visited more than 15 times including my office off & public holiday for
Problems arises after handover.
1- oil leakage on second day after handover
2- engine unwanted noise.
3- forget to fixed the back indicator wire due to which i nearly meet an accident.
4- complete body noise even after installing new parts.
5- jerks on low speed.
6- self start problem.
7- fuel consumption increases.
I am fully cheated by the person even after spending 14.5k & highly dissatisfied. I want that company take action against him or return my extra paid amount & also resolve my facing issues on regular intervals.
All detail like engine no, chasis no, vehicle no mentioned on the attach bill

On monday i went to yamaha show room from where i purchase my bike for renew my insurance policy then i go to repairing center for purchase of engine oil. After fill up engine old i want to go to my job but suddenly the power is off. The repairing department is on third floor so the lift is out of service due to power cut. But my question is that why they not have any power generator for any emergency time. For this reason they waste my 2 hours for no reason and also many other issues like when i asked for condition for claim my policy at that time the super wiser behave with me very rudely so i don't like this show room service and always i am confuse due to improper info from the super wiser and the the receptionist. Please take a proper action against that show room.

Since i purchased yamaha fz fi in 2017, i have faced two major issue 1) oil seal 2) clutch plate. Almost 5 to 6 times i have replaced my oil seal and it costs me around 400rs. Why i have to change this seal very frequently as i am not a terrain bike rider. And roads are not that bad enough. I want to know why you charge this much of amount for such small part of rubber and even this doesn't have quality. And want to know about what if i do not change my broken seal for 2 to 3 months.
Also another issue of clutch plate that my dealer said bike's clutch plate is mot qualified enough as it was before to give pick up of around 70kmph. I have rode my bike around 23000km and clutch plate gets its limit. Why this essential things got damage within short period of time.

I bought r15 v3 nearly 1.5 years ago. Upto 5 period of service bike is running properly. After the free service ends, engine got ceased. I gave to service in jmb yamaha, chennai. Still now i dint get any response from service center and i have raised a complaint in yamaha motors website also but i dint get any call/mail from yamaha motors. Nearly two weeks my bike is in service center. I dont know what to do with this product. Am very much disappointed with this product. Anyone help me to resolve the engine cease issue.

I was quiet interested in purchasing a yamaha bike for my son, so called up the kolkata dealer and asked them to contact me for arranging a test ride... I but i am dissapointed in letting you know that the agency had a very careless attitude and after repeatedly telling them to call back they did not arrange for any call back. I have bought a bmw bike from motorrad and finalized it. After nearly 2 weeks the agency or kolkata dealer wakes up and calls,,,, so very careless attitude of yamaha kolkatkolkata dealer

I bought r15v3 three weeks before i lodge this complaint. But still now they cant give me disclaimer. When i talk they are not polite, as a customer i regret buying a product from them because how they treat me by the working staff. I went there to get it 3 times but it was just in vain. Without disclaimer it is not possible to register. Without register i am not able to drive anymore. Whenever i talk with them they refer me to another desk again and again. Suzuki, re, other showroom was friendly comparing to yamaha. I really regret buying from them. I am really angry but dont know what to do anymore

Sir, i am facing serious issue related to my bike service. 5 days ago i had service my bike in daiwik yamaha showroom kadapakada, kollam
. I told them about my bikes chain problem and after the 3 rd of service i am facing the same problem. They have consumed money from me for this work. But i am facing the same issue now. Please do some necessary action

Dear yamaha,
I have purchased in your bike yamaha fzs buxar pooja motors may 2019 but till time not a prepared my rc book and my ind number..
I have gone many times for this but, till now i have not received the rc book nor the ind number plate which according to the new rule only the authorized dealer has to deduct the invoice, so if any financial according to my new traffic rule in case of damage, i will be the responsibility of both the authorized dealer cum yamaha company.

Regards,
Snehalata devi (According to your customer)
Vijay ojha
[protected]
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