Yamaha Motor India Complaints & Reviews

I have issue with my new r15 v3 engine, there was a noise from the engine. I gave it to the authorized service center for service, they say the engine oil was not changed in there service center so the warranty cant be claimed. I know for sure that there is no rule in the warranty act that the oil has to be changed in the service center. The rule in the warranty act is that i have to change oil with the same grade as the company as recommended. I have used motul 7100 engine oil for my new r15 v3. Its 10w 40 oil same as yamable. Please fix this issue and i want warranty to be covered for this.

I had given my bike at Yamaha showroom, PADI, Chennai on 23.02.2019 for changing the lock set as it was choking. While taking back my bike from service on 25.02.2019 I found my seat torn at the back. I told the supervisor regarding this but he was too careless about the situation and told we didn't do this and we can't do anything. While leaving my bike the seat wasn't torn at the back at all. But they were rude and told they can't do anything about it. This is the worst yamaha showroom and service centre I have ever seen. I won't suggest this showroom to anyone.

I have booked a bike Fascino on 6th of feb 2019, however after waiting an listening to false promises and unprofessional attitude of the showroom, I regret to write this email to raise my grievance for 2nd time with Yamaha since bike is not delivered till date (25th Feb) The Sales person never calls or gives any message about the delay in delivery, I am now pregnant and I want the vehicle for commuting, hence i specifically informed them about the same and they promised for a quick delivery. I see a very poor lack of customer service and zero follow up. I request you and your Yamaha team to take necessary action to ensure I receive the delivery within 12hrs from this mail reaching you or I am so frustrated that I will ensure to post the same on the social media and go viral with a clip. I am not going to listen to any more stories from the showroom and wait until I get the baby delivered to receive the bike. I hope this is very clearly understood by Yamaha as being this is the second time I am raising this issue with Yamaha customer care. I demand for an immediate assistance to ensure and believe that yamaha is strong and care about customers.

I wanted to give zero rating but no option here. Satav yamaha is the worst service centre in pune. This service centre is degrading yamaha brand. I want to highlight that yamaha should strict action against this service centre as that owner is spoiling yamaha brand and treating his customers very rudely which is not expected from yamaha. It is not about the free service or money but i didn't want to argue with the owner (Arjun satav) as he was too rude. After this incident i expect that yamaha proves him wrong that you guys take actions if something happens like that with yamaha customers.

I request all people if you are thinking to buy bike from satav yamaha it's fine but after purchasing forget about the service from them as they really don't care once you have purchased it. Initially i asked one of my friends to purchase the same bike and after purchasing he is also facing same thing. I will make sure that nobody from my friend circle or whoever i know will buy anything from satav. I purchased fz25 last year in july 2018. Since the time i purchased this bike, their service has been pathetic from the first day. Whenever i go for free servicing, manager/owner behaves very rudely. Today again i went for 2nd free service (Got late for the service due to no reminders from them) and i can't even believe that owner of any service centre can speak like this. His name is arjun satav. I told him that i didn't receive any call/message for my second free service. He started saying that we call everyone and showing me the list of customer numbers, he said it's not our responsibility. We have written in service book that when to come for next service. I accept that he has written but we can't remember the exact date as we are so busy in our work and sometimes we forget these things. He showed me msg service, call service and post card service but i didn't receive a single reminder from any of the sources. On daily basis i get the promotional messages for offers from satav yamaha but don't get a single reminder for the service. I had to record the things when he was saying these things: he said i do have thousand of customers like you and i really don't care if two customers don't come to us, i said i will file a complain online and he said that there are n number of complains nobody cares about and i am not afraid of anything. The big thing is that he doesn't listen and care of customers because he thinks he is big brand in hadapsar, pune.

I had purchased fz25 on August 31 2018. My bike starts some coin noice from engine while riding above 70 kmph. In service center i said my complaint and ask to clear it. But after 2 free service that problem is still not solved and the response, behavior of that service center is much worst. Is this yamaha employers treat their customers. Very disappointing by YAMAHA.
And my service center AADHITHYA YAMAHA MOTORS, singanallur, Coimbatore, Tamilnadu

I went to yamaha safetymotors dealership for servicing my vehicle (Yamaha fz version 1.0) on 15.02.2019. They said that estimated amount of about rs.2000 but at delivery, they told service amount of about rs.2700. And also they delivered the vehicle without fitting front bumper, not cleaning the spark plug and also not fitting properly indicator buzzer. I felt dissatisfied with their services. I need proper explanation for this.

Dear sir, i came to yamaha showroom, dist:- dumka, 814101, jharkhand on 19th of february 2019. The mechanic wants to change only front chain spoket as it is out of order but the rear chain spoket is absolutely in good condition, but the owner of this showroom is forcing me to buy the whole chain spoket in vain which is bulky amount. The behavior of this showroom is completely unsatisfactory. I request you to take appropriate action as ur customers don't have to face any problems ahead. Thanking u

Hameedha Yamaha service centre at Tirunelveli I stop my r15 bike at the service centre in 09/02/2019. Still my in same condition when I stop my bike there is no work at my bike when I come the service centre today morning bike is not done I ask the service supervisor he didn't respond and not so proper answer to me I come the service centre 9.30 am now the time is 7.00 pm but my bike not done and the supervisor in the service centre not answers me I couldn't do any complaints in the service centre there is no response at ne the service supervisor is rude at me. Job card serial no is 4137

Model :. Fz-s v 3
Branch : orpi yamaha service,
Place. : tiruppur
Customer name : vasanthamaran b

Hand bar assembly bolt missing...
Inspection very bad...
Please check the all assembly in delivery time...
Improve the quality person...
New model bike so very important quality..
Bike is so nice... Thanks yamaha...

Plz share ur head office this complaint...
Quality is very important...

Sir main ek scotty liya hain 1st jan main. Down payment diya hain 21000, gari ka price bola gaya tha 72000, after 1 week mera jab loan settle hua too incred finance se ph aaya aur bola gaya k mera loan amount 63065 rs aur down payment only 14000, too maine yeah fraud dealer k barame apka company mail v kara hu, lekin 1 month hoye gaya kohi v solution nahi hua, pls is problem lo solve kijiye...
[protected]

I bought sz r in 2011. From that point, i am facing problem like whenever i drive in speed 70 or windy day the bike is runs like it's going to get into reserve. But actually it's not.
I have been doing regular maintenance in yamaha authorized dealers. But they are doing something so that problem will not occur for few days. Once it 2 to 3 weeks, the same problem will occur.

I have given my r15 v1 for service.
Petrol tank was rusted totally, fork racer kit has to be replaced and for general service.
Technician was aware of that (Fuel tank can only be scrapped) but he was much interested to clean the tank, which was a foolish idea.
This took them one week of time.

I reached service center for delivery and paid the charges at one shot.
Technician asked me for petrol and i have provided them one liter although bike has 3litres of petrol prior service.
Final stage of delivery - bike was not even starting.
How come then could get the bill paid with un-serviced bike?

And now technician has come to decision fuel tank, fuel pump and fuel injector has to be serviced. Which will cost around 20k.
So they offered a r15 v2 fuel tank instead of r15 v1. Which was said, it would fit perfect for v1.
Fuel pump of v1 will not fit for v2 fuel tank. This was unknown by the technical. Then wtf they call themselves reputed service center for yamaha.
Now technician advised to fit fuel pump of v2 with fuel tank of v2 in my v1 bike. This will waste 3000 rupees of my money.
This is much of dramatic play done by the service center with only intention of money not customer satisfaction.

It is been around 20days still i haven't received my bike. They treat customers very bad and give lame silly reasons - each time i call or reach service center directly.


This peoples aren't even fit to service a bicycle. Only motive is to drink the money from customers.
Please don't go for this showroom.

Dheeran bikes
Address: 45, villankurichi rd, jeeva nagar, cheran ma nagar, coimbatore, tamil nadu 641035
Phone:[protected]

Dear sir,
I complain about your global yamaha service center at naroda ahmedabad, they can't provide proper service about our vehicle yamaha fzs bike, i'm unsatisfied with your service provider and they can't repair proper parts of bike, my problem is in my bike steering are heavy and they can't repair properly that is why i'm complaint to you please take the action for your mechanical department and branch person also there branch phone no.[protected] and asap reply my mail id deepak. [protected]@gmail.com

I took a ray zr scooter form velocity motors yamaha secspeare sarani but store haven't gave me the final invoice in this mein time my battery is broken and i am unabale to claim the warranty, already contacted with velocity a lot of time they haven't send me any invoice yet if i dont get a good answer form this complain i might goto the consumer fouram to do the same complain i have all call records and have screenshot of all those text with velocity,

Hello yamaha i'm from hyderabad i have given my bike fz-s for engine service to india yamaha motors pvt ltd authorized dealer raghavendra motors. They had taken my bike for 2 months to service. And they gave word that they will use genuine yamaha spare parts. But they didn't use any of the part even the handle griper. Comparing current condition of the vehicle is too worse than before service. After service i had faced so many problems as oil leakages from engine, cross fixing safety rod, abnormal noice from engine (Comparing to before service) repeatedly engine getting off after visited the service workshop for second time still the problem has not resolved. Chain has loosed, handle cross, gear shifting has becamed hard & it is skiped for 3rd gear low quality spare parts..
I request you to please solve this problem for me. As they are taking the vehicle service for long time.

I have photos, but not it's too large size to upload.

To whom so ever it may concern

Before details of dispute, i would like identify myself as a consumer of frank yamaha. Details are as below:
Motor registration name: md atif
Motor registration number: ml 05 n 8485
Motor version: yahama r3
Contact number: [protected]

Coming to the matter - my scooter met with an accident 2 months before and i have had given it for repairing in one of your shillong center at frank yamaha, nongshilliang, nongthmai, shillong, meghalaya. Today, i paid a visit to get my scooter and i received disgruntled response from your service representative at aforementioned address.

I was address as 'sale' instead of 'sir' and i was abused for multiple time for i went to inquire for my vehicle, and sadly, sent back home after multiple visit to your service center. I was unhappy, insulted, dis-respected, abused and unsatisfied with such ill response from your service center. I rigidly demand an apology, explanation and result for such response.

My question is - is this how you treat your consumers?

I have yamaha fz s a 9 to 10 month bike having a large gear transmission problem i have complainted several time since i purchased my bike so pls fix it once. I have contacted u several times but issue is not solved i visited lot of service centre till the date and now i am very disappointed from ur service as the problem is from 1 day so tell me what are u going to do with my problem.

I had given my bike as a complaint to raj yamaha, thorraipakkam branch, ch - 97. Engine noice.. After checking important part of the engine was missed added by service person. They kept my bike for 2 days and gave me yesterday back. Today i was far near virugambakkam... Suddenly clutch was not working and local mechanic was unable to handle. I am writing this complaint to take necessary action to that service center for thier careless work and service.

Thanks,
Antony

F25 - bad sound and vibrations from the bike when riding with pillion

My bike has completed 3 free services, the issue is not rectified even after addressing the issue 3 times. Post each service the sound is reduced but after using the bike for a week the sound and vibration starts again. Request yamaha to give a solution for my problem with the investment on your product.

Why the existing owner of r15 v3 can’t get the abs feature for the non abs version... Is it our fault that yamaha launched then same model of r15 with abs with the same price... Did the company play game with customer? Please provide abs system for the nonabs v3. Otherwise itz a west of money 🤬
I am a v3 nonabs owner rahul roy
[protected] its my mobile number
[protected]@gmail.com is my email. Response as soon as possible..