Yamaha Motor India Complaints & Reviews

Dear sir,
I complain about your global yamaha service center at naroda ahmedabad, they can't provide proper service about our vehicle yamaha fzs bike, i'm unsatisfied with your service provider and they can't repair proper parts of bike, my problem is in my bike steering are heavy and they can't repair properly that is why i'm complaint to you please take the action for your mechanical department and branch person also there branch phone no.[protected] and asap reply my mail id deepak. [protected]@gmail.com

I took a ray zr scooter form velocity motors yamaha secspeare sarani but store haven't gave me the final invoice in this mein time my battery is broken and i am unabale to claim the warranty, already contacted with velocity a lot of time they haven't send me any invoice yet if i dont get a good answer form this complain i might goto the consumer fouram to do the same complain i have all call records and have screenshot of all those text with velocity,

Hello yamaha i'm from hyderabad i have given my bike fz-s for engine service to india yamaha motors pvt ltd authorized dealer raghavendra motors. They had taken my bike for 2 months to service. And they gave word that they will use genuine yamaha spare parts. But they didn't use any of the part even the handle griper. Comparing current condition of the vehicle is too worse than before service. After service i had faced so many problems as oil leakages from engine, cross fixing safety rod, abnormal noice from engine (Comparing to before service) repeatedly engine getting off after visited the service workshop for second time still the problem has not resolved. Chain has loosed, handle cross, gear shifting has becamed hard & it is skiped for 3rd gear low quality spare parts..
I request you to please solve this problem for me. As they are taking the vehicle service for long time.

I have photos, but not it's too large size to upload.

To whom so ever it may concern

Before details of dispute, i would like identify myself as a consumer of frank yamaha. Details are as below:
Motor registration name: md atif
Motor registration number: ml 05 n 8485
Motor version: yahama r3
Contact number: [protected]

Coming to the matter - my scooter met with an accident 2 months before and i have had given it for repairing in one of your shillong center at frank yamaha, nongshilliang, nongthmai, shillong, meghalaya. Today, i paid a visit to get my scooter and i received disgruntled response from your service representative at aforementioned address.

I was address as 'sale' instead of 'sir' and i was abused for multiple time for i went to inquire for my vehicle, and sadly, sent back home after multiple visit to your service center. I was unhappy, insulted, dis-respected, abused and unsatisfied with such ill response from your service center. I rigidly demand an apology, explanation and result for such response.

My question is - is this how you treat your consumers?

I have yamaha fz s a 9 to 10 month bike having a large gear transmission problem i have complainted several time since i purchased my bike so pls fix it once. I have contacted u several times but issue is not solved i visited lot of service centre till the date and now i am very disappointed from ur service as the problem is from 1 day so tell me what are u going to do with my problem.

I had given my bike as a complaint to raj yamaha, thorraipakkam branch, ch - 97. Engine noice.. After checking important part of the engine was missed added by service person. They kept my bike for 2 days and gave me yesterday back. Today i was far near virugambakkam... Suddenly clutch was not working and local mechanic was unable to handle. I am writing this complaint to take necessary action to that service center for thier careless work and service.

Thanks,
Antony

F25 - bad sound and vibrations from the bike when riding with pillion

My bike has completed 3 free services, the issue is not rectified even after addressing the issue 3 times. Post each service the sound is reduced but after using the bike for a week the sound and vibration starts again. Request yamaha to give a solution for my problem with the investment on your product.

Why the existing owner of r15 v3 can’t get the abs feature for the non abs version... Is it our fault that yamaha launched then same model of r15 with abs with the same price... Did the company play game with customer? Please provide abs system for the nonabs v3. Otherwise itz a west of money 🤬
I am a v3 nonabs owner rahul roy
[protected] its my mobile number
[protected]@gmail.com is my email. Response as soon as possible..

Sir,
Given my vehicle to for service and informed about the complaint several times but the complaints are still there and i am now totally fed up with the service, what they are repairing, where should i go to make it ready, given 3 times and wasted time and money, please refund my cash back why should i waste my money simply for not repairing,

Service center :-muthoot yamaha, killippalam, trivandrum, kerala
My contact no - [protected]

I have yamaha FZS double disc armada blue from date of purchase i have complaint about gear shifting but problem not resolved it increased day by day . Already done 4th service but condition same.Always service advisor said that time we take care but condition same pls suggest right service centre for resolve this issue.Don't suggest Siddhart yamaha sec 14 gurugram its totally waste of time.

Myself navies dickens from chennai, i have bought r15 v.2 on 2017 august the showroom in medavakkam high road kilpauk the purchase of the bike was on net cash and not on due payment the retailer has been failed to produced rc book for the bike the insurance in the company has been expired and i have paid for insurance renewal to the store manager still now dated 2.2.2019 i haven't received the rc book or renewal insurance i'm fed up of the retailer i just get into the store each and every time they say it would come in a week and said they will call if it's done i check every month still they fails to produce the rc record now i'm not using my bike because of no records i need an immediate action toward the the store manager everything time we approach he fails to resolve this problem we even asked about the rc book details he fail to give and douges us it will come in a week please do take action

I have given my bike for service at sairam yamaha service centre padi chennai on tuesday[protected] but it's been more than 6 days.. They committed to give on thursday but still they didn't start the work.. Unnecessarly they are make me roam here nd there.. Now they are saying to take the bike as they cannot service the bike.. It's hectic. Please look into it..

I given my vehicle for service in cherkal motors kerala vypin, after that that people are not taking the call or not calling us back, i try in dfrnt numbers in that show room also no one picking, how they will improve there sail if they not picking the call, also i have emergency on my vehicle still they didn't responding,
Show room num:[protected]
Address:cherakkal motors - yamaha showroomcherakkal motors, vypin-pallippuram road, edavanakkad, vypeen island kochi, kerala 682502

Respected Sir,

My Self Vikas Yadav. I have purchased a bike from swiss auto (Farrukhnagar) on 11-OCT-2018. The agency owner Sandeep and Dhiraj Kumar. They make a Fraud with me. Total on Road cost of my bike is 138000 INR with 5 Years of Insurance. I have paid 86000 as the down payment. They give me 3 Years of Insurance with low value.

Value of 5 Years of Insurance is 10888 Rupees.

Value of 3 Years of Insurance is 6745 Rupees.

They have made a Loan with Bussan auto Finance amount is 58000. According to my down payment, the Loan amount is 48000. So, I want the difference money back with Interest of Bussan auto Finance. I have tried to make the calls by 3 months. I had visited many times at agency but they are not responding.

It is a very humble request you to please look into this matter. Because due to this kind of dealer and agency owners Yamaha is losing their Valuable customers.

Vikas Yadav

Mobile number- [protected]

I recently buy this new bike in January 2019 and only after 3 days my back tyre was completely empty it was punctured i dont know how since i hardly drive that [censored] not more than 5km in those days, okay that is fine with me i gave that bike to this showroom and they submitted it but after two days they gave back me the bike saying they have corrected the issue, but only following day its air was again leaking and so on days passed on i kept on filling air and it leaks...i again visited the show room and ask them to correct it they again cheated me twice gave the [censored] back, these showroom people are cheating me fooling me giving false details everytime, moreover my fuel indicator is gone mad its shows sometimes full petrol when there is nothing and show empty when it is full i told them to correct it and they again submitted my bike doing nothing handling the [censored] back to me which is still not corrected yet, MY GEARS LITERALLY GOT STUCK IN BETWEEN WHEN EVER I DRIVE I MIGHT HAVE DIED 2 TIME DUE TO THIS, i again gave the [censored] to them they said they corrected it and they have done NOTHINGGGGGGGGG. what the hell is going on is this how you people fool your customers, moreover on the name of free teflon polishing these smart head gave me wax polished bike like what the hell do they think we are fool or what, moreover my back brakes have gone zero they are not applying any brakes i gave it for that too but same they have done nothing and gave me back .
more over from the day first when i met these cheaters i my saying them my bike handle alignment is not proper its moving toward left i submitted the [censored] for that too they said they have corrected but you know what come and check my bike and then tell me if its coreected or not. i was my biggest mistake to go for YAMAHAHAHAAHAH

now tell me one thing is this how YAMAHA fools its customer what you want more money okay i am fine giving that but what the hell you people gain wasting peoples time what is going on should i sell that [censored] to waste zone or what ... its not been a month and this bike has turn into [censored] ...

answer this asap or i am going to case very soon i am not that kind of person who let go things easily believe me

Gave my bike for general service on 30.01.2019 in j k auto agency tiruvannamalai. The job card no. Is 1804171. Little oil was leaking near the front shock absorber. The service person told to replace the oil seal which costs around 250. I asked them to replace the oil seal and left the service centre. After 2 or 3 hours, the service person called me and informed that the inner tube (Costing rs.1400) of suspension has damaged and it also must be replaced. If not replaced, the oil will be leaking again and the new oil seal which they replaced now will not be effective. I didn't know what that "inner tube" meant. When i went to take delivery of my bike, they showed the old inner tube which was brand new and not at all damaged. When asked about it they said that because of wear and tear it has damaged. My vehicle has run for 19401km only. The service guys have cheated me and replaced the inner tube and have charged rs.1400 for that. I am very much upset with this attitude of yamaha. Please make sure that this doesn't happen to other customers and give back my rs.1400 which you guys have cheated on me.

This is to kindly bring to ur notice that i own yamaha r15 v3 and is 6 months old... I have been experiencing a long thudding sound while down shifting the gears and also a very irritating noise while upshifting the gears as if the clutch and gear are not operating in rythm.. Also irritating sound from chain and chain lock while running, chain is slightly rested when the time of delivery of new bike. I have complained it to ur authorised service station.. But was returned the bike with no proper solution.. Again i also had mailed the issue to ur company but no use... I have currently sent my bike to ur work station where ur people have asked me to wait as higher authorities will look in to this matter but even after 7 days there is no progress... I m planning to take this matter to consumer forum if i dont get proper results... I m from calicut kerala and my bikes registeration number is kl 11 bl 5132.. My vehicle engine no is g3k5e0019159, chase no is me1rg5216j0019149 its in ur service station at power bike and the matter is in hands of amg yamaha bulding no 27/2181... Which situated in 2181 mini bypass rd nr kallathankadav bridge. I would request u to take this matter seriously as i m a very die hard yamaha fan and am really dissappointed with this approach... It is under warranty and i need the problem to be looked upon promptly.. I need to get nee chain and socket through warranty.

Hi,
To whom so ever this may reach to...

I recently bought a yamaha alpha from samukth motors in medavakkam chennai.

The asked me to submit mu original aadhar card for vehicle registration purpose, at the time of delivery on 19th jan 2019 when i asked for my aadhar card, the showroom people said that they have in another file and will return it to me the next day. But when i asked them the next day they very coolly said that they have lost it and asked me to get another copy by myself.

Adding to this they have also misspelled my last name on the invoice and as well as the insurance. Today it has been 5 days (24/01/2019) there is no communication from the showroom. When i called them today they said that the insurance company server i dead across the country and they are still waiting foe the server to be up and running. (I wonder how on earth this can happen!!! Is the insurance company in such a bad state that they cannot get their server up and running if its a nationwide issue?)

Regards,
Frank.

Hello team,

Please be informed i had purchased yamaha fascino on 5th november 2018 from vimal motors (Yamaha show room) address: sr no 32 bharat mata chowk, alandi dehu pahata, pune - nashik hwy, moshi, pimpri-chinchwad, maharashtra 412105.

While buying vehicle i had received only gate pass from showroom owner nitin. Pfa copy
Since i bought this vehicle i am keep getting promised by yamaha team regarding the vehicle registrations and other pending documents (Owner’s manual, vehicle invoice, service book, insurance copy).

I am keep following in an internal of 10 to 12 days every month with nitin and yamaha team regarding my vehicle registration, now it’s almost 3 months to completing yet there are no signs of vehicle registration and pending documents handover.
Every time i am getting fake promises from yamaha team stating. “sir your registration will be done in next week for sure. I am super frustrated with this pathetic services and silly reasons from yamaha motors.

I am trying to call yamaha customer care however the executives are promising another fake promises stating sir you will receive the call from yamaha in 48 working hours.
When i requested the yamaha customer executive to transfer my call to their senior managers they are strait forwarding refusing with reason “sir this is not in our policy to transfer the call to seniors, we have forwarded your request to our concern team and they will get back to you”. Since i raised the complaint till date i had not received any updates from yamaha. I am struggling with this since very long time and don’t have any faith on yamaha support.

There are no evidence (Email, sms) shared with me by showroom owner regarding the documents submission for registrations.

@ yamaha team could you please help me to understand is this a standard or the quality process of your organization how you work?

Note for yamaha team:
This is my biggest mistake in my life i had kept trust on yamaha and purchased vehicle.
I am expecting my vehicle 100% refund at earliest. Please help to co-operate the same, so that i could look forward to buy another vehicle.
If i did not received any response from yamaha regarding the same at earliest, i will be sharing this feedback socially also raising case on yamaha in consumer court.

Apologies for the above hard decision as i don’t any have other option with me.

I have buy yamaha fz 16 standard model 18 month ago. And in 18 month i have drive only 13500 km. Now i have problem in my bike like drive chain & spocket noise, handle cone set noise, and fr jumper lickage from last 2 months. And dealer said it's all parts not cover in warranty. I have alos buy extra warranty from yamaha. So how can trust