Yamaha Motor India Complaints & Reviews

1) i purchase yamaha fz s bike on 18/10/2018 from shreeniwas yamaha, pooja park, near sai baba mandir rajiv nagar cidco, nashik. But still my bike rto registration not done. Showroom authority said that there is rto dept. Problem for delaying. So i asked in rto office in nashik about my problem. Then they found it that showroom authority not paid there registration fee. That is why my file is pending for passing. When i asked about this matter to the showroom persons then they give me unsatisfied answers.
2) one more thing i notice that why the showroom persons put purchase date in my rto file is 22/11/2018. But i purchase bike on 18/10/2018 date.
Like is in process.in after that they ignoring my phone calls also.in mean while traffic police captured me twice and fine me for not registering in two months.
So i request you to please do kindly look in this matter immediately

Thanks & regards
Nilesh wadile
Nashik

Hi dear yamaha team,

I am very sorry to share my worst experience with one of your service centre located at shimoga 'om ganesh motors'.

I have ordered for some spares (Cone set, mask... Etc...) and it's around 1 months over also paid advance of 500 rs. I have not received any calls regarding the spares.

Vehicle : r15 v2.0
Year : 2017

Please make spares available asap

As my bike's front brake keep jamming periodically while trying to reduce the speed it completely holds the front brake only by itsel[censored]ntil the vehicle stops or again apply it to release the front brake this is highly risks the life of mine while riding at high speed i already complained about this 4months before but they simply serviced the vehicle and returned it to me but now again it is happening so i took a video also about this issue and shown to the dealer's mechanic they accepted the issue but yamaha's so called service engineer doesn't have any idea about that issue and keep trying to explain how the abs works but the issue is the front brake jams even without applying it. So i wanted to take this to the next level please help me to resolve the issue.
Herewith i attached the video also for your reference.

I am a big fan of yamaha automobile and bought yamaha fz25 on 7th october 2018 from aquad yamaha (Kamarhati, kolkata, west bengal, kol-700058). Even after 2 months of buying a new vehicle in cash, i haven't received any documents like insurance, vehicle registration is still pending and bike is in my home from last 2 months. As a result i can't even drive my new bike without vehicle registration in kolkata. I am recursively contacted aquad yamaha (The dealer), but they giving me a date over date. Presently i'm very disappointed to choose yamaha now because of poor after sales service. Feeling extremely bad after connecting to yamaha and they're simply wasting my time. Please look into this matter or please tell me the procedure to get my money back as i don't need the bike now.

I have purchase fzs1 mh20eq2270 16 month ago but last couple of day we oil obser leakage on front fork so accordingly company policy we contact to dealer but he denied to cover on warranty. As per manual front fork, rear shocb has 5 year replacement warranty.. So please resolve thia problem on urgent basis..
Also your dealer not manners how to talk customers..in time of purchasing bike dealer are talk very sweet and after buying and found problem he talk badly.
This is not expected from yamaha. Also me talk my friend not buy yamaha bike beacause very warst experience...

If my compaint not resolve then we going to consumer court
..

Regard.,

Dnyaneahwar phuke
[protected]

Hi,
Before describing the problem i would say i am in depression because of yamaha motors as they are mentally and economically harassing me.

Now coming to the point, i purchased yamaha fzs-fi version 2.0 on 19th oct 2018. From the first day heavy vibration issue was there. But vibrations will only start at 48kmph in 4th gear and at 58 kmph in 5th gear. After complaining it was said that it will be fixed in first service.
I have done the first service on 19th nov. After service also the problem did not change even 1%. Then it was said that you come on 24th nov, we will resolve it as we are thinking this is assemble issue.
On 24th nov this was my third visit at service center. The person has done something with the assembling and now also the problem did not changed a bit. Now the service center representative asked me to come on the next day that is 25 nov.
Now this is 4th time i am visiting the center. The whole day the mechanic took some try and at the end of the day heavy vibration problem did not changed a bit.
Then the service center representative told me that we are escalating this issue to my senior person who is regional head as we were thinking this is assembling issue but it is not resolving.
I was asked to bring my bike on 28 nov.
Now on 28 nov this was my fifth visit to center. The senior person looked into the issue and after analyzing he said that it is engine issue and we need to open the engine and we will replace the crank. As it may happen that crank is not able to transfer proper power to bike. But he was not sure that the vibration issue will be surly fix then. As my bike is just one month old and only 700 km driven i did not agree with the decision he was taking as opening engine will start producing some new problems. I said if you are not sure then please go for some other option. Now he asked me to escalate this issue again to his senior. Now he is the rajasthan state head and he will check the bike.

On 04th dec this is my 6th visit with the same issue and now after analyzing bike the senior person said either gear is not proper in engine or there is a balancer in engine that need to be replace. Now another person and again another diagnose. He is telling that we need to open the engine and we will give try on the gear and balancer but we are not sure that only these parts are generating vibration.
He is saying that my bike is the first in region with this heavy vibration issue. So we are not sure with the solution.

So this is like some r&d they are doing on my bike. And as yamaha has delivered the defected item to me, i feel like i am robbed by yamaha company.
If i would have given my bike to the first person, then he would have changed the crank. If i would have given the bike to current senior person, then he would change gear and balancer. So i think there is a huge mistake in my bike and i request to replace the item or refund me the money as this is mentally and economically harassing me.

My bike is one and half month old and only 700-800 km driven. I am not able to use this bike as the heavy vibrations issue is very irritating. Kindly help me with this problem.
My contact details: [protected]

Respected Sir/Ma'am!

I am Chaturbhuj, from Rajasthan, India. In the month of June 2018, my bike Yamaha R15 Version 1 broke down in Jaipur, Rajasthan, India. I called Yamaha service centre and they transferred my call to Shubhlakshmi Yamaha, Jaipur.
After few day, in the month of June, 2018 only, two guys came from Shubhlakshmi Yamaha and picked my bike from Maharani Farm, Jaipur. They didn't provide me any receipts or else. They asked me to come Shubhlakshmi Yamaha Centre. I went there in the morning and came back in the evening but they didn't pay any attention to my requests. They didn't check any problem in the bike and they just told me to go for full engine work.
Even after giving my consent, they didn't do any work in my bike. During these five months, I tried to call Shubhlakshmi Yamaha, but their call number is always busy. I called Shubhlakshmi Yamaha Service Centre but there is no solution. It's been more than five months and my bike is parked in Shubhlakshmi Yamaha unrepaired.

This is my final request to Yamaha Motors. If I don't get my request resolved within 15 days, I am going to file a suit against Yamaha Motors India. I hope my request gets resolved as soon as possible and I get my bike repaired as well as delivered.
For your perusal, I am not going to pay any cost to anyone for the repairing services because whatever the cost will be, it shall be compensated against my 5 months inconvenience cost. I may also seek compensation in consumer court as well if I don't get my complaint resolved within 15 days after serving a 15 days notice to Shubhlakshmi Yamaha as well as Yamaha Motors India.

Bike Registration Number: RJ 04 SD 4000
Motorcycle Dealer: Shubhlakshmi Yamaha
Dealer Address: 783/84, Opposite Sitabari, Near Sanganer flyover, Tonk Road, Jaipur, Rajasthan 302011
Bike Given for Service On: June 2018
Current status: Unrepaired and Undelivered

Thanking You!!

Regards,
Chaturbhuj
B.A. LL.B. (Hons.)
National Law University, Jodhpur

I have got a brand new Ray Z and found the battery is a defective one within one month after purchasing. Applied for battery replacement in warranty to the dealer. Its been 20 days that I didn't receive the battery yet. It's not even 2 months I have used the bike. Whenever I am calling the service desk, the reply I am getting is battery is not from yamaha, so we wont take the responsibility. The shocking thing is the same reply I got from yamaha customer care as well.
My question to yamaha is we are buying the battery along with the bike. We are paying to you for the battery as well. If the vendor is not good or their service is not good, its your responsibility to change the vendor. Very disappointed with yamaha

Dear
Yamaha motor india company mengnment officer,
मेरा बाइक का model है yamaha sz-rr new

में आप लोगो को कोस दिनी पेहेले मेरा बाइक का "yamaha sz rr" carboretor problem का complent क्या था, आप लोगो ने अस्सी तरह से मूझे मेरा बाइक ठीक नही कर दी, इसिलए मेरा बाइक का ओर एक प्रॉब्लम सुरु हो गेया,, हमारा यहाँ मतलब dibrugarah में बहोत ठंडा पर राहा है, में ये बात इसीलिए बात राहा हों कि किसी भी नई बाली बाइके 2 या 3 साल की बाइक ठंडा मौसम में एक kik या एक self से start हो जाता है,
मेरा bike का main problem ये है कि में जब सुबह बाइक को start करना सहता हों तो मेरा दिमांग खाराब हो जाता है, किक मारने से start नही होते, किक मार मार के self मार मार के पोरीशन हो जाता हूं, मेरा बाइक लेने को आज दिन से 1साल 2 mounth हौवा है, आप लोगो की yamaha bike ठंडा दिन में start नही होती है क्या?,, ये 1 साल में अपनी बाइक की एक बैटरी ओर पुरे carburetor सेट को change किया, इतना नया बाइक का एटना ज्यादा प्रॉब्लम हो राहा है 2 या 3 साल में मेरा बाइक उस प्रॉब्लम की बजह से कबाड़ी को बेसना पोरेगा,

इसिलए आप लोगो ने मेरा बाइक को पुरी तरह से ठीक कर दीजिए,,
Plz help me, मेरा contact no-[protected]//[protected]

I bought an yamaha saluto 125 cc last year. I did all the service on time (Before reached the given km). Every time when i give the vehicle to service, they are saying many issues and billing around 1000 rs.in free service period. After an year, i feel the vehicle condition is very poor and i took the vehicle for service. Now they are billing between 4000 to 5000 and saying many part need to replace like chain bracket, break shoes, air filters and some work in fork. When i asked the mechanic he said, the vehicle ran 12, 500 km, after 12, 000 km, need to change all of these parts.
Before this i had splender+ even i drives it for last 11 years, i didn't spend this much amount in that vehicle life. I changed only once the chain bracket. Compare to this i feel that 11 year old vehicle is much better.
I didn't expected this kind of poor quality from yahama.

I bought facino on 14th november 2018 from vardhman yamaha guduvanchery

Vehicle driven only 199.5 km, then i found there us there is no sufficient gap between headlight and body. Because of this issue paint got damaged.

I informed to delar, they told me to check with service center.
Then service center person told not possible to replace the damaged part.
Only we can do repair work. Because its wrongly fitted.

I register complaint in yamaha india, till now one contacted me for this issue.

No vale for customer for after receiving money.

I am a huge fan of you. I owned a fz15 2009 model till last october 2018. I am writing this email because i was cheated by a showroom when i went with a huge dream to buy fz25 to own another machine of yours. He's what happened.

I visited this showroom on sep 2nd and 3rd 2018 (Nadhanii motors yamaha located at ooty - showroom which is not registered yet when i checked with yamaha customer support). The main branch is located at mettupalayam, tamilnadu. I spoke to the manager siva subramaniam regarding the purchase the on road price was 1, 44, 750. I wanted to exchange my fz16 (Which they promised to take for 25k which was taken only for 15k later) without any loan. I paid the amount of 1, 15, 000 within 3 days. Unfortunately when i paid the final split amount of 45, 000. The showroom manager said "the electronic billing system is not working and i will send the receipt in email". I work in bangalore, i had to leave, so i left the same day i paid the 45k. I was calling the manager regarding receipt, he said he will send and never sent for a week. I became suspicious and traveled back to ooty. I called up the gm (Don't know the name) of the showroom regarding the bike. I got to know through the gm that the manager had not billed the 45000 amount. Later after investigating the manager, i came to know that the manager siva subramaniamam had booked the bike under his wife's name and applied loan for 45, 000 which was the last split amount i paid.

Here is why i am writing the email now. I somehow managed to get 20k from the manager but he is hiding somewhere and doesn't pick my call to get the remaining amount of 25k. I complained to the gm regarding the manager. The gm in turn dismissed the manager and did not take an effort to get my money back from the manager. I gm was very rude and said that "get your money from the manager and pay that to get your bike delivered". When i gave a complaint to the police station, they refused to file an fir since the gm knows the deputy commissioner of police in ooty. I was helpless, depressed and worried. I couldn't do anything. I need both my money and my dream bike fz25 which is pending delivery. I lended money to pay the remaining amount to get my bike delivered. Now that i have got my bike delivered on 8th nov 2018 after 2 months after paying full amount and now the registration is also done. But i haven't got my 25k cheated by the showroom.

I was made to travel 5 times from bangalore to ooty (My hometown) which is 8 hours journey, which costed me 8000rs. And also they made me to take leave for 2 weeks due to this problem where i got a loss of pay from my company. I claim a compensation on that as well.

Now my only scope is yamaha motors india. I may have to complain in consumer court, for giving authority to rowdies to do business with yamaha. Also i will have to go to consumer court if no action is take by yamaha motors india.

Short note on the owner:
The employees of this showroom says that he does not provide salary where they had to beg to get salary. Also he had cheated many people in and around his area to get wealthy. Same in my case. He has police power. I couldn't do anything being a common man. The gm frames a story that the manager is my relative. I have no idea who the manager is. I have never ever seen him before.

I want my money with compensation for my leaves and travel. And more than that i was depressed and worried and had alot of health issues due to this problem. I hope you do the needful asap. I

O buied yamaha fz on dt 07.11.2018 from airavat yamaha karad. As i am resident of satara they gold me that they will do crtm passing from karad rto then i have to go to satara rto for passing
Even after 24 days of buying a new vehicle crtm through karad rto still not done any documents like insurance etc are still not given to me. I am tired of calling st yamaha karad. Booking done in the name of akshay avinash more

The authorized service center pearl yamaha kukatpally hyderabad,
They are not maintaining standard servicing.
Engine oil is not genuine and engine sound is not smooth in 300 kms after servicing. Even they don't know how to adjust the breaks. Don't we have other works to visit always for complaints to your service center. We are coming to your service center only for warranty, not for spoiling our vehicles.

I booked bike in raj yamaha showroom at velachery branch on 20th nov & i paid full amount for vehicle. They committed to give on 26th nov but still they not handover the bike. They give wrong information in day by day. I'm very disappointment to choose yamaha due to this kind of worst dealer. Feel badly to connecting yamaha. Its affects my personal life also.

I've been giving my yamaha fascino bike for service center to global yamaha located at near stadium circle in ahmadabad since i purchased it in 2016 and to be very honest my experiene with it has gone only bad to worse. It seems they never fix anything in one go. I always have to come back to tell them about the isssue immedialtey after the servicing and it has happened regularly. This time they went too far. My self start was working properly before servicing and immediately after servicing my self start stopped working properly and when i ent to show them they told me to change the battery and the self motor. This is one way of taking money from the customer's. They told me that for a new battery it would cost around 1500 but i got the same and genuine battery from outside for only 1200. This shows that they are completely lying and are robbing the customer's money's.

Hi Yamaha India,

This is Rajkiran, hereby wanted to share you a story where I encountered a very weird experience with one of your Service centers in Beeramguda, Hyderabad (Raghavendra Yamaha).

I own R15 V1, 38B1 2010 model. I came to Rise Yamaha Showroom which is nearby to me and asked to replace Clutch Plates, Front Disk, One Way clutch, and Self motor, out of which Rise Yamaha has only Front disk with them and asked me for one week of time to get the remaining items. Since it is a too long time, I called Raghavendra Yamaha which is nearer to Rise Yamaha and got to know that I am getting the spares there, so I went there and here starts the problem. I knew that my model has only 4 clutch plates whereas 20P1 and remaining models of R15 V1 comes with 5 clutch plates, but he was stubborn and said V1 will get only 5 clutch plates, I have been dealing with R15's since my childhood blah blah, Ok then I made a note that after opening my bike if these are not for my bike I will return them, and he said yes. I took One Way clutch which also he gave me of FZ model and told that it would fit in, 5 Clutch plates, 4 Friction/Pressure plates from him, he charged me extra 2% for using my card which is around 189rs, I questioned him for the extra charge and he was like, if you want to take them pay extra or get away from here.

I took the spares and submitted to Rise Yamaha service center guys, and they opened my bike the next working day that is on Monday. As I said my bike has only 4 plates and what the guy sold me are not for my model, even the one-way clutch doesn't fit. I called the Raghavendra showroom spares guy and told the same, he is reluctant to take back the items even when they were not opened and that was his mistake giving me the spares which were not for my bike. I spoke to Rise Yamaha spares guy and he convinced him to take back them after cutting the GST which is around 700rs. I refused to do so, because even I tried to explain to him, without any knowledge he sold the wrong spares to me.

I am working in bosch automotive i had purchased yamaha version 2.0 2 and half year before. I have driven 15200 km till now. I used to service @ correct time. Jst month before i faced chain issue i had replaced total set around 4 k. Now i m facing starting issue. Starter motor is not starting. Motor coil issue. Does this failed within 3 yrs not even came for 20k. Such a bad quality starter motor used. Totally disappointed with a product quality. I choosed this bike only because of quality but now i feeling why i choosen.

To quality manager,

I had purchased yamaha alpha sooty 1 year back from the sahil yamaha dealer boisar dis - palghar maharashtra, the sooty has run approx 6000 km in 1 year and during 1 year it's speedometer and gear wire has broken. I just want to know that you people used such a bad quality that it gets break in 1 year. I have also attached bill copy for reference. And reply me on [protected]@gmail.com

Dear yamaha,
I have purchased a 150cc bike fz-s from ratlam motor on dated 02.11.18, but since 16.11.18 it's giving orange indication of oil. When i contect to delear he just repair relay after some charges. After two days same issue has been repeat after running supped of 70. Plz help to close the same.

Aatik khan
[protected]