Yamaha Motor India Complaints & Reviews

Did my servicing 2 weeks back and now they are saying the front soch absoseber has less oil as it is producing some noise. There was no complaint like this while given in service. I asked i am ready to pay for oil changes but not for the labour charge. They are not ready to listen and saying it’s not getting covered in general servicing. If the mechanic can not recognise the issue during servicing how it is expected for a non tech person to find out.

I have been facing various rusting problem with my bike fazer 25 from 1-2 months of purchase. Various internal parts some nuts bolts have started rusting and the major rusting is on the disk brakes which is very dangerous. After repeatedly complaining the service center they have ignored my issues. The service centers name is aims yamaha thane. I am providing the details expect you to give me proper solution for the same.
Vehical no:mh 04 je 8027
Model:fazer25
Contact no:[protected]
Mail id:adidhawle. [protected]@gmail.com

I own szrr version 2 purchased on 1 jan. 2017 reg no. Hr51bm*. From that date till now it's a piece of #. At 1700km it's meter wire torn out i complaint at service centre they simply asked get the new one it's a common problem in our bikes and u paid labour+ spare. Then again at 3200km it's meter cable worn out again i paid the same now serious night mare come at after service just clocked 64km and the spark plug fused am driving at night around 10 pm and bike won't start i called my friend and he pushed my bike with his bike around 8km at night imagine it. Now more over after opening the toolkit the most interesting twist of yamaha came that yamaha does not even provide a tool that is used to open a spark pulg in emergency. Even hero company provided that (Shameful yamaha). Next day i visit to dealer and they told me that they charged me to bring my bike to there place. (Greedy company) as i'm not ok with that so call my friend to again push it to service centre they again charged me for spark plug +labour (I am # off tired with this bike). Now at 4400 km the circumstances came to life threatening that at moving with the speed of 50kmph suddenly clutch wire torn out and behind me there is a full loaded truck with iron bars public somehow managed to stop that truck and after that incident i am not harmed thankfully now immediately i visit the service centre with worn clutch they all get shocked and what the # is that the manager mr. Punia in a slow volume asked me that give clutch+ labour charge. Here it comes to my life and they don't even bother.. All these things happened to me with in 4500km which is total km from date of purchase. (This is your international brand... Shame on you people)
Now from today incident i have all photos off all incedents with me along with bill. Yamaha i asked you one question about all these things what is your quality that meter wire broke 2 times 1 clutch wire. I am here to listen to your response with in 2 days and there after consumer courts are not very far..
Pls. Provide me the solution regarding this i am fed up with this o[censored] take money better provide quality also get me my response from higher authorities as soon as possible

Also all these incidents are fron green automobiles faridabad. I only visited that service centre.
Also provide me the basic tools to minimal open my sparkplug if any this truoble came in future from your product side..

Your slogan is "yes yamaha"

And acc. To my opinion it's "no yamaha", "never yamaha", " greedy yamaha"... And even more

Look into your q. A department to get done with my answers soonly.

Viresh kumar singh
Faridabad
Haryana

I have booked Yamaha RZS-FI at Sri Motors, Kattupakkam, Chennai and got it delivered on 18th February 2018. From the day one I am facing low air pressure problem in the rear tire. Even I have checked for any puncture but there was no puncture reported. Still I am facing the air leak issue in my bike rear tire. This tire was fitted with Tubeless tire. I need the concerned team response to replace the complete Rear Tire along with Rim Assy.

Hi sir/madam
My mother in law have a fascino scooter, i have done the service on 09/10/18 at pace motors south nada, kodungallur. And they adjust headlamp position for no reason. I didn't tell them to adjust. Yesterday (12/10/18) headlamp start fidgeting.. And i went to the service center today and ask them how it happens. Nobody knows who repair my fascino even service advisor. Now they told me to change the doom.. It's their fault. So kindly take action to this dealer for doing like this.

I have given my yamaha fz bike for second service at walters yamaha, #33, medavakkam high road, kilpauk, chennai-600 010. They changed engine oil only but i have paid rs.950.00. Explanation also not sufficient and correct. Please confirm why this much money for free service?. Please visit | investigate and take urgent action because many customers are suffering.

Scooter was given for 2nd service at yamaha service jakkasandra.
Front disk breaks are making bad sound and getting skid. Extremely bad servicing.
Totally dissatisfied.
The executive there asked to ride 15 km to check.
The scooter makes sound just like a old 20 years scooter or a truck... Wherea the scooter is just 3 months old and 1500 kms run.
Kindly suggest what to do?

To whom it may concern, sir i have bought a yamaha r3 bike 2018 model in april 2018 from royal yamaha motors, jammu and ever since i have bought it, the front shock absorbers of my bike are not performing well, they are giving a weird nose when they go down and come up, i have told this about my dealer and he said when the engineer comes from the company we will tell u and u can tell your complaint to the engineer, and the engineer comes from the company at the date 9/10/2018 and i had got a call frol the dealer and i had gone to the showroom at the above said date and the get my bike checked by the engineer and the engineer behaviour towards me was so unprofessional, he test rode the bike with me as a pillion and i was getting the noise even as a pillion but he said he is not getting any noise, he said these noise comes from the shocker, sir i have been driving bikes from the past 10 years and i had owned a lot of bikes in this span of time but none of them has given me this type of noise from the front shockers and u was so frustrated with the engineers reply and behaviour.
Hes said fine we will open your shockers and check them and when they open them they said that shocker oil was less in both the shockers and then they put some oil in the shockers and handed the bike to me but the noise was still the same.
My question to you sir is that, you are giving such services to your premium customers, in just sfive months my whole bike was opened, u just fir urself in my shoes and think, i want to get my shockers replaced in warranty, plz sir look into tvis this matter, u don’t know how we students get these premium bikes from our parents and you are giving such a pathetic service and reply, i just want my shocker to be replaced in warranty
And the name of the engineer who checked my bike was mr. Yashpal singh yash

I am purchasing yamaha fz250 since 13/02/2018. Last 1.5 month i have facing so many issues like ignition switch lock loose, brake not working properly, starting problem, noise is coming from engine side & chain set. My vehicle is in workshop for last 15 days they don't have the parts even they never called me and never update he status when my parts received or not i am very much dissatisfied with the services provided by the workshop & specially mr shukla
Kindly give my vehicle today with resolve all the concerns other wise i am sending a legal notice to you.

Regards
Nitesh
[protected]

I recently services my yamaha fz25 in tanushka auto baguaihati kolkata.
My bike was giving minor issues and heating problem, the engineer suggested clutch assembly change and replacement of chain sprocket. I also asked him to check and clean my fi system (I thought it was not working properly).
The next day i collected the bike and got back home just to discover that the axel nut was not fasten. I narrowly escaped a near death accident while i was riding at 40 kmph. After contacting the service center they refused to pick up my bike and the reason given was that their is no such service available.
To add to it when i sent pictures of the carelessness of the services center to the manager he called me and replied that now the issue is solved so nothing more needs to be done from there end.
These people don't understand that it almost caused me my life. And even after paying 6000 rs all the issues remain the same.

Got my bike yahama r15 five months before, after second day of purchase, i had a problem with self start, i asked to repair that one in my first service itself, still

That problem was not rectified, and main thing is worst engine performance, it is not able to touch 70 km/hr speed, some unwanted noise are coming out from the engine,

Again i asked to service section to fix it, they didnt fix it till now, very worst service, why i need to get a bike of one and half lakh rupees without self

Satisfaction. I thought they gave a secondon bike to me, because engine performance of my bike very worse. Really worried abt it. Worst showroom in pondicherry is

Srinivasa motors, address: no. 1, 2 & 3, 100 feet road, near hotel janakiram inn, sundararaja nagar, mudaliarpet, puducherry, 605004. Kindly request you to refix my

Bike condition as new one. A good service is needed.

People are working there are not really serious about the customer satisfaction, they only concentrating on the sales side. They are not giving response to me. Very

Worst dealership. If i know this before, sure i would go for honda cbr. Now people working in srinivasa motors clearly made me understood. My brother too looking for

Yahama bike, damn sure i dont suggest to take yahama motor bike especially in srinivasa motors, why he need to suffer the same, very bad ownership.

My bike details

Name: s. Sridaran
No - 107, angalamman koil street,
Sonia gandhi nagar, shanmugapuram, puducherry 605009

Bike no : py05 e 1814
Mobile no : [protected]
Email: [protected]@gmail.com

Hi sir.. I bought yamaha ray - z on last year (2017).. I have completed only 4 service still now... And though i done last service on past 10days, selfstart and pedalling is not working properly.. I have informed to showroom about this issue.. But still no one is responding...in case of any medical emergency what will we do? Please think about us.. So i request you to take immediate action..
Thank you sir..
Name : kalidoss
No: [protected]
Showroom place : cuddalore

1547 and 48, 55 ward,
Sivaji autos
Deedi buildingkaimanam junction, kaimanam thiruvananthapuram,
695032.

In this service centre provide a bad impression to the customers. Im also one of the person got bad services like washing is not properly done. Its not only my problem. Most of the customers are providing complaints to this service centre. They didnot produce the complaint register book also. So kindly inspect this service centre and make a better service to the customers

In indeed i applied for a job in yamaha after next day i got sms from yamaha one of mr grisha srivastav he told me they changed rs 6000/- for the post of supervisor and same day i got call from mobile no[protected] and told me to deposit amount in one of mr rajat kumar sagar a/c no[protected]& next day they call me to deposit amount one of vipin kumar a/c after deposit amount not any appointments letter i got and he is not pick my call.
Please tell me what can i do can i go to police station i file a completed against yamaha.
Vijaykumar
[protected]

Hi,
Last month, i got my bike serviced yamaha service centers in kilipalam, trivandrum, kerala. They billed me an amount around ₹10000/-.

When i chose to pay using my card they said that i will be charged a further 1% processing the payment.

Out of curiosity, i asked why they had to collect an additional charges from my side while making card payments when the government of india is so keen on promoting cashless payments or so called digitalisation. Since the manager wasn't available at the moment, the staff herself told me that the bank would be charging extra charges for card payments for which they have been instructed to collect the same from the customers.

Subsequently when i enquired the matter, i came to know that it is the vendor's liability
To pay the additional charges and not the end customers. Kindly clarify the same.

During ridding noise occurs from handle when bike goes through potholes and bump road. Also bike handle moment is hard. Still bike has run only 6000 kms only. So bike is in warranty period. And this issue occured.
And such problem i am facing so i am completely dissapointed with quality.
Please resolve this issue.
This issue i am facing from last 4 day.

I gave my r15 v2 black for changing complete back portion (both side tail) when i submit my bike its 10:00 am they said my serial no is 4 and they said to collect bike at 12:00 pm and when i came to collect my bike at 12:30pm my bike is standing there as it is as i left, they are doing service of other bikes and scooties, your supervisor(jitender dahiya) is not doing his job honestly..my kind request to yamaha motors to change the supervisor
Place: najafgarh, new delhi-110043
Date: 30/09/2018

The front mudguard has damaged while changing the fork oil from authorized yamaha service center cag yamaha coimbatore on 20 sept 2018. Eventhough they accepted that this is happend from their side, are not ready to replace the broken part with new one instead offering an old piece. Moreover they are saying the mudguard of fz is very brittle and often brake. What to say...
I have been charged more than 3200 for the service. Attached the bill and images of the bike for your reference.

Hello,

I have purchase yamaha fzs in april-2018, at time of purchase right side leg cover (Generally where battery is located) was not properly fit and i had complain at that point of time. Dealer (Planet yamaha maninagar) assured me to fit it properly. Now since last six month has passed but facing same problem. Every time after paying rubber charges of rs 10+gst still that side cover will loose always. After complaning no one is listining

If you guys are not able to provide proper service and proper product, then why your are selling such defective products. Further services was also not done proper, every time i am complaning for fuel sensor, but no one is taking any action.

My name is vishal b bothra.
Vehicle purchase in april-2018
Vehicle no gj27ce5855
Contact no [protected]

I K.Pavan Asrith recently on 22/09/18 gave my bike for servicing at Venkatesha motors Yamaha service centre, Erragadda, Hyderabad, Telangana and they haven't washed after servicing saying that the washing motor has broken down and they have given me the commitment that they are going to wash my bike at any time during their working hours.So for that I have taken my bike for washing the very next week on 28/09/18 and they denied that there were many bikes to be washed after waiting for 15 long minutes breaching their commitment.So when I questioned them hardly and shouted at me back very rudely in front of other customers which was an insulat to me as a respectable person.Is that the way service staff behaves with their customers.Are they eligible to work and is this a kind of people recruited by Yamaha company.I really suggest my friends not to buy from Yamaha.Really disgusting behavior by the staff.