Yamaha Motor India Complaints & Reviews

I've been giving my yamaha fascino bike for service center to global yamaha located at near stadium circle in ahmadabad since i purchased it in 2016 and to be very honest my experiene with it has gone only bad to worse. It seems they never fix anything in one go. I always have to come back to tell them about the isssue immedialtey after the servicing and it has happened regularly. This time they went too far. My self start was working properly before servicing and immediately after servicing my self start stopped working properly and when i ent to show them they told me to change the battery and the self motor. This is one way of taking money from the customer's. They told me that for a new battery it would cost around 1500 but i got the same and genuine battery from outside for only 1200. This shows that they are completely lying and are robbing the customer's money's.

Hi Yamaha India,

This is Rajkiran, hereby wanted to share you a story where I encountered a very weird experience with one of your Service centers in Beeramguda, Hyderabad (Raghavendra Yamaha).

I own R15 V1, 38B1 2010 model. I came to Rise Yamaha Showroom which is nearby to me and asked to replace Clutch Plates, Front Disk, One Way clutch, and Self motor, out of which Rise Yamaha has only Front disk with them and asked me for one week of time to get the remaining items. Since it is a too long time, I called Raghavendra Yamaha which is nearer to Rise Yamaha and got to know that I am getting the spares there, so I went there and here starts the problem. I knew that my model has only 4 clutch plates whereas 20P1 and remaining models of R15 V1 comes with 5 clutch plates, but he was stubborn and said V1 will get only 5 clutch plates, I have been dealing with R15's since my childhood blah blah, Ok then I made a note that after opening my bike if these are not for my bike I will return them, and he said yes. I took One Way clutch which also he gave me of FZ model and told that it would fit in, 5 Clutch plates, 4 Friction/Pressure plates from him, he charged me extra 2% for using my card which is around 189rs, I questioned him for the extra charge and he was like, if you want to take them pay extra or get away from here.

I took the spares and submitted to Rise Yamaha service center guys, and they opened my bike the next working day that is on Monday. As I said my bike has only 4 plates and what the guy sold me are not for my model, even the one-way clutch doesn't fit. I called the Raghavendra showroom spares guy and told the same, he is reluctant to take back the items even when they were not opened and that was his mistake giving me the spares which were not for my bike. I spoke to Rise Yamaha spares guy and he convinced him to take back them after cutting the GST which is around 700rs. I refused to do so, because even I tried to explain to him, without any knowledge he sold the wrong spares to me.

I am working in bosch automotive i had purchased yamaha version 2.0 2 and half year before. I have driven 15200 km till now. I used to service @ correct time. Jst month before i faced chain issue i had replaced total set around 4 k. Now i m facing starting issue. Starter motor is not starting. Motor coil issue. Does this failed within 3 yrs not even came for 20k. Such a bad quality starter motor used. Totally disappointed with a product quality. I choosed this bike only because of quality but now i feeling why i choosen.

To quality manager,

I had purchased yamaha alpha sooty 1 year back from the sahil yamaha dealer boisar dis - palghar maharashtra, the sooty has run approx 6000 km in 1 year and during 1 year it's speedometer and gear wire has broken. I just want to know that you people used such a bad quality that it gets break in 1 year. I have also attached bill copy for reference. And reply me on [protected]@gmail.com

Dear yamaha,
I have purchased a 150cc bike fz-s from ratlam motor on dated 02.11.18, but since 16.11.18 it's giving orange indication of oil. When i contect to delear he just repair relay after some charges. After two days same issue has been repeat after running supped of 70. Plz help to close the same.

Aatik khan
[protected]

Hi, i am prince tyagi

Iam using daytona exhaust in my r15s from last 6 months and it was working perfectly but now there's a missing at 4.5k rpm and above it and technicians said your exhaust is not good and it was perfectly working earlier and it is provided by showroom only if my exhaust is the problem and the reason of missing then they should check with another daytona exhaust but they don't have other one and they checked with original exhaust then there was no missing in engine but i said there is some other thing which is culprit and reason of missing and backfire and i asked them to check my coolant was also leaking from last 15 days they don't know the reason behind it. This is my second r15 but i am very disappointed with the service yamaha providing. I will show this thing on my youtube channel because i am helpless. Unsatisfied.. This kind of pathetic service is provided by yamaha when i spent 1.5lakhs on a bike and a trusted brand i registered a complaint on yamaha site but they called me once and said we will call you again and your case is escalated to high level. Then after servicing my bike next day when i woke up for office i started the bike and found some strange noise was coming from fuel tank. It was like some air is leaking under fuel tank then i went again to service centre asked to check it but there was no one to make job card then one girl came from service centre she made job card to check the issue and she said sir wait for some time we will call you then after 3 hours of waiting i found my bike standing at same place where i parked in service centre and no one checked it but somehow they agreed to check the issue then one new issue was there! They misplaced my bike keys but they said they will install new lock kit after that i went to office and came back in evening and in evening service centre manager said the problem in your bike is mixture screw and i asked what is it? He told me in your bike's throttle kit there is no mixture screw which is making noise and passing air from it then he said it will cost you 300 only so i said ok after sometime he said you need to purchase whole new throttle kit because now company does not provide mixture screw separately and i asked about the price of throttle kit he said it will cost you around rs 5000 i was shocked and i told him this is not my mistake this is your mistake because you have serviced my bike day before and one mechanic his name was gopi, he checked my bike by connecting it in kind of fi-check machine which check problem and display it in computer so my bike's idle rpm was not ok as per system showed the error on screen so the mechanic losen the mixture screw to fix it but he said he will do it on next service so that's the mistake of that mechanic who tried to fix that problem and may be he forgot to tighten that screw because of that service centre mechanic why should i pay rs 5000. I think they do these kind of activities with all customers to sell there spare parts and to earn profit and this kind of fraud was unexpected from yamaha service centre. I talked to service centre admin but he also denied to give me solution and i want solution otherwise i will proceed for legal action
Waiting for the help from yamaha head office

Thank you
Prince tyagi
Contact : princecute. [protected]@gmail.com
Helpless customer

I purchased yamaha fzs 2.0 on sep 2018 after one week i receive one message stating that there is some amount inr 3787 to be refined as i requested for zero brokerage insurance, since then the salesperson and insurance people over there making excuse for refunding my amount. Daily they are saying in evening they will give the cheque as manger has not signed on cheque. Now they stop receiving my calls as well. This is harassing and i am very disturbed because of this. Even i went to showroom on saturday meet suresh reddy and bharath there they showed me the cheque of inr 3700 but the actual is inr 3787 and assured the same that i will get in evening, but again they did not. Please help on this.

Address: 5, sharada arcade, arekere gate, omkar nagar, bannerghatta main road, bengaluru, karnataka 560076

I purchase yamaha fzs-f1 bike on 28/06/2018 and have been using it for last three months. But the braking efficiency of the back disk brake of this bike have been found poor. Riding with inefficient braking system may lead to accidents. When i approach the service centre, they said that they cannot do anything of their on and advised me to contact yamaha motors itself. I request you to see that the braking efficiency of my bike is corrected for safe ride.
Name murukesh kumar s
Phone no [protected]
Email [protected]@hotmail.com

I complained the same three to four times but i didn't get the complaint corrected. What i do to get correct the same

Sir this is arpit singh. I will chang my bick body part vehical no. - cg15cn2014 in date - 29/9/2018 the dealer ask to me some parts are not available in that time he will order them so i will pay all the bill and say to call me when part is available and the dealer will not call me and a will call he not ans me properly and now 17/11/2018 morning i will call for my part and dealer say parts is available then i go but hole day dealer will not ans me properly in my parts and last he say parts are not available and he will not give my money back or not give any parts to me and say to me do what you do he will not give me any money or parts

It's been 1.5 months i have parked my fz25 in yamaha showroom shivraj motors dhule still they are giving reasons like parts are not available as my insurance is renewed before 1month though there in not at all customer satisfaction and transparency instead ktm gives ur bike in 1-2 weeks (Max) if this situation occurs so i request yamaha to complete my bike as soon as possible 😑 and i am not at all happy by ur services, now i hope there will be call from showroom that ur bike is finished. I am really pissed of by calling them...

Rachana ravindra sawant मी आपल्या कम्पनी ची yama rayz ही गाडी गेली तीन वर्ष वापरत असून माज्या गाडी चे गेल्या दोन महिन्या पूर्वी paynal तुटले असून ते मला तुमच्या सर्विस बरोबर मिळत नसून दोन महिने जाले तरी मला गाडीचे पार्ट मिळत नाहीत कारण तुमचे कर्मच्यारि त्या साठी असमर्थ आहेत त्या मूळे माजी गाडी दोन महिन्या पासून मी चालूच शकत नाहि yama च्या गाडी चे पार्ट मिळत नाहीत मला अगोदर माहीत असले असते तर मी मी yama ची गाडी घेतलीच नसती माप करा मी तुमच्या कम्पनीची गाडी परत कधीही खरेदी करणार नाहि

Customer service manager
Yamaha
(Type here dealer name)
November 15, 2018

Dear sir/madam,
I am writing today to complain of the poor service i received from your company on (Put the date). I bring my yamaha (Put model of bike).
I cannot imagine what would happen if i got in to an accident because of the poor service that i got.
I brought my bike for service but after the service the alternator side was leaking with oil, i checked and it shows that they did not tight the bolts properly.
If i did not seen it earlier i would have drove it and for sure because of the untightened bolt i will get into an accident. I have never encountered such a terrible treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Yours faithfully,
(Sukesh shetty, ph-[protected]

I purchased a bike yamaha fzs-fi on 5th nov, 2018 on cash from jm motors agra. They quotes rto charges of rs.11355/- and we paid it but when we check the receipt from rto department, their charges are different and less of total rs. 9055.

So jm motor agra charged us rs. 2300/- more which is not correct.

I want reimbursement of difference between rto charges. Also take some strict action against dealership of agra.

1. Some times while switching the self it is not starting and it is taking 3-4 attempts is getting started.
The above complaint is raising since my 1st servicing to 4th servicing. Two times they said the battery in weak. They did charge battery 2 times but the problem was not rectified.
2. While i am slowing down my bike in running the engine getting shut down.

As a consumer i am not satisfied with the above problems. I am requesting us please provide better solution to not repeat again.

I bought the bike from palam zoom roadys. There is a problem. After leaving the hand, this bike goes to the ledt. When i told the showroom about it, they sent me to the mayapuri service center, three times the service center called me but this problem it is not solved that everyone says this problem is common in this bike but it is not a problem. The weight of this bike is on one side because of this, this bike goes on one side but when i drive my friend's bike, there is no problem in it, the showroom and mayapuri service center are just moving me from here and every three to four days are calling me but even after this problem can not be cured, i bought this bike on 5th day or you can change this bike or fix the problem

I have purchased a new yahama fzs bike from omkar automobiles at gwalior on 19 oct 2017. But the dealer had not given the number of the bike. When i asked him for number he said the number is coming after 05 days or 10 days. He also switch off his mobile phone. Kindly help me sir. My bike description is

Chasis number-meirg4424h0014686

Engine number-g3j3e0020673

Name-susanta sen

Mobile no-[protected]

I bought my fz25 from vadodara from harshil motors. And transported it to ahmedabad as i have my full time job at ahmedabad. Since day 4 of my purchase i am complaning to planet yamaha ahmedabad about the knowing sound from header bolt upon heating up of engine till date it has not been resolved. Did my second free service on 02-11-18, instead of solving problem they have increased my bike rpm to 1400 and bike has started misfirring on changing gears shifts, chain setting has not been done. I am not satisfied with the kind of service that has been delivered till date, if the bike problems are not solved by company service station i request you to take back your product and refund me every penny spent in my purchase of fz25. I regret to be part of yamaha family.

I purchased a yamaha fzs fi from indel motors cochin changambuza nagar on[protected]. When i visiting the showroom they told to me that you have 5-year warranty freely. Then i purchased bike get some documents and i searched for 5-year warranty documents but there is not, only for 2-year warranty document there. I asked my delivery boy for warranty document but he tells me that there is no document for remaining 3-year warranty. After 1 week 1 enquired for another showroom for this details. I get information that there are documents for the remaining 3-year warranty otherwise you can't get the warranty for your bike. Actually, they are blaming me. I have recorded voice clip of my delivary boy telling about warranty.

I have given my yamha fazer for service at yamha service centre sec-63 noida on saturday 10 november 2018 at 12 pm and they have commited to give my bike after service at next day 11th of november at 10 am but they have not serviced the bike till 2 pm. When i have told them that why this happened then they have misbehaved with me and told me that this is our work you have to bear this.

I have purchased yamaha fascino from pune selar auto.. Since last 2 month m suffering from serious problem with my vehicle.. Some time self starter is not working and some it is not even getting started from kick.. Have given for repair also at official yamaha service center at tingre nagar pune but trust me that guys dont know about vehicle problem even some time they say wires are not in good condition and some time they say battery problem.....