Yamaha Motor India Complaints & Reviews

1. Some times while switching the self it is not starting and it is taking 3-4 attempts is getting started.
The above complaint is raising since my 1st servicing to 4th servicing. Two times they said the battery in weak. They did charge battery 2 times but the problem was not rectified.
2. While i am slowing down my bike in running the engine getting shut down.

As a consumer i am not satisfied with the above problems. I am requesting us please provide better solution to not repeat again.

I bought the bike from palam zoom roadys. There is a problem. After leaving the hand, this bike goes to the ledt. When i told the showroom about it, they sent me to the mayapuri service center, three times the service center called me but this problem it is not solved that everyone says this problem is common in this bike but it is not a problem. The weight of this bike is on one side because of this, this bike goes on one side but when i drive my friend's bike, there is no problem in it, the showroom and mayapuri service center are just moving me from here and every three to four days are calling me but even after this problem can not be cured, i bought this bike on 5th day or you can change this bike or fix the problem

I have purchased a new yahama fzs bike from omkar automobiles at gwalior on 19 oct 2017. But the dealer had not given the number of the bike. When i asked him for number he said the number is coming after 05 days or 10 days. He also switch off his mobile phone. Kindly help me sir. My bike description is

Chasis number-meirg4424h0014686

Engine number-g3j3e0020673

Name-susanta sen

Mobile no-[protected]

I bought my fz25 from vadodara from harshil motors. And transported it to ahmedabad as i have my full time job at ahmedabad. Since day 4 of my purchase i am complaning to planet yamaha ahmedabad about the knowing sound from header bolt upon heating up of engine till date it has not been resolved. Did my second free service on 02-11-18, instead of solving problem they have increased my bike rpm to 1400 and bike has started misfirring on changing gears shifts, chain setting has not been done. I am not satisfied with the kind of service that has been delivered till date, if the bike problems are not solved by company service station i request you to take back your product and refund me every penny spent in my purchase of fz25. I regret to be part of yamaha family.

I purchased a yamaha fzs fi from indel motors cochin changambuza nagar on[protected]. When i visiting the showroom they told to me that you have 5-year warranty freely. Then i purchased bike get some documents and i searched for 5-year warranty documents but there is not, only for 2-year warranty document there. I asked my delivery boy for warranty document but he tells me that there is no document for remaining 3-year warranty. After 1 week 1 enquired for another showroom for this details. I get information that there are documents for the remaining 3-year warranty otherwise you can't get the warranty for your bike. Actually, they are blaming me. I have recorded voice clip of my delivary boy telling about warranty.

I have given my yamha fazer for service at yamha service centre sec-63 noida on saturday 10 november 2018 at 12 pm and they have commited to give my bike after service at next day 11th of november at 10 am but they have not serviced the bike till 2 pm. When i have told them that why this happened then they have misbehaved with me and told me that this is our work you have to bear this.

I have purchased yamaha fascino from pune selar auto.. Since last 2 month m suffering from serious problem with my vehicle.. Some time self starter is not working and some it is not even getting started from kick.. Have given for repair also at official yamaha service center at tingre nagar pune but trust me that guys dont know about vehicle problem even some time they say wires are not in good condition and some time they say battery problem.....

Dear
On date 8/11 i asked to service the yamaha fz 2.0 mh28 bq4956 vechicle from ranjeet motors buldhana (Maharashtra). When i collected the vechicle i was told that they had carried out a full service but actually they didn't. They even didn't open the chain cover, tyres, discbrake checking, even proper oiling is not done when i was telling to do so they told that it doesn't come across their policy.
Just wanted to get satisfactory service from and hoping good reltions in future.

Faithfully. Shubham s nahata [protected]

Hello yamaha,

I bought a fz25 this nov 2, 2018 from cag showroom, sathyamangalam road, coimbatore had the worst ever service provided by the employees its just been a week scine i bought this bike and today there is a valve issue the engine could you people imagine how it would be to purchase a vehicle and facing a engine issue within 6 days. I need an action to be taken from your end also i need a confirmation mail from you people.

I have purchased my new Yamaha Facino Chassis No. ME1SED195J0104865 from Velocity Motors, Vaishali Nagar Jaipur on dated 01/08/2018. After purchasing the scooty, I am facing the poor response issue. I still didn't received RC of my vehicle. Once traffic police also stops me and my husband and we were penalised for riding the vehicle with out proper RC. many time I have contacted the showroom staff regarding the same but no body respond properly. My vehicle is also running heavy due to this its mileage goes drastically down. I am not confident to took my vehicle on road as i am mentally ready to take risk with this vehicle due to above said issues. After 2 month of purchase of the vehicle, I still didn't received any service reminder call from Yamaha Service department.

My sent my bike to service centre for not start the service centre person said that inside the tank pentrol is mixed this due to rain the water inside the tank this manufacture flaut in service did not clear porperly la tube inside tank then why I want to pay for the service centre mistake I brought my on August 1 service only in Yamaha service centre

Motor cycle "ss125" servicing ke liye di thi, ache se kabhi bhi kaam nhi kiya jata hai, accelerator "rpm"autometically high low ho jata hai, yeh samsya servicing hone ke baad se aa rahi hai, iski suchna maine engineer ko turant batai thi, unka kahna hai corvorater ki samsya hai, pichle baar bhi mujhe jhatke laur acseleter high low hone ki wajah se company ne unki taraf se corvorater change kar ke diya tha, aur abhi bhi usme same samsya aa rahi hai, ya to aapke part me problam hai ya gaadi me hi, itne jaldi iske covoreter kaise kharab ho rahe hai kripya iski or dhyaan de aur iska nirakaran de. Isme baar baar samsya aati hai

Dear sir/maam,
Its is always privilege to be proud owner of yamaha bikes. But there must be also some responsibilities from designated dealer who running service center.
On date 25 october 2018. I went to service center located at gaya bihar under paravti yamaha. But the worker who dealing with bike servicing behaved very badly and misbehaved from me.
Actually my bike servicing number was very early and when i went up there i found that other back number bikes are getting servicing before me and my bike was just placed in washing bay.
When same i asked from worker dealing there, he responded very rudely and suddenly all worker started to shout on my self and started abusing me, also threaten to bit me. Some how i manage to escape from there, i was totally help less no person helped me there regarding that. Even the man siting at gate for bike registration only told me to escape from there other wise we will ask for bike washing charges.
So i urge for yamaha to support me for such miss behavior, if not valid action taken on all those worker then i will put this issue to legal formalities.

Its less then 15 months i purchased fz250, i have faced 2 issues which i claim was due to manufacturing defect hence i want to claim warrenty.

1) rear disc plate has uneven surface which is forcing rapid consumption of rear disc rubber, plz replace rear disc plate under warenty terms. I already replced rear disc rubber by my money, it was told to me by staff that ur disc surface is not smooth that is causing repeated issue. I am agian hearing sound while applying rear break as it happened earlier and i understand that soon rear disc break will consume again.

2) yesterday on 27th oct 2018 less then 15 month of date of purchase. My battery got low and i have to tow my bike home. Its low and bike not starting. A battery has 24 months warranty, plz give me replacement certificate from agency so that i can replace battery from the dealer.

Plz register a proper complaint, give me complaint number.
My number is [protected] & [protected]
My email. Drajaytripathi at gmail dot com

Plz instruct rewa centre to coordinate and help me properly.

Thank you
And now prove what u say, that you are with ur customers.

Hi this selvan i buy the one bike yamaha fz-s 2.0 for 14/02/2018 afterthat 05/08/2018 i got a accident then i'm going to giving the service center chinnasamy auto agency name:chinnasamy they are tell so much amount everything is high cast rs: 27, 100 /- i paid 25600 i not paid transport charges only that the reason they not giving my service book then one more that they are not doing peoper service and all now again my bike engine got problem now i askyamaha showroom they are asking 8000 the engine warrenty 5 year why they asking 8000 i want raise the complaint about the yamaha showroom chinnasamy auto agency and now i need my service book and they resolve the engine problems but i'm not willing to pay parts charges

As per government amma's two wheeler scheme, i ordered ray zr street rally scooter and paid rs.76, 409 on oct 16, 2018 in a single payment.. Scooter got registered on oct 17, 2018 and got delivered on oct 18, 2018.. Due to consecutive government holidays for the the four days, the dealer told me to give out rc book within tuesday (23/10/18) but i finally got rc on october 24, 2018.. I went to collector office to submit the forms to get subsidy, the official said "there, in rc a government two wheeler scheme seal was missing and so we couldn't accept the forms" i don't know what to do and asked the showroom dealer about this.. They are totally irresponsible and gives irresponsible answer which irritates me and makes my mind collapsed.. The staff are totally irresponsible.. I request you to consider my complaint and try to avoid it further.. Its yamaha's responsibility to solve my issues.. Thank you.

I have purchased yamaha fascino in april 2017 from srijaya motors, yelahanka, bangalore.

The vehicle has self-start problem from first few months itself, its battery is always drained out. I have given vehicle for service multiple times, just to resolve this self start issue. Every time they charge the battery and it again gets drained out within the next 2 days, and we have to again resort back to kick start. This is a bs-iv...

Below email was sent to [protected]@yamaha-motor-india.com on oct-15-2018 with supporting documents, still my issue is not resolved and my bike is still in service center more than 2 weeks.
Worst part is not getting proper response from customer care too. It's highly frustrating and worrying.

Hi yamaha team,
I am writing this email to express my deep concern on the yamaha motor cycle product and the service provided.

I purchased yamaha fz-s-fi-2gs600 on dec-2018. Since my purchase i have faced self-start issue 5 times in below different intervals.

Each time, i get it repaired at service center where i have purchased the bike. Each time they say a different problem and claim that this self start issue will not happen again.

Issues:

1. Just before 1st service

2. Just before 2nd serivce

3. Just after 2nd service.

4. 09/29/2018

5. 10/10/2018

On the 4th time, service center requested us to give our motor cycle for additional 2-3 days to get it observed and validated by the yamaha team. This time, they provided us the health check report and claimed that this issue will not happen again.

Within just 2 days from the date of dispatch, i got the same issue for the 5th time (10/10/2018). When checked with service center i could not get proper response as they mention that they cannot hold repsonsibilities for such issues as they claim it as a manufacturing defect. I would like to get clarified on who should held responsibilities for such issues? Is it service centre (Dealers) or yamaha company?

Inspite of complaining in online yamaha customer care site (Ic-40781-c8k5) i didn't get proper response from yamaha or dealer. It's been more than a week since 5th time, still my bike is not ready and dealer says it will not be delivered this week.

As a customer i have lost trust in the product, service and customer care.

You should understand the frustration that i face when the same issues repeats for 5 times and 3rd time it happens on the way to office.

I'm writing this email with a last hope that it reaches concerned team who really hears our concerns.

I am totally fed up with yamaha service... I purchase yamah fz -25 and i really njoy the bike ride and its engine note... After few months, i feel hard gear shifting.. I complaint on this... They send a service person and he simply loose some screw to solve the problem. I took my bike and back to home, i feel its engine note is compeltely change and gear shifting experience was as before... For this, i visit showroom, they took 3-4 hours but still face the same problem... Engine note is different... Seevice person have no knowledge about the bike... They replied me that after covering certain distance engine note changes... I agree with them and took my bike back to home... I still confused about the engine note so i visit the showroom from where i purchase the bike and ask the same bike for riding... It was really shocking to me as.. When i heard the engine note of the same bike... It was really different than mine... Even sales person agreed with engine note as it was different than mine.
I also write mail on this... Yamaha custmer care assure me that yamaha service engineer visit me and check my bike... So they fix the appointment... And intrestingly my complaint was closed as mention their.. Action has been taken... But no action taken yet so far.. No calls no notifiactions from yamaha...
They cheat me... I m going consumer court for the same...

My r15 s bike showed warning light sometimes. I also complaint in chalakudy marvel yemaha but nothing happened. They changed battery and related items. But with in 3 months new battery was damaged again. It's not charging properly. I was waited one week. But not get new battery (Battery was under warranty). Due to the necessary of bike i changed the battery again on 18/04/2018 and still they not informed me about the old warrantied battery. On 28/09/2018 i serviced i my bike again then also i enquired about the battery and they said they will call on 29/09/2018. They didn't call. So i enquired on 1/10/2018. Then they said they will return by battery in next week. Now i am writing this letter because, after 28/09/2018 service speed reading is not correct and new battery have also some complaints. What is the matter is after service it's not starting properly. You must test it and realize how bad your service is. After 5/10/2018 i don't used my bike due to the specified conditions.
I request to you kindly solve my problem and take immediate actions.