Yamaha Motor India Complaints & Reviews

Aug 20, 2018

Updated by Aamir 12 My name aamir Ali mobile number [protected]
Email id [protected]@gmail.com
I want know what is cover in warranty in warranty labour charge included for everything so what is means for warranty only engine oil change and air filter clean and engine cover in warranty I think Sri sai Yamaha Patna Bihar service very very bad my concern is that when I purchased fz then in 2month my sprocket sound and you just tell change your chain sprocket so what is warranty

Aug 15, 2018

Updated by shzb No they're not ready to help me like the way I want help, they just want to open my bike and fix it, which I never let them do because my bike is new. ...I want bike replacement or engine replacement to be specific.

Aug 10, 2018

Updated by Sagar Nirbhavne The R15 version 3, fuel tank is getting open when we sit into the riding position and now the colour is getting faded of the bike, so how come Yamaha have done such a worst fuel tank which is getting open when we sit and have used low quality colour, we have paid huge amount for this bike and the bike colour and parts is getting worst with in one month of the bike purchase, we need a solution for the same. Otherwise stop selling R15 version 3 and stop cheating customers. You people do something about about it, otherwise I will file a complaint against consumer court also.

Aug 29, 2018

Updated by Sagar Nirbhavne Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name Sagar nirbhavne
Mobile number [protected]
Email id [protected]@gmail.com
Chassis number
Nature of Complaint. Tank panel and colour getting faded
Concerned dealership zaika motors
Retail date 5th June 2018

Aug 29, 2018

Updated by Sagar Nirbhavne Nobody is giving any resolution to change the panel.

Dec 18, 2018

Updated by Sagar Nirbhavne Not yet replaced.

Aug 25, 2018

Updated by guntusatish Good day,
I received a call from Yamaha customer, I explained the same to that lady about what i made complaints. And they rectified the issue but the next day I have problem in engine getting some abnormal sounds, same reported to shore room. I spoke to them they agree that complaint in engine is reasonable. I am sorry to say about this bike and responding from shore room guys.
I purchased this bike as I said march first week 2018, Till now completed 5 months with three servicing. Following complaints were

1) Battery get fail in the middle of the traffic. This is the first issue that I faced with in 15 days, the day I brought bike from the shore room. We reported to shore room they said this is common problem for these bikes. Please consider if this complaint is common for these bikes... why you guys are selling these bikes. When we are purching this kind of bikes you will explain this bike is good in this that good in that.. if it is like that why don't you tell battery problem for this bikes as a draw back. Finally battery charged and rectified in the next day.

2) Self start by closing cletch leaver not working, 3 times this issue we faced. We start informing and they rectifying temporary. This complaint I put in consumercomplaint.in and rectified with new spare.
As per our discussion with your Customer Care Executive. She advised me to keep the vehicle on under observation.

3) The day slef starting rectified next in 2 days got engine problem getting some abnormal sounds in the engine area, spoken with shore room guys and said will rectify and need bike for 2 days in shore room.

Now you guys advice me what to do with this bike. As you said from phone call and email, keep bike under observation, 2nd day only I have this problem after your call from Yamaha customer.
This is not a game or funny thing that keep playing with money every time with bike complaints and wasteing of our time. May be Yamaha shore room can play with us but we are exhaust keep visiting your good shore room with complaints again and again. Because every one busy with their life why should we waste time on this hell of your bikes. I really frastated with this and also response from your shore room members. Now you guys tell me should I take bike back or not. In my view it is useless to take bike back wasting of time and my money. How many times u guys will change with new spares and paying bill for new spares and there is no any guarantee period this bikes. How can I believe you guys can this complain will not repeat. This type of complaints getting fail in the middle of the traffic leads to my life. Name of the shore room VARAHALAXMI MOTORS, SRIKAKULAM in Andhra Pradesh.
If my mobile number unable to contact then put me in email. [protected]@yahoo.in

Now bike is with me engine repair get solved.
Kindly advise me with a good solution. As u said under observation of bike.

Thank you

Aug 26, 2018

Updated by Bhavu556 Pooja tandel
[protected]
Plz meri bike ko thik karna hai ke nahi vo bata dijye nahi to muje abhi aage kush krna padega abhi taq diller chhe koi call bhi nahi aya hai

Aug 02, 2018

Updated by Adarsh Balak Saini Hello Sir or mam

My name is Mukesh Saini I am writing this email regarding my bike service bike number is HR 26 CK 29 71 I purchase this bike back in 2014 since then only one service was done perfectly fine and I was happy with it and that was first service.

since then I go for bike service every time I need to ask them to repeat the same thing I ask them to check the bike shocker and every service they work with a Soccer and the charge me for everything every time I need to pay labour charges every time I need to pay pay service charges but the bike soker was never fails even its not fix right now.

One incident was where one of your employee his name is Pramod was asking me answer of paying the full amount to the bike service pay me this amount in my side I will fix your bike like a brand new bike and I did that and casual nothing happen I end up paying twice.

one of your manager over there I ask them that I come here for every time for bike service and every time I need to ask them to repeat the same thing to say how can we believe you I said please check the your computer history this year we can't check our history since the GST has applied.

I complain lot of time but no one did the resolution for a given a customer service girl who called me out for this I inform them several time but nothing happen.

One incident happen where my bike front alloy wheel was banned and I went for Insurance insurance company has declared their Yamaha parts are local quality they cannot give me the Insurance claim then same thing I complain to the manager and the manager help me to pay 40% of the alloy wheel and 60% will be there by the insurance company and that time I had the insurance with the Yamaha outlet it's out that was zero debt insurance.

does a one guy I think he is a manager who has the bike tattoo on his arm when he is around that time people work nicely.

and your customer service team charge money like a medicine as in the medicine you cannot judge bargaining for a price the same thing happened here you cannot bargaining hair for a prices.

I went last Monday for my bike service they ask me that I need to get my bike engine service done and it not any two cost around 16000 so I asked them kindly do that but they said they do not have a parts they need to be order and it will take 3 to 4 days and then I asked him ok give me my wife I will come up here after 4 days now after 4 days I need to again pay the labour charges and engine oil charges and out this charges again.

when I say this to them this this year so we can't do anything if you can't do anything why you are at this workstation way you can't help your customer if there's someone or something that I read this customer service of Siddharth Yama or green Yamaha I would rate in a negative rating - rating

it seems to be like this Yamaha outlet does not care about their customer sofack inexpensive there a middle class man is not able to afford his bike maintenance.

and if you ask me why I go again again at this place for bike service if I am having so many problem you just that because I need to find the another outlet but I do not have any other outlet near me and I live where my location is.