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Yamaha Motor India Complaints & Reviews

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Updated: May 8, 2026
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R
rakeshrr1991
from Lakshettipet, Telangana
Aug 31, 2018
Resolved
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Address: 689309
Website: www.comsumercompliants.in

It has been two times that i am having horrible response from shinrai yamaha at cochin kerala. Previous time after my periodic service on my way back the back wheel nut went of and i fell down. The service manager apologized to me and told it wont happen again. Yesterday afrer my service the tecnician forgot to put the lid on the engine oil knob and oil fell on my scooter on the way back. Due to the heat the scooter went on fumes. This is horrible. Nobody is taking any action on these incidents. Not only my life but my vehicle's lifespan is on jeopardy. I seriously urge yamaha to take action upon my compliant.
Oct 16, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2018
Yamaha Motor India Customer Care's response
Dear Rakesh,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha
Sep 04, 2018
Updated by rakeshrr1991
Vehicle reg KL-30-L-4104 was given to shinrai motors located at kochi, Ernakulam, Kerala on[protected] for periodic service and was given back faulty. This is a repeated incident from this dealer. The vehicle condition is not good. Contact me on [protected]
Verified Support
Sep 05, 2018
Yamaha Motor India Customer Care's response
Dear Rakesh,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
Mobile number
Chassis number
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha
Sep 06, 2018
Updated by rakeshrr1991
Mobile number:[protected]
Chasis number:ME1SED125H0062319
Yamaha Fascino
Verified Support
Sep 07, 2018
Yamaha Motor India Customer Care's response
Dear Rakesh,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Sep 08, 2018
Updated by rakeshrr1991
The compliant has been solved
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    A
    Aamir 12
    from Patna, Bihar
    Aug 30, 2018
    Resolved
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    Address: 800001

    Mere pas fzs fi 2017 ki h maine service centre main bataya tha mera chain sprocket bahut sound kr raha to unhone bola change karna parega and also yahama customer care ne v bola jo wo bol rahe change karne wo change karna parega but jab main dusre service centre le gya to unhone chek kiya and usko sahi kiya tab jake sounds finish ho gya so mera concern ye h agar yamaha service centre and customers care ko jab kuch ni ata to wo log faltu ka chains sprocket change karne ko bol rahe the and i want kam se kam service centre main knowledge bando ko rakho and mechanic ko v ache bando and knowledge logo ko rakho and also customer care main v faltu ka ye na bole change kara lo kam se kam ek bar ache se dekh lo samjh lo fir jysa ho bole bina.
    My name aamir ali
    Mobile no [protected]
    Service centre-sri sai yamaha rukunpura patna-800001
    Oct 5, 2018
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2018
    Yamaha Motor India Customer Care's response
    Dear Aamir,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards
    Team Yamaha
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      R
      Ramraj68
      from Mumbai, Maharashtra
      Aug 29, 2018
      Resolved
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      Address: Mumbai City, Maharashtra, 400064

      Dear sir,
      I, had purchased an yamaha fz16 2018. 3 months back. From my yamaha malad west. Mumbai 400064. Yesterday while riding the bike battery got dead. Had to replace to a new battery. Which costed me rs.1, 340/= rupees one thousand three hundred and fourth only.
      As i saw the previous battery it showing 2014 make of exide. Where the bike was delivered to me in 2018.
      My request is to kindly refurnd my money which i spend already in emergency brake down.
      Regards,
      Rajesh kandhari mob. [protected].
      Raajoo. [protected]@gmail.com
      Oct 7, 2018
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2018
      Yamaha Motor India Customer Care's response
      Dear Rajesh Kandhari,

      We regret for the inconvenience caused.

      We have shared your details with customer care team. They will contact you soon

      Regards,
      Team Yamaha India
      Verified Support
      Aug 30, 2018
      Yamaha Motor India Customer Care's response
      Dear Rajesh Kandhari,

      We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

      Regards,
      Team Yamaha India
      Verified Support
      Aug 30, 2018
      Yamaha Motor India Customer Care's response
      Dear Rajesh Kandhari,

      We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

      Regards,
      Team Yamaha India
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        A
        aathi_55
        from Chennai, Tamil Nadu
        Aug 28, 2018
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        Address: Chennai, Tamil Nadu, 600054

        Hi I owned my Yamaha Fazer FI V2 2015 model.Upto now I driven only 35000km.But few months back I got a noise from engine and batters drains out continuously.Then i left my bike in local mechanic shop but the problem is not rectified.So I left my bike in Yamaha service centre in Avadi.They told the engine is about to in ceasing condition so need to open the engine and they checked.Also they got approval from me to change the whole part of the engine and they changed.

        My question is, about 35000km the engine gets ceased??although am servicing my bike periodically.

        Nearly I spent 30000rs to get ready..I need real explanation and also need to claim warranty for this.

        Then what the ### you are manufacturing the bike??Often having self start problem, brake failure problem and much more seen in this bike.

        I need GENUINE result from your side.
        Kindly contact [protected]/[protected]
        Mail : [protected]@yahoo.co.in
        Oct 3, 2018
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2018
        Yamaha Motor India Customer Care's response
        Dear Aathi,

        We regret for the inconvenience caused.

        We have shared your details with customer care team. They will contact you soon

        Regards,
        Team Yamaha India
        Verified Support
        Aug 30, 2018
        Yamaha Motor India Customer Care's response
        Dear Aathi,

        We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

        Regards,
        Team Yamaha India
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          S
          Siddhartha Mondal
          from Kolkata, West Bengal
          Aug 28, 2018
          Resolved
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          Address: Kolkata, West Bengal, 700075
          Website: Www.yamaha motor India. Com

          Yamaha service centre any
          Robbery centre

          1st robbery rs 4400.
          Chowdhury yamaha service centre goria.

          2and robbery rs 3200.
          Mahansaria yamaha service centre 109 ns road baripur.

          I'm today visit yamaha service centre baripur. 26/08/2018
          Parts replace. 8pis. Pickup problem not solp sem problem continues. Lost my many. Total rs 4400+3200=7600/

          Me share now all midia and
          I will make a court against yamaha service
          In 1week.
          Oct 1, 2018
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Aug 29, 2018
          Yamaha Motor India Customer Care's response
          Dear Siddhartha Mondal,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

          Regards
          Team Yamaha
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            B
            Bhavu556
            from Bardoli, Gujarat
            Aug 26, 2018
            Resolved
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            Address: Navsari, Gujarat, 396450

            Hello sir mene 1 month pehle bhi complaint ki thi magar koi responce nhi kiya hai ane jo apko esha hi karna hai to bhi me bike ko apko free me de deta hu rakh lijye aapse diller chhe bat nahi kar sakto to aap itni badhi company kayu leke bhethe ho service insurance bhi nhi kiya aap lok ne abhi taq call bhi nahi kiya hai aa p kush kro nahi to me abhi aage compalint kar dunga
            Thank you
            [protected] plz halp me
            Sep 27, 2018
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Aug 27, 2018
            Yamaha Motor India Customer Care's response
            Dear Sir,

            We regret for the inconvenience caused.

            We have shared your details with customer care team. They will contact you soon

            Regards,
            Team Yamaha India
            My battery note ok

            Dealer said not my guaranty
            I purchase scooty four month
            Yamaha Motor India Customer Care's response, Aug 30, 2018
            Verified Support
            Dear Mukesh Sunita,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards
            Team Yamaha
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              A
              asjad117
              from Patiala, Punjab
              Aug 25, 2018
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              Address: Bathinda, Punjab, 151003

              Dear sir,

              With this highly esteemed organisation and a brand of repute i was very very much disappointed since continuos 2 year and now i get frustrated with this.
              The reason is i bought extended servicing for 3 years for the bike model yamaha fz-s milltary green colour in september 2014 to n angul odisha, there service was outstanding,

              But i came to bathinda in 2016june,

              But the servicing provided by yamaha showroom here is very poor and disgusting,

              All they say is, " sir i do only this and this in servicing, very awkward behaviour of technician, a helper is operations my bike results in unnecessary replacement of brake drum, seems like they are snatching my pocket

              Management is also rude and not supportive.

              Sir pls inspite of this i have paid for the service hoping to get better, but now my limit has crossed,

              I beg u plz stop this cheat and distrust in the name of getting money for extended service and damaging the valuable branded bike of consumer by using these non technical personnel,.

              Please take it as matter most urgent.

              Take immediate action against yamaha bathinda showroom cum service point, for poor service and creating distrust among consumer

              Where will these consumer go, to i[censored] will not support?
              25.08.2018
              Sep 27, 2018
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Aug 25, 2018
              Updated by asjad117
              Bought this bike only because of the trust in Yamaha even without having a trial, this was the level of trust even now I love Yamaha bikes inspite of there costly but quality spare and even this bike has till now never disappointed or regretted me.

              But this servicing has troubled my life.

              Verified Support
              Aug 27, 2018
              Yamaha Motor India Customer Care's response
              Dear Sir,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

              Regards
              Team Yamaha
              Although This complaint has not been resolved, inspite yamaha marked this as resolved... Very bad...
              Yamaha Motor India Customer Care's response, Dec 11, 2019
              Verified Support
              Dear Sir,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
              Bad service after sales even customer care also not providing customer centric delivery service, they are on dealer side and finding out customer lacunae... Bcz they think that dealers matter most than customer.
              Yamaha Motor India Customer Care's response, Feb 28, 2020
              Verified Support
              Dear Sir,

              We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number: 1800-420-1600.

              Regards,
              Team Yamaha India
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                N
                nik123456
                from Udaipur, Rajasthan
                Aug 25, 2018
                Resolved
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                Address: Dungarpur, Rajasthan, 314001

                मेने साईं सुमन मोटर्स डूंगरपुर राजस्थान से यामाहा कंपनी की नइ मोटर साईकिल खरीदी किन्तु 10 दिन बाद मुझे पता चला की मेरी गाड़ी में कुछ पार्ट्स पुराने डाले हुए थे
                जब मेने इसकी शिकायत डीलर लोकेश एव महेंद्र जांगिड से की तो उन्होंने मेरे साथ गाली गलोज की तथा बोला की ऐसे ही पार्ट्स आते हे तुजे तक्लीफ्फ़ हे तो जा कर आगे बात कर साथ ही वो मुझे बोलते हे की किसी और कंपनी की गाड़ी दिला देता हु तुजे जबकि में पिछले 20 सालो से यामाहा परीवार से जुड़ा हुआ हु .
                ये लोग न सही से गाड़ी की सर्विस करते ह न ही आयल डालते है और डालते है तो जला हुआ और नए पार्ट्स निकाल देते है और पुराने डालते है
                Sep 27, 2018
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Aug 27, 2018
                Yamaha Motor India Customer Care's response
                Dear Sir,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                Regards
                Team Yamaha
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                  D
                  Dhanamjaya Reddy
                  from Hyderabad, Telangana
                  Aug 24, 2018
                  Resolved
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                  Address: Chittoor, Andhra Pradesh, 517001

                  I went to yamaha service centre for general service of my vehicle sz-x. I said some problems like self start not working, less milage and speedo meter not working. But after service so many new problems are occurred with old problems. No one will be rectified. Self start, headlights, horn, fuel indicating meter not working. But i paid as service bill rs.1912. Invoice no. Ctr — ji — 1861. Please take necessary action and do justice for me.
                  Sep 27, 2018
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 25, 2018
                  Yamaha Motor India Customer Care's response
                  Dear Dhanamjaya Reddy,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards
                  Team Yamaha
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                    S
                    Smiley-Solutions Dental Material
                    from Mumbai, Maharashtra
                    Aug 23, 2018
                    Resolved
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                    Address: North Goa, Goa, 403401

                    Respected sir,

                    Greetings!

                    I wish to inform you that we bought yamaha fascino from yamaha showroom ponda goa in september 2018 and still we are waiting for rc, vehicle is on the name of dr. Pragati sapra. Contact number [protected].

                    Officer at yamaha showroom ponda goa namely mr. Krishnanand giving excuses from last 6 months that you will receive in 10 days then 15 days but not yet received.

                    Hope you will solve the problem w. E. F.
                    Sep 24, 2018
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 23, 2018
                    Yamaha Motor India Customer Care's response
                    Dear Sir,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                    Regards
                    Team Yamaha
                    Verified Support
                    Aug 24, 2018
                    Yamaha Motor India Customer Care's response
                    Dear Sir,

                    We regret for the inconvenience caused.

                    Your complaint has been escalated to the concerned department with reference number IC-39929-N7C8 .

                    Regards,
                    Team Yamaha India
                    Mera ek fazer v 2.o hai bas 1 year 8 months hua hai itni kam time mai starting problem ho raha hai 2 times service care le chuka hu fir v thik nahi ho raha hai
                    Pankaj Kumar Bej Pinku's reply, Aug 13, 2018
                    Bht hi faltu hai yamaha all bikes
                    Yamaha Motor India Customer Care's response, Aug 25, 2018
                    Verified Support
                    Dear Pankaj Kumar,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                    Regards
                    Team Yamaha
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                      C
                      cvb 321
                      from Chennai, Tamil Nadu
                      Aug 22, 2018
                      Resolved
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                      Resolved

                      Shanthi motors, chennai is cheating customers by never offering free service after the first 4 or 5. There are alternative free services available after the first five services. But they never offered those. Always charging for the same. If we asked about that, getting very anger reply from the management, even with the lady sitting in the front office.
                      Sep 23, 2018
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 23, 2018
                      Yamaha Motor India Customer Care's response
                      Dear Sir,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                      Regards
                      Team Yamaha
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                        F
                        fascino
                        from Chennai, Tamil Nadu
                        Aug 22, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        I booked Yamaha (Fascino) on Saturday 18.08.18 with full payment, Later i came to know that cost of my vehicle is less than what i paid, so i discussed with Mr Mani about the costings, and he really made effort to solve my issue with good manner, after a long conversation he discuessed with his manager Mr Edwin in order to solve this issue. Where as Mr Edwin didnt took any effort to talk instead his answers were very harsh, and iam really upset with this, he really need to learn how to treat a customer when they asked for a help, even after making the full payment.i assure that people like him made the customers to feel very bad.i kindly request you to take proper action for this incident.
                        Sep 23, 2018
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 23, 2018
                        Yamaha Motor India Customer Care's response
                        Dear Sir,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                        Regards
                        Team Yamaha
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                          G
                          Gaurav018
                          from Gurgaon, Haryana
                          Aug 20, 2018
                          Resolved
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                          Resolved

                          Address: Faridabad, Haryana, 121005

                          Hi to all,

                          I would like to inform that my name is gaurav dhiman and i have buy a new yamaha fz bike on 21july 2018 at northern yamaha dealers, faridabad and i m very disappointed with yamaha bike. The main issue is bike is vibrate after 65 km. I m already check my bike at northern service center. But they do tight some bolts and chain. But problem remains same. Very very disappointed with yamaha bike. I never purchase any yamaha bike in future and also says to my friends don't buy any yamaha bike. Worst bike and their services.
                          Sep 21, 2018
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2018
                          Yamaha Motor India Customer Care's response
                          Dear Gaurav,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
                          Not able to get spare parts of my Yamaha Fascino, nearby service center refused to give spare parts.i am facing this issue since I buy this scooty, poor service from Yamaha and too disappointed by the staff.
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                            M
                            mbmehta
                            from Bhavnagar, Gujarat
                            Aug 20, 2018
                            Resolved
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                            Resolved

                            Address: Bhavnagar, Gujarat, 364001

                            I have given my YAMAHA FZS Reg. No. GJ04BJ 9938 to your bhavnagar(gujarat) authorized service center for insurance claim.
                            First they told me that parts are not available so kindly wait for 10-15 days i have ordered your parts.
                            Then after 15 days i have visited the service center they told me to drop your bike in their garrage and he will complete all formalities related to insurance and handover me my bike after 2-3 days.

                            I have given bike to service center on 07.08.2018 and after that i am continuously in touch with service guy and he continuously giving date after date and doesnot return my bike till today i.e.20.08.2018.

                            Every tile we called him, he ignores our call then we have to call him from another mob no so as to reach him and every time he answered that insurance surveyor is on leave our worker is on leave and bla bla bla.

                            So i request you to look into the matter and as i am facing very much hurdle.

                            My name is
                            CA Miral Mehta
                            My Mob. No. [protected]
                            Bike is on my fathers name i.e. BIPINBHAI RASIKLAL MEHTA
                            Sep 23, 2018
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2018
                            Yamaha Motor India Customer Care's response
                            Dear Miral Mehta,

                            We regret for the inconvenience caused.

                            We have shared your details with customer care team. They will contact you soon

                            Regards,
                            Team Yamaha India
                            Verified Support
                            Aug 21, 2018
                            Yamaha Motor India Customer Care's response
                            Dear Miral Mehta,

                            We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

                            Regards,
                            Team Yamaha India
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                              K
                              from Bhagalpur, Bihar
                              Aug 19, 2018
                              Resolved
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                              Resolved

                              Address: Patna, Bihar, 800003

                              Dear mam/sir
                              I am using yamaha bikes from very long. Now i have yamaha fz bike.. Model 2017..10 days back i went for a service in lila motors service station in patna kadam kuan.. They told me about service charges plus extra charges for accessories it means total charges of servicing was 4500/-+ gst.. Still i paid that amount.. But after servicing i am facing same issue in my bike also they have changed many of my original parts as well.. Now i am asking for another service then they are saying that u have to pay for it... Also they are neglecting of changing my product as well... Kindly do the needful or i am going to complain it in consumer forum too..

                              Thanks n regards
                              Gunjan kumar
                              [protected]
                              Patna
                              Sep 21, 2018
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 20, 2018
                              Yamaha Motor India Customer Care's response
                              Dear Gunjan Kumar,

                              We regret for the inconvenience caused.

                              We have shared your details with customer care team. They will contact you soon

                              Regards,
                              Team Yamaha India
                              Verified Support
                              Aug 20, 2018
                              Yamaha Motor India Customer Care's response
                              Dear Gunjan Kumar,

                              Your complaint has been escalated to the concerned department with reference number IC-39868-F9D9 .

                              Regards,
                              Team Yamaha India
                              Everytime whenever I give my vehicle for service in Yamaha Power bikes Adajan they tells me that washing is pending.
                              There is problem in machine for washing.
                              Yamaha Motor India Customer Care's response, Aug 23, 2018
                              Verified Support
                              Dear Parth Mody,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                              Regards
                              Team Yamaha
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                                V
                                V2Y
                                from Noida, Uttar Pradesh
                                Aug 17, 2018
                                Resolved
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                                Resolved

                                Address: Sonitpur, Assam

                                I purchased an scooter yamaha ray zr last year august from adityayamaha dealer located in tezpur city. The front fibre portion of the scooter is damaged due to the wrong installation of external accessory when i reported the incident to the dealer he told me that fibre is not under warranty. Further i told him that this happened due to the wrong installation by your service man so it is under warranty as per your warranty terms and conditions. Finally he denied to change the damaged part. Pls do need full action.
                                Sep 23, 2018
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2018
                                Yamaha Motor India Customer Care's response
                                Dear Sir,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  R
                                  Raj jaiswal3
                                  Aug 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: Yamaha

                                  I purchased yamaha fz250 one month ago. I got the bike with wrong soccer alignment. My bike was imbalancable. Though would be temporary behaviour.
                                  I drove my bike very less and as i am working guy i was not able to visit and complaint. Today i have come for first service and shown everything. There behaviour was very bad. The service center and showroom is located in noida sector 10. I purchased from here only. Now they are not accepting it and behaving rudely. I am sitting here since morning and they even didn't have touch my bike. I am requesting them to do the servicing and rectify the problem but they are giving lame excuses. I am very disappointed with the service and product. The problem occurring like clutch, getting of frequently.

                                  If you can provide the level the service why would you charge 140000 rs.
                                  Sep 23, 2018
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 21, 2018
                                  Yamaha Motor India Customer Care's response
                                  Dear Raj Jaiswal,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
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                                    L
                                    Lucky Pspk
                                    from Cuddapah, Andhra Pradesh
                                    Aug 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: 516001
                                    Website: I'm complaning about the service in kadapa yamaha showroom

                                    I have given a break down vehicle in our yahama showroom kadapa regarding complaint given but the service has done yesterday there are no more changes in service they just give me thevehicle what i give them. They dont do anything. Is this responsible of yamaha service. Is this correct for you. This is the worst service i never held in any showoom still my complaint is pending about the drums in back wheel. Please contact me and clear the issue.
                                    Sep 23, 2018
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2018
                                    Yamaha Motor India Customer Care's response
                                    Dear Lucky PSPK,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
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                                      A
                                      Aamir 12
                                      from Patna, Bihar
                                      Aug 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: Patna, Bihar, 800001

                                      I have fzs fi my chain sprocket sound and when visited yamaha service center he say change your chain sprocket only 7month and my chain sprocket sound it is not solution to change sprocket and every single parts when change then labour charge included i can't understand which parts in yamaha include in warranty i think yamaha cheat every yamaha bike customer no any solution from there end every time parts change then labour charge included in bill
                                      Sep 23, 2018
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2018
                                      Yamaha Motor India Customer Care's response
                                      Dear Aamir,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
                                      Aug 20, 2018
                                      Updated by Aamir 12
                                      My name aamir Ali mobile number [protected]
                                      Email id [protected]@gmail.com
                                      I want know what is cover in warranty in warranty labour charge included for everything so what is means for warranty only engine oil change and air filter clean and engine cover in warranty I think Sri sai Yamaha Patna Bihar service very very bad my concern is that when I purchased fz then in 2month my sprocket sound and you just tell change your chain sprocket so what is warranty
                                      Verified Support
                                      Aug 21, 2018
                                      Yamaha Motor India Customer Care's response
                                      Dear Aamir,

                                      We have shared your details with customer care team. They will contact you soon

                                      Regards,
                                      Team Yamaha India
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                                        9
                                        9845542265
                                        from Bengaluru, Karnataka
                                        Aug 14, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560098

                                        Dear Sir,

                                        Please refer to my earlier e-mail where i had registered a complaint on YAMAHA Fascino mileage issue.

                                        Subsequently after the 1st complaint was registered at your end, i got in touch with some PACER YAMAHA staff in rajarajeshwarinagar, bangalore.Again they held my scooter for 1 full day and promised that the problem has been rectified and the mileage has improved from 32 kms/ltr to 40 kms/ltr.

                                        Now, it was my turn to check their claim.But to my utter disgust after checking the readings for 3 continuous times, the reading did not change and the mileage remained at 32 kms/ltr.

                                        Subsequently, Yesterday i called on the showroom in-charge Mr Pradeep and explained him the same.He told me to bring the vehicle.After i went there from my office place, again to my surprise and dismay, he said that some tool to check the mileage is not available currently and told me that he would arrange for the same and call me today morning.

                                        UNFORTUNATELY, EVEN TILL NOW I HAVE NOT RECEIVED HIS CALL..

                                        It has been more than 5 months these ### at YAMAHA have been dodging me, Kindly help.

                                        Regards

                                        Arun.N
                                        [protected]
                                        Sep 23, 2018
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 16, 2018
                                        Yamaha Motor India Customer Care's response
                                        Dear Arun N,

                                        We regret for the inconvenience caused.

                                        We have shared your details with customer care team. They will contact you soon

                                        Regards,
                                        Team Yamaha India
                                        Verified Support
                                        Aug 16, 2018
                                        Yamaha Motor India Customer Care's response
                                        Dear Arun N,

                                        Your complaint has been escalated to the concerned department with reference number IC-39837-H3H3 .

                                        Regards,
                                        Team Yamaha India
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