Yamaha Motor India Complaints & Reviews

Dear sir/madam
Mera name chandresh saini hai or mene mahaveer motors yamaha se fascino scooty lagbhag 1 saal pehle li.. Gadi ka no. Hp 33 1118 hai.. Mene 1 saal me 4 times battery change krwa li hai or 3times battery ka jo shell hota hai jisme battery fix hoti hai.. Wo dlwa chuka hu... Jab scooty worranty me thi tab agency wale bolte the aap gadi chalao ham dekh lenge... Last time jab battery wala problm aaya tb mene apne papa ko bheja to agency walo ne unhe bevkuff bna diya or sara khrcha mujhe bina btaye insurance se utha liya... Mene kitni baar bola ki aap whicle change kr do ki mujhe har month kuch na kuch theek karwana padta hai to wo logo ne meri nhi suni...

Me pehle v comlaint krwa chuka hu...
7 august 2018 ko ye problm fir check karwane gya to agency ka owner bolta ki is gadi ka feedback achha nhai hai.. Or kha ki me is scooty ko bech du or iski jagha activa le lu..
Ab ap hi btaiye kya ye solution hai is baat ka...
(1) battery broblm
(2) body knowking...
Kindly do some kindness for me..
Contact [protected]
Mandi hp

Hai
I am sreeshma from bangalore.

Yamaha ray zr kl 07 ch 4269

On 4th july 2018 me and my hubby gave my yamaha ray zr for service at whitefield yamaha at whitefield bangalore.

The technicians in there branch have no any idea about what to do.
They taken our 10th claimable service coupon and charges rs. 1123/- from us. They cheated us.
For general service that took rs. 531/- and didn't do cleaning and polishing. Mat and tries are full of mud and greeze, mirrors are also same.
My scooters horn are good. I didn't said to them for change it, but after the service they stolen my scooters horn also.
For oil charges they took rs.877.96/- they didn't change that.
Morning 10 am we gave my scooter there at service and they gave back at only night 8.30 pm
They stolen our yamaha logo.
The staffs who working there are very useless.
Now i think they stolen my scooters engine and tyres.

I requesting you to please do the positive action against there.
If not we are planning to go for legal action and complain with consumer court.

Here i attaching my tax invoice.

Regards
Sreeshma pratheesh
[protected]
[protected]

Dear sir.

I'm akhil. A new yamaha customer. Im booking a bike r15 v3 on may 1 st week. And today august 1 st week.in the last minute they will not call atleast 1 time. Why to late my vehicle. Im tired to contact daily. And they will reply is '"i don't know when the bike is reach"".. I'm very sad to this type of customer contact. As a customer it is my right. Why to delay in my vehicle. I pay full of money. So kindly arrange my bike. Very fast. If not please tell.. I quit the deal.. So please provide minimum customer satisfaction service...

I had given my bike for changing brake pad and chain lube and water service. They took the bike by 10am and by 2.30 i got a call from service center saying that brake pads and chain lube are out of stock and bike is washed. Again by 5.30 i received a call stating that the bike is not washed and it was a miscommunication. When i arrived at showroom nothing was done and they have issued a bill of rs.177 of labour charge for doing nothing. When i talked with service advisor the so told out of stock brake pads we're available and ready to change. Is this a way your service center guys deal? Check the attachment for details.

My complaint id is 2016579

After the complaint i received a call from yamaha and they asked me to visit nearest dealership. I went to the dealer from where i had purchased the vehicle, ashoka motors mettuguda hyderabad.

Informed them about the complaint and asked them to resolve the issue and also do the first service since it reached 950 kilometers. They after completing the service took the vehicle for trial and after trial they are just convincing me that there is no problem.

They are not interested to solve the issue. Now im helpless
Service is worst as i didn't expect this type of after sale service from the yamaha brand.

I took the trial of 3- fzs of my friends all of them are butter smooth, only i got the defect piece.

Dear team yamaha please take my complaint seriously and provide me a solution at the earliest.

User name : prathap reddy.
Mobile number : [protected]
Email id : ranaprathapreddy.[protected]@gmail.com
Chassis number : me1rg4422j0137796
Nature of complaint : suspension issue
Concerned dealership : ashoka motors mettuguda
Retail date :[protected]
Address (If possible) : 3-231, laxmapur village, shamirpet mandal

Hi,

I had a worst experience with yamaha r15 v3 since i never got a chance for test drive. Never expect such a experience from the popular brand. Actually i came to bought a new one and without test drive how can i will be satisfied. Im just putting this experience in behalf of you to take necessary arrangements for providing the same. If this is your vision and values, then in my point of view customer satisafaction is not taken as a severe thing. Hope you understand.

Dear san,
I'm booking the new r15 v3. On may 1 st week. George maijo showroom kottayam, kerala.in the last minute they will not delivery for the vehicle. Im tired to contact daily. And they reply is.". I don't know.. When the bike is reach..". Sir..in my mind yamaha is a very good company.. So keep your signature.. And suddenly take. A reply for me.. And take a final decision..

Hello Sir or mam

My name is Mukesh Saini I am writing this email regarding my bike service bike number is HR 26 CK 29 71 I purchase this bike back in 2014 since then only one service was done perfectly fine and I was happy with it and that was first service.

since then I go for bike service every time I need to ask them to repeat the same thing I ask them to check the bike shocker and every service they work with a Soccer and the charge me for everything every time I need to pay labour charges every time I need to pay pay service charges but the bike soker was never fails even its not fix right now.

One incident was where one of your employee his name is Pramod was asking me answer of paying the full amount to the bike service pay me this amount in my side I will fix your bike like a brand new bike and I did that and casual nothing happen I end up paying twice.

one of your manager over there I ask them that I come here for every time for bike service and every time I need to ask them to repeat the same thing to say how can we believe you I said please check the your computer history this year we can't check our history since the GST has applied.

I complain lot of time but no one did the resolution for a given a customer service girl who called me out for this I inform them several time but nothing happen.

One incident happen where my bike front alloy wheel was banned and I went for Insurance insurance company has declared their Yamaha parts are local quality they cannot give me the Insurance claim then same thing I complain to the manager and the manager help me to pay 40% of the alloy wheel and 60% will be there by the insurance company and that time I had the insurance with the Yamaha outlet it's out that was zero debt insurance.

does a one guy I think he is a manager who has the bike tattoo on his arm when he is around that time people work nicely.

and your customer service team charge money like a medicine as in the medicine you cannot judge bargaining for a price the same thing happened here you cannot bargaining hair for a prices.

I went last Monday for my bike service they ask me that I need to get my bike engine service done and it not any two cost around 16000 so I asked them kindly do that but they said they do not have a parts they need to be order and it will take 3 to 4 days and then I asked him ok give me my wife I will come up here after 4 days now after 4 days I need to again pay the labour charges and engine oil charges and out this charges again.

when I say this to them this this year so we can't do anything if you can't do anything why you are at this workstation way you can't help your customer if there's someone or something that I read this customer service of Siddharth Yama or green Yamaha I would rate in a negative rating - rating

it seems to be like this Yamaha outlet does not care about their customer sofack inexpensive there a middle class man is not able to afford his bike maintenance.

and if you ask me why I go again again at this place for bike service if I am having so many problem you just that because I need to find the another outlet but I do not have any other outlet near me and I live where my location is.

Hi i purchased a yamaha ray zr scooter in full cash last month 29 july. Still vehicle registration is not done. I have been following up in call and person everyday but the dealer says it will done tomorrow everytime.
Dealer name: raj yamaha
Navalur, omr branch,
Chennai
Sales representative: narayanan
Suspected reason for delay: not paying registration fee to rto

After the 2nd service of my vehicle it has started making so much noise during riding it creates sound like an old vehicle i am sure that they have changed my vehicle's part and fixed it in another vehicle. I payed for the engine oil i have a bill also but in my vehicle there is no engine oil. Average is very poor i am facing so much problem after the servicing and i am truly fed up with this vehicle. This complain is for yamaha showroom which was located near balliwala chowk and now shifted to niranjanpur

Dear sir.
I am sumit kumar r/o madangiri ph - 1 pushp vihar new delhi -110017
Maine apke pul pehladpur m. B road new delhi wale showroom se yamaha salotu disc date[protected] ko perched ki cash me uske saat leg gard aur sheet caver bhi tha par us time showroom incharg amar ne bola abhi hai nahi stock anewala hai tab lagva lena 1 month se zada ho gaya mujhe un ko call karte karte mene un bola tu kahle lage ki zada dikat hai tu khud lagva lo mere pass nahi hai ab tu phone bhi nahi othate esa pahli baar nahi hua hai isne pahle bhi mene ek bike li thi uske to paper dene me hi 2 month laga diye the aur abhi meri new bike ke paper bhi nahi diye
Ab mai bahut pareshan ho gaya hu
Please sir solve my problem

Name = sumit kumar
Contact = [protected]
[protected]
Bike no = dl3sau1819

Regards
Sumit kumar

I've baught FZ in feb and RTO passing done in March but till now Vehicle number not recieved due to Tax Amount pending. Dealer is not responding well and ignores my call...today i went to consumer court and complaint against him...
Today i Complained against dealer so court will decide the resolution of matter. If company ignores then court will take an action against company also..

Previously i had a bitter experience from your dealer - dolphin yamaha regarding the oil leaking problem, still it is pending but the main serious issue is your dealer technician is failed to identify and not able to show me the new replaced spare part in my bike for which they charged me. Even they loose the bolt of the disk brake oil resulting the entire oil is throw on my cloth putting me an embarrassing condition in office.

They billed me spares wide invoice no : 2018/wb/1114 dated : 29/06/2018, amount : 4059/- but when i told them to show me the replaced spare they are not able to do it and blame each other for that. I also pointed this things in my earlier complain that why yamaha appointed these type of dishonest dealer who just not able to give proper service but cheated customer by taking money from him for spare but actually not replaced in actual.

Dealer name : dolphin yamaha - ghatkopar
Service adviser name : hafijullah
Mechanic name : ashraf ali
Bike - yamaha fzs, mh01-bq-3351

Hi this is gaurav, i'm from sonipat haryana,
I love yamaha & i'm a big fan of R15 as also i'm using this..
I used to go for service my bike regulary from when i bought it but now a days the yamaha service centre from sonipat has been shuted, so i serviced my bike on 26 july 2018 from yamaha workshop Safiyabad road, Narela because it is near from sonipat,
On service centre an receptionist Ma'am gave me an manual bill of 1515 Rs.& said that online billing is not possible at that moment, we'll send you the bill tommorow, in which she includes
E.oil for 405rs,
Oil Filter for 160rs,
Shiner for 50rs,
Chain spray for 150 rs,
Air filter for 300 rs
Disc brake oil for 50 rs
Labour charges for 400 rs.
Total:-1515 rs.
I paid the money there they return my bike after serviced without using chain lube or chain spray, i came out from there & gone back there again for chain lube they said,
Oooh.!! We forgot sir.!!
Then after took chain lube treatment to bike i came back to home from there, now after 2 days of servicing i called them for 3 times for online bill, then they send it on30th july after 4 days of servicing, they send me the bill of private firm of Oswal Auto Azadpur, that bill seems to be like totally fake as i had never saw that much stupidity in billing from the name like yamaha,
It was without Name, Kms & without chassis no. & the billing was for only 1445 Rs.
I'm very upset to see such things from yamaha,
This is the top most company in world & these stupid peoples ### the company status badly, please improve this system
For love & trust in yamaha,

I have many times contact yamaha
Customer care for this issue but not give any solution.
Barath motor chidambaram and rpg motor kattumannarkovil cuddalore (Dt)
Tamil nadu this two dealer was very worst behaviour and they are used duplicate spare and they are billing over charging amount
I have attached over charging bill
I need proper solution regarding this issue

Hello sir/ma'am,

My motorcycle (Yamahar r15 v2) was having some issue regarding loosing acceleration. I went to the service named yamaha wheels, pin:144401 then it happened:

1st day.
I went to the service centre with the issue, they started searching for the fault, after nearly 4 hrs (Cleaning the fuel injector, and looking here and there) they said your bike is ok now we have found the fault you can take it, i went out for a test ride the issue didnot get resolved and then they again took it inside and then again looking here and there they changed the sparkplug which was perfectly fine. I repeatedly asked them did you guys find the fault they said and somehow convinced me to believe its perfect now (Here the cheating session starts). I was taken to the counter, they said your bill is 500 (120 sparkplug 200 cleaning fuel pump and the rest labour) then they asked me to pay without bill because gst and few other taxes will be charged and they were being so sweet and finally i managed to pay 400bucks. One other guy took the bike outside and said now its perfectly fine. I came out and took a test ride again, the issue didnot get resolved, the bike was loosing acceleration and the engine was shutting down again and again. I again called them they started making faces already and again somehow convinced me to keep the bike and come next day so that they can look after the issue again. I again asked them that you guys already charged me saying you found the fault and fixed it, they again formed a group the manager, the workshop guy and one more guy convinced me to keep the bike and come next day. I again repeatedly asked them not to put any new part without letting me know because i was afraid they would charge me for things that are not necessary like the spark plug and asked them to call me and ask me before putting any parts and they agreed to it. As being a mechanical engineer i had overview knowledge of engines and parts. I left.

2nd day.
The next day i got a call from the manager around 12 pm (No:[protected]) saying we found your fault, the original part costs 10700inr and therefore to save your money we have specially called a guy from other service centre somewhere from hoshiarpur with a fuel pump from a totalled bike and we have changed it and we will charge you 5000inr (Cheating and looting continues) and they also said we will you return you the fuelpump which was in your bike. I was freaked and asked them repeatedly who asked them to change part without my consent. I went to the showroom in the evening and then i asked him the same thing, they said if you don't want to keep the fuelpump that we have put in your bike, you can pay us 1000 inr as labour charges, we will again put your fuelpump and you can take your bike. I asked them what type of customerservice is this, if i don't want to keep the part which they had put without my consent and you are charging me for this and that, i even said i already paid 400 inr for the issue which did not get resolved and then grouped again by calling the workshop guy and started showing me cctv videos. They were showing me look at this guy he came from so far, he doesn't even work here just to work in your bike and you have to pay 1000inr as labour then only we will let you take your bike. I was shocked with the experience as they were forcing me to pay either way. I went outside to think, i was in a hurry as i needed to shift delhi the next day.
I somehow managed the money from my friends and then went inside. They said we can do one thing we will keep your fuelpump and we will charge you 4000inr for the used fuel pump without any bill. I paid the money took my bike and left. Just after riding for 10 the bike started making some weird noises which was coming from under the tank (Somewhere where the fuelpump is placed), i called them up and said them the issue and they were like we will look into it bring it to us, i already had a doubt they are planning to make more money. I said as i am leaving for delhi i will just park my bike and i will bring once i come back because it was already late and the service centre was closed and i was leaving the next day. They said its fine.

3day. July 23.
I reached jalandhar and i took my bike to the service centre regarding the issue. I reached there they were like making faces and avoiding me and asked me wait in the waiting room. Waited for a while then i went to the workshop guy and asked him to look into it as i was in hurry and i was returning delhi the same night. The guy replied its my lunch time please come back after 2hrs. I got freaked out and said him that you already know what is the issue just have a look into it and let me know. He came out i ignited my bike and told him about the noise. (The cheating continues as expected). The guy put his mobile torch and looked for a minute and said the noise is there because a screw is missing near the fuel pump and it will cost you 1000inr and also the screw is not available at the moment we will order it and have to leave the bike and go. Everything was happening as expected and they were trying for a next round loot. I went to the manager and said him he is like yes you have to pay 1000inr for the part and leave the bike. I said to them see i have been riding this bike since so long, there was no such issue before, after i came here to fix my bike to fix it all these are happening and i have already paid you 4400inr for my concern but it didn't get resolved yet and it was even less than 10 kms the bike started making that noise. They replied its beyond our policy the screw fell down its not our fault and we cannot assure you about that. I said them it was you who opened the bike without my consent, it was you who said we have fixed everything and everything is perfect and even i asked what type of service centre is this if the customer cannot ride his bike for 10 kms after getting it fixed and repaired from service centere for two consecutive days and after paying 4400inr. Their reply was we can't do anything, the screw fell down you need to pay 1000inr to get it fixed and it was not our fault. They were using their same strategy by grouping me and said do whatever you want to do you can mail to anyone you want but we won't work. I refused to them and i came back. (Closing of getting cheated again).

I please request you to look into the matter seriously and please take some action immediately.

Thankyou.
Regards: subham.

My self khattab husain, want to complain to you one of your dealer dolphin yamaha, sakinaka, i had done the paid service in your dealer of my bike fzs on 29th june 2018, since than i suffered lot from oil leaking problem. I had paid 4059 rs to the dealer against the invoice no : 2018/wb/1114 dated : 29/06/2018.in that service they replaced oil and oil filter along with other spares. Since than oil has been leak from bottom. I had already complained to the dealer but they want money to rectify the problem. Why i paid to the dealer because of their problem? If your dealer is not capable to handle the service issue why you spoil your image to appoint such type of the dealer? I am complaining you in hope that you resolve my issue as i am using the well known brand like yamaha.

I am complaining for my bike r15 v.3... Its now a 2 and half month getting over.. And odometer reading is 6380 km.. My front right side shocker is leaking... Due to leakage of shocker my front disc brake not working properly due to the oil coming out from the shocker i want to make it good.. So the company jk yamaha jammu has to give me the solution of that for free of cost due to under warranty of the bike

Sir,
I am lijin. I have r15 v2(2013) model bike.I am servicing bike in thiruvala pathanamthitta(kerala) in 10/03/2018 my bike just turn off in running then I contact to service station they said change the fuse but it didnt work .so I give the bike to the showroom they fix it but my bike has engine knocking sound so they said I have to change the crankshaft so I said to change it after service I brought my bike from showroom somesound is occuring from the engine then I contact the service station they said brought the bike back to showroom just like this I brought my bike to showroom 6times but they can't fix the sound .actually they dont whats the problm is. I really like yamaha bike and other product .but by this I really start to hate it .evrybody say yamaha is brand but I say its ### .attaching my bill nearby

Dear Sir,
I am having bike of yamaha motor india model fz, i am always get my bike serviced from adarsh yamaha centre, lado sarai new delhi.
This time i am unable to take my bike for service at their service station due to busy schedule so i thought to change engine oil instead of servicing of my bike so i visited to purchase engine oil for my bike at this adarsh yamaha service centre lado sarai delhi & they are denying to give me engine oil they are saying we don't have engine oil if you bring your bike only then we will give you engine oil else we can't give you engine oil.
This is very bad behaviour.