Yamaha Motor India Complaints & Reviews

Hi, This is pooja

I purchased Yamaha fascino in the month of december 2017 and an helmet in the same showroom(SUN Motors_CMBT_Chennai) Amount got deducted twice and i tried all the possibilities from my bank to get back the money. But it has not reflected in my account.
I contacted several times the manager and still it is not refunded and the amount is Rs1300/-
Enclosed my Pass book

Dear sir,

I, krishna pal singh, magadh colony, gaya to handover for service my two wheeler at pravati vehicles pvt ltd on 25 aug 2018 at 1300 hrs. My vehicle model no is gladiator 125ss, reg no br02y 4352 and chassis no - me135b058e2024400.

My vehicle is service by parvati vehicles pvt ltd finally given to me on 28 aug 2018 at 1530 hrs and job card no 4334 and invoice no is pvpi[protected].
I am very badly frustrated due to service time too long taken by service center. He is take lot of time for service i. E. 04 days.

That is very bad and taking service time to long.

After service i found my cash memo, i am surprise in labour charges. Because a extra amount charges in labour charges. All parts purchases from stores and fitted in my vehicle. Paid service incl washing charges is 250.00, i know is right.

But the following points are observed in my bill and surprised how more and extra amount is charged by me :-
1. I shaw in bill one rh mirror nut bolt for fitting charges is 20.00
2. Clutch work amounting to rs 200.00
3. Acc cable change amounting to rs 60.00
4. Silencer cap change amounting to rs 40.00
5. Clutch cable replacement amounting to rs 40.00
6. Front brake pad change amounting to rs 50.00

Sir, i am asking to their staffs but not given to right reply to me. I am service the vehicle plus purchases of all accessories of vehicle of your stores, then why surcharges to me. I say to him at billing counter for extra amount surcharge to me. But not leasing what is i am saying to him. He say pay the bill, it is right amount of service.

Sir, also i call to customer care for complaint on phone no is [protected]. I am requesting but he is not given reply and not register the complaint.

Sir, i am also enclosed the copy of invoice copy who paid by me.

You are requested to take necessary action against my complaint.

I also request at yamaha india pvt ltd for above matter. But he could not good reply till date.

Regards,

Krishna pal singh
Mob - [protected]
Email. : [protected]@gmail.com
Vehicle model no is gladiator 125ss, reg no br02y 4352 and chassis no - me135b058e2024400

I am facing big issue with my yamaha fz 25 it's not getting start light in display is available, indicators glowing, horn working but self not working, still just it not giving sound of any starting. When i push self start switch it doesn't gives any sound, it is fully silent.
Very bad thing happened
I stucked at road in night and left bike at a parking place.

Hi,

What:
Very fair customer handling
Zero response
Yamaha offers are not given to customers

Where:
Anand motors
Kannakulam, konerikuppam, kanchipuram, tamil nadu 631561

How:

Last month 4th august i made full payment to book and received yahama facino, while delivering the bike to me, they said the registration will be taken care of by themeslves, but i did not expected that they will take almost 1 month to get the registration done, initially they asked me to visit rdo office with bike for the registration, and they got the bike then returned it to me by 16 aug. After that i was waiting for my bike number but there was no response from the showroom even though i myself contacted them they were no person who can answer a customer with gratitude, this was irritating, after a long struggle of 2 weeks, they have provided me with registration number, it took exactly 24 days to get my bike registered which is not even tolerated, they made me to think why these sort of irresponsible people are there under yamaha. My primary concern is, now i have 5 free service with the same showroom this is again a big trouble, am currently looking for your help on this hope you can do needful

Hello team yamaha,

I gave my bike for servicing on 29-aug-2018 wednesday and now it is more than one week and i have not received my bike yet. I called service centre many times and they are saying parts are not available (Engine head valve), once the parts are received then we will deliver your bike on thursday or friday not sure. 6th or 7th sept). I don't understand what kind of parts they are looking for and how come it...

I've purchase one yamaha ray zr bike from anna nagar showroom chennai. When i started driving bike i noticed some issue on the bike disk. I've visited the service center and they informed that this might be the issue with the disk break, during the first service, i'll sort it out.

After that i've given service on 29/08/2018 at perungalathur service center. On that day evening, they called me and said that this is an issue with the bike suspension, i'll change it by tomorrow.

On 30/08/2018, i'll called them for the bike. They informed that this is a manufacture defective and we've escalated this issue to yamaha, engineer will check and replace it.

After that there were no response from them. Today, i've visited the service center but there are telling the same story.

I insisted them to give the bike immediately, within 30 minutes they changed the bike oil and generated the bill. I've successfully saved my bike from them by paying the bill for non servicing.

They haven't repaired or replaced my bike.

I've sent an email to yamaha 3 days before till now, i haven't received any update from yamaha.

Despite of raining in morning, I somehow managed to reach Yamaha service centre Sri Sai Yamaha at Rukanpura Bailey Road Patna Bihar and got a token no 6(05 members were also waiting before me). After checking he gave me a slip with delivery time 4 pm as there was a lot of work to do in the bike. After 2 pm I went to check if there is everything going properly and is there any other job required. There I saw 5 to 6 workers were dealing with some other bikes and my bike was at the same place as I saw in the morning. Already there was one person who was yelling at the Sri Sai Yamaha staffs for not attending his bike. When I enquired he told me his token number was 11 and he told that till that many bikes have been attended which came much later to me or him. It was a bit shocking for me and when I asked the yamaha staffs they replied that your time is 4 pm. I asked him I came 6th and you are doing for bikes that came after me. He replied those bikes have less amount of job. I was left with no option but to put complain that even though I delivery time is 4 pm why work on the bike not started on time. And if you can work it in 2 hr (2 pm to 4pm) why you gave me 4 pm time at 8 am i.e. 6 hrs more. There should be a strict penalty for such service centres.

Writing this after losing all the patience. I'm sure and confident that yamaha has a great name among other competitors in india for its great customer value, hospitality and commitment.

Unfortunately, i loosing my all these in my present and recent past experience.

I own a yamaha sz rr v2
My bike is now 1+ years old.

I brought vehicle in my home town erode, tamil nadu and took it to chennai, tamil nadu where i work.

Incident 1 :

After taking vechile from my 2nd free service the speedometer stopped working and the service centre told that the cable has broken and replaced it with a new one under warranty.

Incident 2 :

After riding some another 2000kms the speedometer again stopped working, then i took it to the same service centre. They told me that the cable has broken and it will take 2 days to replace under paid replacement.

When i questioned the quality they told me that all these have a limited lifetime, i questioned whether does it look like any rat bite? They said that there is no way a rat could bite, its only the quality of cable.

I wasn't ok with the reply and got a genuine cable spare and went to local workshop and replaced the speedometer cable.

Incident 3 :

Last month my cletch cable got cut off. I don't want to here the same reply from service centre, so decision to buy a genuine spare cletch cable and got replaced from a local workshop.

Incident 4 :

Now it's 7000+kms again my speedometer cable got cut off. I lost all my patience.

I called service centre and asked for warranty coverage, they told me that these things can't be covered in the warranty as.
I'm really fed up with this problem.

I request you to provide possible solution so that that the cable problem could be solved permanently

I brought a new fz on 20th july from prince yamaha udhyog nagar new delhi. Today i went there for my 1st free service but they have charged me extra 617rs. For oil i know charges would be extra which they have used for 305rs 4 stroke engine oil however my bike is 5 stroke. Secondly they told me filter which cost is 50 rs in market.. Its nt fair they have told me i'll be getting free 9 services from yamaha so what's the benefit for free service if you have to charge me in every visit and they also told me that twice they gonna charge me 620 n later it will increase to 920... Pathetic experience... So bad...

1. When i bought the motorcycle, the handel of the bike was disputed, they (Service center and deler) told me, they change it in next service but, i make 3rd service now, till they told me it was unavailable/it is natural for this bike..
2 last time in service they made a huge scratch on gear paddle, i think they change it and give me a faulty old one.
3 the gear box problem not solved.

Mere pass yamaha r15 v3 jab muje bike leni thi tab showroom ka owner bohut hi aache se baat kar raha tha aur teek se baat kar raha tha but kal mene meri bike service me de aur bad me me and mera bhai lene gaye tab uska behavior itna kharab tha ki baat mat puchu vo showroom ka owner & service department ka manager itni zor se baat kar karta hai customer se or bikul bike ki service achi nahi ki hai... Aur dono hamse jagra karne lage...
Customer satisfaction 5 out of 0..
😡😡😡😡

Hi,

I have given my bike for servicing at pearl yamaha, tolichowki hyderabad. Even they did not able to check the sound where it is coming from. They charged me with rs.1681 for general servixing, front shock observer oil leak seal, front disk pads.

They have given me an invoice which haven't a sign and seal.

When i check the parts amount and calculate the amount is different from the mentioned amount in the invoice.

Coming to the servicing. Still my bike producing the sound.

As a common man i can observe the timinh chain sound. As a proffessional mechanics why can't they. I am unable to understand the logic behind it.

When i cross the speed breaker or pits i can observe a different sound from the rear side of the bike and i mentioned that in the job card, they have failed in detecting it and fix it.

Why yamaha has worst servixing centers around hyderabad while having a great manufacturing modules like engine.

We choose yamaha for pick up (Acceleration) and for it's engine. Why can't yamaha provide a best no no atleast a hood servicing center for the people like me who always wants to have their bike servicing at yamaha service showroom?

Feeling bad due the worst service yamaha
-rajagopal

It has been two times that i am having horrible response from shinrai yamaha at cochin kerala. Previous time after my periodic service on my way back the back wheel nut went of and i fell down. The service manager apologized to me and told it wont happen again. Yesterday afrer my service the tecnician forgot to put the lid on the engine oil knob and oil fell on my scooter on the way back. Due to the heat the scooter went on fumes. This is horrible. Nobody is taking any action on these incidents. Not only my life but my vehicle's lifespan is on jeopardy. I seriously urge yamaha to take action upon my compliant.

Mere pas fzs fi 2017 ki h maine service centre main bataya tha mera chain sprocket bahut sound kr raha to unhone bola change karna parega and also yahama customer care ne v bola jo wo bol rahe change karne wo change karna parega but jab main dusre service centre le gya to unhone chek kiya and usko sahi kiya tab jake sounds finish ho gya so mera concern ye h agar yamaha service centre and customers care ko jab kuch ni ata to wo log faltu ka chains sprocket change karne ko bol rahe the and i want kam se kam service centre main knowledge bando ko rakho and mechanic ko v ache bando and knowledge logo ko rakho and also customer care main v faltu ka ye na bole change kara lo kam se kam ek bar ache se dekh lo samjh lo fir jysa ho bole bina.
My name aamir ali
Mobile no [protected]
Service centre-sri sai yamaha rukunpura patna-800001

Dear sir,
I, had purchased an yamaha fz16 2018. 3 months back. From my yamaha malad west. Mumbai 400064. Yesterday while riding the bike battery got dead. Had to replace to a new battery. Which costed me rs.1, 340/= rupees one thousand three hundred and fourth only.
As i saw the previous battery it showing 2014 make of exide. Where the bike was delivered to me in 2018.
My request is to kindly refurnd my money which i spend already in emergency brake down.
Regards,
Rajesh kandhari mob. [protected].
Raajoo. [protected]@gmail.com

Hi I owned my Yamaha Fazer FI V2 2015 model.Upto now I driven only 35000km.But few months back I got a noise from engine and batters drains out continuously.Then i left my bike in local mechanic shop but the problem is not rectified.So I left my bike in Yamaha service centre in Avadi.They told the engine is about to in ceasing condition so need to open the engine and they checked.Also they got approval from me to change the whole part of the engine and they changed.

My question is, about 35000km the engine gets ceased??although am servicing my bike periodically.

Nearly I spent 30000rs to get ready..I need real explanation and also need to claim warranty for this.

Then what the ### you are manufacturing the bike??Often having self start problem, brake failure problem and much more seen in this bike.

I need GENUINE result from your side.
Kindly contact [protected]/[protected]
Mail : [protected]@yahoo.co.in

Yamaha service centre any
Robbery centre

1st robbery rs 4400.
Chowdhury yamaha service centre goria.

2and robbery rs 3200.
Mahansaria yamaha service centre 109 ns road baripur.

I'm today visit yamaha service centre baripur. 26/08/2018
Parts replace. 8pis. Pickup problem not solp sem problem continues. Lost my many. Total rs 4400+3200=7600/

Me share now all midia and
I will make a court against yamaha service
In 1week.

Hello sir mene 1 month pehle bhi complaint ki thi magar koi responce nhi kiya hai ane jo apko esha hi karna hai to bhi me bike ko apko free me de deta hu rakh lijye aapse diller chhe bat nahi kar sakto to aap itni badhi company kayu leke bhethe ho service insurance bhi nhi kiya aap lok ne abhi taq call bhi nahi kiya hai aa p kush kro nahi to me abhi aage compalint kar dunga
Thank you
[protected] plz halp me

Dear sir,

With this highly esteemed organisation and a brand of repute i was very very much disappointed since continuos 2 year and now i get frustrated with this.
The reason is i bought extended servicing for 3 years for the bike model yamaha fz-s milltary green colour in september 2014 to n angul odisha, there service was outstanding,

But i came to bathinda in 2016june,

But the servicing provided by yamaha showroom here is very poor and disgusting,

All they say is, " sir i do only this and this in servicing, very awkward behaviour of technician, a helper is operations my bike results in unnecessary replacement of brake drum, seems like they are snatching my pocket

Management is also rude and not supportive.

Sir pls inspite of this i have paid for the service hoping to get better, but now my limit has crossed,

I beg u plz stop this cheat and distrust in the name of getting money for extended service and damaging the valuable branded bike of consumer by using these non technical personnel,.

Please take it as matter most urgent.

Take immediate action against yamaha bathinda showroom cum service point, for poor service and creating distrust among consumer

Where will these consumer go, to i[censored] will not support?
25.08.2018

मेने साईं सुमन मोटर्स डूंगरपुर राजस्थान से यामाहा कंपनी की नइ मोटर साईकिल खरीदी किन्तु 10 दिन बाद मुझे पता चला की मेरी गाड़ी में कुछ पार्ट्स पुराने डाले हुए थे
जब मेने इसकी शिकायत डीलर लोकेश एव महेंद्र जांगिड से की तो उन्होंने मेरे साथ गाली गलोज की तथा बोला की ऐसे ही पार्ट्स आते हे तुजे तक्लीफ्फ़ हे तो जा कर आगे बात कर साथ ही वो मुझे बोलते हे की किसी और कंपनी की गाड़ी दिला देता हु तुजे जबकि में पिछले 20 सालो से यामाहा परीवार से जुड़ा हुआ हु .
ये लोग न सही से गाड़ी की सर्विस करते ह न ही आयल डालते है और डालते है तो जला हुआ और नए पार्ट्स निकाल देते है और पुराने डालते है