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Yamaha Motor India Complaints & Reviews

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Updated: May 8, 2026
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L
lavish bhoi
from Mumbai, Maharashtra
Feb 14, 2018
Resolved
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Resolved

Address: 400068
Website: yamaha service center

I have purchased yamaha r15 in the 2015 now its 3 yrs old bike it was going good for 3 yrs but recently i m facing a problem with fuel injector and fuel pump for this problem i went to yamaha service center at the 1st time i showed them the problem they told me the battery is not charging but that time i told them that i have already change the old battery into new than the mechanic told me that the charger is not charging the battery properly that's why this problem is getting than i have asked them to replace the charger they gave me quotation for the same but that time i have decided to change the charger in the next few days due to financial problem. Than after few days i went again to the service center with the same problem this time i told them to check the bike by saying that while riding suddenly bike get shutdown and many time it twitches this goes every time while riding. They have suggested me to clean the fuel tank and fuel injector too for this they have charged me an amount of rs.1300 including a oil of yamaha to into the fuel tank by saying that this will always protect your injector and fuel pump but finally no solution for the same and again after few days i went back to the service center now they are saying to replace the fuel pump which cost around 5 to 6 thousand but they are not ready to give guarantee for the pump by saying that its electronic part. Kindly help me for the same
Mar 22, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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    R
    ravimadurai
    from Gauribidanur, Karnataka
    Feb 11, 2018
    Resolved
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    Resolved

    Address: Madurai, Tamil Nadu, 625020

    I bought yamaha fz5 on sep-17. From the purchase itself i am facing lots of technical issues. Like, slow speed off, fuel indicator is not working, rpm level is not maintaining. Yamaha showroom service people also tried to clear the issues but still its not cleared. I can't ride the bike on national highways, if i tried to rise the speed to 70kms automatically bike gets stuck and stops in the middle of the road. Really i totally disappointed and depressed because of this technical issues. Though unnecessarily spent lakh of rupees on this bike. Still i hope on yamaha will resolve the issues and make me happy to ride the bike.
    Mar 22, 2018
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Feb 11, 2018
    Updated by ravimadurai
    I am from Madurai, Tamil Nadu. I bought yamaha fz5 on sep-17. From the purchase itself i am facing lots of technical issues. Like, slow speed off, fuel indicator is not working, rpm level is not maintaining. Yamaha showroom service people also tried to clear the issues but still its not cleared. I can't ride the bike on national highways, if i tried to rise the speed to 70kms automatically bike gets stuck and stops in the middle of the road. Really i totally disappointed and depressed because of this technical issues. Though unnecessarily spent lakh of rupees on this bike. Still i hope on yamaha will resolve the issues and make me happy to ride the bike.
    Verified Support
    Feb 15, 2018
    Yamaha Motor India Customer Care's response
    Hi,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
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      J
      john chico
      from Delhi, Delhi
      Feb 11, 2018
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: global.yamaha-motor.com/showroom

      It has been 8 times i am facing the same issue with yamaha fz-fi 2.0. The battery charger and the relay are not working properly, it is giving me the problem after every 60 to 90 days. "ignition is not loading up except orange flash light. The issue is still same. I will not purchase any product of yamaha.
      Your engineer pradeem kumar has also checked my motorcycle still getting the issues. Self is also not working properly and the showroom employee are showing attitude.
      Mar 21, 2018
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2018
      Yamaha Motor India Customer Care's response
      Hi,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
      Dear sir mam,

      My bike are 26 jan 2017 purchase and
      I have not done my bike PASSING process Dealer are many follow up s and many time fake issues, I have already paid all taxes, And bike purchase amounts
      Thanks Regards
      Pravin Dhepe
      [protected]
      Yamaha Motor India Customer Care's response, Feb 15, 2018
      Verified Support
      Dear Pravin Dhepe,

      We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

      Warm Regards
      Team Yamaha
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        V
        vens
        from Chennai, Tamil Nadu
        Feb 9, 2018
        Resolved
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        Resolved

        Address: East Godavari, Andhra Pradesh, 533101
        Website: Akosha

        Dear yamaha,

        I buy fzs bike in 2013 november with cost 90000 on road price, yesterday i go to siri rajahmundry yamaha showroom for facino bike purchasing with exchange of fzs, iam shocking after hearing the exchange price of fzs they say 30000/-, 1year loss 15000, can we buy yamaha bikes or not? My bike good condition. No scratches, 29000 kms reading only for 4 years, but they give less value in showroom, please do justice
        Mar 18, 2018
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Feb 08, 2018
        Vrm Kiran's response
        I want solution
        Verified Support
        Feb 15, 2018
        Yamaha Motor India Customer Care's response
        Hi,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

        Regards
        Team Yamaha
        Feb 15, 2018
        Updated by vens
        K venkatesh,
        [protected],
        Venu.[protected]@gmail.com,
        21ch021030,
        Me121c0h5d2020923,
        Resale problem yamaha fzs 2013,
        Siri yamaha motors,
        Nov 10 2013 purchase date,
        Omkar street, rajahmundry,

        I had done servicing recently[protected] Prani Yamaha Show Room Anantapur
        But Problem not rectified...
        1.Wheel Shaking
        2.HandleBar Tight
        3.Gears not engage
        4.Noise of Engine
        5.Chain oil leakage
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          S
          Suresh Kumar siwach
          from Delhi, Delhi
          Feb 9, 2018
          Resolved
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          Resolved

          I am a resident of sec -9 jind (Haryana) i have purchased fascino from jind agecy. At present the agency at jind is closed and i have to travel for service and other work at rohtak near about 70 km. I met with an accident and submitted my fascino scooty engine no. E3y4e0018837 for repair on 25/01/2018 at sai auto, delhi by pass road, rohtak (Haryana) but till date i am receiving the reply that parts are not available we have submitted order. It seems that i have puchased the scooty for paring in service centre. Very disappointed. Please do the needful.
          Mar 28, 2018
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Feb 15, 2018
          Yamaha Motor India Customer Care's response
          Hi,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
          I have given my Yamaha FZ 25 for service last 5 months my bike have not done any work and I have feed up with Yamaha service station and that staff in my life this is last bike I just fed up with service and Yamaha motors any more I am not going to use Yamaha worst service and worst care Good bye Yamaha
          Yamaha Motor India Customer Care's response, Feb 15, 2018
          Verified Support
          Hi,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
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            I
            imam hasan
            from Ponnampet, Karnataka
            Feb 8, 2018
            Resolved
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            Resolved

            Address: 560030

            Hi,
            I am suffering from 16 days due to bike repair issue a, my bike got engine problem on 24th jan given to repair in same time, but i had not received my bike with repair... No one is responding from service centre either showroom...
            Daily i am calling sending mail.. But no response from any were.. Each time they giving time line but not delivered bike

            Bike yamaha fascino
            Purchased on may 2016
            Purchased from yamaha perfect riders, near sony world signal.. Beside bus deepo, kormangala, bangalore
            5 year warranty card i have
            Mar 22, 2018
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Feb 15, 2018
            Yamaha Motor India Customer Care's response
            Hi,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
            Till there is no response
            Yamaha Motor India Customer Care's response, Feb 15, 2018
            Verified Support
            Hi,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              I
              imdadulmay26
              from Bongaigaon, Assam
              Feb 8, 2018
              Resolved
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              Resolved

              Address: Kamrup Metropolitan, Assam, 781005

              My yamaha gladiator was taken to the luit automobiles, r. G. B. Road, sunderpur, near nrl petrol pump, guwahati-781005 for servicing as some problem with its chain spoket and pick-up problem. The service centre informed me that required parts were not available with them and hence of no use. I they took rs. 1190/- and my bike's condition was not well. It was performing worst than before. Totally unsatisfied with the servicing. Also they did not clean my bike at all after servicing. This service center should be looked into by some one for their poor performance.
              Mar 20, 2018
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Feb 15, 2018
              Yamaha Motor India Customer Care's response
              Hi,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
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                रविन्द्र कुमार
                from Patna, Bihar
                Feb 8, 2018
                Resolved
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                Resolved

                Address: Katihar, Bihar, 854105

                Recently i have owned my new bike. Today i am going to my first bike servicing. But the service staff is not good. They nothing to do my bike and bike cleaning staff is not there. They told he is in leave. There is only one cleaning staff. And they only change my engine oil and filter that's it. And they said your bike is ready. Even some people facing same problem. Company giving me six survicing free. But they are not surviced the bike properly.

                I am not satisfied.
                Mar 20, 2018
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Feb 15, 2018
                Yamaha Motor India Customer Care's response
                Hi,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                We are purchasing a bike dt 09/12/2017 m complaining for your dealer Kabir Motocorp bardoli ph no.[protected]
                Still pending for RTO book, insurance copy, original bill. Still pending from this query and should be solution to from your side.
                Kindly give me solution me as this query
                Yamaha Motor India Customer Care's response, Feb 15, 2018
                Verified Support
                Hi,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                Please reply from the matter
                Yamaha Motor India Customer Care's response, Feb 15, 2018
                Verified Support
                Hi,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
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                  A
                  Arpit8055
                  from Korba, Chhattisgarh
                  Feb 7, 2018
                  Resolved
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                  Resolved

                  I will give my bick r15 resistration no. Cg15cn2014 in 5/2/2018 at yamaha show room k d auto (Ishant autoworld) supela bhilai-490023. And he ask me to sum small problem in my engine like timeing chain but full surviving my engine will sound badly i will ask to repair my bick properly but every day he ask me new problem and at after 3day my problem will not slove i don't know way and show room worker will not me give any reason way my bick in this condition and he ask 2day more for survising am vary upset to suvise of yamaha and please call me at my no. [protected] i will ask my problem clearly
                  Mar 19, 2018
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 15, 2018
                  Yamaha Motor India Customer Care's response
                  Dear Arpit,

                  We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                  Warm Regards
                  Team Yamaha
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                    S
                    Sandy_r15
                    Feb 7, 2018
                    Resolved
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                    Resolved

                    Address: 641110

                    Date: 06, feb 2018
                    Saravanankumar. N ([protected])

                    Hi sri, i am saravanan. Its been nearly two months since i have bought my r15. From last week onwards my fuel gauge indicator keeps on blinking on the screen. I thought it was because my bike was in reserve but even after refueling it, still keeps on blinking.

                    Kindly repair the issue.
                    Thanks
                    Saravanakumar n
                    Mar 30, 2018
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2018
                    Yamaha Motor India Customer Care's response
                    Dear Saravanakumar n,

                    We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                    Warm Regards
                    Team Yamaha
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                    3 found this helpful
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                      S
                      Sandy_r15
                      Feb 7, 2018
                      Resolved
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                      Resolved

                      Address: 641110

                      Date: 06, feb 2018
                      Saravanankumar. N ([protected])

                      Hi sri, i am saravanan. Its been nearly two months since i have bought my r15. From last week onwards my fuel gauge indicator keeps on blinking on the screen. I thought it was because my bike was in reserve but even after refueling it, still keeps on blinking.
                      * when i start my bike its not start what is thr problem i donk know when i charge the battery then bike start but after few minutes drive the bike automatically ston and doesn't start plzzz help me

                      Kindly repair the issue.
                      Thanks
                      Saravanakumar n
                      Mar 28, 2018
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2018
                      Yamaha Motor India Customer Care's response
                      Dear Saravanakumar N,

                      We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                      Warm Regards
                      Team Yamaha
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                        A
                        Amit Khot
                        from Pune, Maharashtra
                        Feb 7, 2018
                        Resolved
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                        Resolved

                        Address: Kolhapur, Maharashtra, 4116008

                        Dear sir,
                        I ve given my byke alba 106 for change of cluch-plate as per their instructionson 3/1/2018, after 2nd day i go to ser. Ctr to raise complaint to cluch plate will not be changed, then they take my byke & make some adjustments & hand over my byke, but after 2 days same prblm will be held.
                        I told them, i'm not satisfied to ride this byke you are not changed cluch-plate. But charges will apply.
                        Then they told me that too long procedure.
                        I stop the all procedure from ur ser. Ctr. & check it out side,
                        Then i realised that cluch plate will not be changed... It's totally fraud doing yamaha service center kolhapur branch...
                        Kindly do needful...

                        Regards
                        Amit khot
                        [protected]
                        Feb 7, 2018
                        Complaint marked as Resolved 
                        I ve not agree, they are changing my Byke Cluch-plate..
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2018
                        Yamaha Motor India Customer Care's response
                        Dear Amit khot,

                        We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                        Warm Regards
                        Team Yamaha
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                          पवन शर्मा
                          from Delhi, Delhi
                          Feb 7, 2018
                          Resolved
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                          Resolved

                          Address: 110092

                          Dear sir/maddam..
                          1st. Yamaha saluto disc 125.. Bike ki
                          Engine oil drain bolt oil leakage, freezes all cables.. Choke, acceletor wire.. Etc. Engine oil ka risav ho raha hai.. Bike sirf 7829km hi chala hai
                          ... Sabse pahle chowk cable wire jaam hua.. Ab accelerator jaam jaisii move ment hai..
                          Dealer - setco yamaha
                          Ye kya bechte ho aap sab.. Metal ki ye durdasa 4 service me hi engine metals oil drain ka ye haal..
                          Mar 19, 2018
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Feb 07, 2018
                          Updated by पवन शर्मा
                          Yamaha saluto disc ..bike... Ki problem solve karane ki kripa Kare..
                          Pawan
                          [protected]@gmail.com
                          Bike run 7829km only
                          Engine oil drain bolt ..oil leaked..
                          Oil tapkati hai risaav hoker

                          Feb 07, 2018
                          Updated by पवन शर्मा
                          Yamaha saluto ki problem. ..starting problem ..self start not working as like kir kir kir..)main centre lock self loose or missed bolt on purchase bike after see...alwalys self loose..
                          Ur service care centre not clean the chain..
                          Verified Support
                          Feb 15, 2018
                          Yamaha Motor India Customer Care's response
                          Hi,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
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                            V
                            Vinod Rana67
                            from Mumbai, Maharashtra
                            Feb 6, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110084

                            Subject: Complete for yaham wrong money take it
                            Dear Sir
                            My name is Vinod Rana I take my bike in for my mother name Kanchan Rana mobile number is[protected].please
                            me and slove my problems this happen to me in Ur work shop a.d I complet in showroom in oswal Gujranwala town they tell me this is not my showroom . I can't any action for Ur problem. I call customer care and oswal senior incharge .in 1st I complete u for my problems u can't take any action . then I go showroom they tell me I slove Ur problem please can't complet then I signed it in coustmer stratified paper .but I can't happy .
                            In Ur side no can call me and not can any action please do .rs 60 seal take so much money and no washing no cleaning 1st I pay in rs 349 and 2nd I pay 200rs total I pay in my 1st service 549 rs if a pay this amount why I go showroom I go out side . Please call me and slove me problems i[censored] not slove i take any action for regarding my problems . U not slove my problems . I know that's u give best results for Ur side .please call me my number is [protected]
                            & [protected].dears sir please call me and i[censored] have and problems .
                            Thanks and regards
                            Vinod Rana
                            [protected]
                            Mar 30, 2018
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2018
                            Yamaha Motor India Customer Care's response
                            Dear Vinod Rana,

                            We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                            Warm Regards
                            Team Yamaha
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                              kiran361993
                              from Bengaluru, Karnataka
                              Feb 6, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560095

                              Bike is not getting start even digital meter is not getting on, horn also not working its 90days old bike.

                              I have contacted vinayak yamaha domlur branch bangalore where i have purchased vehicle, its pathetic response from them they are least bother about customer problems, 1pm vehicle got breakdown till 6pm they didnt send any guy to check up after 6 hours they are telling they will send a guy tommorow this is not fare from yamaha brand & vinayak yamaha domlur branch bangalore.
                              Mar 13, 2018
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 09, 2018
                              Yamaha Motor India Customer Care's response
                              Hi,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
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                                P
                                Pankaj Aswani
                                from Akot, Maharashtra
                                Feb 6, 2018
                                Resolved
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                                Resolved

                                Address: 421002

                                Hello dear sir i m pankaj aswani from mumbai (Ulhasnagar) my contact no: [protected] i had given my fz25 for servicing at swastik yamaha ulhasnagar 421003 they had told me for doing engine flush before oil change of my bike i had agreed to them but they had not informed me that they will use and 2nd party product to flush my engine and without getting my permission they proceed with that non yamaha product at the yamaha authorised service center (Swastik yamaha) and due to the useage of non yamaha procduct in my bike engine the bike is giving me several problems my clutch is getting hard my gear shifts getting hard my bike average also dropped and with in few days of servicing i had visit at the service center again regarding the problems after servicing which i faced then they opened my new bike engine and told me that your clutch plates had been burnt and your gear shifting rod also damaged due to usage of that non yamaha product in my bike engine my new bike is fully ruined by yamaha service center now they are not corporateing me regarding this issue and also they had given me the secondary non authorised bill of the product which they had used in my bike the product caused so much damage on my bike engine which is only 5 months old i am attaching all photos with this email.
                                Mar 22, 2018
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2018
                                Yamaha Motor India Customer Care's response
                                Dear Pankaj Aswani,

                                We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                                Warm Regards
                                Team Yamaha
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                                  Praveen Chidambaram
                                  from Morena, Madhya Pradesh
                                  Feb 6, 2018
                                  Resolved
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                                  Resolved

                                  Hello,

                                  This is to inform you the bike body parts delivery issue and service problems

                                  I gave my yamaha Fz 25 (TN 59 BP 2772) for service to the JMB Yamaha, T.nagar, Chennai - 6000017 dated on 30.01.2018. My bike met accident at 29.1.2018 and the Yamaha service manager committed me the date of DELIVERY for the bike after service is 10.2.2018. But he is not receiving any ordered bike parts from their stock home, what he is telling now!!

                                  He is telling, it will take time again. I am really pissed off with this bad experience.
                                  Mar 12, 2018
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Feb 06, 2018
                                  Updated by Praveen Chidambaram
                                  Contact me for any questions.

                                  Praveen
                                  [protected]

                                  Verified Support
                                  Feb 09, 2018
                                  Yamaha Motor India Customer Care's response
                                  Hi,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
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                                    A
                                    Ashsen
                                    from Gwalior, Madhya Pradesh
                                    Feb 6, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jaipur, Rajasthan, 302006

                                    This scooter riding very heavy type and gives very abnormal sounds and vibration also. Engine stop in middle of riding on the way even after two days of purchase. Then i took it for service the service man saying for use drive it at minimum 3000km then they do something. Then too after two service today 5/02/2018 at night 11:30pm seven times stop on the way. And i took taxi reaching home. I get very harassment and not satisfied so now i want refund my amount.
                                    Mar 12, 2018
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 09, 2018
                                    Yamaha Motor India Customer Care's response
                                    Hi,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
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                                      Gaurav4893
                                      from Sarangpur, Madhya Pradesh
                                      Feb 5, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ujjain, Madhya Pradesh, 456010

                                      I have FZ-FI Army Colour edition. It is 1 and half years old and it means bike is under warranty and i have an issue with built quality of that bike as i found cracks on both side at same place and i cant even understand how is that possible.This is really unexpected and what to say.Overall i'm satisfied with this bike but with performance only because now i lost my trust on built quality as it happens to me.Now all i want is that to replacement of that parts as soon as possible because i cant handle that anymore.
                                      Hope your reply/action will helpful for me.
                                      PFA

                                      Thank You
                                      Mar 13, 2018
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Feb 05, 2018
                                      Updated by Gaurav4893
                                      Photos of that cracks both sides of bike at same place

                                      Verified Support
                                      Feb 09, 2018
                                      Yamaha Motor India Customer Care's response
                                      Hi,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
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                                        S
                                        SAM KMAR
                                        Feb 5, 2018
                                        Resolved
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                                        Resolved

                                        Address: Dakshina Kannada, Karnataka, 575001

                                        Last month i have kept my bike for 7th service while giving it was in good condition while taking vehicle from service center after 2 days i came to know that oil leakage problem is there i visit service center and files complaint about it they said that thread delocated so they said me to get new thread i said its not my job to get thread i talked with their supervisor they finally agreed to put new thread and they said it won't repeate once again after 1 day once again same problem occurs once again i went service center they said because of stock issue they have put second hand thread and i shouted for unsatisfaction and they once again put new thread now i am facing same problem what should i do now. This is a service what you guys are prviding to the customer, if anything happens to my bike engine you are the responsible for that. Once again m not ready to come to ua service center tell your mehanic to come here and repair it or else i will file a complaint against your company in consumer court,

                                        Vehicle number ka19eu3123
                                        Engine number — 21cm044793
                                        Frame number — me121c0mag2044746
                                        While buying bike i have given 2 numbers that is [protected] and [protected] but now m not using these number my new phone numbers are [protected] n [protected]

                                        Service center address — mannagudda cervice center, mangalore karnataka 575003
                                        Mar 18, 2018
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2018
                                        Yamaha Motor India Customer Care's response
                                        Dear SAM KMAR,

                                        We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                                        Warm Regards
                                        Team Yamaha
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