Yamaha Motor India Complaints & Reviews

Hello,

This is to inform you the bike body parts delivery issue and service problems

I gave my yamaha Fz 25 (TN 59 BP 2772) for service to the JMB Yamaha, T.nagar, Chennai - 6000017 dated on 30.01.2018. My bike met accident at 29.1.2018 and the Yamaha service manager committed me the date of DELIVERY for the bike after service is 10.2.2018. But he is not receiving any ordered bike parts from their stock home, what he is telling now!!

He is telling, it will take time again. I am really pissed off with this bad experience.

This scooter riding very heavy type and gives very abnormal sounds and vibration also. Engine stop in middle of riding on the way even after two days of purchase. Then i took it for service the service man saying for use drive it at minimum 3000km then they do something. Then too after two service today 5/02/2018 at night 11:30pm seven times stop on the way. And i took taxi reaching home. I get very harassment and not satisfied so now i want refund my amount.

I have FZ-FI Army Colour edition. It is 1 and half years old and it means bike is under warranty and i have an issue with built quality of that bike as i found cracks on both side at same place and i cant even understand how is that possible.This is really unexpected and what to say.Overall i'm satisfied with this bike but with performance only because now i lost my trust on built quality as it happens to me.Now all i want is that to replacement of that parts as soon as possible because i cant handle that anymore.
Hope your reply/action will helpful for me.
PFA

Thank You

Last month i have kept my bike for 7th service while giving it was in good condition while taking vehicle from service center after 2 days i came to know that oil leakage problem is there i visit service center and files complaint about it they said that thread delocated so they said me to get new thread i said its not my job to get thread i talked with their supervisor they finally agreed to put new thread and they said it won't repeate once again after 1 day once again same problem occurs once again i went service center they said because of stock issue they have put second hand thread and i shouted for unsatisfaction and they once again put new thread now i am facing same problem what should i do now. This is a service what you guys are prviding to the customer, if anything happens to my bike engine you are the responsible for that. Once again m not ready to come to ua service center tell your mehanic to come here and repair it or else i will file a complaint against your company in consumer court,

Vehicle number ka19eu3123
Engine number — 21cm044793
Frame number — me121c0mag2044746
While buying bike i have given 2 numbers that is [protected] and [protected] but now m not using these number my new phone numbers are [protected] n [protected]

Service center address — mannagudda cervice center, mangalore karnataka 575003

Hello support team,

I have purchased the yamaha vehicle (Yamaha fzs battle green limited edition), on dated 07/01/2018, as you can see near about 1 month is completed, but still after several reminders and followups about my registration and vehicle number the dealer is not helping out to get the number soon.

If i am asking him about the vehicle number, he always gives excuses about rto. And now they are not picking up the call.

The details of my vehicle are given below:
Dealer name: kings motor baner, pune
Model: yamaha fzs battle green limited edition
Date of vehicle purchased: 07/01/2018.

Request you to help me out to resolve this issue urgently.

Regards
Ritesh vinod sanghavi

I have booked yahama fz version 2 on date 11/09/2017 buy paying advance amount 5000₹ trichy road adhitya yamaha. And due some personal issues now iam not able to buy the booked bike. I wrote a letter to the manager on 29/1/2018 and there is know response till date. I would like to make complaint on the manager. Who is not taking any action on this issue.

Dear sir,


Good day to you, i recently purchased a yahama ray zr from innovative motors located at tirunelveli., tamil nadu,

I was totally disappointed! Within a day i got a major problem with bike back suspension, i got some mysterious sound from the suspension regarding that i informed them and then i admitted my bike to them and after a day they called me
Back and told me that there was some loose contact in the suspension as the bike was new model., so that it creats a sound
And was resolved at that time and the next day the sound came back again and then i admitted to them and waited a couple of days and they told me that they gonna change the suspension i agreed for that and after also the issue was not resolved!!

I was shocked and was totally disappointed on yahama never seen such a issue like this and they told again to wait till first service!!

This sounds different and their service was totally worst and useless. I beg pls do take some action and resolve my issue as soon as possible

I hope you understand my situation pls revert me back at :[protected]@gmail.com

If not i gonna file a complaint

Thanks.,

I bought my scooter in last year jan-2017 at sri motors at chennai-valasaravakkam.
Last month 31-dec-2017 i gave my scooter for service during that time i filed the complaint of my back wheel air is leaking regularly (They noted on job sheet). On the same day they delivered the vehicle, i asked them why the air is leaking they replied the mouth washer was loosened.
While taking the bike it was good but next day morning the tyre was flatned same, immediately i contacted sri motors and i explained about all. He asked me to visit service centre again, so again i went to service centre asked them you told that issue is fixed but why it's resuming.
They ask me to wait for some time, the service guy came and told that tyre was damaged in the neck due to the old puncture. I replied him that puncture happened long back how you are pointing that, then no answer from him. He told need to change the tyre, i asked did it will cover under warranty he replied no.. I don't know why?
I am in urgency at that time i need to do the work faster so i asked him what we can do now?.. He replied that we can put a tube inside.
So i payed him 300rs for tube and fix it, so now my question is whether could i get the tubeless tyre replacement or not?

Hi Yamaha India

My complaint is for Harmeet Motor Kota (Rajasthan). Actually I purchased Saluto 125 Disc (Black Sparky) bike in Nov 2017.

When I got insurance policy, I got to know that chassis number showing for Saluto Drum, It seems that showroom team converted Drum bike into Disc bike by changing Front braking system and provided me in Disc variant.

I just wanted to know whether my bike is Saluto Disc or Drum. You can call me for any clarification.

Chassis number : ME1RE3514H0005657
Enginer Number : E31EE0011618
customer Name : Amit Kumar Rathor
Mobile number : [protected]

Hello i have given my bike for chain spocket change and oil change in yamaha cheerans thrissur. After i recieved my bike i noticed an oil leakage and when i ask them they told me that it is caused of the old chain. But when i gave the bike there were no such complaints as oil leakage. When i told them this case they gave me such silly reasons that it might be cause of the dirt on that surface. And they ask me to glue it. They are not taking any responsibility. And i repeat that there were no such oil leakage on my bike before service.

I gave my yamaha fascino for the third service. I mention some complaints. They called me back around 2pm - 3pm. I reached their at 5.30pm. They make me wait up to 6.15pm. During this gap i noticed that they didnot do any thing as per my request. They did some stupid things and tried to convince me. They not even washed my vehicle, they just swipe it with a cloth. I figured it out and showed then. After some arguments they washed my vehicle and did the repairs mentioned my me in the morning. Are you guys interested in making money only. Have you forgotten that customer is the backbone of every business. Just try to behave like a meatured. I think you just focused on making profit by selling vehicles only. After buying a vehicle from your dealers you guys have no responsibility.

I purchased a yamaha fascino in april 2017. For some months it worked properly but after october month problem releated to starting started occuring in it. We recharged the battery 3 times but it still gives problem in starting. We have to kick start it every time and also sometime it doesnt starts even in 50 kicks. Itgives a poor mileage of 20kmpl

Complaint no. : ic-34134-f8j7

As per the conversation 3 weeks before all the sakshi motors (Juinagar) customers were diverted to naman motors (Panvel) for registration of vehicles purchased from sakshi motors. I visited naman motors, panvel few days ago to check the status of registration. But naman motors has not received the approved list of all customers whose rto registration is delayed because of sakshi motors, juinagar. I don't know how many more months will it take to register my vehicle (Yamaha y-zr). Also when contacted bajaj insurance i found out that sakshi motors has provided me with fake insurance papers and this has all happened under yamaha authorised showroom. Yamaha, i don't need another "template" of "sorry for inconvenience message" from you. I need results.

Regards,
Apara mhatre

I had bought new alpha and facing battery issues within 15days. Its been 8 months and i am been promised every time i go to repair that they will replace the battery with new one. But my problem is unresolved and i am facing the same battery issues. Staff really don't know how to talk to a customer. Zubin rajan and navin poswal did nothing to help out.
Now i have wasted my time energy and money on this. I want a compansation.
I have left my vehicle in the workshop. I[censored] guys can't solve the problem, keep the vehicle with you

Did not give my money back and they give a vehicle with many complaints this was a price vehicle and I paid the amountof Rs 45000 as. Finance to my regsister and rest to the company cheerans motors thrusssur I had availed a loan of Rs 30000 from Hdfc BANK for this vehicle gave me a maintance vehicle as well as my money is withthe dealer can YOU help me out or there is no

Since i purchased bike FZ25 i was getting problem of engine oil leak from oil supply pump. I told about that to the SVC he told it appears before first service. Fine, i waited for first service after first service it continued leaking . I visited another SVC for inspection firstly he said its a leak from washer . They ordered washer. But the problem was that there was crack in pipe . I again visited and told them this is the problem . They said we will order product . It will take time as it is a new model from company. Then finally got that part replaced after wasting soo much time. Again the same problem is there leakage of oil from cracked pipe. First time a customer of Yamaha and such a pathetic experience.
Never gonna own it again and will also recommend others to go for any other better company.
Below i am showing the part which inteplaced.

I am writing this email in regards of my brand new yamaha fascino, which has purchased on 27 december and the mileage is 246 km till now. Complaint is ;self starting is not working! I had tried to reach yamaha show room in thalassery (Both sales agent and showroom number) since today afternoon but surprisingly there isn’t answer and no call back either!! Now looking forward your kind assistance to resolve this issue at the earliest possible.br...

We gave our yamaha razr vehicle for 5th service, on 30.12.2017, we received our vehicle after service on 30.12.2017. After the service our yamaha rayz r vehicle is not working properly, center became jam and not working, fedameter is not working properly. We brought our new vechile yamaha rayz r on 14.2.2017, it didn't complete one year itself, but the battery became weak, though it charges it dosenot working properly, headlight is weak, self start is not working. So finally we did not satisfy with your service. So kindly solve this problem immediately. Thank you..

Complaint on pearl yamaha service cnetre
I met with an accident on january 28 i gave my bike for servicing in pearl yamaha on that day they checked and said few parts are damaged and it should be replaced, i said okay please start the work.
After 15 days they said service is complete, when i went for a test drive worst service made to my new bike
No brakes not at all working
Same some bad sound from bike
When i asked y this sound and brakes are not working they took my bike and they hit my bike disk plate with a big hammer and they gave for a test drive again. Then the sound is still there and brake is not up to the mark it's some how working normally but it's a disk brake it's not working properly. When i asked y u didn't replaced this disk they said u didn't said to replace when i gave my bike for service on 1st day they gave list of the parts should be replaced on that day, after service they shouted on me saying that u don't know how to talk and u have to say the problems on your bike not us. The manager mr. Jagadish was too rude and the boy who serviced my vehicle. All of the service people where shouting reverse. When i took my brother he said he will complaint to yamaha then they said don't worry we will do some thing and come after 4 days.
Is this is the way yamaha staff treat us we are purchasing vehicle by investing lakhs and u people giving very poor service.
Please respond to this and give justification. This is not the way yamaha treat customers.

We bought a fascino on 12 january 2017 on 21 december 2017 there was some prblm in the vehicle's battery when we took the vehicle to the agency they told us that you'r battery is damaged and a new battey is needed to be put in its place you should now go to the exide agency and complain about the battery damage before the warranty date to them. When we went there the exide manager told that the battery which they have used in you'r vehicle was 6 months old and the battery's expiry date has passed so you should now go to the yamaha agency and complain about it when we went there the dealer was totally negligent and refused to replace the battery and told us that if we want to file a complaint against them we can file it but he is not going to change the battery and your moving to the court is just a waste as nothing will happen. This is totally not acceptable by any customer first using old parts in our vehicle and then being so ignorant as if we are at fault. This olny proves that yamaha is sch a fake company and no one should buy any vehicle from there. This complain is against the yamaha agency, shivpuri road, in front of jai academy school. Jhansi up