Yamaha Motor India Complaints & Reviews

Address: Salem, Tamil Nadu, 636010

Service not done well, i approach them again but they not solved my complaint. Still my new chain kit not working properly. Very poor service and they answered lethargically.
Their answers like local workshop mechanics. Then why i went service for yamaha authorized service center, and for your kind information i bought this bike in this showroom only.

Bike no : tn 90 a 2626
Model : yamaha fzs fi
Contact no : [protected]

Feb 8, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Yamaha Motor India Customer Care's response Dear Sathya Devan,

We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

Regards
India Yamaha

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I sudeshkumar chiparikar ([protected]) has given my fascino for servicing at sakshi motors, plot no - 48 54, next to bmw showroom, nerul, navimumbai - 400706 on[protected]. After servicing, till today the sakshi motors is not giving me my two wheeler back. I have lodged complaint in nerul police station. I request u to help me to get my vehicle back. The description of fascino is as, — (1) registratio no - mh43bj9295 (2) colour - mat dull red metallic (Red & black) (3) chassis no - me1sed124h124h[protected] engine no - e3y3e0086049. The details of owners of sakshi motors - (1) naresh sood -[protected] (2) ankit sood - [protected]/ [protected]

Jan 30, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Chennai, Tamil Nadu, 600042

I have been using yamaha r15s and it has purchased from duraipakkam showroom, chennai. I have been giving the motor cycle for service at raj yamaha. The complaint is fork, disk brake and engine oils issues were informed but they didn’t resolve the complaint even after two services. They didn’t respond to my request even after many requests made by me. I ever see such a worst customer care from any of other motor cycle companies. Kindly request you to take a measure to resolve the complaint at war footing basis.

Jan 21, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Mumbai City, Maharashtra, 400614

I have purchased yamaha fz 25 from sakshi yamaha nerul navi mumbai on 16 the october but still they have not done registration till date i have registered a complaint but no response yet. There was a representative sent but he is ignoring my calls. Reputation of sakshi yamaha dealer is so negative where in every second customer has raised a complaint.

Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 20, 2017

Updated by Mapa I have raised a complaint already

Complaint number IC-34325-H4Y8

Dec 28, 2017

Updated by Mapa There is still no response it's been close to 3 months now and no progress at all . Need someone to dealth with this on priority

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A

AparnaMhatre

from Mumbai, Maharashtra

Jan 9, 2018

Complaint number is IC-34134-F8J7 : Yamaha India, is very irresponsible. Even after sharing all the possible details, you are not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle baught in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now that you guys are not receiving my call, not replying to my emails. I have to take strict action against you. Thanks for wasting my money. Good Luck to your brand image. I'll try and share this as much as possible.

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Address: Hyderabad, Andhra Pradesh, 500016

Hi yamaha
My self sarvesh, am very much interested in yamaha rx 100, a very good product. I heard that yamaha going to relaunch yamaha rx 100, can you please revert me back if you are going to launch yamaha rx 100 series once again. Because am going to buy a new bike instead of buying other product i want to buy yamaha rx 100 only, and that mention me particular details like year or month.
Thank you

Yamaha Motor India customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 302012

I have brought new yamaha ray z scooter in month of october. It's being only months i have gone through two services but having lots of problems in self start and scooter not able start by kick. Why it seems like battery is not working properly. Why new scooter faces such a problem in 2 month. I need to know why i am facing such problem with new scooter.

Jan 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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A

AparnaMhatre

from Mumbai, Maharashtra

Jan 9, 2018

Complaint number is IC-34134-F8J7 : Yamaha India, is very irresponsible. Even after sharing all the possible details, you are not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle baught in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now that you guys are not receiving my call, not replying to my emails. I have to take strict action against you. Thanks for wasting my money. Good Luck to your brand image. I'll try and share this as much as possible.

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Address: 422009

I have purchased fascino on 01/03/2017. Now after a period of 9 months, the two wheeler started giving problem while starting with the ignition. I take the bike to the show room and hand over the bike for setting right the problem. The service center charged the battery & stated that the problem is resolved and charged rs 177/-, which i have paid. Yesterday, i was facing problem in starting the bike. So i visited the service center and reported about the problem. After checking the bike and the battery, the engineer found that the battery was faulty and he replaced the battery. The dealer may be asked to refund me the amount of rs 177/- charged for charging the faulty battery, as it the duty of the dealer to provide me service and replace faulty parts during the warranty period.

Jan 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 17, 2017

Updated by rmgaikwad98 The details are furnished as below.
User name R M GAIKWAD
Mobile Number [protected]
Email id [protected]@rediff.com
Chassis number melse77m8g0007150
Nature of complaint I have purchased fascino on 01/03/2017. At the time of purchase of the two wheeler, i asked for the warranty card of the battery. But the dealer didnot handover the guarantee card, saying that the card is pasted on the battery. After 4 months the battery was discharged and i got it recharged. Now after a period of 9 months, the two wheeler started giving problem while starting with the ignition. I take the bike to the show room and hand over the bike for setting right the problem. The service center charged the battery & stated that the problem is resolved and charged rs 177/-. After 6 days the problem again started and I again rush to the service center. This time the engineer, after careful study of the bike and battery, agreed to that the battery is faulty and replaced the same . Why should I pay for the faulty battery recharge ? it is the duty of the company and dealer to replace/repair faulty parts during the warranty period without any cost. In view of the above, the dealer may be advised to refund the amount charged on account of "battery recharge".
Concerned dealership JAYASHREE WHEELS PVT LTD, NASHIK 422001
Retail date 01/03/2017 (THE DATE OF PURCHASE OF VEHICLE)
Address. N10/N3/18/1, GANESH CHOWK, CIDCO, NASHIK 422009.

Jan 17, 2018

Updated by rmgaikwad98 My complaint regarding charges levied by the dealer for faulty battery charging has been solved and the showroom has refunded me the amount through adjustment in my servicing bill. Thanks for the support. But it takes a long time, and the issue should have been solved in somewhat early time. Thanks once again, hoping better service in future also.

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M

Mohit S B

from Valsad, Gujarat

Dec 19, 2017

Dr. Sir are madam.. I was buy new Scotty name was fascinos but 6month was completed.. But my Scotty was not passing... I contact showroom they was not proper talking us...
Contact me on this number [protected]
Thank you

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Address: 603202

Dear sir / madam

I am radhakrishna and i have using yamaha r15 version bike since two year, for the past couple of days i am struggling much with the bike.

I approached the ss motors - chengalpattu - 603001 for the bike issue but i am totally dissatisfied with them because my bike get stooped while riding in the road.

Also showroom persons were not detected the defect in the bike so they not communicated the exact problem to me.

The following activitied carried by ss motors,

1. Air filter replaced:
2. Battery changed
3. Plug changed
4. Coolant oil changed
5. Rectifier changed - not working

Note: most probably i am riding in national highways unfortunately this problem occur and spoil all my works & mood and it may lead to an accident.

I hope yamaha will involve in this issue and give me an best solution.

If get failed then soul responsibility will be belongs to yamaha motors.

Pls find below the necessary details for you.

Ss motors (Yamaha authorized main dealership) no:86/2a, g. S. T road, pulipakkam village, chengalpattu, old gst road, chengalpattu, tamil nadu 603001

Jan 19, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Dec 08, 2017

Santhosh DK Racer's response Chain sprocket totally worn-out.then I towing the vehicle to service centre

Verified Support

Dec 16, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 25, 2017

Updated by Radha Rk Hi

As per your instruction, i handover my bike to Yamaha showroom (S S motors) on 20.12.2017,

again they changed the spares like relayer and returned my bike on 23.12.2017.

Yet i am facing the same issue and still my bike is in trouble.

Till date i spend my money approx Rs 10000 but result seems nothing.

Due to this my daily activities getting affected and it leads to more fatigue.

I am totally dissatisfied with Yamaha brand.

Tell me How you going to solve my issue ?, How you will bare this issue?.

At last i have only one option, going to raise legal action against this issue.

with regards
E.Radhakrishnan

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S

Santhosh DK Racer

from Cherthala, Kerala

Dec 14, 2017

I give Service for October for 3rd service that time I told him servicing person to rectified chain noise & low pick-up, clutch hard that time he was saying that not problem all r adjusted now ok, after 20 days only I drive the vehicle approximately 600 km . running time chain sprocket

Reply

Yamaha Motor India Customer Care's response, Dec 16, 2017

Verified Support

HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Kozhikode, Kerala, 673002

Hi,

My friend suggested me this Alpha scooter, And really very happy when I purchased this scooter from Yamaha, from the purchased next week There was sound from front body and till the 8th service they couldn’t resolve this problem, each every service they resolving the problem like ( you can check attachment), Sorry to say you that, this is my worst situation I have faced from Yamaha.
I heard that yamaha is the no.1 quality in their product.

Purchased from
Apco Yamaha
Jail Road
Calicut-Kerala

Thank you
Rizwan
[protected]

+2 photos

Jan 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Ernakulam, Kerala, 682019

Hi, this is regarding the issue with my yamaha fz250 which is recently purchased form shinrai automobiles cochin kerala. My handle is vibrating /wobbling when i am cruising at a speed of 75 know and above. The vibration has increased and i can feel it even with my hands on the handle. Nobody from the service station nor the area office has been able to solve this issue neither have they shown any consideration towards this issue. Kindly take this issue in to consideration and help me find a solution to this issue.
Thanks
Akhil

Jan 11, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: 560062

My name is eshappa s. From bangalore. I buy the new yamaha salute125 bike 2 months back.in katriguppe road showroom. It's running good first month but after 1st service it is to much to jarking during in 1st to 2nd gear and 2nd to 3rd gear. I don't know the actual problem but showroom service is very bad. And they don't solve my problems so please solve.

Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Kolkata, West Bengal, 700058

I have bought new bike yamaha fazer from aquad yamaha, bt road, kamarhati, kolkata on 08/11/2017. Al ready 3 times my bike stopped in middle of the street and it did not start and nothing showing in the digital meter. I showed in the service centre and they are not able to solve the problem. I demanded replacement but they denied. But now this bike is headache to me. Please do the needful.

Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Dec 05, 2017

bhargav0101's response y they are not providing live service per customers

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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B

bhargav0101

from Vijayawada, Andhra Pradesh

Dec 11, 2017

Y yamaha has not providing live service for customer. why i am asking like this service centers are not doing proper service when free service time they doing only water wash only... i faced things last time.. that's y i am asked this time live service they are telling they are not providing live service. why?

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Address: Pune, Maharashtra

Sir/madam,
I am sadhana h. Ambewadikar i am your consumer by buying yamaha ray zr scooter in august 2017 my scooter completes 3000 km my complaint is my scooter is giving milage about hardly 40 to 45 kmpl and company gurantees 65 kmpl i have buy scooter keeping faith on company policy please resolve my problem

I hope my complaint will be resolve as early as possible

Thanking you

Jan 13, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: New Delhi, Delhi, 110017

Website: Yamaha

During previous service of my new yamaha bike which was done a month back, it was said to me that the clutch plate needs to be changed. On very next day the speed and performance deteriorated. When inquired the service center about the problem, it was said to get the clutch plate change again as it has no warranty for single day also. I suspect that in name of clutch plate the adarsh yamaha service centre, lado sarai, new delhi is fooling customer by not changing it and just charging the money. It is 3rd consecutive service where he has asked me to change the clutch plate. I know the customer care of yamaha is also poor and will not do anything in this matter. They only register and close complaint without intimating me and favouring dealer. Previously also they register complaint for my bike damage by service center and close it within 7 days without resolving it.
Frame no - me121combg20523977

Jan 15, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 11, 2017

Updated by abhishek8912 Already mailed but no response from your side

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P

Prashant Niranjani

from Gwalior, Madhya Pradesh

Dec 11, 2017

Res sir i want to buy fz 25 on the day of 1st of January 2018 so i came to the showroom in indore. bt they said they don't have stock of the perticular product. so they can't book the vehicle.. I want u to do the needful help and provide the vehicle on same date. 1 of January. Thank u so much...regards prashant

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Address: 800011

Website: Regards Engine sound

Dear sir
I had purchased a new fzs-fi on 24/09/2017 for sonu motors. Vehicle detail mention below. I found a complain during the ride engine sound has been change. Coming sound like kit_kit time of riding. The sound of engine defer then new bike. This is very irritating i complained in to service center in 2nd servicing of bike not problem still same.

Your bike look is awesome, but due to engine sound issue i m very disappoint with this bike and ride.

Requesting with you please look my complain and solve this as soon as possible.

User name - nemat alam
Mobile number - [protected]
Email id - [protected]@gmail.com
Chassis number - me1rg4427h0054216
Nature of complaint - regards engine sound
Concerned dealership - sonu motors
Retail date[protected]
Address (If possible)- c'o - champion tailor
Makhdumpur digha ghat, patna -11

Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Mumbai City, Maharashtra

I, advait berde, own a yzf r3, purchased on august 12 2016, registered on the number mh02ej3475. My rear suspension needs to be replaced urgently as there is no damping in the spring. I had placed an order for a new suspension more than a month ago at my yamaha, malad west, but i still have not received any replacement. Please look into the matter as soon as possible, as it is really irritating me to ride my motorcycle with a spoilt rear suspension.

Jan 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Chennai, Tamil Nadu, 044

Website: SUN MOTORS

I have bought yamaha fascino before 10 month. While purchased the time vehicle performance is overall good but couple of month after making heavy undue noise and several times reported to service center but no improvement. Stopped i calling the service center due to non technical people done periodically maintenance without attending the complaints. Still complaint remain same condition, kindly intervene on this issue and do the needful before the year, ensure entire replacement parts has to come under warranty claim.

Jan 17, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Address: Hyderabad, Andhra Pradesh, 500010

Dear sir (Fz vechile no ts08ez0067 my name b maisaiah phone no, [protected])
My vechile servicing given dealer "arjun auto showroom"kompally secundrabad, hyderabad telangana,
In this showroom totally bad servicing, laboure charges collected to much cost rs 1150, and custemer service bad and my vechile problem not redified
Plz solve my problems.
Plz find the atachments

+2 photos

Jan 14, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Yamaha Motor India Customer Care's response Dear Shiva Yadhav,

We regret for the inconvenience caused. We have shared your concern with Customer Care Team

Regards
Team Yamaha India

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Address: Madurai, Tamil Nadu, 625001

Sir,
I bought my vehicle 23 months before 2015 january. I have serviced my vehicle only with uthorised yamaha dealers. Yeasterday i have replaced the total clutch plate kit and i have spent almost 5000 rupees and once after taking the vehicle i have got a gear shaft problem and they they sayit cost rupees 6000 for replacement.. I really got messed with my vehicle mentally about the problem. Please guide me to take care through any warranty claims before 2 years. Do me the thanful..
Rajkumar (Mobile [protected])
Email - [protected]@gmail.com
Vehicle number - tn 64 j 9352
Servic station details - yamaha alagendra, kochadai, madurai, tamilnadu 625016

Jan 6, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Yamaha Motor India Customer Care's response Dear Rajkumar Alagesh Thamba, We regret for the inconvenience caused. We have shared your concern with Customer Care Team

Regards
Team Yamaha India

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Address: Darjeeling, West Bengal, 734001

Website: YamahaIndia

Bought scooty in june. Haven't got the bluebook till today. I think its the company's responsibility to see the customer satisfaction. Showroom does not try to contact the buyer. I don't think it takes 7 months to issue a bluebook.in contacting the showroom they say the court has not sent them the bluebook. Like what the hell. Yamaha keep some responsible and energetic sales person and executives. Whoever is concerned look at the matter. Do not provoke us to file a complain.
Yamaha showroom. Sevoke road, siliguri.

Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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