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Yamaha Motor India Complaints & Reviews

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Updated: Mar 31, 2026
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B
Bhuvanesh max
from Chennimalai, Tamil Nadu
Feb 3, 2018
Resolved
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Address: Coimbatore, Tamil Nadu, 641005

I have booked yahama fz version 2 on date 11/09/2017 buy paying advance amount 5000₹ trichy road adhitya yamaha. And due some personal issues now iam not able to buy the booked bike. I wrote a letter to the manager on 29/1/2018 and there is know response till date. I would like to make complaint on the manager. Who is not taking any action on this issue.
Mar 16, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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    M
    mmSivakumar7999
    from Brahmapur, Odisha
    Feb 2, 2018
    Resolved
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    Address: Tirunelveli, Tamil Nadu, 627007

    Dear sir,


    Good day to you, i recently purchased a yahama ray zr from innovative motors located at tirunelveli., tamil nadu,

    I was totally disappointed! Within a day i got a major problem with bike back suspension, i got some mysterious sound from the suspension regarding that i informed them and then i admitted my bike to them and after a day they called me
    Back and told me that there was some loose contact in the suspension as the bike was new model., so that it creats a sound
    And was resolved at that time and the next day the sound came back again and then i admitted to them and waited a couple of days and they told me that they gonna change the suspension i agreed for that and after also the issue was not resolved!!

    I was shocked and was totally disappointed on yahama never seen such a issue like this and they told again to wait till first service!!

    This sounds different and their service was totally worst and useless. I beg pls do take some action and resolve my issue as soon as possible

    I hope you understand my situation pls revert me back at :[protected]@gmail.com

    If not i gonna file a complaint

    Thanks.,
    Mar 27, 2018
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2018
    Yamaha Motor India Customer Care's response
    Hi,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
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      R
      rithik2008
      from Mumbai, Maharashtra
      Jan 31, 2018
      Resolved
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      Address: Chennai, Tamil Nadu, 600116

      I bought my scooter in last year jan-2017 at sri motors at chennai-valasaravakkam.
      Last month 31-dec-2017 i gave my scooter for service during that time i filed the complaint of my back wheel air is leaking regularly (They noted on job sheet). On the same day they delivered the vehicle, i asked them why the air is leaking they replied the mouth washer was loosened.
      While taking the bike it was good but next day morning the tyre was flatned same, immediately i contacted sri motors and i explained about all. He asked me to visit service centre again, so again i went to service centre asked them you told that issue is fixed but why it's resuming.
      They ask me to wait for some time, the service guy came and told that tyre was damaged in the neck due to the old puncture. I replied him that puncture happened long back how you are pointing that, then no answer from him. He told need to change the tyre, i asked did it will cover under warranty he replied no.. I don't know why?
      I am in urgency at that time i need to do the work faster so i asked him what we can do now?.. He replied that we can put a tube inside.
      So i payed him 300rs for tube and fix it, so now my question is whether could i get the tubeless tyre replacement or not?
      Mar 4, 2018
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Feb 01, 2018
      Yamaha Motor India Customer Care's response
      Hi,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
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        A
        Amit K Rathor
        from Sarwar, Rajasthan
        Jan 30, 2018
        Resolved
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        Address: Sonbhadra, Uttar Pradesh, 325203

        Hi Yamaha India

        My complaint is for Harmeet Motor Kota (Rajasthan). Actually I purchased Saluto 125 Disc (Black Sparky) bike in Nov 2017.

        When I got insurance policy, I got to know that chassis number showing for Saluto Drum, It seems that showroom team converted Drum bike into Disc bike by changing Front braking system and provided me in Disc variant.

        I just wanted to know whether my bike is Saluto Disc or Drum. You can call me for any clarification.

        Chassis number : ME1RE3514H0005657
        Enginer Number : E31EE0011618
        customer Name : Amit Kumar Rathor
        Mobile number : [protected]
        Mar 4, 2018
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Feb 01, 2018
        Yamaha Motor India Customer Care's response
        Dear Amit Kumar Rathor, We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

        Regards
        Team Yamaha
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          R
          Ram Pranav
          from Belgaum, Karnataka
          Jan 27, 2018
          Resolved
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          Address: Thrissur, Kerala

          Hello i have given my bike for chain spocket change and oil change in yamaha cheerans thrissur. After i recieved my bike i noticed an oil leakage and when i ask them they told me that it is caused of the old chain. But when i gave the bike there were no such complaints as oil leakage. When i told them this case they gave me such silly reasons that it might be cause of the dirt on that surface. And they ask me to glue it. They are not taking any responsibility. And i repeat that there were no such oil leakage on my bike before service.
          Mar 3, 2018
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Jan 29, 2018
          Yamaha Motor India Customer Care's response
          Hi,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
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            V
            vipinvijsuj
            from Thiruvananthapuram, Kerala
            Jan 25, 2018
            Resolved
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            Resolved

            Address: Thiruvananthapuram, Kerala, 695101
            Website: shreya motors attingal

            I gave my yamaha fascino for the third service. I mention some complaints. They called me back around 2pm - 3pm. I reached their at 5.30pm. They make me wait up to 6.15pm. During this gap i noticed that they didnot do any thing as per my request. They did some stupid things and tried to convince me. They not even washed my vehicle, they just swipe it with a cloth. I figured it out and showed then. After some arguments they washed my vehicle and did the repairs mentioned my me in the morning. Are you guys interested in making money only. Have you forgotten that customer is the backbone of every business. Just try to behave like a meatured. I think you just focused on making profit by selling vehicles only. After buying a vehicle from your dealers you guys have no responsibility.
            Mar 15, 2018
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2018
            Yamaha Motor India Customer Care's response
            Hi,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              S
              Satyapal miglani
              from Mainpuri, Uttar Pradesh
              Jan 24, 2018
              Resolved
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              Resolved

              Address: Bijnor, Uttar Pradesh

              I purchased a yamaha fascino in april 2017. For some months it worked properly but after october month problem releated to starting started occuring in it. We recharged the battery 3 times but it still gives problem in starting. We have to kick start it every time and also sometime it doesnt starts even in 50 kicks. Itgives a poor mileage of 20kmpl
              Feb 25, 2018
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2018
              Yamaha Motor India Customer Care's response
              Hi,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
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                A
                AparnaMhatre
                from Mumbai, Maharashtra
                Jan 24, 2018
                Resolved
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                Resolved

                Address: 400709
                Website: www.yamaha-motor-india.com

                Complaint no. : ic-34134-f8j7

                As per the conversation 3 weeks before all the sakshi motors (Juinagar) customers were diverted to naman motors (Panvel) for registration of vehicles purchased from sakshi motors. I visited naman motors, panvel few days ago to check the status of registration. But naman motors has not received the approved list of all customers whose rto registration is delayed because of sakshi motors, juinagar. I don't know how many more months will it take to register my vehicle (Yamaha y-zr). Also when contacted bajaj insurance i found out that sakshi motors has provided me with fake insurance papers and this has all happened under yamaha authorised showroom. Yamaha, i don't need another "template" of "sorry for inconvenience message" from you. I need results.

                Regards,
                Apara mhatre
                Feb 25, 2018
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2018
                Yamaha Motor India Customer Care's response
                Dear Apara Mhatre, We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                Regards
                Team Yamaha
                Yamaha motors kota showroom bike MAhNGI de rha h dusre showrooms se
                Yamaha Motor India Customer Care's response, Jan 25, 2018
                Verified Support
                Hi,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                I gave first service in Yamaha vms service showroom yesterday...but today I taken my bike...at that time only...water wash my two wheeler Yamaha ray zTN31 4131
                Till now not ready the vehicle
                Ian waiting more than one hour
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                  F
                  Foram Vira
                  from Kurduvadi, Maharashtra
                  Jan 24, 2018
                  Resolved
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                  Resolved

                  Address: 401208

                  I had bought new alpha and facing battery issues within 15days. Its been 8 months and i am been promised every time i go to repair that they will replace the battery with new one. But my problem is unresolved and i am facing the same battery issues. Staff really don't know how to talk to a customer. Zubin rajan and navin poswal did nothing to help out.
                  Now i have wasted my time energy and money on this. I want a compansation.
                  I have left my vehicle in the workshop. I[censored] guys can't solve the problem, keep the vehicle with you
                  Feb 24, 2018
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 24, 2018
                  Yamaha Motor India Customer Care's response
                  Hi,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
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                    S
                    Shinesnitha
                    from Angamali, Kerala
                    Jan 19, 2018
                    Resolved
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                    Resolved

                    Address: Thrissur, Kerala, tsr

                    Did not give my money back and they give a vehicle with many complaints this was a price vehicle and I paid the amountof Rs 45000 as. Finance to my regsister and rest to the company cheerans motors thrusssur I had availed a loan of Rs 30000 from Hdfc BANK for this vehicle gave me a maintance vehicle as well as my money is withthe dealer can YOU help me out or there is no
                    Mar 3, 2018
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Jan 19, 2018
                    Updated by Shinesnitha
                    I did not get a response this was against cheerans motors yamaha dealer thrissur kerA
                    Jan 19, 2018
                    Updated by Shinesnitha
                    I m expecexpecting a call [protected]
                    Jan 19, 2018
                    Updated by Shinesnitha
                    once this complaint was registered and they where joking I did not get any response my issue can any one help me I don't know the number of the dealer manager the person who called me asked the name asked me to check
                    Jan 19, 2018
                    Updated by Shinesnitha
                    please help me
                    Verified Support
                    Jan 22, 2018
                    Yamaha Motor India Customer Care's response
                    Hi,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
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                      D
                      Dakshgill
                      from Noida, Uttar Pradesh
                      Jan 17, 2018
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Since i purchased bike FZ25 i was getting problem of engine oil leak from oil supply pump. I told about that to the SVC he told it appears before first service. Fine, i waited for first service after first service it continued leaking . I visited another SVC for inspection firstly he said its a leak from washer . They ordered washer. But the problem was that there was crack in pipe . I again visited and told them this is the problem . They said we will order product . It will take time as it is a new model from company. Then finally got that part replaced after wasting soo much time. Again the same problem is there leakage of oil from cracked pipe. First time a customer of Yamaha and such a pathetic experience.
                      Never gonna own it again and will also recommend others to go for any other better company.
                      Below i am showing the part which inteplaced.
                      Feb 23, 2018
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 19, 2018
                      Yamaha Motor India Customer Care's response
                      Hi,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                      Regards
                      Team Yamaha
                      I purchase yamaha FZ bike about 3 years ago, i service this bike regularly on shinrai yamaha service station on free services, now the bike was very less fuel mileage about 20 -25 km/litre .please help me from this issue and service my bike freely
                      name : Ahamed saneer
                      mob no : [protected]
                      service station : shinrai yamaha kundanoor
                      Yamaha Motor India Customer Care's response, Jan 19, 2018
                      Verified Support
                      Dear Saheer Muhmd,
                      We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                      Regards
                      Team Yamaha
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                        L
                        Liginrag Kuningat
                        from Kizhake Chalakudi, Kerala
                        Jan 16, 2018
                        Resolved
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                        Resolved

                        self starter not working

                        Address: Kannur, Kerala, 670693

                        I am writing this email in regards of my brand new yamaha fascino, which has purchased on 27 december and the mileage is 246 km till now. Complaint is ;self starting is not working! I had tried to reach yamaha show room in thalassery (Both sales agent and showroom number) since today afternoon but surprisingly there isn’t answer and no call back either!! Now looking forward your kind assistance to resolve this issue at the earliest...
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                        Keerthitidc
                        from Coimbatore, Tamil Nadu
                        Jan 16, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu
                        Website: www.sairammotors.in

                        We gave our yamaha razr vehicle for 5th service, on 30.12.2017, we received our vehicle after service on 30.12.2017. After the service our yamaha rayz r vehicle is not working properly, center became jam and not working, fedameter is not working properly. We brought our new vechile yamaha rayz r on 14.2.2017, it didn't complete one year itself, but the battery became weak, though it charges it dosenot working properly, headlight is weak, self start is not working. So finally we did not satisfy with your service. So kindly solve this problem immediately. Thank you..
                        Feb 21, 2018
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 19, 2018
                        Yamaha Motor India Customer Care's response
                        Hi,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
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                          M
                          Mahima Kumar d
                          from Hyderabad, Telangana
                          Jan 15, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500055
                          Website: Pearl Yamaha

                          Complaint on pearl yamaha service cnetre
                          I met with an accident on january 28 i gave my bike for servicing in pearl yamaha on that day they checked and said few parts are damaged and it should be replaced, i said okay please start the work.
                          After 15 days they said service is complete, when i went for a test drive worst service made to my new bike
                          No brakes not at all working
                          Same some bad sound from bike
                          When i asked y this sound and brakes are not working they took my bike and they hit my bike disk plate with a big hammer and they gave for a test drive again. Then the sound is still there and brake is not up to the mark it's some how working normally but it's a disk brake it's not working properly. When i asked y u didn't replaced this disk they said u didn't said to replace when i gave my bike for service on 1st day they gave list of the parts should be replaced on that day, after service they shouted on me saying that u don't know how to talk and u have to say the problems on your bike not us. The manager mr. Jagadish was too rude and the boy who serviced my vehicle. All of the service people where shouting reverse. When i took my brother he said he will complaint to yamaha then they said don't worry we will do some thing and come after 4 days.
                          Is this is the way yamaha staff treat us we are purchasing vehicle by investing lakhs and u people giving very poor service.
                          Please respond to this and give justification. This is not the way yamaha treat customers.
                          Feb 16, 2018
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 16, 2018
                          Yamaha Motor India Customer Care's response
                          Hi,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
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                            N
                            NANCY AWASTHI
                            from Kanpur, Uttar Pradesh
                            Jan 9, 2018
                            Resolved
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                            Resolved

                            Address: Jhansi, Uttar Pradesh, 284003

                            We bought a fascino on 12 january 2017 on 21 december 2017 there was some prblm in the vehicle's battery when we took the vehicle to the agency they told us that you'r battery is damaged and a new battey is needed to be put in its place you should now go to the exide agency and complain about the battery damage before the warranty date to them. When we went there the exide manager told that the battery which they have used in you'r vehicle was 6 months old and the battery's expiry date has passed so you should now go to the yamaha agency and complain about it when we went there the dealer was totally negligent and refused to replace the battery and told us that if we want to file a complaint against them we can file it but he is not going to change the battery and your moving to the court is just a waste as nothing will happen. This is totally not acceptable by any customer first using old parts in our vehicle and then being so ignorant as if we are at fault. This olny proves that yamaha is sch a fake company and no one should buy any vehicle from there. This complain is against the yamaha agency, shivpuri road, in front of jai academy school. Jhansi up
                            Feb 10, 2018
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Jan 09, 2018
                            Updated by NANCY AWASTHI
                            We bought a fascino on 12 january 2017 on 21 december 2017 there was some prblm in the vehicle's battery when we took the vehicle to the agency they told us that you'r battery is damaged and a new battey is needed to be put in its place you should now go to the exide agency and complain about the battery damage before the warranty date to them.when we went there the exide manager told that the battery which they have used in you'r vehicle was 6 months old and the battery's expiry date has passed so you should now go to the yamaha agency and complain about it when we went there the dealer was totally negligent and refused to replace the battery and told us that if we want to file a complaint against them we can file it but he is not going to change the battery and your moving to the court is just a waste as nothing will happen. This is totally not acceptable by any customer first using old parts in our vehicle and then being so ignorant as if we are at fault.this olny proves that yamaha is sch a fake company and no one should buy any vehicle from there. this complain is against the Yamaha agency, shivpuri road, in front of jai academy school.jhansi up
                            Verified Support
                            Jan 10, 2018
                            Yamaha Motor India Customer Care's response
                            Hi,

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
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                              A
                              AparnaMhatre
                              from Mumbai, Maharashtra
                              Jan 9, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400709
                              Website: www.yamaha-motor-india.com

                              Complaint number is IC-34134-F8J7 : This might be 10th time I'm complaining about scooty I bought in septemer. Even after sharing all the possible details, YAMAHA is not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle bought in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now I have to take strict actions against YAMAHA & YAMAHA India. I wasted my money. I'll do everything to get my money back & that too with interest.

                              Yamaha do not ask me for details & emails as you don't reply there. You can refer to my complaint no. IC-34134-F8J7
                              Feb 12, 2018
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 11, 2018
                              Yamaha Motor India Customer Care's response
                              Dear Aparna Mhatre,
                              We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                              Regards
                              Team Yamaha
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                                V
                                Vishal423
                                from Patna, Bihar
                                Jan 8, 2018
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 245304

                                Today i went to samrat motors 74/2 ram nagar, kirana mandi, ghaziabad -201001 for servicing a my fzs bike, my bike purchasing date is 5 aug 2016, they done a paid service instead a free service, then i told him that in my service and warrenty book there is one 6th free service aleready avilable and there was written that vaild for 530 days from the date of purchase but they refused to do free service and they charged me a paid service charges i am very disappointed like this behaviour now what can i do, i wish to get my money back as soon as possible otherwise i will get you to court...
                                Feb 11, 2018
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2018
                                Yamaha Motor India Customer Care's response
                                Hi,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  Å
                                  Şheikh Áamir
                                  from Srinagar, Jammu and Kashmir
                                  Jan 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jammu, Jammu and Kashmir, 190015

                                  Recently i visited royal yamaha showroom/service centre at jammu. I was having issue in chain kit of my motor cycle, the company told me to replace chain kit and told me to receive the vehicle after 3 hours. When i went for the delivery of my vehicle, i saw that the self of my bike was not working, head light and indicators also were not working, they changed the front disk pads of my vehicle as the pads were ok. But i thought i must replace the front disk pads and asked them to replace the same. But now i m not able to use my front disk properly. They told me that the front disk will work fine after 2 to 3 days but now it is almost 15 days but there is no change in the disk brakes of my vehicle.
                                  Main issue of my vehicle is that i m hearing so much noise from the chain which they had replaced. Now please tell me what to do further.

                                  Sheikh amir rafiq
                                  Jk01w 7461 (Reg. No.)
                                  [protected]
                                  [protected]
                                  Sheikh. [protected]@gmail. Coma
                                  Feb 8, 2018
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2018
                                  Yamaha Motor India Customer Care's response
                                  Hi,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
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                                    V
                                    Venkatramanan200488
                                    from Coimbatore, Tamil Nadu
                                    Jan 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Salem, Tamil Nadu

                                    My vehicle has been given at ia motors salem, chassis replacement has been ordered and still not received the material, response from yamaha has been too worst.
                                    Nearly 15 days my vehicle has been in service centre waiting for chassis.
                                    The chassis hasn't been received by the dealer at service point, also their was no response from the concerned officer.
                                    Please solve me the issues because my job is full of travelling and i need a two wheeler for my marketing job.
                                    Feb 8, 2018
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2018
                                    Yamaha Motor India Customer Care's response
                                    Hi,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
                                    Complaint number is IC-34134-F8J7 : Yamaha India, is very irresponsible. Even after sharing all the possible details, you are not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle baught in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now that you guys are not receiving my call, not replying to my emails. I have to take strict action against you. Thanks for wasting my money. Good Luck to your brand image. I'll try and share this as much as possible.
                                    Yamaha Motor India Customer Care's response, Jan 11, 2018
                                    Verified Support
                                    Hi,

                                    Greetings from Yamaha,
                                    We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

                                    Regards
                                    Team Yamaha
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                                      A
                                      Ashvani Tyagi
                                      from Agra, Uttar Pradesh
                                      Jan 4, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hathras, Uttar Pradesh
                                      Website: [email protected]

                                      My name is ashvani tyagi from सादाबाद hathhras mob no. Is [protected] my bike is yamaha fazer 2.0 problem cdi unit my complent all ready yamaha टोलफ्री नंबर regular. 20/11/2017 but till date not risponse pls i m not saetifaid your sirvice pls request for you... Calll me urgently and you saitisefide doing me jandu service h is कंपनी की samgha पैसे chaiye mughe bus
                                      Feb 5, 2018
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Jan 04, 2018
                                      Updated by Ashvani Tyagi
                                      Meri new bike 5 mahine se kharab h
                                      Jan 04, 2018
                                      Updated by Ashvani Tyagi
                                      Cdi cos unit के bina
                                      Verified Support
                                      Jan 05, 2018
                                      Yamaha Motor India Customer Care's response
                                      Hi,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
                                      My bike first time chain sprocket is damage in7373km now my bike is ruining 14010km and the front chain drive is damaged.showroom mechanic say i don't know why front chain is damaged.
                                      Engine problems ... In 1 year bike
                                      1 year back I Purchase a new Yamaha bike ...And also provide in my bike en all service in current time ...And after one year this bike is engine bike is borering
                                      Pls immediately solve this problem
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