Yamaha Motor India Complaints & Reviews

I purchased bike with chassis number me1re3529h0026375.in the name of chaitra neelakanta on 06 october 2017.
During purchasing the dealer named johnson of aya motors sulur tamil nadu. Promised to provide me a owner manual, service book, extra fittings including a tour coupon with an attractive gift (Ucb money purse, thormose flask, fast-track wrist watch) any of the gift with 3 day tour coupon all for ₹ 76800/- including rto and insurance
After purchase of the vehicle
He started annoying me for every single things he took 20 days for registration done and took a month to fit all extra fittings after spending 6 hrs in showroom.
I feel worst repose with no customer satisfaction treatment. I really got annoyed on the team but i complained everything on [protected]@yamaha-motor-india.com with all proof and every details as asked by yamaha team. After complaining only i got yamaha owner manual and service book and insurance copy only but i not received the tour coupon benefit with an attractive gift. I signed on the customer satisfaction copy produced by the manager aya sulur. With my dissatisfaction details as i not received the tour coupon with gift. I really feel team yamaha is going to help me out at earliest as possible.. Please look into the matter and resolve the issue...

Dear sir/madam,

I bought yamaha ray-zr (Black variant, chasis no. Ms1sed-168h0051989) in september (Challan dt : 16/09/2017, booking no.[protected] at first they gave me scooty on 25th august 2017, then they said they will call when passing needs to be done. They never called. Then i called them reminding about scooty passing, so they said "get your scooty tomorrow & we'll do passing, it will take 1-2 days". So i submitted scooty to the showroom. After that they didn't give any call or anything about passing, so i called them back to ask about it. They gave reason that there was fault in the scooty so they will give me new scooty (Of which challan i currently have). Now it's been 3+ months but still rto passing has not been done. Mr. Ankit & his dad who owns the showroom - sakshi motors, juinagar, navi mumbai - do not attend calls or any kind of communication. It's not just me, all the customers who bought vehicles from sakshi motors have the same problems. Yamaha will face many problems because of this one showroom. Need your support in this matter as soon as possible.

Dear sir

I own an rx 135 and iam using it for many years now i need a new cylinder kit in fact i want to restore my bike with original parts i came to know that through dealers that production of parts for the 135 is stopped please make sure weather the parts are available orelse it would be wise for me to sell it

I would like weather production of parts as been stopped. You can contact me on [protected]

Thanking you
Dinto

I booked fz25 amd was informed a downpayment of 62500. I paid thr same and got the delivery. The remaining amount was financed and i expect it for the remaining 88000. I got a msg tht a loan is dispersed for 130000 and when asked he said that in the dp i paid they have taken 3 months pre emi. Which will be like i have to pay interest for the money tht i have given them.. I called the panache manager he understood tht it is an issue and asked for a days time.. Today they had called and informed tht they couldnt do much and i have to take the loan..

Why should i take the loan for 130000 and pay intereset when i have already paid 62500 as down payment. Hence i informed tht let me pay the entire amount and cancel the loan which they are not willing to do as well.

I called yamaha helpline and spoke to ramya and was informed tht i should get this sorted with bussan finance.. I walked into yamaha sbowroom and was told it is yamaha finance. Fine i called the so called finance and spoke to the team leader viswa and he asked why didi sign the document. I tried explaining him and he was not willing to listen and wanted to let go off the call.. He promised a call back in5 min and said tht he will talk to the guy surinder the financr guy in panache and i am still waiting for the call.
Can you plz help me sort this out. I am being cheated.

Would be great if i cud get the contacts of higher officials in yamaha and bussan auto finance.

I purchased my fascino on september 29 2017 from sakshi motors and i got the vehicle after passing on 09/10/17. As per the dealer commitment (Ankit) the vehicle will get registration before 23/10/17. Today is 28/11/17, till now i did nt get the vehicle registration, extended warranty details, service book. I am daily follow up with them for my registration, ankit is not picking up the phone and i am not aware of my status of registration, if my vehicle stolen who will be the responsible person??? So please look into my matter and solve my issue as i purchased vehicle from your authorized dealer, so you are responsible to solve my issue.
I already given complaint to [protected]@yamaha-motor-india.com and my complaint no is ic-33963-z5t3.

Meine yamaha amrit motor khanna mein bike theek krwane ko di thi charger ka rate tha 900 kuch rupees mujhe nai pata company walo ne kya kiya mujhse charge ke paise liye gaye 2000 or bike theek v nai hui fir se miss mar rahi hai abhi kal hi bike leke aya hu company se aj fir wohi problem or jo bike reaping hone k liye ati hai wo purane bikes k part hi laga kar kam chala dete hai mujhe sir ya mam meri bike theek honi chiye aj ki date par.... Ager company ne nai theek ki toh mein apni bike wahi par hi aag laga dunga

Pathetic experience iam facing from yamaha support staff. (Oswal motors, gujranwala town, model town delhi) it's my fifth year with my bike, always there is some or other problem in it. When ever i take my bike to the service centre they used to charge unnecessarily. And more over they used to bltake bribe a to get it resolve, make personal calls and deals, saying that actual bill is this but you can pay this much to me, but you will not get bill and all, even refuse to give the bill as well. A guy named prasad who is responsible for all this #. My bike was having some. Starting problem, when i went there they said the problem was with the battery, i replaced it as it was under warranty. Next day morning again i faced the same issue, battery was ok and the current was not passing by. I towed my bike to the service centre, this time they said now the problem is with coolant seal. And spark plug. And said the bill will come around 3000. Some how i told them i don't have money now i can give only 1500, again that guy prasad asked me to give 200 extra.. Best part my still having that same issue. Refuse to start. Due to it battery too getting down. Really pissed off with this fraud people. They only need money. Used to give calls all the time to bargain. Kindly investigate and do the needful.

My bike no is gj 1 fk 9842
Service coupan sr. No. 29391

I had put my gladiator bike to your pepal yamaha service center, at 243-244, narottam chambers, near prakash nagar bus stop, jawaher chowk, maninagar, ahmedabad 380008 as on dated 14.10.2017 to till todays date my bike is not ready. Everyday i get new confirmation for my bikes delivery.
Is it yamaha company has draught of skilled manpower?
Awaiting a reply at the earliest.

I bought your saluto 125cc bike in aug-17 at your chennai dealr raj yamaha adyar, your web add and dealar assured 55 to 60km/l mileage will given that but my bike 35km/l only given.
Already 3time i was brought at your authorized service center regarding this problem and 2free service also over.

Contact
Parthiban
[protected]
[protected]@gmail.com

I own a yamaha fz25 (250 cc), firstly at the time of purchase the showroom people had fitted a wrong leg guard which resulted in damaging my front mud guard, secondly when i reported a manufacturing fault during my second service in regards to a faulty exhaust pipe which the service centre people acknowledged however the fault was identified during the 2nd week of october, i was assured that tbey have placed the order and i would recieve the exhaust by 2nd or 3rd of november, to which i agreed. Today 25th november when confronted these guys and i came to know that the order was placed on 18/11/2017. I wonder what were they doing. And 18/11/2017 is when i called up the guy named runtu who was dealing with the case.

I want my money back from sakshi motors nerul navi mumbai
That was she take from me security deposit of rs 47000 she was not refund me she eas give me the cheaque but the cheaque was bouns & she was not doing the rto registration of scooters my mobile no is [protected]/[protected] please do the needfull as soon as possible i was comlaint in yamha india also but they was not repling me

I serviced my yamaha fz 16 at yamaha service station named daiwik motors till 8 th service. I mentioned my complained related to the missing of vehicle on all the free servive and paid services. They told its normal nothing to worry. But it tends to make accidents while riding. Now i cant even ride vehicle properly due to missing. Now that service centre is not opening. Now i contacted another service centre named george maijo in kollam. They also told its normal. And they cleaned the carburator and i wasted the money. Agin after running 100 kms problem again occured. Now i took my vehicle again to the same service centre. Now they are rejecting my cliam

Details
Bike model - fz-25
Dealer ship - sakshi motors nerul navi mumbai
Chassis number - me1rg4-215h0017621
Engine number - g3h7 - e0017621

I gave my bike fz-25 blue colour on 6/10/2017 for repairs and till date i haven't received my bike, im constantly being told by the dealership that ill receive it in 1-2 days but it has been more than 1 and a half months and i haven't received it yet, also i had been provided with fake registration number and till date nor i have received my bike nor my registration number and im constantly being harrassed by the dealership, now im gonna take legal recourse/action against the company as well as the dealership/franchise.
Also i was given a cheque by the dealership of the value of the bike on the promise that ill will be given my bike
Please look into the matter at the earliest

I bought a new fzs 2017 model in august and it was running fine but after my 1 st service my bikes engine check light blinks even when i am riding at normal speed of 50 and engine gets off when i reported it to showroom where i purchased my bike they said there is no complain in bike even after the checked i get same probelm i again approached them. They seem to service for name sake and no proper diagnostics and solution for that pb. I am really fed up to contionously take my bike regularly to that same service centre so the exactly same pb. Each time they convince me get money for service but never solved the problem.

I bought my yamaha fz for 95800 rs... After that they used to charge rs 700 to 800 rs approx in every free service... I used to tell them about engine sound and all... But few days after service.. The same problem occured every time.. Now itt will be 1 year to my vehicle in dec 2017, and before that left front side shocker has got leak... And when i came to yamaha sec 10 noida from where i bought the vehicle... They are saying that this is not under gurantee... Its because of the road and the pits... And they have told me to pay rs 600 for the repair... And after paying also they are not giving any gurantee pf the repair they will be doing... My bike is not at all accidental... Shocker is one of the main part in the bike and they say that the parts in shocker is also of yamaha company... So now if tge comany cannot givethe gurantee of the own parts... What can we expect from this brand... Such high price and zero quality... Bajaj is far more better than this # brand... Company says that they give the gurantee on wiring and engine... On applying front brakes my back light is not glowing... And i had mentined this problem during my vehicles service... He did something and the light was glowing... But again after 3 days the problem is same... Now they dont want to change the wiring as well which comes under their area of gurantee... I want my shocker to be repaired for free and my brake wiring problem to be resolved for free.. Over all servies are very disappointing.... Really pissed off

In 2016 jan 15 i have purchase a new yamaha fz 2.0 after 9 month its suspension got leak i have given it for service in yamaha service center that is located in dombivali east near venkatesh petrol pump but they are saying that its rode needs to be change how can yamaha make such bad product that with in 9 months its parts getting damage i don't have much running with in 9 months the total running of my bike is 7k km. I just need to inform them to make better quality product i just got shock by hearing the issue.

Hi i bought new yamaha fz bike from vardhaman yamaha in ahmedabad. I am not given the rto fees payment receipt and also no help in getting the bike registered. I am calling them daily and nobody is repoding to my call and even if they attend the call they keep on delaying this thing so i am very upset with the yamaha services this is pathetic expereince i am having with them donot buy yamaha bike anymore from vatdhman yamaha as the donot care for you once you buy the product and pay them moreover i am also not given the gift free with bike for which i am eligible and they keep on saying we will let you know we will let you know and keep delaying.

Hi my vehicle details
Customer id 9930200hab17k09
Invoice no v1700050
Invoice date[protected]
Model name yamaha cygnus ray z
Model code b82200
Dealer name geetha motors
Dealer state karnataka
Dealer city bangalore,

May be i made bad choice choosing yamaha against honda, it leaded me to experience one of the most unprofessional dealer - geetha motors nelamangala - have charged for accessories - helmet rs 900 in advance but later charged rs 420 extra stating no stock of rs 900 helmet, mat not yet delivered but charged for the same 9 days back made to visit 4 days for rto registration.

Illegal business - they have charged rs 3200 including gst - stating
Handling charges which is illegal in india, the only option left with to complaint at consumer court. If nothing works here.

Kindly refer supporting photos below and kindly do the needful

Thank you,
Unprofessional experienced customer

Very poor repair quality in cheerans work shop of ottappalam. Yesterday my son, son vehicle no kl51a7125 is shown for repair of front shaking, they said to change the balls and oil of stem. I agree. But after replacing the parts i can't drive the vehicle because it is pulling both sides and the handle is very tight. I return the bike and came back to the house. There is no reply till now.

Hello sir,

Today i have service my fzs 2.0 bike in ajmer lns showroom after the service i take bill of free service 362.00 rs. With labour cast... Then superwiser suggests me that please change the your bike break shoo & chain spokit then i am deside that do it after return home and comeback again,
Then i am come again in showroom now again superwiser make a new job card for chain spokit & break shoo after the complete work then he is make my bill 1938.00 with 200 rs labour cast with gst 238rs take to make i have ha bill in this showroom this persons takes a extra rupees on gst name although you are also know that any body not takes of laubour cast on gst this are the totally worth of my money and my time...?
Please do something