Yamaha Motor India Complaints & Reviews

In 2016 jan 15 i have purchase a new yamaha fz 2.0 after 9 month its suspension got leak i have given it for service in yamaha service center that is located in dombivali east near venkatesh petrol pump but they are saying that its rode needs to be change how can yamaha make such bad product that with in 9 months its parts getting damage i don't have much running with in 9 months the total running of my bike is 7k km. I just need to inform them to make better quality product i just got shock by hearing the issue.

Hi i bought new yamaha fz bike from vardhaman yamaha in ahmedabad. I am not given the rto fees payment receipt and also no help in getting the bike registered. I am calling them daily and nobody is repoding to my call and even if they attend the call they keep on delaying this thing so i am very upset with the yamaha services this is pathetic expereince i am having with them donot buy yamaha bike anymore from vatdhman yamaha as the donot care for you once you buy the product and pay them moreover i am also not given the gift free with bike for which i am eligible and they keep on saying we will let you know we will let you know and keep delaying.

Hi my vehicle details
Customer id 9930200hab17k09
Invoice no v1700050
Invoice date[protected]
Model name yamaha cygnus ray z
Model code b82200
Dealer name geetha motors
Dealer state karnataka
Dealer city bangalore,

May be i made bad choice choosing yamaha against honda, it leaded me to experience one of the most unprofessional dealer - geetha motors nelamangala - have charged for accessories - helmet rs 900 in advance but later charged rs 420 extra stating no stock of rs 900 helmet, mat not yet delivered but charged for the same 9 days back made to visit 4 days for rto registration.

Illegal business - they have charged rs 3200 including gst - stating
Handling charges which is illegal in india, the only option left with to complaint at consumer court. If nothing works here.

Kindly refer supporting photos below and kindly do the needful

Thank you,
Unprofessional experienced customer

Very poor repair quality in cheerans work shop of ottappalam. Yesterday my son, son vehicle no kl51a7125 is shown for repair of front shaking, they said to change the balls and oil of stem. I agree. But after replacing the parts i can't drive the vehicle because it is pulling both sides and the handle is very tight. I return the bike and came back to the house. There is no reply till now.

Hello sir,

Today i have service my fzs 2.0 bike in ajmer lns showroom after the service i take bill of free service 362.00 rs. With labour cast... Then superwiser suggests me that please change the your bike break shoo & chain spokit then i am deside that do it after return home and comeback again,
Then i am come again in showroom now again superwiser make a new job card for chain spokit & break shoo after the complete work then he is make my bill 1938.00 with 200 rs labour cast with gst 238rs take to make i have ha bill in this showroom this persons takes a extra rupees on gst name although you are also know that any body not takes of laubour cast on gst this are the totally worth of my money and my time...?
Please do something

I am tanaji sadashiv patil, from badlapur west, mumbai, i purchased scooty fascino blue from shree motors, shop no. 17/18, yog vaibhav soc, surya nagar, phase i, katrap midc road, badlapur east - 421503, vide tax invice gst 029 dated 25 jul 17 with caassis no. Me1sed125h0060451 and eng. No. E3y3e01244383 and i face problem in auto start hten i visit to show room after only 15 days they send the battery to company after 20 days battery return by company that battery is ok then put the baattery in scooty but same problem then again i went to show room they say from yamaha company scooty was ok battery problem they will see then again same problem i suffered last one and half month lastly i purchased new one and put it in scooty presently no problem that's my question once i purchased new scooty from your showroom i supposed without no issue. Then further my question is i want new good condition battery restore to my scooty. Pls acknowledge.

Hellow, dear Yamaha manager my name is Biki mallick from guwahati, i bought yamaza FZS ver 2.0 bike registration no. AS-01DE-6812 from Grand Yamaha showroom, bharalumuk, at the time of purchase the sales man offer some offers related to same bike, like coupons for 20% discount on renewal of insurance policy of the bike, discount on buying parts etc etc.after hearing this i was verry happy to purchase the bike coz it ll b verry good deal for me. But when i went for redeem such coupon on[protected] for renewing my insurance policy the sales man name is SIDHANT KEDIA who didn't accept it as he said our system doesnot accept this offer even the coupon have valid till[protected], so i request you to kindly take necessary step agnst this showroom & i want my 20% value of insurance back...& i attach some photos for such coupons

Hello sir/ madam,

I bought a new yamaha fascino on 3rd november 2017 but so far no scratch card is been given as promised.
Prior to purchase i was been informed/ motivated by scratch card offer (2 assured gifts) but soon after purchase, i have been told like scratch cards are out of stock. I had also come to know that it's pending for several other customers who bought bikes before 1 month.

@ yamaha - please do not make false statements and help in getting my scratch card soonest?

Thanks,
Uday
([protected])
Email - [protected]@gmail.com

I have booked fascino two wheeler in your the spirit sales & service, dealer pune on 5th nov 2017 with 100% down payment of rs.68000/-. On commitment that we will get vehicle delivery on 12th nov 2017.

Neither we are getting any call from dealer or feedback, when we are calling we are getting feedback that vehicle is not ready and we will get delivery after thursday..

This is very unprofessional approach towards customer handling i am not at all happy with this because this vehicle i booked for my wife for her birthday gift (That is on 12th nov) but unfortunate i have fail on this.

And your pune team is very casual on customer respond, hope this will give some improvement on customer handling.

Regards

Sopan

[protected]

Hi, saruhasan here from chennai. I have purchased fz v2.0 in 2014, exactly in one year time i come across an issue with the chain sprocket were while running it creates a grinding sound near the small sprocket of the chain (Near engine). On a repeated basis i have visited the service center paras yamaha, mount road, chennai also walter yamaha, kolathur, chennai, which was good they tried helping me but even they wouldn't sort out the issue. Every time the bike goes for service while returning the grinding sound starts which is intolerable. This happens almost for two years and still continues. Moreover, due to this, i have changed the chain sprocket, clutch plates but still, it remains. This made me come to a conclusion that i shouldn't buy yamaha products. If, need to continue with the same expecting a solution on an immediate basis. Some periodical basis the rear tyre wobbles but they stated its due to the chain. I am very much scared to drive this bike in rainy seasons and in sandy places. Kindly resolve with care and looking your valuable customer because past three years my service is been done only in yamaha service center (Paras yamaha, mount road). Kindly do the needful asap. Thanks, l. Saruhasan ([protected]) email: [protected]@gmail.com

This is arivudainithi form coimbatore 20 days before i bought fzs v2.0 at coimbatore adithya yamaha showroom. Vechile engine valve noise creating big sound iam not satisfied. Before iam using honda shine honda engine and meilage also great. Yamaha fzs v2.0 engine useless. Kindly please replace my bike.. Or return my payemt 97000..
Fzs old bike engine verry good. But v2.0 engine useless for v2.0 customers.. Iam not satisfied yamaha service. Iam also working at indias first car manufacture industary..

Hello,

This is regarding my bike service with your yamaha service center. I gave my yamaha fz bike for servicing on 30th october 2017. I got my bike after service (Very poor service) on 10th november 2017, which is after 14 days. I am explaining the issues and my bad experience in detail for your better understanding.

Name: jijesh m

Bike model: yamaha fz (Ka03 jc 4249)

As i met with minor accident i gave the bike for service and replacement of few damaged parts on 30th october. It has been clearly explained so many times about the issues which should resolved and parts which should be replaced. The service guy noted these things in his service book and updated the amount. As my home is nearby, i have visited your service garage so many times and reminded about the issues and part replacement. At last on 10th november they have agreed to deliver the bike after service, but i was totally disappointed with the condition of the bike.

01. Alignment is not correct: major issue happened after accident is with the alignment of the bike. But these service people not checked these issues and delivered the bike without doing anything as they are not expertise or capable for checking or resolving this. This service center doesn’t have any expert mechanic. Only one guy i can see, but he is not at all capable of doing anything.

02. Suspension issue: the suspension of the bike is not up to the mark and some sort of noise is coming after accident, still the issue remains same.

03. Mudguard and headlamp of the bike has been replaced without informing and the old mudguard and headlamp was in good condition. I am wondering why these things replaced.

04. Once i notified few things still not replaced (Silencer cover), they have replaced the same by removing from one of the new bike which they displayed in the showroom for selling.

In short, it is totally disappointing that a world class company which is having a good brand value is allowing these kinds of people for looting money. I paid 7600 rupees and still all my issuesproblem exist and i lost my money and lost trust with yamaha.

Below you can find the address of the service enter where i had this bad experience:

Whitefield yamaha

(A unit of autocrank llp)

Authorized dealer for yamaha motor pvt. Ltd

P-1 devasandra industrial estate, whitefield main road

Mahadevpura, bangalore 560046

Mobile: [protected]

Awaiting your feedback for further action.

Bill of these service not yet received, as they updated it will be sending through e-mail, still not received.

Regards,

Jijesh m

I have submitted my facino scooter (No-hr-26-de1709) on[protected] under accidental cover for repair, but after completed the more than month my scooter not get repair. Every time i called they give me the same excuse that we didn't have the damaged part & every time they said we repair on that day or always extend to the next date. When i called on the said date they have the same answer we didn't have the damaged part.
I am tired of getting the same excuse & last few days they ignore my call by saying we just check & call you back but they didn't & when i call every time phone picked by the new person & they said the same thing i just check & call you back.
This the worst experience of mine with yamaha, i dint even think of purchase any vehicle from yamaha in future

I had given my scooter for some repair work at you authorised service center

Aahana automobile yamaha service centre
Kuvempu 2nd stage, ashokapuram, mysuru, karnataka 570008

On 4th november 2017 at around 11:45 and received the same back at 16:48

At around 14:33 these guys have taken my scooter out without my permission and without a helmet and now i have got a notice from the rto for driving without an helmet

Please assist my query yamaha i bought this scooter just for your name and i want your service center to pay the fine

I have owned a new yamaha fz25 (Purchased on 31st october 2017).
Within 1 week period,
1. The engine related part started rusting.
2. The headlight corners are having moist inside.
3. The gears are not smoothly shifitng.

I forwarded my concerns to the mail address mentioned in the 'contact' of yamaha's official page and in the feedback page by 6th nov 2017 morning.
There is no sort of responses...

मैंने नवंबर 2016 में यामाहा सलुटो बाइक खरीदी थी जिसका आज तक के कोई इंश्योरेंस पेपर नहीं दिया गया मैंने पूरा पेमेंट इंसुरेंस सहित दिया था आज एक साल तक मैं कई बार यामाहा शोरूम में गया शोरूम मैनेजर से बात किया डीलर से बात किया लेकिन हमेशा दो-तीन दिन का टाल देते हर जगह चेकिंग के कारण मैंने बहुत बार फाइन दिया हूं और जिसके कारण में मानसिक रुप से परेशान हो गया हूं पूरा 1 साल हो गया इंसुरेंस पेपर ही नहीं दिया गया मेरा नाम सुभाष मोहांबे Yamaha MP 48 एम क्यू 2375 भैंस देही जिला बैतूल मध्य प्रदेश से ली गई है

I got my yamaha ray servicing done from this service centre. Post which during the inspection, i found that rpm was high on the scooter which they rectified at the spot. However, the issue occurred again after 1 week. So i went to this service station after 2 months (Approx) to get this issue rectified. So, the mechanic resolved the problem again but after 2-3 days the problem occurred again. So i called the servicing manager and told him about the issue and he asked me to visit their service centre again.

So today i visited them again and tried to guide them that there are some gaps in the way they are looking at this rpm problem and that's why the issue has arrived for the third time. So, the manager replied like it was not their fault and he was not accepting it and started behaving rudely and unprofessionally. So i left the place and got my scooter checked from the local service centre.

I made a big mistake when i handed over my scooter for the first time to this yamaha service centre for servicing even after reading so many negative reviews about them on google. I would never ever recommend anyone to buy a yamaha automobile because of their poor services.

Hi sirb,
I have purchase fasino horn push button at chodavaram yamaha showroom on 26 sep 17, i will pay rs.120.00. The next day again it was broken now i have purchase same product at anakapalle yamaha showroom but i have pay rs.40.00 rupees only. So i have complaint to chodavaram shoroom marketing manager but he is not responding and he say that is survice charge. Why is taken extra charges without servicing so kindly request to rectify my complaint other wise i will complaint to jagograhak.

Problem in my yamaha fascino. When i ride my fascino a sound licked in front wheel and the vehicle is slowed when raised the excilator. Millage is very less. Riding is not comfortable due to the front wheel sound. I have raised this complain to dealer but not rectified this problem by the dealer. I have purchased this last 3 months before from m/s venus automobiles, cuttack road bhubaneswar

My bike giving missing on running engine all the time. When i went to yamaha service centre they cleaned fuel injector and charged me 650rs. Still iam facing the same issue. Even the engine is not powerful like before. Very much annoyed. When ever i visit them always used to charge 1400 for labour. Such a pathetic experience. Hope my complaint would get resolved immediately