Yamaha Motor India Complaints & Reviews

Sir/madam,
I am sadhana h. Ambewadikar i am your consumer by buying yamaha ray zr scooter in august 2017 my scooter completes 3000 km my complaint is my scooter is giving milage about hardly 40 to 45 kmpl and company gurantees 65 kmpl i have buy scooter keeping faith on company policy please resolve my problem

I hope my complaint will be resolve as early as possible

Thanking you

During previous service of my new yamaha bike which was done a month back, it was said to me that the clutch plate needs to be changed. On very next day the speed and performance deteriorated. When inquired the service center about the problem, it was said to get the clutch plate change again as it has no warranty for single day also. I suspect that in name of clutch plate the adarsh yamaha service centre, lado sarai, new delhi is fooling customer by not changing it and just charging the money. It is 3rd consecutive service where he has asked me to change the clutch plate. I know the customer care of yamaha is also poor and will not do anything in this matter. They only register and close complaint without intimating me and favouring dealer. Previously also they register complaint for my bike damage by service center and close it within 7 days without resolving it.
Frame no - me121combg20523977

Dear sir
I had purchased a new fzs-fi on 24/09/2017 for sonu motors. Vehicle detail mention below. I found a complain during the ride engine sound has been change. Coming sound like kit_kit time of riding. The sound of engine defer then new bike. This is very irritating i complained in to service center in 2nd servicing of bike not problem still same.

Your bike look is awesome, but due to engine sound issue i m very disappoint with this bike and ride.

Requesting with you please look my complain and solve this as soon as possible.

User name - nemat alam
Mobile number - [protected]
Email id - [protected]@gmail.com
Chassis number - me1rg4427h0054216
Nature of complaint - regards engine sound
Concerned dealership - sonu motors
Retail date[protected]
Address (If possible)- c'o - champion tailor
Makhdumpur digha ghat, patna -11

I, advait berde, own a yzf r3, purchased on august 12 2016, registered on the number mh02ej3475. My rear suspension needs to be replaced urgently as there is no damping in the spring. I had placed an order for a new suspension more than a month ago at my yamaha, malad west, but i still have not received any replacement. Please look into the matter as soon as possible, as it is really irritating me to ride my motorcycle with a spoilt rear suspension.

I have bought yamaha fascino before 10 month. While purchased the time vehicle performance is overall good but couple of month after making heavy undue noise and several times reported to service center but no improvement. Stopped i calling the service center due to non technical people done periodically maintenance without attending the complaints. Still complaint remain same condition, kindly intervene on this issue and do the needful before the year, ensure entire replacement parts has to come under warranty claim.

Dear sir (Fz vechile no ts08ez0067 my name b maisaiah phone no, [protected])
My vechile servicing given dealer "arjun auto showroom"kompally secundrabad, hyderabad telangana,
In this showroom totally bad servicing, laboure charges collected to much cost rs 1150, and custemer service bad and my vechile problem not redified
Plz solve my problems.
Plz find the atachments

Sir,
I bought my vehicle 23 months before 2015 january. I have serviced my vehicle only with uthorised yamaha dealers. Yeasterday i have replaced the total clutch plate kit and i have spent almost 5000 rupees and once after taking the vehicle i have got a gear shaft problem and they they sayit cost rupees 6000 for replacement.. I really got messed with my vehicle mentally about the problem. Please guide me to take care through any warranty claims before 2 years. Do me the thanful..
Rajkumar (Mobile [protected])
Email - [protected]@gmail.com
Vehicle number - tn 64 j 9352
Servic station details - yamaha alagendra, kochadai, madurai, tamilnadu 625016

Bought scooty in june. Haven't got the bluebook till today. I think its the company's responsibility to see the customer satisfaction. Showroom does not try to contact the buyer. I don't think it takes 7 months to issue a bluebook.in contacting the showroom they say the court has not sent them the bluebook. Like what the hell. Yamaha keep some responsible and energetic sales person and executives. Whoever is concerned look at the matter. Do not provoke us to file a complain.
Yamaha showroom. Sevoke road, siliguri.

I have purchased fascino on 01/03/2017. At the time of purchase of the two wheeler, i asked for the warranty card of the battery. But the dealer didnot handover the guarantee card, saying that the card is pasted on the battery. After 4 months the battery was discharged and i got it recharged. Now after a period of 9 months, the two wheeler started giving problem while starting with the ignition. I take the bike to the show room and hand over the bike for setting right the problem. The service center charged the battery & stated that the problem is resolved and charged rs 177/-, which i have paid. Now, my question is whether the battery installed in the bike does not cover under warranty and not to be recharged by the showroom/or by the battery dealer? The another question is how the battery got discharged within 4 months from the date of purchase and again within 5 months? Is the battery installed in the bike was faulty? If so, who will bear for these recurring charges for recharging the battery?

Hi i bought s rr 4 weeks back first one week bike went good... But aftr one week while driving bike is automatically turn off... When i try to kick start /self start i have to wait for 10 min at the same place.. Worst experience in yamaha bike which i bough new one i bought at shanthi motors chennai i raised complain on first week itself... They undergone service and charged me 450 they said like that air block.. Sat i took bike from showroom today again same problem while driving what can i do?

It's been 2 years since i got this but and i've always had problems with the chain kit, apart from the one that came with the bike itself, i had to change the kit two times but the chain is still not silent and is making sounds like it did previously, if this continues i believe the chain kit will again go bad. However, when i asked the service center to check they said it's not a problem and the sound should go away in 2 weeks and it's happening since it's a new chain but before that they used to say that get the chain kit changed and i'll make the chain/bike silent which isn't the case. When i changed the kit for the second time, i still had complaints and then they said it's due to the shock absorber and then i got that changed as well but the sound is still there and i am again not sure how the shock absorber can go bad in 2 years when i'm the only one driving the bike and with utmost care. So, when i forced the service guy to make the chain sounds go away completely after those 2 weeks, he checked it again and now they say it's due to the dryer cell going bad and i'll need to get the engine opened to get this repaired. What? In 2 years every original thing is falling apart and the service guys are not able to confirm the exact problem and making me change whatever they want. If it was a problem with the dryer cell, it should be there since i had to change the first chain kit but these guys didn't locate the problem which is why the second chain went bad too fast and i've had problems even when i changed the kit the second time.

So, this is a complaint about how the original parts like chain kits, shock absorber, dryer cell are falling apart and the mechanics at your authorized service center aren't able to find the problem at the right time which made me pay for 2 chain kits and how can the dryer cell/engine go bad in 1 year when i am only guy driving it and getting it serviced at the authorized center always. I seriously need you to look into this and help with the same i've had to pay for too many things in just 2 years and for chain kit i had to pay twice which makes 3 kits in total and the shock absorber thing, dryer cell is pending now and i need you to look into this and help further. On top of all this, i've sent an email to yamaha about 13 days back without any response, also the tyre quality is so bad that i've to replace it now. It's like most of the things are falling apart in 2 years which is awful.

Nature of complaint: complaint on quality of the product as well as the service center
Concerned dealership: sri ganesh motors
Retail date: 24th september, 2015
Address of the service center/dealership: flat no. 19-5-9/1, kishan bagh road, opp : hp petrol pump, aphb conlony, bahadurpura west, hyderabad, telangana 500064.

Regards,
Gulam mohd mustafa

I received my bike after service with a different torn seat and the tool kit was also missing at the time of receiving the bike from indel yamaha service centre kalamassery, kochi, kerala. Till now no confirmation has been provided by your team or the manager. It was informed to them at the time of receiving the bike on 27 nov, 2017 and approx 08 days have passed but no action is being taken by the team. If it is not resolved by today dated 04 dec, 2017, i will have to register a fir against the same in the nearest police station at kalamassery.

Dear sir/madam,
I bought yamaha fazer a year ago dated december 2016.
Mh 06 bs 1692
Dealer name amar agencies mahad.
Raigad, maharashtra.
When i buy that bike with in month the gear shifter was looking rusted even i complain to owner of showroom they said they will arrange the new one with in few days and now almost passed a year.
One more thing when i went to service centre for claiming free services the mechanic has opened the rear tire and he has not fitted properly thats why a tire is damaged from one side only in this situation what should i do please look into this matter and revert back as soon as possible.

I purchased bike with chassis number me1re3529h0026375.in the name of chaitra neelakanta on 06 october 2017.
During purchasing the dealer named johnson of aya motors sulur tamil nadu. Promised to provide me a owner manual, service book, extra fittings including a tour coupon with an attractive gift (Ucb money purse, thormose flask, fast-track wrist watch) any of the gift with 3 day tour coupon all for ₹ 76800/- including rto and insurance
After purchase of the vehicle
He started annoying me for every single things he took 20 days for registration done and took a month to fit all extra fittings after spending 6 hrs in showroom.
I feel worst repose with no customer satisfaction treatment. I really got annoyed on the team but i complained everything on [protected]@yamaha-motor-india.com with all proof and every details as asked by yamaha team. After complaining only i got yamaha owner manual and service book and insurance copy only but i not received the tour coupon benefit with an attractive gift. I signed on the customer satisfaction copy produced by the manager aya sulur. With my dissatisfaction details as i not received the tour coupon with gift. I really feel team yamaha is going to help me out at earliest as possible.. Please look into the matter and resolve the issue...

Dear sir/madam,

I bought yamaha ray-zr (Black variant, chasis no. Ms1sed-168h0051989) in september (Challan dt : 16/09/2017, booking no.[protected] at first they gave me scooty on 25th august 2017, then they said they will call when passing needs to be done. They never called. Then i called them reminding about scooty passing, so they said "get your scooty tomorrow & we'll do passing, it will take 1-2 days". So i submitted scooty to the showroom. After that they didn't give any call or anything about passing, so i called them back to ask about it. They gave reason that there was fault in the scooty so they will give me new scooty (Of which challan i currently have). Now it's been 3+ months but still rto passing has not been done. Mr. Ankit & his dad who owns the showroom - sakshi motors, juinagar, navi mumbai - do not attend calls or any kind of communication. It's not just me, all the customers who bought vehicles from sakshi motors have the same problems. Yamaha will face many problems because of this one showroom. Need your support in this matter as soon as possible.

Dear sir

I own an rx 135 and iam using it for many years now i need a new cylinder kit in fact i want to restore my bike with original parts i came to know that through dealers that production of parts for the 135 is stopped please make sure weather the parts are available orelse it would be wise for me to sell it

I would like weather production of parts as been stopped. You can contact me on [protected]

Thanking you
Dinto

I booked fz25 amd was informed a downpayment of 62500. I paid thr same and got the delivery. The remaining amount was financed and i expect it for the remaining 88000. I got a msg tht a loan is dispersed for 130000 and when asked he said that in the dp i paid they have taken 3 months pre emi. Which will be like i have to pay interest for the money tht i have given them.. I called the panache manager he understood tht it is an issue and asked for a days time.. Today they had called and informed tht they couldnt do much and i have to take the loan..

Why should i take the loan for 130000 and pay intereset when i have already paid 62500 as down payment. Hence i informed tht let me pay the entire amount and cancel the loan which they are not willing to do as well.

I called yamaha helpline and spoke to ramya and was informed tht i should get this sorted with bussan finance.. I walked into yamaha sbowroom and was told it is yamaha finance. Fine i called the so called finance and spoke to the team leader viswa and he asked why didi sign the document. I tried explaining him and he was not willing to listen and wanted to let go off the call.. He promised a call back in5 min and said tht he will talk to the guy surinder the financr guy in panache and i am still waiting for the call.
Can you plz help me sort this out. I am being cheated.

Would be great if i cud get the contacts of higher officials in yamaha and bussan auto finance.

I purchased my fascino on september 29 2017 from sakshi motors and i got the vehicle after passing on 09/10/17. As per the dealer commitment (Ankit) the vehicle will get registration before 23/10/17. Today is 28/11/17, till now i did nt get the vehicle registration, extended warranty details, service book. I am daily follow up with them for my registration, ankit is not picking up the phone and i am not aware of my status of registration, if my vehicle stolen who will be the responsible person??? So please look into my matter and solve my issue as i purchased vehicle from your authorized dealer, so you are responsible to solve my issue.
I already given complaint to [protected]@yamaha-motor-india.com and my complaint no is ic-33963-z5t3.

Meine yamaha amrit motor khanna mein bike theek krwane ko di thi charger ka rate tha 900 kuch rupees mujhe nai pata company walo ne kya kiya mujhse charge ke paise liye gaye 2000 or bike theek v nai hui fir se miss mar rahi hai abhi kal hi bike leke aya hu company se aj fir wohi problem or jo bike reaping hone k liye ati hai wo purane bikes k part hi laga kar kam chala dete hai mujhe sir ya mam meri bike theek honi chiye aj ki date par.... Ager company ne nai theek ki toh mein apni bike wahi par hi aag laga dunga

Pathetic experience iam facing from yamaha support staff. (Oswal motors, gujranwala town, model town delhi) it's my fifth year with my bike, always there is some or other problem in it. When ever i take my bike to the service centre they used to charge unnecessarily. And more over they used to bltake bribe a to get it resolve, make personal calls and deals, saying that actual bill is this but you can pay this much to me, but you will not get bill and all, even refuse to give the bill as well. A guy named prasad who is responsible for all this #. My bike was having some. Starting problem, when i went there they said the problem was with the battery, i replaced it as it was under warranty. Next day morning again i faced the same issue, battery was ok and the current was not passing by. I towed my bike to the service centre, this time they said now the problem is with coolant seal. And spark plug. And said the bill will come around 3000. Some how i told them i don't have money now i can give only 1500, again that guy prasad asked me to give 200 extra.. Best part my still having that same issue. Refuse to start. Due to it battery too getting down. Really pissed off with this fraud people. They only need money. Used to give calls all the time to bargain. Kindly investigate and do the needful.