Yamaha Motor India Complaints & Reviews

I gave my bike (Ap 28 bu 4326) for servicing on monday 18-apr-16 @pacer yamaha service center, kalyan nagar, banglore.
Problems before servicing:
1. Front wheel was giving some jerk(I think problem was with rim)

I took the bike next day (Tuesday 19-apr-16) and bill was 5000+.
Problems after servicing:
1. Default race position was very high.
2. Accelerator was not working properly.
3. Chock wire was left open.
4. My original problem was still as it is.
5. Bike started giving jerks as like no petrol in tank but approximately 2 litres of petrol was there.

I again went to service center and explained all these problems. They fixed problem number 1, 2 & 3.
Problems i am facing now:
1. My original problem was still as it is (Front wheel was giving some jerk).
2. Referring to problem number 5, whenever i am driving my bike at constant speed (Ex: 52 kmph) its giving jerks like petrol is over but my bike tank was full.
3. Most disappointing problem is my mileage reduced from 41 kmpl to 31 kmpl.

I am totally disappointed with the servicing. Please let me know further steps to escalate this issue. Please revisit your service centre norms.
This is really pathetic, you are charging for bike servicing like car but giving crap service in return.

I suspect Yamaha, India (Kolkata) as well as head office in India have a strategy to brazen unethical behavior of theirs. I have been repeatedly posting comments, mails have been sent to them but no response. The content of my complaint is below -
A person representing Yamaha came to our house suggesting we pay him un-officially for fixing our Yamaha audio system, upon expressing that I would like to make the payment to Yamaha authorized dealer, he suggested I shouldnt as Yamaha would charge me more than he will. Next when I gave my audio system to the Yamaha music store in Kolkata they connected me with the same individual who had earlier visited our house. It has been over a month and no one from Yamaha is answering our calls (including the owner). I have recordings of the individuals concerned, both video & audio to substantiate what I'm saying. My father has been continuously calling & writing emails to the owner of 'Yamaha Music Square' Kolkata (Camac Street), regarding our audio system to no response.
Im going to follow up these complaints with in other forums as well, my music system has been lying with Yamaha (Kolkata) for over one month. There are others who have experienced, similar / worse experiences by exactly the same individuals ! There are other reputed businessmen in the city whom I have spoken to, who have similar complaints about specific individuals in Yamaha, Kolkata (including the same person mentioned earlier). once again I would like to re-iterate that I have evidence & proof to substantiate everything I have mentioned above. I have contacted Yamaha Kolkata via mail informing them of the same and with this as an intimation of the same to Yamaha head office, India. My email id is 'raaj.[protected]@gmail.com' I plan on continuing to escalate the issue, until theres a resolution of the same.

I have one 2.5 yrs old Yamaha Fazer ..all the services done from ur authorised service centre .and paying lots of money every time...that is more than the bike price..and the performance is zero...same problem occurs after every services..during the time of purchasing your behaviour very good..but after that it's crossing beyond limit..take this matter in to consideration...

Hi,

This to bring to your attention that i have purchase yamaha fascino in jan 2016 as i was told that its a new model with tubeless tyres however when i came to know that its not the tubeless tyres i reach to the store and they gave me information that by mistake they have given old model which have tube tires..

Thanks & regards

Sandeep luta

I was publicly harassed by the staff and most important of all the manager of the Orion Motors (Agara Post) Yamaha service station. He publicly called me a Liar, defamed me in-front of other customers and service staff. He was not at all helpful and polite was super rude. I want to press charges and file a legal lawsuit against the manager and staff member Mr Hari as well as the service station. Please help me for further actions. Publicly shamming me as a customer was traumatizing.

I bought yamaha fascino at[protected] and till[protected] i don't get my accessories yet. The dealer is wasting my time by making lame excuses.the price of scooty is 53, 840 and we paid 60, 000 to get it with accessories which is shown in the bill but there is no description of the amount between 60, 000 and 53, 840. I want complete accessories of my vehicle.

India yamaha motors pvt. Ltd.
Location: no. A - 3, surajpur industrial area, surajpur, greater noida, uttar pradesh 201306

Dear candidate,
Ref: selection and initial response of your resume online. Information for
Selection of final stage in plant of “yamaha motors" pvt ltd in under skill
India program.

Recruitment offer:- the company deals in mechanical, electronics,
Manufacturing & business. The company offered to the candidates to
Join as an: - plant head, service engineer, junior engineer,
Executives, assistant managers, accountant and other executives post
For plants in noida, delhi, chennai, faridabad. The company
Short-listed candidates for the requirements in production,
Electronics, quality, maintenance, it and
Administration department.

Job description
Business:
Sales division, logistics, public relations, financial and accounting, hr
And general affairs, product planning, procurement, etc.

Engineer:
Research, product development (Design, experiment), production
Technology, quality control, service (Technical sales), product
Planning, procurement, information technology, production control,
Etc.

Job category business, engineer. Benefits benefit programs:
Yamaha motors mutual aid association, employees sales, employee stock
Ownership plan, employee savings deposits, asset-building-system,
Corporate pension funds, etc.

Welfare facilities:
Dormitory, corporate housing, athletics ground, childcare facilities,
Gymnasium, recreation center, corporate membership facilities
Career path

Yamaha motors conducts human resource development program based on
The long-term employment. Yamaha motors creates six-year training
Plan for each employee to acquire a multi-skill in order to be able to
Work around the world.

Selection process
Cv screening
Telephone interview
Technical round
Final interview with dgm

Education/experience

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school
Between june 2012 and june 2016, and do not have work experience
Experienced & fresher’s are also applicable for this post.

Applied for the post:
Production engineer
Shift incharge (Tech.)
Service engineer
Junior engineer
Software developer
Technical support
Accountancy
Management
Admin department
Backend
Marketing
R.M.Department
S.M.Department
Hr head

Accommodation:-
45days training
Transportation
Eight hours shift
Pay role after contract
24*7 environments
One year bond
Salary package 2.41 to 7.2 pa

This required documents by the company hr department.
Photo-copies of qualification documents
Photo-copies of experience certificates & salary proof
Photo-copies of address & id proof
Fourteen passport size photograph


Regards:-
Grisha shrivastava
Mob-[protected]
(Hr head)india yamaha motors pvt. Ltd.
Location: no. A - 3, surajpur industrial area, surajpur, greater noida, uttar pradesh 201306

Dear candidate,
Ref: selection and initial response of your resume online. Information for
Selection of final stage in plant of “yamaha motors" pvt ltd in under skill
India program.

Recruitment offer:- the company deals in mechanical, electronics,
Manufacturing & business. The company offered to the candidates to
Join as an: - plant head, service engineer, junior engineer,
Executives, assistant managers, accountant and other executives post
For plants in noida, delhi, chennai, faridabad. The company
Short-listed candidates for the requirements in production,
Electronics, quality, maintenance, it and
Administration department.

Job description
Business:
Sales division, logistics, public relations, financial and accounting, hr
And general affairs, product planning, procurement, etc.

Engineer:
Research, product development (Design, experiment), production
Technology, quality control, service (Technical sales), product
Planning, procurement, information technology, production control,
Etc.

Job category business, engineer. Benefits benefit programs:
Yamaha motors mutual aid association, employees sales, employee stock
Ownership plan, employee savings deposits, asset-building-system,
Corporate pension funds, etc.

Welfare facilities:
Dormitory, corporate housing, athletics ground, childcare facilities,
Gymnasium, recreation center, corporate membership facilities
Career path

Yamaha motors conducts human resource development program based on
The long-term employment. Yamaha motors creates six-year training
Plan for each employee to acquire a multi-skill in order to be able to
Work around the world.

Selection process
Cv screening
Telephone interview
Technical round
Final interview with dgm

Education/experience

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school
Between june 2012 and june 2016, and do not have work experience
Experienced & fresher’s are also applicable for this post.

Applied for the post:
Production engineer
Shift incharge (Tech.)
Service engineer
Junior engineer
Software developer
Technical support
Accountancy
Management
Admin department
Backend
Marketing
R.M.Department
S.M.Department
Hr head

Accommodation:-
45days training
Transportation
Eight hours shift
Pay role after contract
24*7 environments
One year bond
Salary package 2.41 to 7.2 pa

This required documents by the company hr department.
Photo-copies of qualification documents
Photo-copies of experience certificates & salary proof
Photo-copies of address & id proof
Fourteen passport size photograph


Regards:-
Grisha shrivastava
Mob-[protected]
(Hr head)

I was bye your saluto yamaha bike on 10th March at meenakshi motets, madurai 625007.
Your executive & your brochures said bike given 78 km
But my bike given only 44km only .
I am really disappointed with his bike on your words . Solve the issue.
Otherwise kindly change the bike.
Your dealer give a worst service I had completed in my first free service .
Milage not impressed so I go again your dealer that do sum work . But that time bike starting problem raised. It not 1 St time every 2 days once I will go to your service senter only for bike issues.

Kindly give me the right solution I don't want to this bike kindly give me the new bike ...

My name is Gunjeet Singh
I gave my fz16 at chander yamaha yousaf sarai for servicing my byke after that it became chalan to run is as smooth as it was before. ... They use third party engine oil very third grade service I found ever in last three years of my byke...
Not dispointed with as such service centres but, with as I am with the management whom are behind to run the firm honestly ... that day is not so far when yamaha will closed. just because of not listing...The customers and not taking any hard steps upon...

Being Bliss
Gunjeet Singh
[protected]

I have given my bike yamaha ybr 125 (Ap 09 ce 1704) for service on 9th april 2016 and asked them to rectify the following problems:

1. Valves replacement
2. Brakes, clutches to be tightened
3. Oil change
4. Front left indicator to be changed
5. Meter reading cable to be changed

Today (14th april 2016) morning at around 9:15 am i have collected my vehicle and they charged rs.2294 for the same.

Mechanic mr.Yousuf attended my vehicle for the above repairs and he has done 1st, 2nd & 3rd points mentioned above.

4th & 5th point they didnt take care which i have already insisted them to do. Also, my petrol tank has more than half tank of petrol when i handed over my vehicle. On 8th april 2016 i filled up petrol worth rs.500 which is not there when i take the vehicle today. Also see the attached images for your reference. There is so much gap for the dome on the left side near the battery placement area. When i asked them to set the dome, venu (Executive) is not in a position to do that and he simply said he cant do it at that moment.

I want my petrol and also the dome repair to be set in a proper direction.

Dear sir,

Please writing letter for me on behalf yamaha company "your vehicle not repair in our company" {yamaha motorcycle india ltd} but very long time i am waiting but not solution in my vehicle problem.

My actual complaint
I have a already used yamaha fz-16, but last few days vehicle stopped suddenly while riding at speed of 35 to 40 kmph., so i was visit to nearest service station on my vehicle, service station employees talk to me "carburetor" is spoil.
Pls solve in my prblm as soon as possible...

Attached all complaint photo's copy
Pls as soon as possible solve in my problem.
Mr. Sunny solanki
Mob: +[protected]

Hi,
Few days before i have done first service for my bike in sri motors, valasaravakkam, chennai,
But am not satisified with that service provided from them, because i clearly explained my problem to them and i paid the amount also for my issue, but they didn't solve my problem, if am asked na they said some simple answers and they didn't given a customer satisfaction.Please i[censored] have a power to take action to that company, please do that

During delivery itself they gave vehicle with scratches and damages. Since auspicious day we took and they said they will replace the parts in next few days. But till date inspite of so many calls and taking the vehicle to service centre the complaints not rectified. Every service they are charging also. It responsible answers from service and show room executives. Chock wire was dummy during delivery. Scratches and paint came out in so many places in the vehicle. Is there any way i can get proper service of my vehicle

Showroom
Yamaha showroom medavakkam, chennai - 600100
Vehicle no : tn 14 d 7434

My 1 and half year old yamaha fz-s bike had a complaint of hole in engine valve,
I got warranty for the parts but they need the industrial labour charge for the work.
And also have the complaint of oil leaking through the oil drainage valve.
I just believed in yamaha before few months, but i think its just a misunderstanding. I really disappointed because my bike is just 1 and half year old, there is no value for my money.

My bike had some electronic faults. On friday I went to yamha service center at 6 pm. The supervisor said it was too late to register a servive now. He asked me to come tomorrow at 9 am. I came at 12:30 and the supervisor made a job card. My number was 27. After waiting for 5 hours i asked him about the status he said your bike is under complaint and we will do it when the servicing is done for all the vechiles. I am still waiting to get my bile.on ramp. This is really disappointing. Why did he assigned a number when it is not supposed to be done there way. Customers came after me got there work done and left. I am.writing this while i am.still in waiting room


Regards
Arun Rana

My dream bike is yamaha Fz s rs 90000 I bought 2 months back, but the is rust in steel part and disk brake is not fixed properly, when you move disk back is stop the bike, .and fuel gage is also not display corectly, fuel efficiency company claim but it gives 45kmpl but it gives only 35kmpl, bike service also not good they charges high but issue not fix it, in service, customer treated worst it not good for Yamaha repute please fix my issue give solutions thank you

I am Yamaha Fazer bike user for past more than 7 years. It's been a happy journey so far.

I get my bike serviced regularly at a Yamaha Factory Shop, Wakdewadi, Pune. And the experience had been more or less satisfactory. But since last two times it's been very bad.

I had asked to replace with new brake pads and liners. But the bike delivered to me had no brakes working. Neither rear or front. And it had been a horrible and unsafe ride. I did go back to the service station to get it checked. I was told the brakes do not work until first 50 Kms. This is the first time I have heard such argument. Do you really mean to place the riders life in danger?

After the arguments they somehow fixed the front brake with 80% success. Because as I know brakes are to stop your bike when you apply them completely, mine just slows down the bike and might stop when I most probably hit something. Rear brakes are still unusable even after 100Kms of ride.

Now Yamaha being the brand known for superb bikes and safe riding how do we as a rider expect to get such unsafe bikes delivered. I don't really have time to keep riding back to the service station every now and then. I already had my bike at the station for almost a day.

There are so many things that still doesn't seems to be fixed, like gear switch is still very rough. My right rear view mirror was replaced with the left rear view mirror. Work done later but still it doesn't seem to be fixed properly right after sometime. Horrible. Just can't be more infuriated by this.

The most disgusting thing is about the service guys attitude towards customers. They just assumed we don't know anything about bikes and explain some random stuff. More or less the service guy had been more attentive to his friends bike and specifically asked to take care of that particular bike and charge less. Not sure what goes around with our bikes we can't really check if the parts have been really replaced or not. I really doubt now.

So whoever concerned, please look into this. Please don't let my hopes on Yamaha die. It's not a brand worth cheating and irresponsible service.

Dear sir,

Hi my name is sunny solanki i am belong to ahmedabad (Guj) my i have all ready products related complaint by email also send before 5 days of yamaha motor and after 3 days call me and my problem has not sortout & solve than finally today arround 11:00 'o' clock mail me your complaint is close, so i am soked not intimation & information why shood u complaint solve / close... Pls attached photograph
Check and possitivle reaponse
Sunny solanki
O[protected]

Ontact us

Type of feedback
Complaint
Related to
Dealer/staff
Status
Yamaha customer
Name
Asit ghosh
Contact no
[protected]
Email
[protected]@gmail.com
Contact address
Vill:1 no gobindanagar, p.O-madanpur, p.S chakdah, nadia-741245
State
West_bengal
City
Nadia
Model
Saluto
Dealership / service station
Rajberia
Description
Dear sir/mam, i am writing you this complaint after so many followups for r.C. Of my newly purchased yamaha motors cycle near tanushka auto jessore road kolkata . Almost 8 month gone over but till date i have not received my registration no & rc copy, certificate /number /warranty card, as i am facing the issues on daily basis while got checked by police on the high way's. But no one is listening to me. I have already submitted all the relevant documents/payment for the same purpose. So it is requested to you to pls support in getting the r.C... Very very negligence man tanushka auto staff management department no here any proplem and no solve any problem and remember that this person very slack language every staff and no more person phone received .I am customer few problem and details are given below. Please see the matter and very urgent basic as soon as possible. Thanking you, *1.Yamaha salute bike name asit ghosh engine no. E3pie0005761. Ch.No.Me1re1214f0005576* mob no[protected]

Service Centre: MSP Auto world, Janatha Bazar, Bangalore

No proper response to Yamaha customers, Late reply regarding service, Poor servicing, Employees not respecting customers.
Delay in office timings..

Stayed more than one hour to handover my bike to service station