Yamaha Motor India — Rejected service for manufacturing defect even though bike is under warranty

Srikanth Raaz Sayyam

from Chennai, Tamil Nadu

Address:	Adilabad, Andhra Pradesh, 504208
Website:	Sri Tirumala Autom , Mancherial , Adilabad, Telangana.

Dear yamaha,

Issue:
Digital fuel indicator is not working

Disappointing service:
I have been using a yamaha fz version 2 vehicle for 1.6 years. The fuel indicator stopped working, post to which, i have walked into a nearest showroom to get it resolved. The way showroom staff communicated is very disappointing and they were demanding money for procuring new part, which the service center staff want to replace even if the vehicle is under warranty. I was told that it would take 25 days to resolve it. Also they asked us to contact other showroom as they do not have much knowledge to resolve it.

Concerned dealership,
Thirumala sri automatives, mancherial, adilabad, telangana.
Manager : laxma reddy ([protected])
Supervisor : venu (Ph no [protected])

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Yamaha Motor India Customer Care

from Pune, Maharashtra

Verified Support

Dear Srikanth Raaz Sayyam,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
Username
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

Regards
Team Yamaha

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