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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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Yatra Online / YatraTrip.in reviews & complaints page 102

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M
mayank271
from Jaipur, Rajasthan
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payment successful but hotel not booked

Dear sir, I want to inform that I have booked the hotel in chennai hotel marsan louge pallavaram chennai near airport from yatra.com app as guest .and I ave applied my gmail id ([protected]@gmail.com) on[protected] but I didn't recieve any mail from yatra.com .and no transaction .and I send my complain to yatra.com by mail but no resoponce from that side so sir please do a favour by refunding the amount...
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Anuradha Bhatta
from Mumbai, Maharashtra
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Refund of amount reference YH 1758651

we have booked Andaman package for two persons and paid Rs 47000 for flight charges vide invoice receipt [protected] dated 12/05/2015.We have commenced tour on 24/05/2015 and completed tour on 29/05/2015.I got air tickets from Spice Jet Date of Journey 24/05/2015 PNR Number A32QGV Price Rs 20112& Return journey on 29/05/2015 GO Air booking reference Y89G4K Price 19986/-.Please refund Rs 6902-/immediately-Rameshbabu B...
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Address:Vadodara, Gujarat

I would like to pointed out the following chaos done by Yatra, resulting loss of INR 53, 000 to me and additionally too much mental stress. 1. I have book the Tashkent tour dated 24th Febrauary 2015 for the date 14th April 2015 - 18th April 2015, and accordingly initial amount (INR 30, 600- Reciept no [protected]) was paid to Yatra. 2. As I am staying in Vadodara and the package was from ex-Delhi, so in co-ordination with Mr Amit...
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Harimurali Mohan
from Chennai, Tamil Nadu
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amount taken nd services not provide

Address:Bangalore, Karnataka

i traveled lot of times but not with like yatra... its worst.. i paid 57000 rs include dinner but u didnt provide me pl rectify my prob as aspb ur people promise me that they are going to arrange break fast dinner nd one candle light dinner...actual package cost was 53500 nd i paid extra 3500 for dinner after discussion with the bloody fellow name Bhavana ([protected] ) i[censored]r not provide what u mail me will going to take legal action...
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V
varghesethattil
from Bengaluru, Karnataka
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Refund pending

Address:Hyderabad, Andhra Pradesh

I booked the ticket through yatra.com for (PNR) F8S8VG travel on 09 May from Hyderabad to Kochi and canelled with details given below. The refund amount has been transferred from spicejet to you a week back amount Rs 4, 914.00) INR. Refund still awaited, Confirmation Summary Booking Information Booking Date Confirmation Number (PNR) F8S8VG Reference Number [protected] Original Booking Status Cancelled Cancelled Cancelled Balance:(Rs4,...
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Address:Hyderabad, Andhra Pradesh

I have cancelled the international airline ticket with yatra ref. no. YT14356320. I was informed that in 7-10 days I will get the refund but when I called on 10th day they said 10-15 more days is required and their excuse is that airline has not refunded to them so in-turn they have not refunded to me. I don't know how many times they will ask for more time and I have lost the hope for approx. INR 20k money. Worst part is I made the payment...
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G
godeepakgo
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not reply any one of yr mamber after payment of tour

Address:Jalandhar, Punjab

sir my name is deepak dhingra from jalandhar punjab my ph no is [protected] i was deal with sudhanshu gupta from last 10 days, i can final the trip for hongong from last 4 day and deposit the token amount 35000/- and ready to deposit blance payment, from yr side after payment no body will reply me and no body pic my phone even sudhanshu give me own mobile number after payment they will not pic my phone please contat me is is very wong...
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Address:Kamrup Metropolitan, Assam

I have booked two tickets for Air Asia (Guwahati to Delhi) yesterday and for which Rs.9980 has been deducted from my account but I have not got any reference number or confirmation mail. & due to which I couldn't call the helpline no as it asks for reference no. which I don't have....
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P
poojadkunwar
from Mumbai, Maharashtra
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Deficiency of Services

Address:Ahmedabad, Gujarat

Dear Yatra Team, I would like to inform you that we had the worst experience with Yatra and hence would never recommend anyone to book holidays from Yatra. In fact, we had faced the problem since the beginning when we booked holidays. We had made the payment but your team was unable to track our payment details and they did not issue the payment receipt to us. The details of the same are there in the previous email conversations with...
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T
tosmail
from Pune, Maharashtra
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booking Not confirmed

Address:New Delhi, Delhi

Hi Team, This is regarding a booking which was made through Yatra & the booking which stated confirmed was at all not confirmed, my guest tried fighting with the hotel as the payment was taken for the booking and also we truied calling yatra.com to confirm the booking but earlier a very bad customer service then no response customer service agent spoked that booking are confirmed we will call you but finally received a mail from them...
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Address:Chennai, Tamil Nadu

My family booked a holiday package through Yatra.com - after we landed up at our destination, we realised that the hotels we were given are not even 1 star - the hotels are located way out of place, the rooms don't even have basic amenities. A lot of the information given in the itinerary was false - including distances and travel times. When we called Yatra.com to ask for a clarification, they keep putting us on hold - or promise to call...
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T
Tara Rk
from Bongaigaon, Assam
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Refund for failed eticket booking

Address:Imphal East, Manipur

Dear support, Kindly process for refund of the following transaction.1) Date of Transaction.: 26/4/2015 2) Credit Type (Credit Card/Debit Card or net banking.: VISA Credit Card 3) Bank Name.: SBI Card 4) Amount Charged.: Rs 12340 at yatra online 5) Transaction reference provided by bank. :26/04/2015 YATRA.COM-INTERNET TXN DELHI IN 12340.00 Dr. 6) Email id which was used at the time of booking.: [protected]@nic.in...
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V
Vijaya Physiotherapy Bone & Joint Pain Clinic
from Mumbai, Maharashtra
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Worst Service!! Worst Guide

Address:Chennai, Tamil Nadu

We have booked shimala tour via Yatra.com
We had a worst experience in our entire journey.
booking ID-S1582195

1.we have booked 2rooms on twin.Sharing basis
for 4 person but we have provided with only one rooms.
2.The guide (Guide Name-mithun) was worst, lier, cheap character, worst behavior, cheat all the yatra guest by Taking commission from local person.

I Have attachEd the mail...
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A
anuragcool5
from Noida, Uttar Pradesh
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Refund doesnot proceeded

Address:New Delhi, Delhi

Dear Concern, I have booked a hotel Vibe by Lalit on 10th May. 2 transaction happened during the course, first one was unsuccessful & 2nd was successful for the 1st unsuccessful transaction money of Rs. 2981/-deducted from my credit card but it didnot refunded back to my account. The transaction ID of the Citi bank through which this transaction was done is 74332745131513093452686. Also the e cash of 187 was deducted...
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K
khaliduddin
from Bengaluru, Karnataka
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Deducted money from credit card but did not confirm flight booking

I have used yatra.com website to book a flight from Jeddah to Hyderabad. When completing the payment option, I submitted booking after entering credit card details. Ticket amount is deducted from credit card but yatra.com website shows an error message Address Verification failed. Now when contacted yatra.com support, they are telling that they did not receive the amount and I have to check with bank. How can a bank authorize a payment without...
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K
kugan088
from Hosur, Tamil Nadu
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Postponement of travel

Address:Vellore, Tamil Nadu

Hi, I have booked an travel domestic holiday with my family (voucher no; YH1682413) with yatra.com to sikkim and darjeeling and the travel date is scheduled on May 17th, 2015. they have asked me to make the final payment on or before May4th, 2015 which i did pay on the same day. Later in the day i recieved a phone call from my brother stating he has been admitted in hospital and diagnosed of stage IV cancer and battling for life in Apollo...
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N
NRKrishna
from Hyderabad, Telangana
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Ticket not issued even after remiting payment through bank

Dear Sir, Today I have remitted Rs. 27, 814.51, towards blocking flight tickets for two persons from Hyderabad to Stockholm through SBI. The bank also confirmed payment transfer to INB Avenues Pvt. Ltd. under Ref/Cheque No. CCACE2THL4281GOOZOAZQ9 TRANSFER TO 3. To my dismay your agent informs me that payment is not received and consequently not booked the ticket. As I have travelled to Varnasi by booking through yatra.com on 10th April...
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M
manoj2403
from Adur, Kerala
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Beware hotel booking via Yatra.com

Address:Nagpur, Maharashtra

Hello Friends Recently i happen to travel to Goa and booked two months back via yatra.com where they showed highly discounted price . I booked for two nights for two adults and two children costing me 6109INR plus taxes = 5705INR. When i reached to hotel and checked their actual tarrif it was just 4200INR plus Taxes which manager said we discount on two days stay by 10% . And cost which we were charged is not even given during peak...
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S
Subhash.Patidar
from Pune, Maharashtra
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Booking Ref# 270415768900 - No Notification Received for BUS Cancellation

Address:Pune, Maharashtra

Hi, I have booked the Bus Ticket on Yatra.com on 27th Apr 2015 to go to Indore from Pune. I have received the confirmed e-ticket from Yatra.com for 2 passengers with Ref # [protected] and BUS-PNR # TS-ABB14823650KWK. On travel Date 1 May 2015 I have called Operator "Sanjay Travels Indore" for more information on boarding point and local contact number. Travel Person informed that BUS has been cancelled and you can get the refund...
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Sir, I cancelled the booking PNR PC436K on 9 April 2015 by contacting spicejet customer care through phone, as the flight was rescheduled 1hr more than the schedule time. But the money wasn't credited to my account till now. On 28 April, I got a reply from spicejet saying that the money has been credited to yatra travel agent account on April 14th and it is told to contact the same travel agent for the refund. The PNR no is PC436K and...
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