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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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Yatra Online / YatraTrip.in reviews & complaints page 103

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R
rahul37
from Mumbai, Maharashtra
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Compensation for 12222/-

Address:Mumbai City, Maharashtra

How many times i have to send mail for my compensation i have raised a complaint about my compensation on 24th of Feb15, still it is not resolved what kind of baldy nonsense work you guys are doing how many time i have to follow up with you guys. you guys are thieves you have used my hard earn money for one year and not giving me an my money back which i have been paid to ICICI bank i have sent the all Credit card statement twice. please...
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Ashish Bhadarka
from Delhi, Delhi
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Hotel booking

I have tried to book hotels in kullu.(Hotel Balaji)But several times I got failure.but money was deducted (total 670rs) from my paytm wallet.They not even sent single mail to me regarding order no or something like that.I just receive sms having some link which also don't work.I want my money back.Customer care also not picking up the call.my registered email id with yatra.com is [protected]@gmail.com Hope for your co-operation....
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I booked an international package to Mauritius. I was offered e-cash of 9000 Rs and I was told that I can redeem this e-cash in one go also. First of all, it is more than a month and this e-cash has not yet been credited to my account. I call their customer care almost everyday for last 15 days and I get the same answer "Sir, it will be credited to your account by today evening". I had to redeem this e-cash for my travel on 5th April, 2015...
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A
Abhishek kapila
from Ludhiana, Punjab
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Loss of Rs. 1 Lacs and harassment while dealing with yatra for Europe tour

Address:Gurgaon, Haryana

Hi..my name is Varun Verma. I booked tour package of Europe on 21st January 2015 for 3 persons. We deposited Rs. 2, 00, 000/- for 3 persons as deposit. The tour was planned from 14 April to 21 April 2015. Booking ID was S1428885. We submitted all documents within 7 days to Mr. Brahm Dutt, Sr. Executive. After repeated follow-ups with Mr. Brahm Dutt, he finally applied for visa near 25th March. We were denied visa by embassy and news came...
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R
rohitmathur1987
from Gurgaon, Haryana
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took money and room not given

Address:Bangalore, Karnataka

yatra with reference to book id #[protected] charged for room in ooty for 3-4-2015 and 4-42015 and confirmed the same and later denied service few hours before check in and gave me an option which was not used by any person no reviews on internet . On multiple calls the customer care person denied and even disconnected the calls . I want to take this matter to consumer court where the seller has sold and unavailabel product. guys...
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Address:Gurgaon, Haryana

FYI... We had booked the holiday package online though Yatra.com which had cost us around Rs.70, 000 in total inclusive of hotel and flight bookings in the month on Jan 2015.The booking reference no. is : [protected] However, the flights included in the package got cancelled which was informed by the Yatra''s representative . Due to the unavailability of other flights we requested their team to cancel the whole package and proceed for refund....
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Address:New Delhi, Delhi

Yatra.com making fool of customer it's happening second time with me...as they deducted the amount from account & after that they say thre is a dynamic increment in air fare if they took amount on that rate then why saying all these after deducting the amont of customer account...
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S
selvaraj v s
from Chennai, Tamil Nadu
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Refund still not done - Waited for a month

Address:Chennai, Tamil Nadu

Hi, (Posting on behalf of my husband) https://www.consumercomplaints.in/yatra-com-worst-customer-service-refund-is-not... For the above complaint of me .. We have asked for Rs.20000 refund for their worst service. But after many phone calls they came till Rs.4000 refund (honeymoon inclusions) and again We asked to give atleast 50% for what i asked. They told they ll give Rs.7000 . We still dint get the amount credited...
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SREEMURALI U
from Delhi, Delhi
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Denying the service after getting confirmation

Address:Dindigul, Tamil Nadu

Hotel Tamilnadu (a Ttdc Hotel) Palani Booking reference: [protected] | Booked on: Thu, 19 Mar 2015. Check-in :Sat 04-Apr-2015, Check-out: Sun 05-Apr-2015. Booking is confirmed by yatra.com and recieved the hotel voucher. Later hotel person calls and informs no vaccancy for the date. I have contacted with yatra customercare they informed me to wait 48 hours. Then they came back with a lternative lodge, iI have confirmed that. Later they mailed...
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J
Jatinderr.singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threating to make payment

Address:Pune, Maharashtra

I booked my International Package with Yatra on 27th Feb 2015 and made an initial payment of 20, 000INR. After my initial payment, none of the yatra representatives were courteous enough to call back and inform me about the details of the package or any action items from my end. I myself kept on calling them and mailing them on several occasions to know the details and action item from my side, however, none of them were couterous enough...
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AnkitaAgrawal
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises and Bad services from Yatra

Address:Indore, Madhya Pradesh

I tried contacting the person who arranged our yatra trip (Ashish Bhatiya) but obviously he is not coming on phone. I had spoken to the president as well and I was promised to receive refund of rs. 1950 from yatra for the bad services, its been 2 months now and no one is even bothering to resolve the issue. I finished my honeymoon trip with yatra on 23rd January and feel bad to say that our experience was not at all good. My booking reference...
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A
ajeetiias@gmail
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Complained about wrong booking.

Address:Mumbai City, Maharashtra

HI I have booked a flight ticket, from yatra.com web site and the ticket came after i completed the payment process, was different from what i have selected. i have select 7.pm flight of indigo from Mumbai to Lucknow but the ticket came of 1.50 pm indigo again i have selected 12.25 pm indigo flight for return from Lucknow to mumbai but the ticket came for 8 am flight. after calling just 2 mins receiving the ticket from yatra and asking...
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rajan.talwar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking not done and amount charged by yatra from credit card

Address:New Delhi, Delhi

i was trying to make a 1st class train booking for amritsar-delhi on 24 feburary 2015 but booking was not completed due to some technical error on yatra.com website but to my surpsrise full amount of Rs.3484 was charged from my account and from last 25days i am mailing them about this but i have not got a single response from yatra.com...
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S
sonal16
from Lucknow, Uttar Pradesh
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Pending Refund

Address:New Delhi, Delhi

I booked an international package to Europe with Mr Deepak Anand on 16 february 2015 by paying booking amount of Rs 10000. i was being assured by him that if i plan to cancel my booking well in advance I will be given full refund of money. on 19 feb i sent him a mail to cancel my booking and it was being acknowledged saying that it will be processed in 5-7 days. its over a month now and I am still fighting for refund. Everytime I call them...
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Abhishek Anchalia
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of amount of cancelled ticket

Address:Jaipur, Rajasthan

There was a ticket booked that is PNR:[protected], TRAIN:12740, DOJ:[protected], TIME:20:15, 3A, SC TO VSKP, JAYSHREE+1, G14 52 G14 54, FARE:1440, AGNT SC:20, SC:22.47+PG CHGS. And now it has been cancelled but the amount has not been refunded booked on 15 march or 16 march 2015 please refund the amount yatra.com...
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divyen
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding double charge for my international ticket

Address:Mumbai City, Maharashtra

My name Divyen kothia Ref Number: [protected] and Itinerary details are: origin-destination:BOM-BKK, departure date :[protected]:00 AM, flight number: AI-330, trip start date-trip end date: 01-Apr[protected]Apr-2015 my account says it has been charged twice for my one ticket Please kindly look into this matter and revert bbaback as per your convenience....
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besu.subhasish
from Kolkata, West Bengal
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Non-existing international flight ticket sells

Address:Kolkata, West Bengal

Hi, My name is Moupia Saha and I am from Kolkata. This is regarding yatra booking ref# [protected]. I have booked an international flight from Cairo to Kolkata on 11-Mar-2015 through yatra.com. The itinerary is as follow Cairo to Bahrain Bahrain to Mumbai Mumbai to Kolkata But once I go for collecting boding pass the airlines authority got surprised and saying there is no flight from Bahrain to Mumbai according to this schedule and...
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R
ritomimi
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FULL REFUND FOR CANCELLED FLIGHT (CANCELLED BY AIRLINES) NOT RECEIVED

Address:Kolkata, West Bengal

My 22 February, 2015 Spicejet flight from Bagdogra to Delhi was cancelled. I received an sms from spicejet on 14 February saying the flight has been cancelled. I called Spicejet on 15 February and they said they had send the refund amount to the yatra account. Yatra people said I will get the full refund of Rs. 6313 within 10 days (i.e. by 25th February). But I have still not received the money. The Booking details are: Booking reference:...
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Shilpi Kharbanda
from Jaipur, Rajasthan
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tour complaint

Address:New Delhi, Delhi

Hi, This is regarding yatra booking ref # S1467216, we have taken services yatra.com for Manali trip, find below our terrible experience from their services. They have given wrong promises, don’t have solutions of any problem, no synchronization, all employees are passing their responsibilities to each other. Mr. Kapil Chourdhary gave us this package to us however when we discussed some issues his answered was I am a sales person...
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Pramodurs
from Chennai, Tamil Nadu
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Escalation: Booking ref 30111442960 refund

Address:Bangalore, Karnataka

Hi Team, With reference to the refund for booking number [protected] (Spicejet PNR: KBIVTN), I have been chasing up from more than 2 months and did not get the refund yet. I think, I had called your customer care more than 10 times every time they make false promise saying need to wait for 7 more days (dnt know what do they mean by 7 days) and they dont even transfer my calls their supervisors ( i dnt know why). Yesterday when I...
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