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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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Yatra Online / YatraTrip.in Head Office Address

1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39
Gurgaon
Gurgaon District
Haryana
India
122001

Yatra Online / YatraTrip.in reviews & complaints page 100

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A
Abhishek Tulshyan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non disclosure of company details

Address:New Delhi, Delhi

I had made my travel booking on the Yatra.com site and made payment of Rs.6690/- for it today i.e 17th August 2015 at around 13:13 hrs. but the ticket was not issued to me and around 13:15 hrs. I received a call from them to wait for half an hour and my booking would be confirmed but even after passing of half an hour my booking was not confirmed. And as I was checking to lodge a complaint I did not find their email id on the site. They have...
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Address:Gurgaon, Haryana

Booking Reference Number - [protected] Proceeding of the events are as following: 1) On12th August 2015 through Yatra.com portal I have booked 2 rooms at "Sariska Tiger Camp" for 15th & 16th August at 8:37 pm. confirmation of booking has been sent to my mail ID [protected]@gmail.com 2) On 13th August 2015 Mr. Rajendra singh from "Sariska Tiger Camp" mailed me that no rooms are available at the hotel & same has been informed to Yatra.com. 3)...
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S
Sagar Vaidya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Team not responding

Address:Gurgaon, Haryana

I have booked ticket to India from South Africa but for some reason I wanted to change the Itinerary. I tried calling there call center but no body was picking the phone. I tried to email with two reminders but no response. Then I asked the Girl who booked my ticket Vidhi, she replied only call center can help... Regards Sagar...
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M
mimani
from Bengaluru, Karnataka
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Baggage promised but not included in the package

I had booked a holiday package for Malaysia with Yatra.com in June. "Return airfare" was included in the trip. Yatra booked my flights with AirAsia. Before booking the package I had confirmed with their sales agent whether baggage will be included in the package or not and he replied positively. But Now after booking and paying, when I got tickets, It has provision of only cabin baggage. When I brought up with this sales executive, He...
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T
Tanveer Mir
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of ticket

Address:Pauri Garhwal, Uttarakhand

It is regarding my booking id[protected] I was issued an e ticket on the basis of my yatra application details & in spite of taking my passport details they were not synchronised with my ticket. When I asked for the same I was told nothing could happen and I will have to cancel my ticket so did I My initial ticket was 80000 rupees only & my next booking costed me 110366 rupees. Now the cancellation charges will also about to it. It...
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N
neetika Bagaria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded for unsuccessful transaction even after a month

Address:Bangalore, Karnataka

I tried booking tickets on 9th July 2015 from New Delhi to Lucknow. After my first transaction failed and the amount was debited from my bank account, I received a call from Yatra customer care executive. She provided me a reference number and asked me to complete my booking through the same. She stayed with me on call for some 16 minutes during which i tried to make the same transaction two more times. All the times transaction failed and...
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B
bdso
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to refund the full amount.

Address:Gurgaon, Haryana

On 11th July, I had booked the return confirmed ticket (GOI-BLR-GOI) on Yatra.com. Reference number[protected] However, due to Yatra website or airline issues, I received the flight ticket confirmation for one sector only (GOI-BLR). Besides, I received an email on same day in evening from yatra team stating the refund money for BLR-GOI sector. I replied to their email next day (12th July) requesting to cancel remaining sector as well....
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V
vickky9793
from Gurgaon, Haryana
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Refund of Rs 11979 not yet received from Yatra.com

Address:New Delhi, Delhi

I booked my Goa - New Delhi ticket on 19th July 2015 and cancelled it on the same date due to some reasons. According to Yatra.com, the refund or Rs 11979 has been transferred but i have not yet received it. Its been more than 13 days and I get no reliable replies from yatra.com. All they say is that they have transferred the money and should reach you soon. Being a Engineer, I know that there's no manual interruption required in the process,...
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M
mimani
from Bengaluru, Karnataka
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Yatra misguides about baggage booking on a holiday package

Address:Bangalore, Karnataka

Hi, I have booked a holiday package for Malaysia with Yatra.com in June. "[B]Return airfare[/B]" was included in the trip. Yatra booked my flights with AirAsia. Before booking the package I had confirmed with their sales agent whether baggage will be included in the package or not and he replied positively. But Now after booking and paying, when I got tickets, It has provision of only cabin baggage. When I brought up with this sales executive,...
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H
hemantwadhwa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not willing to help

Address:Faridabad, Haryana

YATRA can not handle offers, sales and ties up's as per my recent experience. There is a tie-up between Yatra and Flipkart wherein if something is bought from Flipkart. Customers get full cash back of that amount. You will get code of that amount which can be applied in Yatra.com as a ecash. I did shop from Flipkart multiple times and did receive code for some of the purchase. I had applied codes in Ecash and eventully, I had 3059 approximately. This...
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A
akellarm
from Vepagunta, Andhra Pradesh
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Refund of flight ticket charge

Address:Visakhapatnam, Andhra Pradesh

I, have booked return air ticket Visakhapatnam - chennai - visakhapatnam for me and my wife on[protected]. Date of journey 3-8-2015 by 6E 512 and return on 5-8-2015 by 6 E 557. Ticket reference no. is FDFM7H. First i tried to pay through SBI debit card but it shown an error stating that it could not process. Then i paid by ICICI Credit card and the process is success and got my ticked. But i received a massage from both the banks that they...
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G
gaurav.arora3310
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the biggest fraud company

Dear All,

I need your help regrading a matter where I booked tour package for my Bother in Law through Yatra.com of Rs.3.15 Lac.

I have booked Yatra Super saver 11 night 12 days for London, Italy & Paris Package on[protected] for travelling on[protected].
Through we weren't sure of booking tickets at such short interval, Yatra.com team claimed none of the VISA applied by them has been refused...
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V
Vignesh chinna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E cash redeem fraud

Address:Chennai, Tamil Nadu

Yatra.com makes online yatra bus offers, reservation easier and cheaper now. Avail 60% ecash on your bus booking during the offer period. Use the given yatra bus offers coupon code ybus60 to grab this offer. The offer is valid only till july 31, 2015.

If you redeem ur ecash amount after 10 transaction only u can get ur cash back amount
Having 522 rs balance but only able to redeem 39 rs only...
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M
manishTrupti
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding any amount after cancellation

Dear sir I had booked domestic holiday flight from Pine to Bangalore from Yatra.com.But due to some reason I had cancelled the ticket.They are not refunding any amount I had paid and did not mention any reason. Following are some details regarding booking Date of booking 22 Apr 2015 Date of cancellation 24 Apr 2015 Thank you...
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K
k sachin
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking hotel not get confirm and amount charge

Address:Pune, Maharashtra

I am booking hotel in lonavla chak in date of 16/07/2015 but not gat me confrmation about booking but amount charge worth my debit card of Rs4813 on POS 00003711 at Yatra online Pvt. Ltd. Gurgaon IN txn#[protected]. Plz make refund of that amount...
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Address:New Delhi, Delhi

This is in reference to the mischievous attitude of customer service representatives and the misleading advertising that Yatra.com is engaging in. I've a couple of serious complaints. 1. Yatra Assurance - While i purchased a ticket yesterday(Booking Date - 13 Jul 2015 16:37) and the price dropped (same flight) by over 1600 today (14th July 21:00), I called Yatra.com to claim the refund that they should give me according to Yatra Assurance...
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D
dumantine
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticked not given but amount deducted

Address:New Delhi, Delhi

I booked ticket with reference No.[protected]. The amount was deducted b ut ticket was not confirmed. Yatra representative called me to charge extra amount for the same ticket by saying that the ticket amount has been increased. When I told him to return my money, they told it will take another 5-7 business days to revert back. How to book the new ticket without the money, if they will refund it back in 5-7 days. Why cant it be done...
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P
Pinky30
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inappropriate information

Address:Kolkata, West Bengal

My name is Sudipto Kundu and i booked a return flight from Calcutta to Calgary on 9th July 2015. only after going through all the details about each and every timings and prices accordingly. Yatra.com gave me the confirmation no.[protected]. I am going to travel with my 9 years kid Suchana Kundu hence, i selected a flight schedule that would take the minimum hours to travel from the displayed schedules. Unfortunately i saw the departure...
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mahendra singh Garhwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding for non confirmation seat

Address:North Goa, Goa

sir, I purchase bus ticket from online by your online booking site but seat is not confirmed and ticket amount also deducted from my account, the booking reference number is[protected]. Please make sure my booking as soon as and intimate me otherwise i will go for necessary action against you. Itinerary details given below. Goa Mumbai Fri, 10 jul (19:30) Sat, 11 jul (05:30) Operator Boarding Point Fernandes Travel Panjim,...
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Vishal Lakhotia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money reimbursement

Address:New Delhi, Delhi

Yatra had taken money twice for a single journey and they have accepted their fault and promised money will be reimburse within 3 months. Its now more than 6 months and no response even sending a constant reminder. Please can I get your help to get the amount? Regards, Vishal Lakhotia...
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