Yatra Online / YatraTrip.in Complaints & Reviews

Hello Yatra Team, I have booked a round trip from Kolkata to Port Blair from 1 April to 7 April on 31 Jan and my booking reference number is [protected]. As it was showing on your website while booking that both tickets are refundable and it is also showing now in Yatra that both of my tickets are refundable (Please find the attachment for your reference). I wanted reschedule ticket from 1 May to 7 May and when I contacted you customer...

I booked a round trip 2014 on 16th december. I paid the amount using the EMI option and I was charged accordingly. The email I received form yatara specifies taht my payment was converted to EMI. Bu when My bill was generated by Citi bank, I was charged the whole amount. I called Citi bank and they said that no instrustion was sent by Yatra to them. I contacted ytraa on 20th January for the same and they said that tis must...

The tickets from Chennai to Portblair and back had to be cancelled for full refund, as the Spicejet cancelled the flight on 16.12.2014. I verified with Spicejet and came to know that they have credited full refund to you. I am sorry to say that till date the payment is not credited to my account. Why it is so?
Please credit it immediately and confirm by sending me a mail.
MV Mohandas - Cancellation Ref.No. F447xF and H2MZ4V....

Dear Yatra guy / Salman's representative, Your ads show Salman getting the best deals from any airlines. For last one month, you people couldn't manage to get my refund from spicejet for the said canceled flight on 28th Dec. I got fresh tickets at much higher price on 23rd Dec via Indigo through your portal only. I was told that it would take only one week to 10 days at the max. I called your office around 15 days after returning and...

On dt.14.01.2015 I have booked one ticket for 5(five) passenger for Airindia (AI-618) PNR no.JC08L from Hyderabad to Ranchi on 28.04.2015 vide Yatra booking reference no.[protected]. on that the passenger name Mrs Suman Davi has came twice by mistake. The name Miss Anjali Agrawal should come on that ticket in place of repate entry of Mrs Suman Davi....

Dear Yatra here is to bring your kind request that my spice jet flight cancellation for 5jan has not been refund yet it was cancelled before 26thDec and I have even inquired with spice jet on 6th January and they said refundable money has been processed from spice jet but still I'm not getting my money it's more than 20days now. I want you to look into this matter please as soon as possible...

Dear Tear Yatra, I am facing a challenge of getting a refund of booking made by Ashish Sharma(Travel Consultant). He tried to book a round trip ticket from Delhi to Goa & Goa to Delhi, some how tiket wasn't booked but transaction happened & our money got debited. Post that we got call from Ashish saying that ticket hasn't been booked & we will get a refund, however he gave me an option of "Spice Jet", but I wasn't confident...

i had sent complaint YESTERDAY ALSO. ticket was booked for Gau to Delhi, for 20-2-15, reference no is[protected] in the name of Aaniv Saigal. Later i got email with ticket but with no PNR. After complaint i got message to call in particular number ie [protected], but there is no response (also in other number [protected]) although i have been calling endlessly. IS THIS A JOKE, PLAYING WITH OUR TIME and MONEY????? I have always booked from...

I booked a ticket from Yatra talking to an agent couple of days ago. The ticket which I booked was refundable fare in which change dates / cancellation refund is available after cutting off some penalty. I have the details on my email. Due to some unavoidable reasons I have to change my date of travel to next month for which I called the ticketing team. I spoke with yatra adviser named Humaira. I asked to check for the dates I wanted the...

My flight on 14th December 2014 from Delhi to Aurangabad was cancelled on 9th December. Clearly as the flight was cancelled, I am entitled to a refund. There is no rocket scienece in this. It's been a month since my flights were cancelled and I have not received a refund yet. I have called Yatra.com over 10 times but to no avail. They keep giving me excuses like 'management has not approved your refund yet', we are still awaiting confirmatin...

DISASTROUS AND BELOW PAR SERVICE PROVIDED BY YATRA. Sir/madam, I have booked Odissa package “Blessed Odissa standard” costing approx32000 Rs on 4th Sep online as advice by yatra customer executive madam Anjali Aswalby paying advance of 8700.My departure date was 24th of December. 1) Advance booking on 4th ofSeptember as travel date was 24th of December: Advance booking done so as we get goodhotels and also there was pooja scheduled...

Hello, On 7th December I had booked a Yatra tour to Nepal (S1321431). Now that I have completed my journey I wanted to write and call out a set of complaints that I as part of my overall experience with Yatra. I also want to claim back an amount which I was unduly charged for. 1) Refund sought for Nepali Rs. 398 against the charge applied for Child breakfast at Club Himalaya in Nagarkot. Despite suggesting to the hotel authorities...

We had booked a package tour of Shimla-Manali with Yatra.com from December 24-28, 2014. Our return flight was from Delhi at 8.45 pm, which was a 14 hour drive from Manali. In spite of repeated reminders to our driver to start early at 4.30 am, he arrived only at 6 am. Heavy traffic and fog at Delhi, made us miss our flight as we reached the airport half an hour late. When we contacted a yatra agent, he was both rude and inconsiderate, telling...

Hi, This is DEBASISH MANDAL i have booked hotel through yatra.com with HOTEL KAMALA (BHUBANESWAR) in the name of DEBASISH MANDAL, & NITYA MANDAL date of booking was 26th dec2014 to 27th dec2014, Booking Reference Number - [protected], we reached HOTEL at 4.30 PM, but hotels Manager/ owner not provide hotel rooms.after all we gone another hotel (HOTEL SAMBIT PLACE)so i request you refund my money with local conveyance and harassment and...

Hi, This is Vikas Chouksey i have booked hotel through yatra.com with Sun Park Resort MANALI in the name of Mr. Vishal Chouksey date of booking was 14th dec2014 to 19 dec2014, due to heavy snowfall they were not able to move from simla to manali because road was blocked and govt was not allowed to move to manali they were waiting for 2 days to clear the road but it was not. I had discussion with yatra customer service desk regarding...

I had booked a ticket from guntur to hyderbad on 20 Dec 2014|22:50 on yatra.com with the Booking Reference Number[protected] for deepak travels volvo bus and i got a call from deepak travels guntur 7:30pm at that the bus which i have to travel has been cancelled, deepak travels didnt showed me an alternate option for me and said that go and book in another travels and i had went to hyd by apsrtc i didnt get my ticket amount refund...

Booking reference id S1272353. My name is Kunwar manish singh, presently serving in national security guard on the post of Captain. i am writing this feedback for following and please take a note a note of them so that no one suffers like i did during the trip. 1. I am deeply regretting booking my travel trip planned by yatra. I experienced my worst holidays just because some of your employee did not want to their job properly. 2.It seems...

Its bring to your attention malafide intention on Yatra’s Part to play around with my confirmed hotel bookings for Daman for 3 nights stay. Ref number : [protected]. It was also a frustrating experience connecting with any of the super-visor for domestic Hotels, I have called number of times to reach for & requested a call back but to no avail. I have made the confirmed booking on dec 06 for 3 night stay at Hotel dariya darshan in...

This with reference to my holiday booking Reference No. S1321023 and S1321367. I made the booking on 7th Dec 2014 and after few days I got to know about the adverse weather conditions in Manali and called the Yatra toll fee number number of times asking them about the real situation in Manali and I was assured every time that there is no problem what so ever. But after checking the ground reality in Manali with different sources including...

We have booked the kerala package booking reference no. S1249624 we have give them all the trip money and then also we are calling them and they are not responding they are saying call to him or anyone today is our journey then also they not send us voucher i have paid...