Yatra Online / YatraTrip.in Complaints & Reviews

We have booked the kerala package booking reference no. S1249624 we have give them all the trip money and then also we are calling them and they are not responding they are saying call to him or anyone today is our journey then also they not send us voucher i have paid...

I had booked 3 tickets from Guwahati to Bangalore on 2nd September 2014 for the journey to be done on 29th September 2014 through Yatra. The tickets were booked for the Air India Flight. However, due to personal emergency on the day of travelling, we had to cancel our tickets from Air India Counter at the airport. Air India personnel advised me that Yatra would be paying my refund. I had then called Yatra with the details and they advised...

The perfect synonym for fraud = yatra. The big fraud company and the worst customer support ever I have seen, I believe each customer support executive is trained for it. I had booked a package trip to Andaman from 17th to 21st Dec 2014 called “Thrilling Andaman Ex Chennai” it was a group package and hence paid additional Rs:4500 on top of the package money for individual car during the Trip. Here is my experience with...

YATRA Reference Number is 13695035. Yatra has started following state-of –the –art cheating. When I was about to book my ticket from a different website, Yatra.com had promised for the same deal. After wasting my 10 days of my life, yatra had informed that yatra cannot offer the same and better deal. I had sent 100’s of mails and calls over this for 10 days, all these 10 days yata.com was pretending as if working on this issue....

I had booked tickets for three passengers on 29th September, 2014 from Guwahati to Bangalore. Somehow, after going to airport, due to personal emergency, we had to cancel the tickets through the airline counter directly (AIR INDIA). They had given the receipt that the ticket is cancelled and have given a sealed hard copy of cancelled ticket. When this was reported to Yatra, they told it will take 45 days. So I waited for 45 days and gave...

This is regarding the reference number: [protected] at yatra.com. I unfortunately booked an Air Asia air ticket through yatra.com from Bangalore to Kochi. The ticket booking was made for family friends to attend my brother's wedding. Imagine the surprise when on the day wedding, the flight is cancelled (without any intimation, mind you) with no alternative arrangements done. Now, after such nuisance these people refuse to refund the ticket...

My booking ref no: [protected] Yatra told me that is was a non refundable but agreed to refund full amount if the hotel agreed to it, as my booking was for a much farther date. But after contacting hotel and cancelling the same, Yatra is now refusing to refund and says booking was non-refundable. The are saying now booking has already been cancelled and they cannot refund any money. They are lying about refund, cancellation so that now...

my ref no[protected] I had made a booking for 4th december, 2014 in padatik express which was cancelled on day itself but the money has not been refunded till now. plz look into the matter as soon as possible. thanking you, pravin goyal...

I had done Hotel booking on 9th Dec'14 at Hotel Central Excellency, Surat for 1 day, ie. from 9th Dec'14 to 10th Dec'14. Booking Reference No. was [protected]. While booking, it was indicated that free Complimentary breakfast is provided in the plan. However to my dismay, I realised that the Hotel do not provide Complimentary Breakfast. I feel cheated by Yatra & will think twice before availing Yatra services in future. Regards,...

On Dt:09-12-14 when i login in www.yatra.com to check the flight from Jammu to Srinagar it was showing Amount of Rs.3548/- for two nos of Adults exculsive of all taxes and liablites and depositing this amount i recieved a E-ticket on my mail showing your ticket is not confirmed and i called the Yatra customer care they told me the indigo airlines has updated there fares is you want to proceed further for confirmation you have to pay extra...

I have boked the Malaysia package from Yatra.com. Our Booking Ref number - S1249815 I was promised the package of Rs.31, 000 per person which includes air tickets, baggage, local sightseeing, airport transfers, VISA, hotel accommodation). The total package cost (INR 31000*3= 93000) . I was asked to register paying some amount to avail this offer. On the same day I paid Rs.5000/- and got registered. Next day I made payment (49558/-)...

i have made booking 2 months earlier and i was informed that i will be receiving air tickets & vouchers 3 days prior to my journey which was supposed to start from 7th of dec, but my air ticket got canceled & nobody have the courtesy to call and inform. now my trip will be starting from 8th dec, but that to the employees who are cordinating with me is not sure and not able to give proper solution. this not the way service is been provided....

We booked a holiday to Darjeeling and Gangtok for our parents with reference ID S1174347 but it is really shocking to see the type of accommodation and the facility provided by this site. While the booking was made through a customer service advisor Mr. Arpit he ensured that the customise package he is providing us according to the traveling date suggested by us will be best and the hotels of 3 star category will be included in the package...

I had purchased flight tickets on[protected] through yatra with seven reference no eith coupon code DAPP1000 by which I was to receive rs.500 per ref no as cash back totalling to 3500/ within one week.But inspite of several phone calls to cust care which hardly gets connected after waiting for several minutes after which the cust care person promises to refund with in 24 hrs and also 2 mails sent to [protected]@yatra.com, I am yet to receive my...

I have booked hotel through yatra for lucknow . The room was not booked as requested and as confirm at the time of booking by Yatra rep. On reaching hotel I was told to check in a lower category of room, hotel staff demanded an additional payments to allot the room . After numerous call to the Yatra office, I was told to pay the difference in amount of the payment as requested by hotel for room supposed to be booked by Yatra, I also received...

Dear Yatra.com, Please refer to my telecon with your call center at 1700 hrs today, the 03 Dec 14. Refund No, as provided by you - IG00CBDAC9 / ASBT[protected] against my booking ref No.[protected]. Till todate refund of Rs. 921/- (as claimed by Yatra) has not been credited to my bank account. My bank details are as under;- State Bank of Travancore (SBT) Kochi Br. IFSC: SBTR0000140 Name: Ramesan T K A/C No. [protected] Please...

This is in reference to the mental harrasment and torture received from YATRA.COM HOLIDAY SERVICES.


I booked holiday from YATRA .COM from 22 nov 14 till 25 nov 14 for GOA.


I took airport transfers for GOA holiday trip and paid extra 2500 for that and was confirmed also and in my voucher also it was mentioned..


However after reaching airport at around 6.20 pm when I came...

We have book the Mumbai- Delhi return Air tickets with the reference no. [protected] vide Ft. Go Air G8-336 for 25th Oct.14 & spice jet Ft.GS 437 for 10th, Nov.14, in the name of Sunil Gupta & Shashi Gupta. The both the tickets has been cancelled on 19th Oct & 7th Nov. 2014. As per return rules the balance cancellation amount should be transfer in out Bank but the Yatra failed to do so. In spite our several remainder,...

We planned for a short holiday trip for 3 couples who had undergone some or other medical treatments and wanted to go for a vacation on the advice of the doctor. So we saw the Darjeeling – Gangtok package on “YATRA.COM” and booked the flight tickets & hotels with full payment of 2, 18, 000/- We left from Chennai on the 27th October 2014 with 2 couples on board, the third couple cancelled their tickets due to medical emergencies. Our...

Recently i booked the andaman tour with yatra.com and the overall experience has been below average. Booking Reference: S1182774. I would like to highlight the following: 1. The travel itinerary we received before our travel was different from what we actually experienced. Both the cruise (from Port blair to Havelock and return) were changed from morning to evening because of which there was a lot of time wastage. Our itinerary...