Yatra Online / YatraTrip.in Complaints & Reviews

This is to bring notice to everyone about the disgraceful experience I had with Yatra.com recently. I intended to book travel tickets to Goa on 26th May. The price was 1, 500 and the offer said the ticket is only 1 rupee, we need to pay 1500 and 1499 is cashback to the yatra account. total 11 thousand rupees was deducted from my debit card automatically without any intimidation(permission). When i tried to clarify with Yatra customer care,...

Dear Yatra, I have booked below ticket and cancelled on 11th June 2015. But when I checked in my ICICI bank account the amount of Rs. 1007 returned and on next day it was again deducted by yatra. I don't understand what is the meaning of deduction of refunded fee by your side. I talked with your customer care number[protected], even they are unable to track this thing. Can you please clarify me about this inconvenience ? Here is...

I am relay not happy with yatra.com as their way of handling their customers is really pathetic. on may 25th 2015 I booked my tickets for 6 passenger for delhi to goa and return tickets from goa to delhi. Recently yatra.com received a call from stating she is one of the co-passenger and they cancelled 2 of the tickets just by doing their basic procedure of verification. I came to know about the cancellation on july 3rd 2015 late night when...

Dear Yatra team, I shalini sumariya had done a credit card payment of rs 5019 at yatra online pvt .ltd account icicibank card **7022. but due to some hotel confirmation not made our booking cancle but our amount is debit for rs 5019. amount not yet credited in our account. Date : 20/6/2015 we had drop mail to at [protected]@yatra.com same but no result . please consider this matter solve as soon as possible....

Hi, This is with reference to the booking ref number[protected]. . Twice, while trying to reschedule my flight from Kolkata to Hyderabad (06.10 flight to 18.30 flight), my account was debited but the transaction wasn't successful. I got a fatal error after both the rescheduling attempts: Tried different banks but the issue seems to be with Yatra.com as I'm getting the same error every time. Pathetic service to be honest,...

my Reference no [protected] i booked my ticket on 16-jun-2015 from Mumbai and harare on 18-jun-2015 and my return ticket was on 2-jul-2015.Due to some reason i need to leave harare on 29-jun-2015.So on the 28-jun-2015 i called yaatra customer care and due to some miscommunication instead of booking my ticket on 29-jun-2015 they booked my ticket on 30-jul-2015 and to rechedule this they also deducted rs 5858. I was in hurry so i didn't...

I am koushik ghosh.i want to cancle my booking because due to my mother ill..but as per Yatra Customer care told me they don't refund money.. this is very Bad experience from yatra.com.. That the reason in feture we don't believe to Yatra.com.. if any urgency anyone cancle the booking then the money is not refundble. unbelieveable. [protected]@gmail.com. money - 2000. ref no - YH1760916 [protected]...

I have booked my Holdiays with Yatra for Manali for 3 members. The poor experience started just from the day 1 where in the VOLVO seats which were booked has been changed without prior notice and we were forced to travel on different seats. HOtel which was claimed to be a 3 star has given below grade rooms, Full day CAB was booked for total tour package but was not provided on day 3 and half day on day 5. Rohtang tour was planned on day 3...

Dear Sir, I Am Vivek Arya holding Ac no [protected] In SBI Bank, Phadnis colony, INdore, I Tried to book a Flight ticket from Indore to Bhubaneswar Dated 18 June 2015 at 5.43.41 pm, while processing for the ticket, I made a successful transaction in the account of AVENUES INDIA PVT LTD of Rs.4396.00, with Journal No. 43886816, which got credited to your account on the same day for which the Txn. Amt was 21621391.27, but after transaction...

Dear concern What the hell is going on in your remittance departmeet. I will never book any ticket in future. I booked two ticket reference [protected] and cancelled. But still no proceeds have been credited in our a/c and for past 25 days we have been pursuing the matter.whenever I contact the authorities through customer care, they say within next 24 hrs your money will be credited in your, but the same has not been credited yet.now I...

I got a message from Spice jet regarding their cancellation of flight SG 684 from Cochin to Hydrabad on 02/07/2015. (PNR-UDV74U).But I couldnot get them through phone.What is their re arrangements.or how the refund is effected.I have a connection flight from Hydrabad to Bangalore on the next day also.So what will I do if they are doing like this.Give me a reply soon Regards George Kuriakose 91 [protected]...

Hi, I booked a hotel with assistance of Yatra care representative (Booking Reference Number - [protected]). According to him this is best selling property but when I gone through reviews it was worst property. I immediately cancelled this booking and opted for new booking from Yatra.com. Then I came across Hotel J's Excellency Mahabaleshwar. Price for 4'th July check-in and 5'Jul check-out is 11000 where in other website I found...

This is with reference to flight booking from Mumbai to Nagpur, booking date 10th June'15. Which I tried through Yatra.com using paytm wallet for amout Rs.1977. I tried first time which failed and no amount was deducted this time but on second time again failed but amount was deducted from Paytm wallet and Kotak Credit card. same informed to yatra and paytm that amount deducted and but transaction was failed. Now in this case Paytm is...

I have had a horrible experience with Yatra.com. They left me with my family (we have a 16 months old kid with us) all by ourselves in the middle of the night. the hotel we had booked was locked out and we had travelled all the way from Mumbai. What happened next is in the whole mail given below: From: joyanta.[protected]@gmail.com Date: 8 May 2015 12:28:47 pm IST To: "Yatra.com" Subject: Re: 'yatra=[protected]' YAT[protected] Dear...

Hey, This is inform to you that we don't get proper facility on trip. we have purchased AC sleeper from Delhi to riskiness. you guys changed bus timing again and again in a day. after confirm bus time we have received wrong address massage from yatra.com for boarding. when we reached to bus there was many much confusion to bus operator he take too much time to confirm us seat.when bus started water has fall down on us which was completely...

Hi Team I have raised an request for online transfer of my PF amount to my present employer. It's been more than a month and it is still not approved by the Yatra concerned officials. Tracking ID : Tracking ID 999203051505120017118 Date- 12 May 2015 Submitted through the member log-in 6251446 Personal Details : Gaurav Garg Phone no- [protected] PF Account No with yatra- GNGGN[protected] PF with present employer - PYKRP[protected] I...

I am a regular online travel customer but this was my first dealing with Yatra.com. After booking some package deal online and upgrading to a better hotel(after paying extra) on speaking with a customer service representative, I was called back 48 hours after to be told that the hotel is not available on my dates. Not when I had paid the advance, not when I had paid the balance, but 48 hours after making full payment to Yatra.com. Mr. Sahil...

Dear Sir, I booked my bus ticket for Luxury Volvo from Shimla to Delhi on 22 May, 2015 through yatra.com but got a worst experience with it. I paid Rs. 1149/- for it, while other passenger paid Rs. 800 for the same bus ticket through various travel agencies. It was a financial fraud at the first side. I booked my window seat as 20 but not given to me booked seat because many travel agencies booked the same seat to number of persons. After...

Dear sir, I booking bus ticket kumbakonam to coimbatore in12 june(journey date 13th june) Ref No:[protected], payment made by hdfc net banking, my amount is debited but my bus ticket is cancelled, i also using promocode freebus100 so immediatly credit my ecash amount 329. totally apset so again the same my ecash amount reedom only 33, what is this i loss amount 330, i am a employee in private consern, this amount is big loss fo my budget,...

Dear Sir, I was book the round trip SLEEPER CLASS ticket on 2-June -2015 from Delhi to Kanpur (3-June-2015) & Kanpur to Delhi (5-June-2015). Total Amount - Rs. 656 2015 Fri 05 Jun Kanpur Central → New Delhi SL | 1 Traveller Ref No:[protected] Booked On: 02 Jun 2015 Wed 03 Jun New Delhi → Kanpur Central SL | 1 Traveller Ref No:[protected] Booked On: 02 Jun 2015 But my ticket will not confirmed & still...