Yatra Online / YatraTrip.in Complaints & Reviews

I BOOKED FLIGHT THROUGH YATRA.COM OF SPICEJET FOR 24.12.2014 (delhi-bangalore) . SPICEJET ALREADY REFUNDED AMT. IN YATRA A/C AS CONFIRMED BY SPICEJET & YATRA.COM. BUT EVERYTIME WHEN I CALL TO THEM, THEY MAKE FAKE CONFIRMATION OF REFUND OF AMT. ON 02.02.2015 BUT WHEN I SAY TO SHARE TRANSACTION DETAILS THEY ALWAYS SAY PLEASE WAIT FOR 48 OR 72 HOURS. I ALREADY CHECKED WITH MY BANK THERE IS NO REFUND IN MONTH OF FEB-15 FOR THAT CONCERNED...

1) Delaying in issuing the bus ticket.
2) Received a call after starting the Bus started from Delhi stating that Bus will not reach Manila you have to arrange you own transportation and reach Hotel.
3) As said the bus stopped and we spend 2000 Rs to reach the Hotel.
4) Bed size was very small.
5) We did not get the hot water properly (we required to beg)
6) No heater in the rooms extra charges ( you are...

I tried to book a hotel using Yatra App. The amount was debited twice but the hotel was not booked. Upon raising a complaint I received Refund for one of the transactions. I am chasing the Yatra customer care since 21st Saturday, but they don't bother to respond. [Ref No[protected]] I did mail them with Credit card bill snapshot....

There is no delievery of message onto my mobile or email for hotel booking, however, there is deduction of Rs 938 from my internet SBI bank account to TO TRANSFER INB Avenues India Pvt. Ltd, CCACB2LXT125IG00QQMUC7 TRANSFER TO [protected] AVENUES INDIA PRIVATE. on 26/02/2015, 12:25:24. My details: Dr Suhailur Rehman Mobile [protected] For Deep Avadh hotel, Lucknow Check in 28/02/2015 Check out 01/03/2015 For 2 person...

Hello Team
I am Anirudha M Koujalgi, writing this complaint for my Booking ref: S1444134.
I had booked Langakawi and Kulalumpur for a package of Rs- 75106 on Jan 28 2015 .
I had paid 20000 on Jan 28, 2015 .
I had paid 10000 on Jan 29, 2015.
As per advice of your Travel Consultant Avinash Mishra.
On Feb 19 2015 I have paid the remaining amount quoted for the package and informed Avinash about the...

Hello, I booked an Holiday package from Yatra.com to Andaman. Initially I paid 25% around (Rs.17000) of the package cost. Due to some family reason wanted to postpone my travel. But Yatra people are telling that, they cannot postpone nor they will not return money. They are not giving any other option and telling that you have to travel or money will be forfeited (penalty). There were still 20 days when i requested for postpone/refund...

We had a bad experience with yatra. ( SERVICE NUMBER S1252418)

I will point it one by one.. ( after reading all these - u will surely dont choose yatra)

1. While reaching havelock.. the symphony palm beach resort told that we dint get any reservation for us. We got soo much tensed and helpless. Their customer service is very very very worst. They were not at all picking up the call.. then y the hell they have...

My Qurey is not yet resolved because you guys have been used my money in past eight months. After eight months you guys finally agree upon that there was problem in your end and you have been charged the amt on both the credit cards. Unnecessarily you were keep on sending me false transition details of ICICI bank which was wrong. I need complete ratification on it why you guys sent me an wrong transaction details multiple times and...

I have booked a flight on 13th Jan 2015 from Delhi to Dehradun for 22nd Jan 2015 through my Yatra App.
That time I get a confirmation flash message that your flight has been booked but yatra.com is waiting for confirmation from jet airways, while later yatra.com confirmed that the booking is not done.
I have checked my bank account and seen that the amount of 7392 Rs. was debited to the account of yatra.com Gurgaon.
I...

Dear sir It is for your information that my flight was cancelled on 24th Dec 2014 and I spoke to spice jet customer care to cancel my ticket. They cancelled my ticket on 20th Dec 2014 but till now I don't get my money back so please take necessary action and I am waiting for your early and positive reply. My details are as follows booking reference no.is [protected] and flight number is SG894/SG447. PNR NO.J3EFXI...

I had booked 2 flight tickets from Yatra.com for traveling from Bagdogra to Kolkata for 17th of December 2014 by Spicejet flight number SG896, confirmation number PNR ZF75GE. The flight was canceled by the Spicejet and was informed on SMS. I called up Yatra and updated my status and I was assured that I will be getting full refund of Rs. 5298/-. I reminded Yatra many times and I was informed that refund will be credited with in 7 working...

Dear Sir, I has booked international flight with yatra.com executive pawan.[protected]@yatra.com who had communicated to me that incase if flight timming has to be rescheduled at returning I have to pay airlines cancellation charges and new booking price. When i called yatra.com on 14-Feb-15 to change my flight date, i was told by an executive that I will not get any amount if i go for date change additionally I will have to pay Rs 40,...

Yatra is very worst company which i have seen in my life ever. i can't express my frustration in words
past from 8 months i am continuously doing follow up for my payment dispute some time they are saying we are unable to fetch the data from system some time they said we have not received the payment from ICICI gateway
some time they are suddenly changes their statement no have received the money from ICICI but not from...

Hi,

My tickets were cancelled via the airlines and I had booked that ticket through Yatra. On 26th Dec 2014 Yatra sent an email stating my refund is processed and i will get in my account within 5-7days .
Its been close to 2 months and i haven't got the money . My bank doest has any transaction from Yatra, I am asking Yatra to give me the transaction copy which they are not giving me on repetitive complaints.br...

Dear Yatra guys, This was my first experience with you and you made it my last last experience. I was booked on AI flight from Mangalore to Delhi. Details are as under. Yatra booking no: [protected] Booking Date: 25 Oct 2014 18:51Hrs Mangalore-Mumbai Airindia: AI-680 Departure: Mangalore: 15 Feb 2015 12:50 Hrs Arrival:Mumbai 15 Feb 2015 14:20 Hrs Airline PNR YFXMS S.No. Type Passenger Name Ticket No 1. Adult MRS ARCHANA SINGAL -...

Hello all, I have booked a Air India flight from Hyderabad to Bangalore on 14th February 2015 in yatra .com.But i have missed the flight due to late reporting.I have claimed for the refund for Airport taxes as the airport taxes imposed by governments and local authorities are ALWAYS refundable.Probably ONLY the FARE is non-refundable.I have asked for the refund of Rs.2465 i.e Taxes, Surcharges and fees and not the fare cost which is Rs.3579...

Dear yatra my ticket booking on 14 feb. For 16 and 17 feb. Has been confirmed but the reference number provided to me is wrong [protected] my money has been deducted its a round trip ticket through indigo so please I request you to kindly look into this problem and take the action of sending me my right reference number and confirmation message immediately as I have my flight on monday waiting for your feedback ....

I don’t say “ Hi “ or “ Dear “ to you cheater’s !. Worst Experience, My ticket was cancelled without intimation and jet airways from chennai to bangalore on 11th feb 2015 (21:55), people denied giving ticket, don't know why ? I have informed by jet airways that " Yatra.com" cancelled my reservation !. Is this is the kind of speculation you do with our money. I will share my experience in review's for sure and make at least some...

We booked hotels from yatra.com the hotels were booked, money was charged but no voucher was given to us byYatra.com.The voucher they gave it says that with in 3 hours you will get the confirmation but 3 days no call or no message was given to us from Yatra.com.And now they are saying that your booking is cancelled after 3 days and from past 3 days I am calling them instantly but no revert from their side.Please take strick action against...

Hi, This is the 2nd time i am complaining in conumer forum regarding yatra. 1. Dont care attitude of the travel agents : Firstly, the travel agents in yatra dont bother respond or call their customers. I have been trying to reach them at their call centre, but nobody picks up. And when i mail them, nobody responds. I have had issues with yatra from the day 1 of my booking. I had been given 3 set of hotels for Srlanka trip and i confirmed...