Yatra Online / YatraTrip.in Complaints & Reviews

I have booked a train ticket from yatra.com, i didn't receive any confirmation email or ticket but received a text message that 611 rs are withdrawn from my state bank of Hyderabad account. text message is " thanks for using your debit card at yatra online pvt. Ltd. Gurgaon INDtxn#[protected]. please help me to get refund....

I had booked flights tickets to travel from Pondicherry to Bangalore and Bangalore to Pondicherry on Wednesday, October 7, 2015
Details:
Booking reference No: 071015F24713
Flight details:
AirIndia
AI - 9510 - Tuesday 27, october 2015 Pondicherry to Bangalore
AI - 9509 - Friday 30, october 2015 Bangalore to Pondicherry

Payment Details:

Total flight Price is Rs. 7498br...

I had earlier booked an international flight from Yatra.com and read the full terms and conditions of it. It says that when we find a identical itinerary with a lower price until the day before our journey, the difference will be refunded.

I found a ticket with exactly the same itinerary in Yatra.com itself after some days and yesterday I called the Yatra hotline and I told them. The Yatra representative told me take screenshots...

I booked e-Ticket Mumbai to Kochi & return Booking Reference No.301015F99886 for dt 8/11/2015 to 13
/11/2015, when I get mail copy of same I came to know that the date on it was 8/05/2016 & 13/05/2016
I inquire about this mistake to Go Air Company No.[protected] on 3/11/2015 from my LL no.[protected], they told me contact your booking agent, so I mail yatra.com on 4/11/2015.Again I phoned Yatra customer care No.[protected],...

PNR NO: YBERW Yatra ref no: 171015F49650 Ticket no:[protected] Sanat Kumar Maji [protected] Runa Maji [protected] Swarnadeep Maji I booked the ticket through yatra.com but due to flight schedule change I cancelled the ticket through Airline and they are ready to refund full amount without any penalty within 14 days but travel agency yatra.com are asking 45 days time....

Never ever use yatra.com for any kind of bookings in your life. This complaint is in benefit to all who have used or wish to yatra.com.

During this season all the competing online third party online services for booking flight tickets and hotels are experiencing peak loads. Yatra.com one of the biggest cheat in this market is refreshing their website every five minutes to fluctuate the rates with new fight options and high...

I booked a European tour with Yatra.com in June 2015. The tour was scheduled for November and they waited till October to request my passport for Visa processing. Meanwhile they did not forget to ask me to do the full payment. And now today, they say that the VISA is rejectred and according to their policy if the cancellation is before 15 days, they charge 100% of the cost as cancellation fee. I understand that VISA was rejected but why...

I did a flight booking online on yatra.com for me and my family Bangalore to Jaipur on 24th October 2015 which cost Rs 33, 815.00. While making this booking after the transaction was complete (I used netbanking) thought the transaction showed as successful on my bankers website yatra's website prompted that transaction was failed saying something like timed out or session expired. Immediately after this I got a call from one of the agents...

Regarding a refund for Booking Reference Number - 290915F68088

I'm awaiting for almost 2 weeks for a refund from Yatra towards fare difference. Yatra is running a promotion called "assurance" to refund the difference if the prices go down. I'm expecting a refund as the price went down for almost 8k and called them multiple times but no luck...

Dear sir,
i have booked 2 delux rooms in hotel krunji meridian, kodaikanal FROM YATRA.COM on 19sept 2015 for 23rd oct to 24th oct 2015and i have paid the full amount that yatra charged .but when the passengers tried to check in the hotel on 23ed oct 2015 the hotel management denied that yatra has not provided them the booking amount AND BECAUSE OF THAT PASSENGERS HAVE TO WAIT OUTSIDE FOR 2.30 HRS . WHEN I ASKED FOR REFUND THEY DENIED...

Name of Passenger: Saurabh Kumar 2. Flight Name and number: Air India AI 804 3. Yatra.com Reference Number: [protected] 4. Air India PNR No: H7TGW 5. Date of Journey : 11 December 2015 I booked ticket from yatra.com of a flight mentioned above by using their promo code which is named as - FREEDOM69, and I got confirmed ticket, and planned accordingly, which is very important, but after two days they are asking me to pay full payment, as I...

Hi I have made my hotel booking on 2nd Oct for 4 nights in Goa to spend a vacation with my Pregnant wife. When I landed at airport, nobody come to pick me. On calling yatra numerous times, finally I was told that the booking which I did is now not available with the hotel and I can go for any other hotel and yatra would refund my amount later.
I asked them for refund confirmation mail which they said that its already in process. Till...

Hello, I had booked a NON-AC Double Bed room in Hotel Kavitha Residency, Mangalore on night on 20th OCT for a stay of 3 nights from 22nd OCT to 25th OCT. Booking reference number is [protected]. At the time of booking there were rooms available as per shown in yatra website.The money got deducted and i even got CONFIRMATION MAIL / MESSAGE / Vocher /INvoice from YATRA. However, On 21st OCT morning I called up hotel kavitha residency...

I had made online payment & booking on Yatra on 11th Oct but till date I have not got any hotel confirmation as I calling them since 12th Oct as my date of Journey is 20th Oct full payment made but unable confirm hotel due to their internal problems I do not want money refund but want any hotel confirmed as time is almost near....

We tried to book a ticket from Delhi to Jaipur using Yatra .com. Rs.10, 148 was debited from my account but the confirmation on the booking was not received. After talking to customer care, they suggested I do the booking again to get the refund of the first ticket. I did the second booking, same thing happened again. I did not get any confirmation on the ticket booking. After contacting the customer care, they repeated the same thing. Now...

Hi, I earlier booked a ticket from Mumbai to Hangzhou through yatra.com but i had to cancel the ticket more than a day before because of visa issues. Initially when i spoke to yatra customercare, they confirmed that cancellation charges are around 6400Rs and i confirmed them to cancel the ticket. It was around 28hours when i confirmed cancellation. Later i followed up with them to ensure that its cancelled but no response. When i followed...

I booked two premium suits in CSM, Goa on 2nd Oct 2015 and paid the full amount. The web site advertised that the rooms are with sea view (Screenshot attached). But when I called the hotel they informed me that the booked rooms are not sea facing. I wrote several mails to yatra regarding this and raised a complain[protected] in their web site thereafter. First three mails were not even replied to and in response of my complain I got...

While booking a hotel Times Maurai, town hall road, Madurai, tamil nadu on 13th 0ctober 2015, account debited Rs.1092/- on POS 00003711 at yatra online Pvt Gurgaon IND txn#[protected]. but hotel booking not confirmed. requesting to refund the amount immediately....

Hi, This complaint is regarding the hotel booking. We had to book a hotel as we were travelling to Munnar. When checked in Yatra, we booked Mountain Fog's which was represented as 3-Star hotel. Kindly find the pictures attached. To cross check when we checked the same on the previous day of travel we found that yatra had cheated us by showing us the wrong pictures of the hotel. When we contacted the customer care representatives,...

Yatra reference number[protected].
I booked my bus ticket from yatra.com for Paulo travels for date 21/09/2015 having yatra reference no. 15345984 and PNR no. P[protected] from goa to bangalore which was to pick me from paulo office in margao near margao ktc. The booking ticket shows the bus was supposed to pick me up at 21:16 from margao. On 21st, at 20:00 I recieved a call from paulo travels that the bus is leaving from margao,...