Yatra Online / YatraTrip.in Complaints & Reviews

Dear all Please don't book buses in yatra.com, they do make fool by showing the offers. As i was booked bus ticket by the given offer as 60% cash back, once we do the booking they are crediting the amount to ecash by we cant use that amount fully for the next time it is of totally waste of amount. better go for Paytm or Red bus there are offering good offers and amount is usefull for next any transaction. Please think before booking....

Hi Sir/Madam,

I would like to let you know that I was trying to book a ticket from hyderabad to delhi from yatra.com and when i tried to use an offer which the site posted on their official page, I found that its not according to terms and conditions. (It was flat 1100/- offer) but when I applied to code It said its only applicable for round trips only so I checked the terms and conditions again but there was nothing saying...

On 26.09.2015 I made a payment for a hotel booking with Rs 4308 being debited from my debit card account. However, the booking has not been made and I did not receive any confirmation for the same. According to the call centre too the booking had not been made. The people at the call centre were very unhelpful. They did not register any complaint and were only willing to provide an email address where I sent the complaint. So far, have not...

Hi I have made my hotel booking for the coming weekend in Lonavala to spend a vacation with my family. Today afternoon (24/09/2015) I received a call from Yatra.com stating that the booking which I did for upcoming Saturday is now not available with the hotel. Immediately I gave a call to the hotel - Sunnny's retreat and inquired about my booking status and told them about the call I received from Yatra. The hotel owner told me...

Hi, I am Preeti Tripathi, I booked a package tour from Yatra.com to Silvasa and Daman from Mumbai, after enquiring through telephone and having discussions with Trip advisor Kapil Chaudhary of yatra .com, got a mail from him on 11th August with the itinerary (which is following below this letter) .Now after receiving this mail we made online payment of Rupees 83500/- Our tour started from 17th August from Mumbai.We were provided Tempo...

I have booked a ticket from Mumbai to Frankfurt through yatra.com on Air India airline.booking reference number YT14889162 Later due to rejection of visa I cancelled the ticket with airline and with yatra.com immediately. Both confirmed that ticket is cancelled successfully and whole(100%) amount will be refunded if visa is rejected. I sent email with visa rejection documents as required on 16 Jul 15 receipt of documents confirmation...

I have purchased shimla, manali tour package in yatra.com. my ref number is YH1968600. Before purchasing they said cab service is included in the package but when i was in manali cab driver refused to take me to rohtang pass and he said im not allowed to go there but u need to hire a private cab.i don't know if he is telling the truth so i called yatra executive, he said in the mail we mentioned you that rohtang pass is on direct payment...

Yesterday i.e on 14th september 2015, I tried booking tickets from agartala to guwahati, money was deducted from my account Rs 3522/- but the tickets were not booked. Please refund the money and call us in the number [protected]. we want to talk to the yatra customer executive as we are not able to talk to them. watever the customer care number is given there is no option to complain and talk to a executive....

I ahve booked two ticket with yatra.com on 16-8-15 for my mother and father vide yatra booking no.15217231 and 15217009. but by mistake both ticket booked in my father name and this mistake is notice on 12-9-15. while checking with Indigo for name change i was inform that your one ticket was cancelled by yatra themself without informing me. this is the complete lapse of there service....

With utter frustration I am raising this concern on customer complaint forum as No support I am getting from my Travel Agent and neither from the airlines. What kind of service I am getting from my travel agent is that no one is following up my concern with the airlines, as if this is the scenario then Yatra.com should remove customer support as they don’t believe in delivering any service and have no ethics at all. If this complaint...

We booked our package to Thailand on August 16th and while booking the YATRA members were talking very sweetly that in case of emergency we would be able to refund back the money to us. But we were in a situation that we have cancelled our travel due to personal emergency on Friday (4th September 2015) but again we confirmed that we would be travelling after we have recovered from our problem. While booking the package all your colleagues...

With utter frustration I am raising this concern on customer complaint forum as No support I am getting from my Travel Agent and neither from the airlines. What kind of service I am getting from my travel agent is that no one is following up my concern with the airlines, as if this is the scenario then Yatra.com should remove customer support as they don’t believe in delivering any service and have no ethics at all. If this complaint...

Respected Sir, I have made a payment of Rs.3330 on 7.7.2015 through net banking for booking flight ticket from Kochi to Bangalore and back for my wife. The ticket was not issued. .Till date I have not received any refund from yatra.com On verification with the bank, the subject transaction was successful. I am attaching the following e-mails sent by yatra.com and bank. Sasidharan Pillai....

I did a booking from Yatra.com for my trip from Kuwait to Trivandrum, India. Unfortunately the amount when compared with the actual airline website of Oman Airlines shows huge differences, the amount charged by yatra is way high than what offered by Oman airlines. Booking Reference Number from Yatra- 270815F83627, 270815F82221.
The amount that yatra is showing in their website during booking was Rs. 22354 each which includes online...

Its been long I am writing mails and trying to contact yatra's finance team for my pending refunds which are piling up daily. there has been no processing of following refunds and i think now I will have to file a strict complaint against Yatra people as they are already holding amount of approx 1.6lakhs that i want refunded soon with damages as suitable. 1.20.02.2015 Rs 10656 for flight booked for Mr.Ajay Chawla Del to Dxb 2.19.08.2015...

I booked two air tickets online from yatra.com on 29/07/2015 with yatra booking reference nos. [protected] and[protected] and Indigo airlines PNR nos. NECW6U and OG8ZMR.At the time of booking and making the payment the amount asked by the company were Rs.10488 and Rs.5727. Even on the hard copies of tickets the amount paid is printed the same, but they have charged Rs.11488 and Rs.6327 respectively for both of the bookings.When I contacted...

TICKET FORCEFULLY CANCELLED booked a ticket using promo code given by Yatra.com Paid balance amount After few days receive a call from YATRA.COM that I have to pay extra 3100 for the ticket else my ticket shall be cancelled I resisted as because I had already paid the full amount and booked my meal & seat with the Air India directly (free option) Now suddenly when I checked my PNR it says cancelled???!!! Please advice what should I...

Hi, My name is Puja Sarkar. I booked my ticket on 15 th August 2015 with my Booking Reference ID: 150815F5988 from Hyderabad to Kolkata. Yatra offered a discount promo code for Independence day FREEDOM69. I applied the coupon while making my payment and only 1 rs was deducted from my account and I got message from the airlines that my ticket has been booked. I thought that may be its an offer for the new customers as I was trying Yatra.com...

I have booked an air ticket for my daughter ARADHANA MAHANTA date of journey 30/7/2015 which was refundable/economy from JORHAT-DELHI. This was cacelled afterwards.But to my surprise they have not refunded a single rupee.I have contacted Yatra several times via emails there answer was negative.They told me to contact Jet airways.When contacted they told that I should get some amount after deducting the cancellation charges.But still Yatra...

I have booked the ticket on 15th Night @ 3:00AM from Mumbai to Jaipur and back for May 2016 for my family. After surfing the internet and apps for an hr or so I found the best deal on Yatra apps hence booked the ticked by paying the sum through credit card. I have also received booking confirmation. "Congratulations! Your flight booking is confirmed. Booking Reference Number - 150815F9485" Now, YATRA team is harassing by writing...