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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39
Gurgaon
Gurgaon District
Haryana
India
122001

Yatra Online / YatraTrip.in reviews & complaints page 97

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M
manunayak123
from Delhi, Delhi
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Payment not received

Address:New Delhi, Delhi, 110088
Website:www.yata.com

I had booked the railway ticket from banglore to new delhi...Dated on[protected]..This reservation is done through yatra.Com...During this process of payment an amount of rs.6062 has been deducted but ticket has not been generated...Till date i have not got my account back...And i have conformed tht the amount has been transferd to the mercent..The details as follows...Mer_id:ccacl1klu261?...Pg_[protected]?...Rrno:[protected]?ip_addr:172....
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krr_sngh03
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting ranchi bangalore air ticket on 25-12-2015 after payment

Website:yatra.com

Booked ticket on[protected] through net banking on[protected].After payment of RS. 12832/= on the above date I have not received the air ticket.I want refund of above money which has been deducted from my SBI A/C. EMAIL :[protected]@rediffmail.com PASSENGER NAME;-ABHINAV SINGH PARMAR DATE OF JOURNEY:[protected] REF NO:-IGOBDOQXU8 PAYMENT THROUGH SBI DORANDA NET BANKING PLEASE REFUND AT THE EARLIST...
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srinath manwal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about hotel booking refund

Address:Gurgaon, Haryana
Website:www.yatra.com

We have booked a hotel in Pune on Nov 30 they told me they have booked it. I have full amont through Online. after few days i recived message that they failed to book it. Then i asked to refunf it. But never got a answer from. Please refund it. Regards, Srinath [protected]...
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Address:520010
Website:yatra.com

I have booked one room in hotel le repose west tambaram chennai for one day stay from 02.12.2015 to 03.12.2015 for my son through yatra, com vide ref.[protected]..The booking was done for my son Apoorv nair who was stranded in Chennai due to floods.To my surprise when he reached the hotel at 08.05 AM on 02.12.2015 the hotel declined to offer room to my son-even though 100% payment was done online and confirmation received from yatra.com.I...
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Pavan R
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about robbing

Address:Gurgaon, Haryana
Website:www.yatra.com

A person calling from number [protected]. But he is calling from [protected]. He said he yatra and he called to refund my money . He took all my bank details. I need a quick response or else i need to complaint it police about this incident. I tried reaching customer care of yatra.com people no one is giving me any response. Suggest me soon. Regards, Pavan [protected]...
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Pavan R
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about hotel booking

Address:Gurgaon, Haryana
Website:www.yatra.com

Hi Superior, I wanted to inform you that I have booked a hotel in Araku named Vellangini Comforts[protected] on 30 November. I have paid the totals amount and i got vocher also as a proof of booking. But suddenly after 8 days. I came to know that my booking has note been done properly. Indu was person who booked my hotel in Araku. Then they told me they will provide alternate service within 48 hours. I tried reaching to them for two days...
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Gautam Joglekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent hotel booking

Address:New Delhi, Delhi, 452001
Website:www.yatra.com

Yatra.com is most irresponsible travel portal ; it makes false booking No and when you reach Hotel and show them the voucher hotel says there is no such booking I made Hotel booking at TG Rooms Gwalior through Yatra (booking ref No.[protected]) this booking was declined by Hotel staff saying there is no such booking and please sort it out with Yatra....
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raman316
from Mumbai, Maharashtra
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Cheating by yatra.com: 100% cancellation charged

Address:Mumbai City, Maharashtra, 400080
Website:yatra.com

Yatra.com has cheated me. Yatra.com Booking Ref. [protected] Booking: 3 Hotel Rooms in Tirupati I had booked 3 rooms (3 couples / 6 adults) in Tirupati. But had to cancel the one for my in-laws as my mom-in-law lost her mother just weeks before the scheduled trip. When I approached the call center to understand cancellation procedure, they said the whole booking will have to be cancelled before the last date for getting 100% refund...
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Sagar29061
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking

Website:Yatra.com

I tried to book a ticket last night. It failed and I registered a complaint last night. I got a default mail saying your complaint got registered. Till now no response again. Do I need to book a ticket again? There are no response. No customer care. Too many steps for booking a train. Why should I use this site? If the train tickets are full now, how can I book again after your response? This is stupid service. Waste and worst website. I...
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harsh72
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promo code fraud

Address:380015
Website:www.yatra.com

I booked too tickets with yatra mobile app. they promised to give 1000 e cash on each booking via promocode. the app said promo code accepted but when i completed the travel i did not get my cash back. when i called call center they said you have used wrong code or you might have crossed maximum number of try. promo codes are confusing for first time user but you can cheat them by promising e cash and than deflect by saying you got it wrong...
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S
sk912
from Mumbai, Maharashtra
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Not providing required hotel bill

Address:Gurgaon, Haryana, 122001
Website:Yatra.com

Hi, I am a govt employee. Went for an official trip to chennai. I stayed at Hotel Raintree, St marys Road, Chennai(Ph[protected] for a pd of 4 days frm 1st to 5th Oct 2015.
I made this booking for my stay thru Yatra.com(web site Refrence no [protected]).

Hotel didnt give me bill, mentioning that they will send the bill to Yatra, the agent thru which they get bookings. And Yatra .com is giving me Hotel Invoice mentiong...
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Address:122001
Website:YATRA.COM

I booked a flight on etihad operated by jetairways aircraft (Crack on the door). After immigration passengers were offloaded and flight was cancelled. Flight was booked through yatra.com portal and the airline told me to contact yatra who collected the money and get the refund. I have been contacting yatra since july 2015 and until 26th november, no refund issued. Went to etihad cochin office and the executive called yatra and told them its...
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R
rangwalaenator
from Malvan, Maharashtra
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Flight ticket booking name incorrect

Website:www.yatra.com

I had started my conversation with Mr Ashish Sharma a yatra agent and fixed a holiday package for darjeeling bangtok for Nov 30 to Dec 5. While our discussion over the phone I had mentioned this to Ashish that its me and my wife that will be travelling on this period and my wife is yet to create ids on her new name. She has proof only on her maiden surname. Inspite of me proactively informing him about this over the telephone. neither him...
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Pawan Kumar
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake hotel confirmation

Address:Solan, Himachal Pradesh, 173212
Website:Yatra.com

I got a hotel booked in Portblair for two days on for 15 and 16 th October 2105. The sent me confirmation. I paid in full in advance. I arrived at the Hotel. The manager informed me that no such booking exist. I tried to call the number they have printed on the voucher. It never worked....
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Gaurav Arora
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake hotel booking

Address:Faridabad, Haryana, 121001
Website:www.yatra.com

Hi

I have made one booking via Yatra for one of Hotel in Neemrana for 25th Dec, (booking reference no: [protected]‏) Yatra provided me Hotel confirmation on the same day 16th Nov

I just checked with Hotel for reservation and to my surprise there is no room available for that duration but still Yatra confirmed me booking and they did not bother to update me that my hotel has not been confirmed. I am worried...
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tanu shri
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation flight money not refunded

Address:Pune, Maharashtra, 411020
Website:www.yatra.com

I booked tickets on 30th Oct and cancelled the same day. As per Yatra policy, I am to get the money refunded by 5-7 working days. it is 20 days now and they havent taken any action yet. Each time a customer care executive calls up, say sorry and ask me to wait for 24-48 hours. I am awaiting 17k refund from them...
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B
bharat2932
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Cheating by yatra.com...

Address:Gurgaon, Haryana, 122001
Website:www.yatra.com

मेरे द्वारा दिनांक 03 नवम्बर 2015 को yatra.com से Hotel Castle Bera, Pali की दो दिनों 13 से 15 नवम्बर की बुकिंग Booking Ref: YT15812158 से करवाई गई इसका बुकिंग कन्फर्मेशन उसी दिन mail से Hotel Contact Detail के साथ प्राप्त को गया; इस...
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samy89
from Karaikal, Puducherry
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Not worried about the post cancellation of hotel booking

Address:122001
Website:yatra.com

Yatra is taking care only for make booking only. They will never worried about the cancellation or refund of money. I feel very bad o[censored]sing their service by paying extra money without any support. Hence forth, I have planned to do the booking directly with the concerned(airlines or hotels). It will help me to get the things done in time....
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Address:Ernakulam, Kerala, 688550

Hi, I am avira jose. I have posted in yatra.com forum but the responce is in vain. I have tried booking a flight ticket from kochi to kolkata for 21-11-15 on 16-11-15. But the cASH WAS DEDUCTED AND TICKET IS NOT BOOKED. After my online transaction i got a phone call from your executive saying your ticket will be booked and conformation will be sent to your mail. Till now i haven, t got any response. So now i can, t book any other...
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Radhey Shyam Gugnani
from Delhi, Delhi
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Cheated by given wrost totel &Services

Address:110077

In respect of reference no YH2201195 in respect of Goa package Yatra.com Promise us 3star hotel but given zero star hotel no light in staircase no intercome in room no bucket in bathroom TV not working electricity wires were broken tickets &car not provided timely really they cheated us instead of enjoying we were facing problem all the days we were given hotel 4_5 km in lonely place in remote area no person was around except street dog....
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